What Primavera does

Primavera is a healthcare software company founded in 2020 and headquartered in Coral Gables, Florida, that delivers an integrated cloud-based suite targeting value-based care delivery. The platform combines three core modules: Connect Telehealth, a frictionless video/voice product requiring no app downloads and designed for seniors and non-tech-savvy users; Population Data Analytics, which aggregates multi-payer data in real time across metrics such as MLR, MRA, claims, capitation, and pharmacy utilization; and Case Management, which ingests live hospital and ER admission feeds and prioritizes follow-up tasks by risk level. The technology is built on Google Cloud Platform with an enterprise security stack branded as Next Level Security (NLS), incorporating HIPAA controls, SOC 2 Type II, ISO 27001/27017/27018/27701, GDPR compliance, Cloudflare WAF, and segregated data storage.

The company primarily serves US-based Managed Care Service Organizations (MSOs), primary care physicians, non-profit and free clinics, and a broad set of specialists (cardiology, dermatology, endocrinology, orthopaedics, mental health, dental, allergy). Revenue is generated through per-seat SaaS subscriptions for Connect Telehealth (tiered at $10-$30/provider/month depending on role and billing cadence, with 25-33% discounts for annual prepayment), quote-based subscriptions for the analytics and case management modules typically bundled as a suite, and professional services fees for VBC Advisory engagements. Go-to-market is hybrid: sales-led for enterprise MSO and mid-market opportunities via scheduled demos and complimentary VBC consultations, complemented by a product-led growth motion offering a 30-day free trial and self-service signup for the telehealth module, with content marketing (25+ blog articles, webinars) supporting top-of-funnel demand generation. Documented customer outcomes include 190% membership growth, MRA improvement from 1.7 to 1.92, and a 3-percentage-point MLR reduction for Florida-based clients between 2018 and 2021.

Name

Primavera

Legal name

Primavera Healthcare

Website

https://primavera.care

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Primavera is a Coral Gables-based healthcare software company offering an integrated cloud-based suite of telehealth, population data analytics, and case management tools for US-based MSOs, primary care physicians, non-profit clinics, and specialists practicing value-based care.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

Keywords

• Healthcare software suite
• Telehealth platform
• Population health analytics
• Case management software
• Value-based care advisory

Headquarters

HQ city

Coral Gables

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Telehealth Platform: Monthly or annual subscription fees for Connect Telehealth platform access, tiered by provider type (MD/DO, ARNP/PA, Admin) with per-seat pricing. Annual prepayment offers 25-33% savings.
2. Data Analytics Platform: Subscription-based access to population data analytics platform, typically bundled with telehealth and case management or sold as integrated suite.
3. Case Management Platform: Subscription-based case management system with real-time hospital feeds and patient tracking capabilities.
4. VBC Advisory Services: Consulting and advisory services for value-based care transition and optimization, including practice assessments and implementation support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Primavera offers an all-in-one cloud-based healthcare software suite that combines three integrated modules—Connect Telehealth, Population Data Analytics, and Case Management—delivered via web browser with real-time multi-payor data synchronization. The platform is purpose-built for value-based care, unifying member records, case-control, scheduling, transportation, healthcare analytics, and financial analytics into a single workflow. The company also provides VBC Advisory consulting services and a Connect Report Tool add-on for clinic reporting.

Product overview

Primavera is an all-in-one healthcare software suite that combines clinical expertise and technology in intuitive applications to optimize healthcare practices. The core platform consists of three integrated modules: Connect Telehealth (for virtual patient-provider consultations), Population Data Analytics (for real-time cost and metrics analysis across patient populations), and Case Management (for real-time hospital feeds, patient tracking, and care coordination). These products work together as a unified platform that auto-populates data from multiple payor sources and provides actionable intelligence to improve patient outcomes and practice performance. Additional offerings include VBC Advisory consulting services and the Connect Report Tool for clinic reporting needs.

Differentiator

Problem solved

Functional benefit

Brands

• Connect: Telehealth platform for connecting providers and patients via video and voice, with no app downloads required, featuring scheduling, analytics, and HIPAA compliance.
• Population Data Analytics
• Case Management
• VBC Advisory
• Primavera NLS (Next Level Security)

Products and services

• Connect Telehealth A frictionless telehealth platform enabling virtual video and voice consultations between providers and patients without requiring app downloads, with high-resolution video, SMS session invites, built-in scheduler, multi-language support, multi-participant capability including caregivers, remote monitoring, and audit trails, designed for non-tech-savvy users and seniors 65+.
• Population Data Analytics A real-time data analytics platform providing visibility into patient population costs and metrics including MLR, MRA, claims, capitation, and pharmacy usage, unifying data from multiple payor sources through intuitive charts, graphs, and drill-down capabilities.
• Case Management A case management system with real-time live feeds from hospitals, urgent notifications, task prioritization by risk level, customizable care plans, patient transportation tracking, and integrated intake/discharge workflows.
• VBC Advisory Services Value-Based Care advisory services providing consulting and implementation support for healthcare organizations transitioning to value-based care models, including revenue optimization, HCC coding, MRA/MLR analysis, and gap closure strategies.
• Connect Report Tool A reporting application designed for free and charitable clinics to streamline annual reporting processes, with the ability to sort data, flag important information, generate and compare reports, simplified views, and audit trails.

Quantifiable outcome

• Membership growth of 190% between 2018 and 2021 for South Florida client
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• iCare by iHealth Solutions: VBC enablement and care management platform for MSOs and provider groups. Comparable focus on multi-payer data unification and risk-stratified case management workflows.

Direct peers

• Doxy.me: Browser-based, no-download telehealth platform targeting small practices and individual providers. Closest functional analog to Primavera Connect in terms of frictionless patient onboarding and pricing model.
• Updox: Telehealth and patient engagement suite serving small/mid-sized physician practices with similar pricing tiers and PLG-style onboarding. Comparable in customer profile (independent practices, MSOs).
• Arcadia: Healthcare data analytics platform aggregating data across payers and practices for population health management. Direct overlap with Primavera's Population Data Analytics module in VBC use cases.
• Innovaccer: Unified patient record and population health management platform for value-based care. Directly competes with Primavera's Population Data Analytics in unifying multi-payer data for MSOs.
• Tebra (Kareo + PatientPop): Practice management, EHR, and patient engagement platform targeting independent practices. Comparable customer profile and integrated-suite approach for small US healthcare practices.
• Practice Fusion: Cloud-based EHR for independent practices with population health features. Overlaps with Primavera's practice-level workflow and analytics capabilities for small providers.

Broad incumbents

• Health Catalyst: Enterprise healthcare analytics and outcomes-improvement platform. Larger, publicly listed incumbent operating in Primavera's data analytics space but serving health systems rather than small MSOs.
• Athenahealth: Cloud-based EHR, practice management, and patient engagement suite for physician practices. Overlaps with Primavera's integrated workflow concept but operates at vastly greater scale and breadth.
• eClinicalWorks: Ambulatory EHR and population health platform with integrated telehealth and analytics. Comparable bundled-software positioning for small/independent practices and FQHCs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Primave44225937

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Primavera