Aides at Home
Aides at Home is a New York-based, JCAHO-accredited home health care agency founded in 1974. It provides aide, nursing, hospice, and personal care services across Nassau and Suffolk Counties and NYC's five boroughs, serving seniors, disabled adults, veterans, and hospice patients via multiple payer contracts.
- Company typePrivate
- Founded1974
- HeadquartersHempstead, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Aides at Home does
Aides at Home, Inc. is a New York-based home health care agency founded in 1974 that delivers in-home personal care, home health aide, nursing, hospice, and homemaking services to seniors, disabled adults, hospice patients, veterans, and pediatric clients across Nassau County, Suffolk County, and all five boroughs of New York City. The agency operates four physical offices (a corporate headquarters in Hicksville plus branch offices in Bay Shore, Elmhurst, and Staten Island) staffed with clinical RN supervisors, certified home health aides, and personal care aides, with 24/7 phone availability and an online patient portal. Its service delivery is supported by HHAeXchange electronic visit verification and automated billing/time-and-attendance systems, and it maintains a free in-house caregiver training pipeline (PCA, HHA, PCA-to-HHA upgrade, HHA certificate update, CNA-to-HHA transition) that certifies new aides and places them directly into its workforce.
The agency is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and licensed by the New York State Department of Health. Its core offerings are organized as a portfolio of state-licensed program lines rather than a single product — Managed Long Term Care (MLTC), Managed Care Organization (MCO), Certified Home Health Agency (CHHA), Traumatic Brain Injury/Nursing Home Transition and Diversion (TBI/NHTD) waivers, Home Hospice, Department of Social Services (DSS), Expanded In-home Services for the Elderly (EISEP), Private Duty, Pediatric, the VA Community Care Network, and Suffolk County Homemaking Services — each addressing a distinct patient population and payer relationship. Revenue is generated through managed-services contracts with MLTC plans, MCOs, CHHAs, Hospices, and government payers (Medicaid, Medicare, VA, DSS) plus a private-pay stream where clients pay Aides at Home directly and the agency handles insurance reimbursement paperwork.
The organization contracts with a broad referral network including Agewell, Fidelis Care NY, Centersplan, Elderplan, Archcare Community Life, Partners Health Plan, Centerlight PACE, Amida, Afinity, multiple Long Island and NYC-based CHHAs and Hospices, the U.S. Department of Veterans Affairs Community Care Network, and the Suffolk County Department of Social Services. It markets through its corporate website, Facebook and Instagram channels, a 24/7 phone line, online application portals for caregiver recruitment, and earned media. Revenue is not publicly disclosed; ownership and management team composition are not detailed in the input sources.
Aides at Home firmographics
Firmographics- Name
- Aides at Home
- Legal name
- Aides at Home, Inc.
- Website
- https://aidesathome.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Aides at Home is a New York-based, JCAHO-accredited home health care agency founded in 1974. It provides aide, nursing, hospice, and personal care services across Nassau and Suffolk Counties and NYC's five boroughs, serving seniors, disabled adults, veterans, and hospice patients via multiple payer contracts.
- Ownership category
- akta.pro rank
Aides at Home industry classification
Industry- Product category
- Home Health Care Services
- akta.pro primary industry
- Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL)
- akta.pro secondary industries
- Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Hospital/Facility-to-Home Caregiver Placement (HSABAMAC), In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL)
Keywords
Where Aides at Home is headquartered
LocationHeadquarters
- HQ city
- Hempstead
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Aides at Home business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Private Pay / Out-of-Pocket: Direct private-pay program providing certified caregivers; patients or families pay Aides at Home, which handles aide wages, taxes, and accepts all major credit cards. Reimbursement assistance from insurance also supported.
- Insurance Reimbursement: Revenue from major insurance plans; Aides at Home works with the patient's insurance company to obtain approvals and handles paperwork and contacts.
- Government Program Reimbursement (Medicaid/Medicare/VA): Reimbursement through MLTC (dually eligible Medicare/Medicaid), MCO (Medicaid managed care), CHHA (Medicare), DSS, EISEP, VA Community Care Network, TBI/NHTD Medicaid waivers, Pediatric, and Suffolk County Homemaking (Child/Adult Protective Services) programs.
- MLTC/MCO/CHHA/Hospice Contract Revenue: Service fees earned under contracts with specific MLTC plans (Agewell, Fidelis Care NY, Centersplan, Elderplan/Homefirst, Archcare Community Life), MCOs (Partners Health Plan, Centerlight PACE, Amida, Afinity), CHHAs, and Hospices for providing aide services to their enrolled members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Private Duty — privately paid certified caregivers with insurance reimbursement assistance |
| Other | Pay-as-you-go | Insurance / Contracted Payer Billing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Aides at Home product offering
Product offeringCore offering
Aides at Home, Inc. delivers in-home health care services to seniors, disabled adults, hospice patients, veterans, and other vulnerable populations across Nassau and Suffolk Counties and the five boroughs of New York City. Service offerings are organized as distinct programs (MLTC, MCO, CHHA, Waiver/TBI/NHTD, Hospice, DSS, EISEP, Private Duty, Pediatric, VA Community Care Network, Suffolk County Homemaking), each addressing a specific patient population or payer relationship, supported by in-house RN supervisor clinical staff and free certified caregiver training.
Product overview
Aides At Home, Inc. is a single organization operating a portfolio of state-licensed home health care programs rather than a single unified software product. Its offering is structured as a platform of distinct programs and services — MLTC, MCO, CHHA, Waiver Programs (TBI/NHTD), Home Hospice Care, DSS, EISEP, Private Duty, the Pediatric Program, the VA Community Care Network, and Suffolk County Homemaking Services — each addressing a specific patient population or payer relationship in Nassau and Suffolk Counties and the five boroughs of New York City. Underpinning the care delivery is a Patient Portal for clients and a free Caregiver Training Program (PCA, HHA, PCA-to-HHA upgrade, HHA certificate update, CNA-to-HHA transition) that feeds new aides directly into the agency's workforce. All programs are delivered under Joint Commission accreditation and New York State Department of Health licensure.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 50+ years of continuous home health care service since 1974
- +2 more outcomes
Companies that use Aides at Home
Customer profileNamed customers33 records
Segments8 records
Ideal customer profiles3 records
Aides at Home technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Aides at Home partnerships and signals
Strategic signalPartnerships
33 partnerships are on record, tiered core.
- AgewellcoreMLTC plan contracted with Aides at Home to deliver long-term home care services to dually eligible Medicare/Medicaid members across NYC and Long Island.
- Fidelis Care NYcoreMLTC partner referring members to Aides at Home for in-home aide services across NYC and Long Island.
- CentersplancoreMLTC partner referring members to Aides at Home for in-home aide services.
- Elderplan / Homefirst MLTCcoreMLTC partner providing referral pathway to Aides at Home for long-term home care.
- Archcare Community LifecoreMLTC partner connecting its members to Aides at Home for in-home aide services.
- Partners Health Plan (PHP)coreMCO partner contracting Aides at Home to deliver home aide services in NYC, Nassau, Orange, Rockland, Suffolk, and Westchester counties for Medicaid managed care members.
- Centerlight PACEcorePACE program MCO partner using Aides at Home for in-home aide services to its members.
- AmidacoreMCO partner contracting Aides at Home for home aide services for its Medicaid managed care members.
- AfinitycoreMCO partner contracting Aides at Home for home aide services for its members.
- MJHS Hospice and Palliative Care of Greater NYcoreHospice partner contracting Aides at Home for home hospice aide services to terminally ill patients.
- Calvary Hospital HospicecoreHospice partner referring patients to Aides at Home for in-home hospice aide services.
- East End HospicecoreLong Island hospice partner receiving home aide services from Aides at Home.
- Hospice of NYcoreHospice partner receiving in-home aide services from Aides at Home.
- Visiting Nurse Association of Staten Island (Hospice)coreHospice partner receiving in-home aide services from Aides at Home on Staten Island.
- Comprehensive Community Care HospicecoreHospice partner contracting Aides at Home for in-home aide services.
- Good Shepherd Hospice – CHScoreHospice partner (Catholic Health Services) contracting Aides at Home for in-home aide services.
- Hospice Care NetworkcoreHospice partner contracting Aides at Home for in-home aide services.
- Long Island Community Hospital HospicecoreHospital-affiliated hospice partner receiving home aide services from Aides at Home.
- Catholic Home Care CHHAcoreCertified Home Health Agency contracting Aides at Home to deliver aide services to home-bound patients needing intermittent skilled care.
- Constellation Home Care CHHAcoreCHHA contracting Aides at Home for home health aide services.
- Royal Care CHHAcoreCHHA contracting Aides at Home for home health aide services.
- Extraordinary Home Care CHHAcoreCHHA contracting Aides at Home for home health aide services.
- Peconic Bay Home Health Services CHHAcoreLong Island CHHA contracting Aides at Home for home health aide services.
- NYU Langone CHHAcoreNYU Langone-affiliated CHHA contracting Aides at Home for home health aide services.
- Metropolitan Jewish Home Care CHHAcoreCHHA contracting Aides at Home for home health aide services.
- Visiting Nurse Association Home Care of Staten Island CHHAcoreStaten Island CHHA contracting Aides at Home for home health aide services.
- Long Island Jewish Medical Center CHHAcoreNorthwell-affiliated CHHA contracting Aides at Home for home health aide services.
- Calvary Hospital CHHAcoreCHHA contracting Aides at Home for home health aide services.
- South Nassau Communities Hospital CHHAcoreLong Island hospital-affiliated CHHA contracting Aides at Home for home health aide services.
- Gurwin Certified Home Health Agency CHHAcoreLong Island CHHA contracting Aides at Home for home health aide services.
- Long Island Community Hospital CHHAcoreLong Island hospital-affiliated CHHA contracting Aides at Home for home health aide services.
- U.S. Department of Veterans Affairs (Community Care Network)coreParticipation in the VA Community Care Network, which supplements VA health services with civilian home care providers for eligible veterans needing community-based care.
- Suffolk County Department of Social ServicescoreCounty contract providing homemaking services to recipients of Child Protective Services and Adult Protective Services across Suffolk County.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Aides at Home competitors and assessment
Company assessmentBroad incumbents
- Bayada Home Health Care: Large national nonprofit home health and personal care services provider with significant NY metro operations. Comparable in service mix (PCA, HHA, hospice aide, skilled nursing) and in reliance on Medicare/Medicaid managed care referrals.
- Visiting Nurse Service of New York (VNSNY): Largest nonprofit home health care provider in the NY metro, operating across home health, hospice, and personal care. Directly comparable service mix but at substantially greater scale and brand recognition, serving as the dominant incumbent in the same geography.
- Help at Home: PE-backed large-scale personal care services provider operating across multiple states with a Medicaid-heavy payer mix. Comparable personal care aide delivery model and reliance on managed care/Medicaid waivers, though at much greater scale and geographic diversification.
Direct peers
- Edison Home Health Care: NY-based Licensed Home Care Services Agency (LHCSA) providing aide and nursing services under Medicaid, MLTC, MCO, CHHA, and private pay programs across NYC and Long Island. Closely comparable multi-payer home aide delivery model in the same metro.
- All Metro Health Care: NY-licensed home care agency serving the downstate region with personal care, home health aide, and nursing services reimbursed through Medicaid, MLTC, MCOs, and private pay. Operates a similar multi-payer, multi-borough home aide model.
- Partners in Care: NY-based nonprofit home care agency providing personal care, home health aide, and nursing services across the five boroughs and Long Island. Directly comparable as a regional, multi-payer home health aide provider in the same service area.
- Premier Home Health Care: Multi-state home health care agency with strong NY metro presence delivering personal care aide, home health aide, and skilled nursing under Medicaid, Medicare, MLTC, and managed care contracts. Comparable breadth of payer relationships and population served.
- Selfhelp Community Services: NY-based nonprofit operating home care, senior housing, and social services across the five boroughs and Long Island. Comparable as a regional multi-program home care provider serving seniors through Medicaid and MLTC contracts in the same service area.
Emerging players
- Home Instead (Honor Technology): Large national franchise network providing non-medical personal care, companionship, and home helper services to seniors, including in the NY metro. Comparable in PCA/companion care delivery but skews toward private-pay rather than Medicaid.
- BrightStar Care: National home care franchise offering personal care, home health, and skilled nursing with NY metro franchise locations. Overlaps with Aides at Home on aide and skilled services but typically smaller scale per franchise territory.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Aides at Home social profiles
Digital presenceAides at Home compliance and trust
Trust signalCompliance2 records
Aides at Home financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aides at Home leadership team
Management profileNumber of profiles
Aides at Home funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aides at Home M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aides at Home
What does Aides at Home do?
Aides at Home, Inc. delivers in-home health care services to seniors, disabled adults, hospice patients, veterans, and other vulnerable populations across Nassau and Suffolk Counties and the five boroughs of New York City. Service offerings are organized as distinct programs (MLTC, MCO, CHHA, Waiver/TBI/NHTD, Hospice, DSS, EISEP, Private Duty, Pediatric, VA Community Care Network, Suffolk County Homemaking), each addressing a specific patient population or payer relationship, supported by in-house RN supervisor clinical staff and free certified caregiver training.
Is Aides at Home a public or private company?
Aides at Home is a private company. It is classified as unknown and is currently operating.
When was Aides at Home founded?
Aides at Home was founded in 1974. It employs 11 to 50 people.
Where is Aides at Home based?
Aides at Home is headquartered in Hempstead, United States, in the North America region.
How does Aides at Home make money?
Four revenue lines are on record. Private Pay / Out-of-Pocket is the primary driver. The others are insurance Reimbursement, government Program Reimbursement (Medicaid/Medicare/VA) and MLTC/MCO/CHHA/Hospice Contract Revenue.
Who are Aides at Home's main competitors?
Broad incumbents on record are Bayada Home Health Care, Visiting Nurse Service of New York (VNSNY) and Help at Home. Direct peers are Edison Home Health Care, All Metro Health Care, Partners in Care, Premier Home Health Care and Selfhelp Community Services. Emerging players are Home Instead (Honor Technology) and BrightStar Care.
Does Aides at Home have an API?
No public API is recorded for Aides at Home.
What industry is Aides at Home in?
Aides at Home's product category is Home Health Care Services. Its primary akta.pro industry code is HLADAGAL, Private Duty Personal Care Agencies (Non-Medical Home Care Providers), with a secondary code of HLADAFAF, Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care).