What Hunter Express does

Hunter Express is an Australian-owned, privately held transport and logistics company founded in 1990, headquartered in Sydney with national coverage across Australia. The company specialises in the last-mile delivery of bulky and oversized freight, with more than 93% of consignments delivered directly to residential addresses. Its core customer base comprises major Australian retail brands in home furnishings, gym equipment, outdoor living, and home renovations, supplemented by e-commerce and online businesses, and convention and exhibition organisers. Hunter Express reports approximately 1.38 million deliveries completed in the most recent year, supported by nearly 400 direct staff and drivers and an agency/contractor network of over 1,000.

The service portfolio is built around five product lines: Same Day Courier (Sydney, Melbourne, Brisbane), Express Road Freight (Australia-wide), Once Off Bookings (self-serve via e-go.com.au), Conventions and Exhibitions transport, and Third Party Logistics (3PL) warehousing and fulfilment. The technology stack is proprietary and operationally focused: an in-house booking and tracking system, a customer service ticketing platform, and electronic sortation equipment that validates declared consignment weight, dimensions, and volume. Limited transit indemnity insurance is offered as an add-on, with a referral partnership with Berkrey Insurance Brokers for customers seeking alternative coverage. Training webinars, handling guides, and an online member portal form the customer enablement layer.

Hunter Express operates a hybrid go-to-market combining direct field sales to enterprise retail partners with a self-serve online booking platform for SMB and consumer shippers. Pricing is transactional and quote-based, calculated on the greater of dead weight or cubic weight (250 kg/m³) with surcharges for tail lift, time-slot, weekend, and public-holiday services. The company reinvests more than 90% of profits back into depots, equipment, and technology, and reports no external funding, M&A, or public listing. There is no evidence of AI/ML capabilities, patents, certifications, or named enterprise logos.

Name

Hunter Express

Legal name

Hunter Express

Website

https://hunterexpress.com.au

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Freight & Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Specialized Freight Trucking (4842), Local Messengers and Local Delivery (49221)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

B2B Heavy/Bulky Last-Mile (Retail-to-Store, Store-to-Store, Jobsite) (TLAAAKAL)

akta.pro secondary industries

Fitness & Specialty Large Equipment Delivery (e.g., treadmills, safes) (TLAAAKAE), Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE), White-Glove & Inside Delivery Expedited Freight (TLADANAM)

Keywords

• Freight delivery services
• Last-mile delivery
• Road freight transport
• Third-party logistics
• Same-day courier

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Freight Delivery Services: Transaction-based freight delivery charges calculated on greater of dead weight or cubic weight (250 kg per cubic metre); over-sized freight (1.2m+) charged at 333kg; additional surcharges for tail lift services and specific time delivery requirements
2. Same Day Courier Services: Same day courier bookings within Sydney, Melbourne, and Brisbane metro areas; charged per consignment with collection typically within 45-60 minutes
3. Third Party Logistics Services: Warehousing, pick/pack, order fulfillment, and storage services for e-commerce and online businesses; tailured solutions for short or long term storage needs
4. Specialty Fairs and Events Logistics: Specialized transport solutions for conventions, exhibitions and trade fairs including time-sensitive deliveries, venue logistics, and offsite storage
5. Transit Insurance/Indemnity Coverage: Limited transit insurance cover for approved customers on a once-off or ongoing basis for wholesale or cost value in event of loss or damage

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Hunter Express specialises in the transport and last-mile delivery of bulky and oversized freight across Australia, with over 93% of consignments delivered directly to residential addresses. Core offerings include same-day courier services in Sydney, Melbourne and Brisbane, Australia-wide express road freight, third-party logistics (warehousing, pick/pack, order fulfillment), and specialised conventions and exhibitions transport. The company serves as a dedicated B2C delivery partner for major Australian retail brands in home furnishings, gym equipment, outdoor living and home renovations, while also offering self-serve once-off bookings via e-go.com.au.

Product overview

Hunter Express operates as a unified logistics platform offering a portfolio of integrated freight and delivery services. The core offerings include Same Day Courier (for metropolitan same-day deliveries in Sydney, Melbourne, Brisbane), Express Road Freight (Australia-wide), and Once Off Bookings (for non-account holders). Specialized services include Conventions & Exhibitions transport and Third Party Logistics (3PL) warehousing. These services are supported by technology-driven tracking and a customer service ticketing system, with optional indemnity insurance available as an add-on. The company specializes in last-mile delivery of bulky and oversized freight, with over 93% of consignments delivered directly to residential addresses across Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Once Off Bookings One-time courier booking service for customers without an account, allowing inexpensive, fast same-day or express road freight delivery paid by credit card via e-go.com.au with emailed consignment notes. Targeted at individual consumers and SMBs needing ad-hoc bookings.
• Same Day Courier Same-day courier service for cross-town deliveries within Sydney, Melbourne, or Brisbane, with collections typically within 45 to 60 minutes of booking time. Targeted at time-sensitive consignments for businesses and consumers.
• Express Road Freight Australia-wide express road freight service with afternoon collections (typically 2 pm to 5 pm) and weekday delivery between 9:00 am and 5:00 pm. Pricing is based on the greater of dead weight or cubic weight (250 kg per cubic metre), with over-sized freight (1.2m+) charged at 333 kg.
• Conventions & Exhibitions Specialised transport solutions for fairs, events, exhibitions and conventions around Australia, including time-sensitive and time slot deliveries, show and trade fair freight, exhibition management and tracking, after-hours collections and deliveries, conference material and stand set-up, palletisation and specialised handling, venue logistics and relocation, and offsite storage of exhibition materials. Targeted at trade fair organisers and exhibitors with tight schedules and multi-venue stops.
• Third Party Logistics (3PL) Complete logistics and warehousing services including storage, container destuffing, inwards pallets and cartons handling, pick and pack order fulfillment, kitting and assembly, stock control, and reverse logistics. Targeted at e-commerce and online businesses (including eBay sellers) needing short- or long-term storage and end-to-end order fulfillment.
• Indemnity Insurance Limited transit insurance cover for approved customers, available on a once-off or ongoing basis, for wholesale or cost value in the event of loss, or for repair cost / parts replacement in the event of damage. Subject to terms, conditions and product exclusions including furniture, household effects, white goods, glass items, alcohol in glass, televisions, motor vehicle parts, metals, antiques, works of art, and jewellery.

Quantifiable outcome

• Over 1.38 million deliveries completed in the last year
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Berkrey Insurance BrokersminorOthersRecommended indemnity insurance broker for customers requiring their own transit insurance coverage. Located at Unit 17, 6 Old Castle Hill Road, Castle Hill NSW 2154. Provides alternative insurance option for customers not electing to purchase HX's limited indemnity coverage.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Northline: Australian national transport and logistics provider with road freight, warehousing, and bulky home delivery capabilities. Comparable in scale, service breadth, and reliance on retail-brand partnerships.
• TFM (Total Freight Management): Australian road freight specialist with a strong focus on B2C bulky and oversized home delivery, including furniture and big-box retail partnerships. Most directly comparable to Hunter Express in service mix, customer vertical, and Australian geographic footprint.
• Allied Express: Privately held Australian road express and same-day courier operator with national coverage. Comparable to Hunter Express on metro same-day, line-haul express, and B2B/B2C mix, though with a less specialized bulky-goods tilt.
• Jet Couriers: Sydney-headquartered same-day courier specialist with Australia-wide partner network. Directly comparable on the same-day metro service, time-critical delivery, and tracking-led customer experience.
• CouriersPlease: Australian franchised courier and parcel delivery network offering same-day and next-day services. Comparable on the courier/PLG booking model and metro same-day proposition, though with a more parcel-skewed mix than Hunter Express.
• Kings Transport: Australian carrier offering road freight, 3PL, and home delivery services including bulky items. Closely matches Hunter Express on the combination of express freight, residential last-mile, and value-added warehousing.

Broad incumbents

• Toll Group: Asia-Pacific logistics major offering road, air, sea, and contract logistics. Overlaps with Hunter Express on road freight and 3PL warehousing but operates as a much broader portfolio rather than a bulky-B2C specialist.
• StarTrack: Australia Post's parcel and freight arm and the dominant domestic CEP carrier. Overlaps with Hunter Express on road express but is far broader in scope; competes most directly in B2B freight rather than bulky B2C last-mile.
• Linfox: Large privately held Australian logistics group covering road freight, contract logistics, and supply chain. Overlaps with Hunter Express on 3PL warehousing and line-haul, with significantly greater scale and customer breadth.
• DHL Express Australia: Global integrator with domestic Australian time-definite and international services. Comparable on premium express and tracking quality but does not specialize in bulky/oversized residential delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hunterexpress.aus
• LinkedInlinkedin.com/company/hunter-express1

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hunter Express