The Home Care Company

What The Home Care Company does

The Home Care Company is an independent, state-licensed home care agency founded by Paul Hatherley and headquartered in Bellevue, Washington, delivering non-medical in-home senior care services across the Puget Sound region and greater Washington state. The company employs between 51 and 100 staff and operates a service portfolio spanning Non-Medical Home Care, Live-In Care, Dementia and Alzheimer's Care, Hospice Support, Traumatic Injury and Rehab Care, and Hospital Discharge Assistance, supplemented by care planning adjacencies including Long-Term Care Insurance and Billing Support, Senior Living Placement Assistance, and Free Home Safety Evaluations.

Revenue is generated primarily through recurring monthly billing for scheduled caregiver hours delivered in clients' homes, with custom quote-based pricing tied to individual care plans and service frequency. The company runs a hybrid go-to-market combining direct-to-consumer outreach through phone and website contact forms, inside sales via dedicated care managers who perform in-home assessments, enterprise-style referral partnerships with regional healthcare systems (Kaiser Permanente, Overlake, Evergreen Health, Providence, Alzheimer's Association), and content-led community growth through educational blog content and SEO. Distribution is exclusively direct service delivery by caregivers traveling to client homes; there is no technology product, app, or third-party distribution layer.

The business is deliberately structured as a lean, founder-controlled private company with no disclosed venture capital, private equity, or parent company ownership. The operating model emphasizes selective caregiver hiring, active oversight by care managers, caregiver-client matching, and 24/7 availability for urgent situations. The underlying technology stack is minimal, with the company positioned as a service business rather than a technology-enabled platform, and there is no disclosed use of artificial intelligence, machine learning, proprietary software, or data products in its service delivery or operations.

Name

The Home Care Company

Legal name

The Home Care Company

Website

https://thehomecarecompany.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

The Home Care Company is an independent, state-licensed home care agency in Bellevue, Washington that delivers non-medical in-home senior care services to families across the Puget Sound region, including daily assistance, live-in care, dementia care, hospice support, and hospital discharge assistance.

Ownership category

akta.pro rank

Product category

In-Home Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Home Hospice (Routine Home Care) (HLADAHAA)

Keywords

• In-home senior care
• Non-medical home care
• Dementia care services
• Hospice support care
• Live-in caregiver services

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. In-Home Senior Care Services: Recurring revenue from ongoing non-medical home care services including daily assistance, live-in care, dementia care, hospice support, and hospital discharge assistance. Services are typically billed on an ongoing basis with care plans that adapt as needs change over time.
2. Care Planning and Support Services: Additional services including long-term care insurance billing support, senior living placement assistance, and home safety evaluations that complement core care services and provide additional value to families navigating complex care decisions.

Pricing tiers

Go-to-market motion4 records

Distribution channels2 records

Marketing channels6 records

Core offering

The Home Care Company is an independent, state-licensed home care agency that delivers non-medical in-home senior care services to families in the Puget Sound and greater Washington region. Its core offerings include daily personal care, 24-hour live-in care, dementia and Alzheimer's care, hospice support, hospital discharge assistance, and post-injury/rehab care, complemented by care planning services such as long-term care insurance billing support, senior living placement assistance, and free home safety evaluations.

Product overview

The Home Care Company offers a unified suite of non-medical in-home senior care services designed to meet families where they are in their caregiving journey. The core offering centers on Non-Medical Home Care, supplemented by intensive Live-In Home Care for around-the-clock needs, and specialized Dementia & Alzheimer's Care for memory-related conditions. The company also provides Hospice Support, Traumatic Injury & Rehab Care, and Hospital Discharge Assistance for transitional care situations. Complementing these direct care services are care planning offerings including Long-Term Care Insurance & Billing Support, Senior Living Placement Assistance, and a Free Home Safety Evaluation—all designed to help families navigate complex decisions. The portfolio is unified by a consistent care management model with ongoing oversight, caregiver matching, and regular check-ins across all service lines.

Differentiator

Problem solved

Functional benefit

Products and services

• Non-Medical Home Care

Quantifiable outcome

• Zero lapses in care reported in client testimonials, with case managers available day and night to ensure continuity
• +1 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered supporting.

• Kaiser PermanentesupportingGTM or Marketing PartnerHealthcare provider partnership. Kaiser Permanente visiting nurses have commented on the quality of care provided by The Home Care Company's caregivers, indicating ongoing coordination for shared patients.
• OverlakesupportingGTM or Marketing PartnerRegional healthcare provider in the Puget Sound area. Listed as a resource partner on the company's About page, indicating referral and care coordination relationship.
• Evergreen HealthsupportingGTM or Marketing PartnerRegional healthcare provider in the Puget Sound area. Listed as a resource partner on the company's About page, indicating referral and care coordination relationship.
• Alzheimer's AssociationsupportingGTM or Marketing PartnerNational nonprofit organization focused on Alzheimer's care and research. Listed as a resource partner, indicating alignment in serving families affected by dementia and memory-related conditions.
• ProvidencesupportingGTM or Marketing PartnerRegional healthcare system in the Puget Sound area. Listed as a resource partner on the About page, indicating referral and care coordination relationship.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Right at Home: International in-home care franchise providing companionship, personal care, and specialized senior care services. Competes directly with similar service positioning and caregiver-matching emphasis.
• BrightStar Care: Franchise offering both medical and non-medical home care services, including personal care, dementia care, and skilled nursing. Operates Seattle-area locations competing for the same client base and healthcare referrals.
• Home Instead: Largest franchised non-medical home care provider globally, offering personal care, dementia care, and companionship services to seniors. Direct competitor in the Puget Sound market with similar service portfolio and target families.
• ComForCare: Franchised non-medical home care provider offering personal care, dementia care, and companion services. Comparable business model and service mix, with franchise presence in the greater Seattle/Puget Sound area.
• Visiting Angels: National franchise providing non-medical in-home senior care including personal care, companionship, and live-in care. Operates multiple franchise locations across Washington state, directly competing for the same Puget Sound families.
• Amada Senior Care: Franchise combining in-home senior care with senior living placement advisory services. Closely mirrors The Home Care Company's combined home care and placement offering.
• Senior Helpers: Franchised senior home care provider offering personal care, dementia and Alzheimer's care, and respite services. Direct comparable in service portfolio and target demographic.

Emerging players

• A Place for Mom: Largest senior living referral and advisory network in North America, directly comparable to The Home Care Company's free Senior Living Placement Assistance service. Overlaps in helping Puget Sound families evaluate senior care options.
• CarePatrol: Senior placement service helping families find assisted living, memory care, and in-home care. Comparable to The Home Care Company's placement arm and overlapping in the Puget Sound market.

Broad incumbents

• Amedisys: Large public home health and hospice provider offering skilled nursing and therapy services across the Pacific Northwest. Competes for post-acute referrals and hospice-eligible clients, though its model is more clinical than The Home Care Company's non-medical focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Home Care Company