Ace Hardware Home Services

Name

Ace Hardware Home Services

Legal name

Ace Hardware Home Services, Inc.

Website

https://acehardwarehomeservices.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Residential Home Services (HVAC, Plumbing, Electrical)

NAICS

Appliance Repair and Maintenance (811412)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Home Automation Hub/Platform Integration for Electrical & HVAC (e.g., HomeKit/Google/Alexa) (HSAOANAI), Appliance Hookup & Utility Connection (Water/Gas/Electric) (HSAGANAD), Smart Home Device Mounting (cameras, doorbells, sensors) (HSAGAHAH)

Keywords

• Home maintenance services
• HVAC services
• Plumbing services
• Electrical services
• Residential home repair

Headquarters

HQ city

Oak Brook

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. HVAC Services: Revenue from heating, ventilation, and air conditioning installation, repair, and maintenance services. Includes air conditioning, heating systems, furnaces, boilers, heat pumps, and indoor air quality solutions.
2. Plumbing Services: Revenue from plumbing installation, repair, and maintenance including water heaters, drain cleaning, leak detection, sewer repair, gas line services, and sump pumps.
3. Electrical Services: Revenue from electrical services including repairs, panel upgrades, wiring, generators, EV charging installation, and lighting projects.
4. Financing Programs: Partnership with Wells Fargo/Carrier credit card for financing HVAC purchases. The company also offers 0% financing for 60 months on qualifying system installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Ace Hardware Home Services delivers residential HVAC, plumbing, and electrical installation, repair, and maintenance through locally-operated franchise and company-owned offices. Services are sold directly to homeowners and select light commercial customers across 10+ U.S. states, supported by the Red Bow Promise service guarantee and a Wells Fargo/Carrier financing program for major HVAC installations.

Product overview

Ace Hardware Home Services is a home services platform offering a unified portfolio of heating & cooling (HVAC), plumbing, and electrical services through a network of locally-operated franchise and company-owned locations. The core offering consists of three main service categories—HVAC, Plumbing, and Electrical—with specialized sub-services including smart thermostat installation, tankless water heaters, water treatment, EV charging station installation, generator services, duct cleaning, indoor air quality solutions, geothermal systems, and commercial HVAC. The company operates under sub-brands including Ace Handyman Services and Ace Hardware Painting Services, extending the Ace Hardware retail brand into home services. Services are delivered through locally-owned franchises and operating companies across multiple U.S. states, backed by the parent company Ace Hardware Corporation.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating & Cooling (HVAC) Services Comprehensive residential heating and cooling services including repair, maintenance, installation, and replacement for air conditioning systems, furnaces, heat pumps, boilers, and ductwork. Targeted at residential homeowners with some light commercial HVAC capability.
• Plumbing Services Full-service residential plumbing covering bathroom and kitchen plumbing, water heaters (standard and tankless), drain cleaning, sewer repair, gas line services, leak detection, sump pumps, and water treatment. Targeted at residential homeowners.
• Electrical Services Residential electrical services including generator installation and repair, EV charging station installation, electrical panel upgrades, wiring, interior and exterior lighting, ceiling fans, and emergency electrical services. Targeted at residential homeowners.
• Ace Handyman Services Handyman franchise sub-brand under Ace Hardware Home Services offering general home repair and maintenance tasks for residential customers.
• Ace Hardware Painting Services Professional painting services franchise sub-brand under Ace Hardware Home Services for residential painting projects.
• HVAC Financing Program Consumer financing program for HVAC installations via the Carrier credit card issued by Wells Fargo Bank, N.A., offering 0% APR for 60 months on qualifying purchases of $4,500 or more. Targeted at residential homeowners purchasing full HVAC system installations.
• Maintenance Plans Preventive maintenance plans for HVAC systems to ensure optimal performance and extend equipment lifespan. Targeted at residential homeowners.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and major.

• Ace Hardware CorporationcoreStrategic or Co-development Partner · 1 January 2024Ace Hardware Home Services, Inc. is a subsidiary of Ace Hardware Corporation, the world's largest retailer-owned cooperative which celebrated its 100th anniversary in 2024. Ace retailer stores are locally owned and operated. Ace Hardware Home Services businesses are locally operated continuing the Ace tradition of local helping local.
• A-Total Plumbing (Acquired)coreStrategic or Co-development PartnerA-Total Plumbing was originally founded over 23 years ago and joined Ace Hardware Home Services to expand service capabilities. Now operates as Ace Hardware Home Services Atlanta (North Georgia), continuing to provide plumbing, heating, and air conditioning services.
• Dick Hill and Son Heating and Air Conditioning, Inc. (Acquired)coreStrategic or Co-development PartnerBuilt on the legacy of Dick Hill and Son Heating and Air Conditioning, Inc., the team continues a strong tradition of dependable service and customer care—now backed by the expanded capabilities and helpful spirit of Ace Hardware Home Services.
• Unique Indoor Comfort (Acquired)coreStrategic or Co-development PartnerUnique Indoor Comfort has proudly served Southern New Hampshire and the greater Boston area since 1967. The experienced team joined Ace Hardware Home Services to offer an expanded list of services, keeping heating and cooling systems operating at their best.
• Excel Mechanical (Acquired)coreStrategic or Co-development PartnerExcel Mechanical joined Ace Hardware Home Services Boston operations alongside Unique Indoor Comfort, expanding HVAC and plumbing service capabilities in the greater Boston area.
• Local Ace Hardware RetailersmajorChannel Partner/ Reseller/ Distributor50+ locally owned Ace Hardware stores in the Atlanta metro area serve as referral partners, recommending Ace Hardware Home Services to customers. Stores include A-Plus Hardware Inc, Ace Hardware of Acworth, Ace Hardware of Toco Hills, and many others.
• Moncrief Heating & Airconditioning (Partnership)majorChannel Partner/ Reseller/ DistributorMoncrief Heating & Airconditioning serves Metro Atlanta, GA as an Ace Hardware Home Services partner location, providing HVAC services in the area.
• Jackson Plumbing, Heating, Cooling, Septic, & Electrical (Partnership)majorChannel Partner/ Reseller/ DistributorJackson Plumbing, Heating, Cooling, Septic, & Electrical serves Decatur, AL as an Ace Hardware Home Services partner location.
• Bolls Heating & Cooling (Partnership)majorChannel Partner/ Reseller/ DistributorBolls Heating & Cooling serves Indianapolis, IN as an Ace Hardware Home Services partner location.
• Carolina Custom Air (Partnership)majorChannel Partner/ Reseller/ DistributorCarolina Custom Air serves Charleston, SC as an Ace Hardware Home Services partner location.
• Coastal Air Solutions (Partnership)majorChannel Partner/ Reseller/ DistributorCoastal Air Solutions serves Moncks Corner, SC as an Ace Hardware Home Services partner location.
• Legacy Plumbing (Partnership)majorChannel Partner/ Reseller/ DistributorLegacy Plumbing serves North Dallas as an Ace Hardware Home Services partner location.
• C. Woods Company (Partnership)majorChannel Partner/ Reseller/ DistributorC. Woods Company serves Tyler, TX as an Ace Hardware Home Services partner location, providing HVAC, plumbing, and electrical services.
• Parrish Services (Partnership)majorChannel Partner/ Reseller/ DistributorParrish Services serves Northern Virginia as an Ace Hardware Home Services partner location, providing HVAC, plumbing, and electrical services.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• CoolToday: Regional roll-up of residential HVAC, plumbing, and electrical services across the U.S. Southeast with strong brand presence. Comparable growth-via-acquisition model targeting the same end customer in overlapping geographies.
• Goettl Air Conditioning & Plumbing: Residential HVAC and plumbing services brand with locations across the Southwest, expanded via private-equity sponsorship. Comparable multi-trade residential services operator pursuing regional density.

Broad incumbents

• Angi (formerly Angie's List / HomeAdvisor): Largest U.S. marketplace connecting homeowners with local service professionals including HVAC, plumbing, and electrical. Comparable end-customer base and service categories but acts as a lead-generation platform rather than an operator.

Direct peers

• Roto-Rooter: Largest U.S. provider of plumbing and drain cleaning services with HVAC adjacencies. Comparable as a national branded residential services company with strong local operator presence and emergency service focus.
• Neighborly (formerly Dwyer Group): Franchise platform aggregating multiple residential services brands (Mister Sparky electrical, Mr. Rooter Plumbing, Aire Serv HVAC, The Grounds Guys, etc.). Most directly comparable multi-trade home services franchise roll-up to Ace Hardware Home Services.
• Authority Brands: Franchise platform for residential services including Benjamin Franklin Plumbing, One Hour Heating & Air Conditioning, Mister Sparky, and The Cleaning Authority. Directly comparable multi-brand home services franchise model with HVAC, plumbing, and electrical.
• One Hour Heating & Air Conditioning: Franchise brand under Authority Brands focused on residential HVAC service, installation, and maintenance. Direct franchise model comparison to Ace Hardware Home Services' HVAC service line.
• ARS / Rescue Rooter: National residential HVAC, plumbing, and electrical services platform operating under brands including ARS, Rescue Rooter, and American Residential Services. Closest direct peer combining HVAC, plumbing, and electrical at national scale.
• HomeServe USA: Provider of home repair service plans and emergency home services (plumbing, HVAC, electrical) to residential customers via utility and affinity partnerships. Comparable business model of monetizing residential repair demand through trusted-brand channels.

Others

• ServiceTitan: Vertical SaaS platform serving residential and commercial HVAC, plumbing, and electrical contractors. Not a direct competitor but the dominant operating system for the trade, and a structural enabler/competitor for any home services operator's tech stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/acehardwarehomeservices
• LinkedInlinkedin.com/company/rye-heating-and-air-conditioning

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ace Hardware Home Services