Garment Valet
Garment Valet is a Boston/Cambridge laundry and dry cleaning pickup-and-delivery service founded in 1999, serving high-rise residents, college students, and commercial accounts like hotels and Airbnbs via route-based operations from a single Beacon Street production facility.
- Company typePrivate
- Founded1999
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Garment Valet does
Garment Valet is a Boston-based laundry and dry cleaning pickup-and-delivery service founded in 1999 by Adam Jacknow as "Husky Express" while a student at Northeastern University and rebranded to its current name in 2006. The company serves urban residents across Boston and Cambridge high-rise buildings, apartments, condos, and college dorms, plus commercial accounts including hotels, Airbnbs, schools, and law enforcement uniform programs. Core services are Wash, Dry & Fold priced per pound ($2.15 store, $2.65 delivery) and Special Care dry cleaning priced per item (e.g., $14.98 suits to $310 wedding dress preservation), with add-on tailoring, subscription plans, and specialty cleaning outsourced to partner specialists for leather, rugs, and down. The technical stack is operational rather than software-centric: a single owned production facility at 860 Beacon Street equipped with HydroCarbon and Wet Clean eco-friendly systems, a barcode-based garment tracking workflow for Special Care items, and an encrypted key tag system enabling unattended delivery. Customer interaction is enabled through native iOS/Android apps, an online account portal, and route-based doorstep or concierge pickup/delivery Monday–Friday. Revenue is unit-based and fragmented across a long tail of residential customers and a smaller commercial book, with no publicly disclosed financials, no institutional equity, and a single $0 LaunchCapital round recorded in 2009.
Garment Valet firmographics
Firmographics- Name
- Garment Valet
- Legal name
- Garment Valet
- Website
- https://garmentvalet.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Garment Valet is a Boston/Cambridge laundry and dry cleaning pickup-and-delivery service founded in 1999, serving high-rise residents, college students, and commercial accounts like hotels and Airbnbs via route-based operations from a single Beacon Street production facility.
- Ownership category
- akta.pro rank
Garment Valet industry classification
Industry- Product category
- Dry Cleaning & Laundry Services
- NAICS
- Drycleaning and Laundry Services (except Coin-Operated) (81232), Drycleaning and Laundry Services (except Coin-Operated) (812320), Linen and Uniform Supply (81233), Personal and Laundry Services (812)
- akta.pro primary industry
- Subscription / Membership Laundry Pickup & Delivery (HSAJACAC)
- akta.pro secondary industries
- Suit & Formalwear Care (Dry Clean, Press, Re-shape) (HSAJAGAC), Special-Handling Wash-and-Fold (Delicates, Handwash, Air-Dry Requests) (HSAJABAI), Commercial / Small-Business Wash-and-Fold (Salons, Gyms, Spas, Airbnb Hosts) (HSAJABAE), Uniform Laundry (Corporate/Facilities) (HSAJAEAE), Specialty Garment Dry Cleaning (Delicates, Bridal, Formalwear) (HSAJADAF)
Keywords
Where Garment Valet is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Garment Valet business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Wash Dry Fold Service: Weight-based laundry service charged per pound. Store drop-off at $2.15/lb with 10-lb minimum; delivery service at $2.65/lb with 15-lb minimum. Core volume business for everyday laundry needs.
- Special Care / Dry Cleaning: Per-item pricing for dry cleaning, hand wash, hang dry, and shirt service. Items include dresses ($23.81), suits ($14.98), coats ($29.91), comforters ($40.66), and wedding dress cleaning ($270-$310). $25 minimum for non-concierge buildings.
- Subscription Plans: Prepaid plans offering processing for maximum number of orders (WDF by weight, SC by credits). Auto-renewal options with 'Renew Early' or 'On Expiration Date' choices. Plan usage restricted to one order per 24 hours.
- Tailoring and Alterations: In-house tailor services for button replacements, hemming, zipper repairs. Additional charges for complex repairs. Auto-tailoring option available for automatic repairs with customer authorization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Wash Dry Fold - Store Drop Off/Pick Up |
| Unit Pricing | Pay-as-you-go | Wash Dry Fold - Delivery Service |
| Unit Pricing | Pay-as-you-go | Special Care / Dry Cleaning - Per Item |
| Subscription | Monthly | Subscription Plans |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Garment Valet product offering
Product offeringCore offering
Garment Valet is a Boston-area laundry and dry cleaning service that provides Wash, Dry & Fold (WDF) charged by weight and Special Care dry cleaning charged per item, supported by door-to-door pickup and delivery to residential high-rise buildings, condos, apartments, and college dorms. The company also offers in-house tailoring, specialty cleaning (leather, fur, rugs, wedding dress preservation), and a Corporate Account Program serving hotels, schools, Airbnbs, and uniform clients.
Product overview
Garment Valet is a laundry and dry cleaning service company operating in the Boston/Cambridge area since 1999. The core offering consists of two main service types: Wash, Dry & Fold (WDF) — a per-pound laundry service where garments are sorted and processed individually — and Special Care — a per-item dry cleaning service with individual garment barcode tracking. These core services are supported by pickup & delivery logistics with unattended delivery options, and an in-house tailoring department. The company also offers specialty add-on services through partnered specialist cleaners including leather & fur cleaning, area rug cleaning, down pillow refurbishing, and wedding dress preservation. Commercial offerings include uniform programs for businesses and dedicated college campus services. Plans (subscriptions) provide bundled pricing for recurring customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Wash, Dry & Fold (WDF) Laundry service that includes washing, heat drying, and folding of garments, charged per pound. Items are sorted by fabric (whites, lights, darks) and processed in-house. Priced at $2.15/lb for store drop-off (10-lb minimum) and $2.65/lb for delivery (15-lb minimum). Targeted at residential customers in Boston/Cambridge.
- Special Care / Dry Cleaning Per-item dry cleaning service including hand wash, hang dry, and shirt service. Each garment is individually inventoried using a barcode tracking system that follows items through cleaning, packaging, and delivery. Pricing ranges from $4.01 for undergarments to $310 for wedding dress clean & box. Targeted at individual consumers needing professional garment care.
- Pickup & Delivery Service Door-to-door laundry and dry cleaning pickup and delivery service operating Monday-Friday 9am-5pm. Includes unattended delivery options for buildings without concierge/doorman using encrypted key tag system for secure access. 48-hour standard turnaround with next-day service available at select buildings. Targeted at urban residents and commercial accounts.
- Tailoring & Alterations
Quantifiable outcome
- 48-hour turnaround for most high-rise buildings; next-day service available at select buildings
- +2 more outcomes
Companies that use Garment Valet
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Garment Valet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Garment Valet partnerships and signals
Strategic signalScale indicators5 records
Recent moves7 records
Expansion highlights5 records
Garment Valet competitors and assessment
Company assessmentDirect peers
- Rinse: Rinse is a tech-enabled pickup/delivery dry cleaning and laundry service operating across multiple U.S. metros. Closest comparable to Garment Valet on app-based ordering, doorstep logistics, and mix of wash-and-fold + dry cleaning, but with multi-city footprint and venture backing.
- Tide Cleaners: Tide Cleaners is a national pickup/delivery laundry and dry cleaning chain (P&G-affiliated) offering recurring subscription plans and app-based scheduling. Directly competes on the residential subscription model GV uses, with significantly larger geographic footprint.
- Wash.com: Wash.com is an app-based laundry and dry cleaning pickup/delivery service. Closely aligned with Garment Valet on digital ordering, doorstep logistics, and hybrid wash-and-fold + dry cleaning offering, operating in dense urban U.S. markets.
- Mulberrys Garment Care: Mulberrys is a premium eco-friendly dry cleaning and laundry pickup/delivery operator in the Midwest and other U.S. metros. Highly comparable on eco-friendly cleaning positioning, premium pricing, residential + corporate accounts, and route-based service.
- CD One Price Cleaners: CD One Price Cleaners is a flat-rate dry cleaning chain offering pickup/delivery services in select U.S. metros. Comparable on per-garment dry cleaning and residential service positioning, with multi-location physical footprint.
- Jeeves New York: Jeeves is a high-end New York dry cleaner offering pickup/delivery and specialty services (leather, wedding dress preservation, tailoring). Directly comparable on luxury residential positioning, specialty add-on services, and in-house tailoring.
- Press Cleaners: Press Cleaners is an app-based dry cleaning and laundry pickup/delivery service operating in major U.S. cities. Comparable on digital-first ordering, subscription plans, and mixed residential/commercial customer base.
Broad incumbents
- Lapels Dry Cleaning: Lapels is a franchised dry cleaning chain with multiple locations across the U.S. Operates in the same garment care space with pickup/delivery options, but as a brick-and-mortar-led franchise model rather than GV's centralized route-based approach.
- Martinizing Dry Cleaning: Martinizing is a long-established national dry cleaning franchise brand with hundreds of locations. Operates broadly in the same garment care space with pickup/delivery extensions, but as a legacy franchise model rather than GV's single-operator route model.
Emerging players
- CLEANLY: CLEANLY is a New York-based on-demand laundry and dry cleaning pickup/delivery app. Comparable on residential urban positioning and mobile-first ordering, with similar wash-and-fold + dry cleaning mix.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Garment Valet social profiles
Digital presenceGarment Valet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Garment Valet leadership team
Management profileNumber of profiles
Profiles1 record
Garment Valet funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Garment Valet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Garment Valet
What does Garment Valet do?
Garment Valet is a Boston-area laundry and dry cleaning service that provides Wash, Dry & Fold (WDF) charged by weight and Special Care dry cleaning charged per item, supported by door-to-door pickup and delivery to residential high-rise buildings, condos, apartments, and college dorms. The company also offers in-house tailoring, specialty cleaning (leather, fur, rugs, wedding dress preservation), and a Corporate Account Program serving hotels, schools, Airbnbs, and uniform clients.
Is Garment Valet a public or private company?
Garment Valet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Garment Valet founded?
Garment Valet was founded in 1999. It employs 11 to 50 people.
Where is Garment Valet based?
Garment Valet is headquartered in Boston, United States, in the North America region.
How does Garment Valet make money?
Four revenue lines are on record. Wash Dry Fold Service is the primary driver. The others are special Care / Dry Cleaning, subscription Plans and tailoring and Alterations.
Who are Garment Valet's main competitors?
Direct peers on record are Rinse, Tide Cleaners, Wash.com, Mulberrys Garment Care, CD One Price Cleaners, Jeeves New York and Press Cleaners. Broad incumbents are Lapels Dry Cleaning and Martinizing Dry Cleaning. CLEANLY is listed as an emerging player.
Does Garment Valet have an API?
No public API is recorded for Garment Valet.
What industry is Garment Valet in?
Garment Valet's product category is Dry Cleaning & Laundry Services. Its primary akta.pro industry code is HSAJACAC, Subscription / Membership Laundry Pickup & Delivery, with a secondary code of HSAJAGAC, Suit & Formalwear Care (Dry Clean, Press, Re-shape). Its NAICS code is 81232.