What HospEquip does

HospEquip is an Australian national medical equipment distributor and service provider, supplying hospitals, aged care facilities, home care clients, NDIS participants, DVA recipients, and rehabilitation centers. The company operates through a dual B2B and B2C model: it sells products directly through a Shopify e-commerce platform and through five physical showrooms located in Western Australia (Canning Vale), Victoria (Keysborough), Queensland (Brendale), South Australia (Thebarton), and New South Wales (Castle Hill). Its portfolio spans medical and aged care beds (electric and manual, including rotating beds), pressure care mattresses, manual and power wheelchairs, postural seating, patient hoists and slings, transfer aids, mobility scooters, bathroom/shower aids, walking aids, daily living aids, and accessories such as defibrillators and medical gas equipment. The product range is sourced from third-party manufacturers — including Invacare, Sunrise Medical/Quickie, Direct Healthcare Group, Kirton, Caretek, and Roho — for which HospEquip holds exclusive or joint agency rights in Australia. The company also operates a sub-brand called Nimble for stainless steel equipment and storage solutions.

HospEquip generates revenue through three streams: one-time equipment sales (with unit pricing ranging from roughly $20 for walking sticks to $14,850+ for rotating beds, plus bundle discounts), usage-based equipment hire (minimum 4-week rental periods with delivery/pick-up), and professional services for warranty repairs and preventative maintenance (delivered via partner ActivTec Solutions, which has 10+ service centres and 75+ technicians). Customer access is channeled through government and insurance funding pathways, including NDIS (registered provider No. 4050008403), DVA via Allianz (with a 24-hour dispatch guarantee in WA), and Victoria's State-Wide Equipment Program (SWEP). The company supports sales via product trials at showrooms or in customer homes, referral relationships with occupational therapists and clinicians, trade show participation, and an online e-commerce funnel with bundle deals.

HospEquip was originally founded in 1999 as HERC (Hospital Equipment Repair Company), rebranded to HospEquip in February 2010, and acquired hospital bed manufacturer Jackson Shands & Co in the same month to enable national expansion into Australia's eastern states. In 2019, HospEquip joined Device Technologies Group, under which it now operates as a subsidiary. The company employs 51–100 staff and is a member of industry associations LASA, ACSA, and ATSA.

Name

HospEquip

Legal name

HospEquip

Website

https://hospequip.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

HospEquip is a national Australian distributor of medical and assistive equipment — including hospital beds, wheelchairs, pressure care mattresses, and mobility aids — serving hospitals, aged care facilities, home care clients, NDIS participants, DVA recipients, and rehabilitation centers through five showrooms and an e-commerce platform.

Ownership category

akta.pro rank

Product category

Medical Equipment Distribution and Retail

NAICS

Home Health Equipment Rental (532283), Services for the Elderly and Persons with Disabilities (62412)

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Hospital Bed, Lift & Transfer Equipment (Beds, Hoyer Lifts, Slings) (HSABAKAF)

akta.pro secondary industries

Patient Lifts, Transfer & Safe Handling Equipment (Hoists, Slings, Transfer Boards) (HLAHAMAE), Wheelchair, Seating, Mobility & Transfer Training In-Home (HSABADAO), Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG)

Keywords

• Medical equipment distribution
• Mobility and rehabilitation products
• Pressure care equipment
• Aged care and hospital supplies
• Home healthcare aids

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales: One-time sales of medical equipment including hospital beds, mattresses, wheelchairs, seating, patient handling equipment, and daily living aids through e-commerce and showrooms. Revenue generated from individual product transactions at various price points.
2. Equipment Hire: Short and long-term equipment rental with minimum 4-week rental period. All hire equipment is serviced, sanitized, and can be delivered/picked up. No deposit fees charged.
3. Service and Repairs: Warranty repairs carried out by HospEquip. Preventative maintenance and repairs handled by ActivTec Solutions, a national service provider with 10+ service centres and 75+ technicians.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

HospEquip is an Australian specialty distributor and retailer of rehabilitation, mobility, and pressure-care medical equipment. It supplies manual and powered wheelchairs, hospital and aged-care beds, therapeutic support surfaces, and daily living aids to institutional healthcare buyers (hospitals, aged-care facilities, NDIS providers) and to individual consumers via a national network of five showrooms and a Shopify-based online store. The company also offers authorised service, repair, and fitting for the mobility equipment it sells.

Product overview

HospEquip is a national Australian medical equipment supplier offering a comprehensive portfolio of healthcare products across hospital, aged care, home care, NDIS, and rehabilitation settings. The product range includes medical beds (electric/manual), pressure care mattresses, wheelchairs (manual, scripted, power, tilt-in-space), patient handling equipment (hoists, slings, transfer aids), bathroom/shower aids, seating solutions (postural chairs, recliners, lift chairs), walking aids (walkers, rollators, scooters), and daily living aids. The company provides related services including equipment hire (minimum 4 weeks), NDIS provider services, DVA equipment supply (Allianz contracted), Victoria's SWEP program, and warranty/maintenance services through ActivTec Solutions. The portfolio features products sourced from leading manufacturers including Invacare, Sunrise Medical/Quickie, Direct Healthcare Group, Kirton, Caretek, Broda, Roho, and others, with exclusive agency relationships for several brands.

Differentiator

Problem solved

Functional benefit

Brands

• Nimble: Stainless steel equipment, shelving and storage solutions.

Products and services

• Manual and Powered Wheelchairs Manual and powered wheelchairs distributed under exclusive Australian agency agreements with global manufacturers (e.g., Invacare, Sunrise Medical/Quickie), supplied to institutional buyers and individual consumers with fitting and after-sales service.
• Hospital and Aged-Care Beds Hospital and aged-care beds for healthcare facilities and home-care settings, with supply, configuration, and servicing provided nationally.
• Therapeutic Mattresses and Pressure-Care Products Therapeutic support surfaces and pressure-care equipment for prevention and management of pressure injuries in hospitals, aged care, and home care.
• Daily Living Aids Daily living aids and assistive products for individuals with mobility, disability, or aged-care needs, available via showroom and online channels.
• Mobility and Home-Care Equipment Broader mobility and home-care equipment range sold alongside wheelchairs and daily aids, supporting NDIS, DVA, and self-pay consumer purchases.

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered major, core and minor.

• Jackson Shands & ComajorStrategic or Co-development PartnerIn February 2010, HospEquip purchased Jackson Shands & Co, a leading hospital bed manufacturer. This acquisition expanded HospEquip's operations into the Eastern States and added manufacturing capabilities.
• InvacarecoreTechnology or IntegrationExclusive agent for Invacare, a leading global manufacturer of medical equipment including wheelchairs, beds, and mobility products.
• Direct Healthcare GroupcoreTechnology or IntegrationExclusive agent for Direct Healthcare Group, manufacturer of pressure care and specialist healthcare equipment.
• Kirton Postural SeatingcoreTechnology or IntegrationExclusive agent for Kirton Postural Seating, a specialist in adaptive seating solutions.
• CaretekcoreTechnology or IntegrationExclusive agent for Caretek, manufacturer of healthcare furniture and equipment.
• Sunrise Medical / QuickiecoreTechnology or IntegrationJoint agents for Sunrise Medical and the Quickie brand, specialists in manual and power wheelchairs.
• RohocoreTechnology or IntegrationJoint agent for Roho, manufacturer of pressure relief cushions and seating products.
• PattersonscoreTechnology or IntegrationJoint agent for Pattersons, healthcare equipment supplier.
• Allianz (DVA)coreChannel Partner/ Reseller/ DistributorAllianz contracted supplier for Department of Veterans Affairs (DVA) equipment. HospEquip supplies approved equipment to veterans through the Allianz portal. 24-hour dispatch guarantee in WA.
• NDIScoreChannel Partner/ Reseller/ DistributorRegistered NDIS Provider (Provider No. 4050008403). Supplies assistive technology to NDIS participants including wheelchairs, beds, pressure care equipment, and daily living aids.
• ActivTec SolutionscoreImplementation/ SI/ Consulting PartnerNational service provider for HospEquip product maintenance and repairs. Over 20 years experience, 10+ service centres, 75+ technicians. Contact: 1300 304 645.
• LASA (Leading Age Services Australia)minorOthersProud member of LASA, the peak body for age services in Australia.
• ACSA (Aged & Community Services Australia)minorOthersProud member of ACSA, supporting aged care providers.
• ATSA (Assistive Technology Suppliers Australia)minorOthersProud member of ATSA, the industry association for assistive technology suppliers.

Scale indicators3 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• MobilityHQ: MobilityHQ is an Australian online and showroom-based retailer of mobility scooters, wheelchairs, lift chairs, and daily living aids — competing with HospEquip's e-commerce channel in the consumer-facing mobility and aged-care categories.
• Independent Living Specialists (ILS): ILS is an Australian NDIS-registered specialist retailer of mobility equipment, wheelchairs, daily living aids, and script-driven assistive technology, with showrooms across NSW and national delivery — competing head-to-head with HospEquip in the NDIS and home-care segments.
• Aidacare: Aidacare is one of Australia's largest medical equipment and assistive technology distributors, offering hospital beds, mobility equipment, daily living aids, and aged care solutions across all states — directly comparable to HospEquip across product range, customer segments, and funding pathway access (NDIS, DVA).
• BrightSky Australia: BrightSky is an Australian medical equipment and continence-care distributor serving NDIS participants, aged care, and home-care customers with a national delivery model — overlapping with HospEquip's DME catalogue and NDIS focus.
• Country Care Group: Country Care Group distributes mobility, rehabilitation, and assistive technology equipment across regional and metropolitan Australia via showrooms and a national service network — directly comparable to HospEquip's regional footprint and DME product mix.
• HMR Healthcare: HMR Healthcare supplies hospital beds, pressure care mattresses, patient handling, and rehabilitation equipment to hospitals and aged care in Australia, with national distribution — directly comparable to HospEquip's institutional and aged-care catalogue.

Broad incumbents

• Performance Health (formerly Patterson Medical): Performance Health is a global distributor of rehabilitation, mobility, and assistive-technology products (the successor to Pattersons, an existing HospEquip agency partner) — comparable as a broad-line incumbent across the same clinical and consumer DME categories.
• Invacare (Asia-Pacific direct): Invacare is a global medical equipment manufacturer whose products HospEquip distributes exclusively in Australia; Invacare's own Asia-Pacific direct sales channel represents a structural disintermediation risk and a partial overlap in product offering.
• Drive DeVilbiss Healthcare (Australia): Drive DeVilbiss Healthcare is a global manufacturer and broad-line distributor of DME including beds, wheelchairs, respiratory, and patient handling — overlapping with HospEquip's catalogue across multiple categories as a global incumbent entering the Australian market.

Regional players

• Astley Mobility: Astley Mobility is a Western Australia-based mobility and aged-care equipment retailer, with deep local roots in the Perth market where HospEquip is headquartered — overlapping product set with a regional focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HospEquip
• LinkedInlinkedin.com/company/hospequip

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HospEquip