Legacy Plumbing

What Legacy Plumbing does

Legacy Plumbing, Inc. is a privately held North Texas residential and light commercial plumbing operator founded in 2006 and headquartered in Little Elm, Texas, with additional sites in Frisco. The company's core business is on-demand plumbing repair, installation, and maintenance for homeowners across 50+ cities in the North Dallas, Collin, Denton, and Tarrant County service area, plus light commercial plumbing (drain unclogging, faucet and urinal work) for small and mid-sized businesses. Service delivery is field-based and direct-to-consumer, scheduled by phone or online request, with upfront phone-based pricing and diagnosis, on-site work by fully licensed Texas plumbers, and several recurring revenue adjacencies including a Legacy Gold Plan membership, financing options, and free second-opinion reviews.

The operating model is labor-driven rather than technology-driven: equipment is conventional trade gear (commercial-grade drain cleaning machines, slab-leak detection and static testing tools), and competitive advantage sits in licensed-technician density, multi-decade local brand equity, and an unusually dense stack of regional Best-of awards, BBB A+ accreditation, and Angie's List/Angi Super Service Awards. In 2026 the company extended the platform in two material ways: it launched residential and light commercial electrical services under dedicated Texas Electrical License TECL 39413, and it rebranded under Ace Hardware Home Services, gaining distribution through Ace Hardware's 5,800+ store network while the Legacy team continues local operations. Pricing is per-job pay-as-you-go across most offerings with promotional discounts, while the Legacy Gold Plan introduces a monthly subscription cadence for preventive maintenance and priority scheduling. No external private equity or venture funding is disclosed; the company appears bootstrapped and owner-led, now operating as a subsidiary under the Ace Hardware Home Services umbrella.

Name

Legacy Plumbing

Legal name

Legacy Plumbing, Inc.

Website

https://legacyplumbing.net

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Legacy Plumbing, Inc. is a Little Elm, Texas-based licensed plumbing and electrical service company serving 50+ cities across North Dallas, Collin, Denton, and Tarrant Counties. Founded in 2006, it operates direct-to-consumer for residential and light commercial customers and now does business as Ace Hardware Home Services.

Ownership category

akta.pro rank

Product category

Residential Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Leak Detection & Pipe Repair (HSAOAAAC), Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Emergency Commercial Plumbing Response (HSAOAMAL), Kitchen Plumbing & Fixture Installation (HSAPAAAF)

Keywords

• Residential plumbing services
• Commercial plumbing
• Drain and sewer services
• Water heater installation
• Slab leak repair

Headquarters

HQ city

Little Elm

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Residential Plumbing Services: On-demand service calls for plumbing repair, installation, and maintenance for homeowners throughout North Texas. Revenue is generated per job/service call, with upfront pricing provided before work begins. Services include drain cleaning, water heater service, slab leak repair, kitchen/bath plumbing, and more.
2. Light Commercial Plumbing Services: Plumbing repair, service, and maintenance for businesses in Plano, Frisco, McKinney and nearby areas, including drain unclogging, faucet installation, and urinal repairs.
3. Electrical Services: Residential and light commercial electrical services, newly expanded as of 2026.
4. Legacy Gold Plan (Membership): Preventive maintenance membership plan offering ongoing service benefits and priority scheduling for subscribers.
5. Financing Options: Financing offered to customers to spread cost of larger repairs/installation over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels12 records

Core offering

Legacy Plumbing provides residential and light commercial plumbing repair, installation, and maintenance services across the North Dallas / Little Elm, Texas region. Founded in 2006, the company dispatches more than 60 licensed technicians to handle drain and sewer clearing, water heater work, gas and water line service, kitchen and bath plumbing, and slab leak detection. In 2026 the company rebranded as Ace Hardware Home Services and expanded into residential electrical services.

Product overview

Legacy Plumbing is a residential plumbing service company offering a comprehensive suite of services for homeowners in North Texas. The company operates as a single unified service offering rather than a platform-plus-modules architecture. Core services include Sewer & Drain Services (drain cleaning, backup, repair, replacement, and inspection), Water Heaters (installation, repair, and maintenance for electric, gas, and tankless models), Water & Gas Lines (installation, repair, leak detection), Kitchen & Bath Plumbing (faucets, garbage disposals, toilets), Slab Leak Detection & Repair, Commercial Plumbing, and Electrical Services (newly added in 2026). The company also offers add-on services including Water Filtration, Pressure Reducing Valves, Whole-Home Repipe, Expansion Tanks, a Legacy Gold Plan membership program, Financing options, and DIY Plumbing Tips educational resources.

Differentiator

Problem solved

Functional benefit

Brands

• Legacy Gold Plan: A maintenance/membership plan for ongoing plumbing protection and service.

Products and services

• Drain & Sewer Services Diagnosis, clearing, cleaning, and repair of clogged or damaged drains and sewer lines for homeowners and small commercial properties in the North Dallas area.
• Water Heater Services Installation, repair, and replacement of tank and tankless water heaters for residential customers throughout North Texas.
• Water & Gas Line Services Repair, replacement, and installation of residential water supply lines and natural gas lines, including leak detection and pressure regulation.
• Kitchen & Bath Plumbing Repair, replacement, and installation of kitchen and bathroom plumbing fixtures, faucets, sinks, toilets, and remodel-related plumbing work for homeowners.
• Slab Leak Detection & Repair Specialized detection and repair of water leaks beneath concrete slab foundations in residential homes, including rerouting or pipe replacement.
• Commercial Plumbing Plumbing repair, installation, and maintenance services for small commercial properties such as retail stores, offices, restaurants, and light industrial facilities.
• Electrical Services Residential electrical services added in 2026, including wiring, panel, outlet, and lighting work for homeowners.
• Legacy Gold Plan Membership Subscription-based home plumbing membership that gives homeowners priority service, scheduled plumbing inspections, and member discounts on repairs and installations.
• Financing Options Third-party-financed payment plans offered to homeowners for larger plumbing and electrical repair or replacement projects.

Quantifiable outcome

• BBB A+ Accreditation
• +3 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ace Hardware / Ace Hardware Home ServicescoreChannel Partner/ Reseller/ DistributorLegacy Plumbing has been acquired by and rebranded as Ace Hardware Home Services. The company now operates under the Ace Hardware brand, gaining access to Ace's network of over 5800 locally owned neighborhood stores. This partnership provides significant brand backing, co-marketing opportunities, and distribution reach across Ace's store network. The Legacy team continues operating the same services under the Ace Hardware Home Services name.
• The Water ProjectminorOthersLegacy Plumbing has partnered with The Water Project, a 501(c)(3) non-profit that provides clean water projects in sub-Saharan Africa. Legacy has donated over $77,000 and completed 8 water projects, serving 3,937 individuals. Projects include rainwater collection tanks, latrines, and hand washing stations at schools in Kenya. This is a charitable/philanthropic partnership.
• Arms of HopeminorOthersArms of Hope is a 501(c)(3) Christian care organization assisting children and single-mother families in need. Legacy Plumbing supports Arms of Hope as part of its charitable giving program.
• LovepacsminorOthersLovepacs is a charitable organization serving communities by providing food for children in need. Legacy Plumbing is a supporter of Lovepacs as part of its community giving initiatives.
• Better Business Bureau (BBB)coreOthersLegacy Plumbing is a proud accredited member of the Better Business Bureau with an A+ rating.
• Frisco Chamber of CommerceminorOthersLegacy Plumbing is a member of the Frisco Chamber of Commerce, participating in the local business community.
• Little Elm Chamber of CommerceminorOthersLegacy Plumbing is a member of the Little Elm Chamber of Commerce, participating in the local business community.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Mr. Rooter Plumbing: Nationally franchised residential and commercial plumbing service brand with a DFW franchisee presence. Comparable to Legacy on customer segment (residential on-demand plumbing), service breadth, and upfront pricing model, but operates at significantly broader geographic scale.
• Roto-Rooter: National plumbing and drain cleaning service company with strong brand recognition in the DFW market. Comparable to Legacy Plumbing on residential and light commercial plumbing services, particularly drain cleaning and sewer line work, but with much broader geographic and service-line reach.
• Benjamin Franklin Plumbing: Nationally franchised residential plumbing service brand emphasizing punctuality, upfront pricing, and 24/7 service. Directly comparable to Legacy on customer value proposition (on-time guarantee, transparent pricing) and customer segment, but operates via franchise model with national footprint.
• ARS / Rescue Rooter: Large multi-brand residential HVAC, plumbing, and electrical services operator with national footprint, including a presence in the DFW metroplex through Rescue Rooter. Comparable to Legacy on full-service residential plumbing plus electrical cross-sell and is a direct comp to the Ace Hardware Home Services strategic model.

Direct peers

• Baker Brothers Plumbing, Heating & Air Conditioning: Dallas/Fort Worth-based residential and light commercial plumbing, heating, and HVAC service company. Directly comparable to Legacy Plumbing on geography, customer segment (DFW homeowners), and full-service plumbing plus HVAC offering.
• Public Service Plumbers: Dallas-based residential and commercial plumbing company offering repair, installation, drain cleaning, and water heater services. Directly comparable to Legacy Plumbing on Dallas geography, full-service residential/light commercial offering, and 24/7 emergency service model.
• C&W Plumbing: North Texas residential and commercial plumbing service provider serving the DFW metroplex. Directly comparable to Legacy on geography (DFW), residential and light commercial customer base, and service-breadth (repair, installation, drain, water heaters).
• Total Plumbing & Heating: DFW residential and light commercial plumbing and HVAC service company. Directly comparable to Legacy Plumbing on local market, customer segment, and full-service plumbing, sewer, and water heater offerings.
• Reliant Plumbing: Dallas/Fort Worth plumbing service company serving residential and commercial customers. Directly comparable to Legacy on DFW geography, residential service focus, and broad plumbing repair and installation offering.

Others

• Ace Hardware Home Services: Parent brand and national home services platform of Ace Hardware that now owns Legacy Plumbing. Comparable as the strategic platform scaling Legacy's model into other metros, and as the operator defining the rollup roadmap and integration economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• YouTubeyoutube.com/channel/UCMtBX7iyjQ9UBp_NrNa2OOw
• Facebookfacebook.com/legacyplumbing
• LinkedInlinkedin.com/company/legacyplumbing
• Instagraminstagram.com/legacyplumbingtx
• Xx.com/legacyplumbing

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Legacy Plumbing