FirstMatch

What FirstMatch does

FirstMatch is a cloud-based predictive analytics platform that uses a machine learning algorithm trained on 118 predictive factors to match at-risk youth with behavioral health, child welfare, and juvenile justice treatment programs most likely to produce successful outcomes. The model compares each youth's clinical, demographic, and historical characteristics against provider-specific historical outcomes data, with documented outputs including Six Early Predictors of Success and outcome forecasts that improve as additional case data is entered. The platform is HIPAA-compliant, supports API integration, and is delivered alongside performance dashboards, an ROI Calculator, and an implementation service covering readiness assessments, data migration, and training. Founded in 2019 as a spin-off of Adelphoi — a non-profit with more than 50 years of experience serving at-risk youth in Pennsylvania — FirstMatch is headquartered in Latrobe, PA, and reports headcount in the 51-100 band within the broader Adelphoi ecosystem, with a six-person FirstMatch management team.

The company serves three customer segments: county and state juvenile justice and child welfare agencies, mid-market residential and outpatient treatment providers, and large non-profit operators. Named deployments include Perseus House, Lebanon County Juvenile Probation, and Keystone Adolescent Center, with Adelphoi itself as the largest internal user, processing more than 900 residential referrals annually. The business model is enterprise SaaS with custom, quote-based subscription pricing on multi-year contracts, complemented by paid implementation services. Go-to-market is sales-led, combining enterprise field sales targeting government buyers with inside sales for inbound demo requests, supported by content marketing including white papers, webinars, blogs, and ROI tools.

Research and scaling capital has come from philanthropic sources rather than venture funding: the Staunton Farm Foundation supported early model development, while the Richard King Mellon Foundation and Henry L. Hillman Foundation provided scaling-stage support. The Richard King Mellon Foundation has projected up to $30 million in potential savings for Pennsylvania under broad adoption. In February 2023, FirstMatch announced an AI/ML partnership with Cigniti to operationalize and scale its predictive engine. Reported program outcomes include a 20 percent improvement in residential program completion rates in deploying agencies.

Name

FirstMatch

Legal name

FirstMatch

Website

https://firstmatch.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Youth Services Software

NAICS

Child and Youth Services (62411)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Risk Stratification, Early Warning Scores & Predictive Analytics (HLACAGAE)

Keywords

• Predictive analytics software
• Child welfare software
• Juvenile justice technology
• Youth placement platform
• Behavioral health software

Headquarters

HQ city

Latrobe

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Platform Licensing: FirstMatch generates revenue through software licensing to child welfare, juvenile justice, and behavioral health organizations. Pricing is custom/quote-based based on organizational needs and scale. The platform is offered as a subscription-like model with implementation and support services included.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

FirstMatch is a predictive analytics software platform that matches youth in child welfare, juvenile justice, and behavioral health systems with the most appropriate treatment programs. The platform uses machine learning algorithms and 118 predictive factors to compare a youth's clinical, demographic, and historical profile against provider historical outcomes data, recommending the program with the highest likelihood of success and forecasting outcomes including program completion, recidivism, and remain-out-of-care rates.

Product overview

FirstMatch is a unified predictive analytics platform designed for the child welfare, juvenile justice, and behavioral health sectors. The core FirstMatch Platform uses machine learning algorithms to match youth with appropriate treatment programs based on predictive factors and historical outcomes. The platform is complemented by supporting modules including Dashboards for real-time data visualization and performance tracking, Report for generating program recommendations and outcome predictions, and ROI Calculator for financial impact analysis. Organizations can access the tool via a cloud-based Configuration Administrator portal.

Differentiator

Problem solved

Functional benefit

Products and services

• FirstMatch Platform A predictive analytics software solution that uses machine learning algorithms to match youth in child welfare, juvenile justice, and behavioral health systems with the right treatment program the first time, by comparing a youth's predictive factors against historical program outcomes.

Quantifiable outcome

• 20% improvement in program completion rates for youth placed based on FirstMatch recommendations
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• CigniticoreTechnology or Integration · 23 February 2023Cigniti provided AI/ML expertise to bring the FirstMatch predictive platform to life. Cigniti is an AI-powered cloud engineering services firm that helped develop and operationalize FirstMatch's predictive analytics capabilities.
• AdelphoicoreStrategic or Co-development PartnerAdelphoi is the parent non-profit organization that spun off FirstMatch. With 50+ years of youth services experience, Adelphoi's data and operational expertise formed the foundation for FirstMatch. FirstMatch originated within Adelphoi's desire to transform data into better outcomes for youth.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Tyler Technologies: Tyler Technologies is a large public-sector software provider whose Odyssey platform is widely used in juvenile and adult justice case management across US counties and states. It is comparable as the incumbent infrastructure that FirstMatch often sits adjacent to or could integrate with, though it does not offer outcome-prediction analytics.
• WellSky: WellSky is a large human and social services software platform serving child welfare, behavioral health, and broader care continuum providers. It is comparable as a broad incumbent human-services SaaS suite that FirstMatch would either compete against or integrate with for predictive placement decisions.
• Netsmart Technologies: Netsmart is a leading behavioral health and human services EHR and care coordination platform serving thousands of provider agencies. It is comparable as the dominant EHR layer in many behavioral health provider organizations that are also FirstMatch customers or prospects.
• Qualifacts: Qualifacts provides the Credible, CareLogic, and other behavioral health EHR platforms widely deployed at human services providers. It is comparable as incumbent behavioral health software sold into the same provider organizations FirstMatch targets with its predictive analytics.

Direct peers

• NorthStar (by Maximus): NorthStar, part of Maximus, is a purpose-built child welfare case management platform used by states and counties for foster care and placement workflows. It is comparable because it serves the same child welfare buyer with similar mission-critical workflows around youth placement, though it lacks FirstMatch's predictive analytics layer.
• Welligent (ContinuumCloud): Welligent, now part of ContinuumCloud, is a cloud case management and EHR platform purpose-built for behavioral health and human services agencies. It is comparable as a direct peer serving child welfare and behavioral health providers with mission-critical placement and care management workflows.

Emerging players

• FEI Systems: FEI Systems builds behavioral health analytics and outcomes-management software used by state mental health and substance use agencies. It is comparable as an analytics-focused vendor in the same behavioral health buyer ecosystem where FirstMatch sells predictive matching.
• Jvion: Jvion offers AI-driven predictive analytics for healthcare risk stratification and recommended actions across acute and behavioral health populations. It is comparable as a healthcare predictive analytics vendor whose technology approach and buyer conversations overlap with FirstMatch's clinical decision support value proposition.
• ClosedLoop.ai: ClosedLoop.ai is a healthcare-specific predictive analytics platform for population health, risk, and outcome prediction using clinical and demographic data. It is comparable as an analytics-first healthcare AI vendor tackling similar prediction problems with ML pipelines, though focused on adult populations and payers.

Others

• Public Consulting Group: Public Consulting Group operates child welfare and human services consulting practices and acquired CasePractice, a child welfare predictive risk modeling vendor. It is comparable as a competitor-adjacent player offering analytics and implementation services to the same child welfare agency buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/firstmatch_usa
• Facebookfacebook.com/FirstMatchUSA

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FirstMatch