IPTel Solutions
IPTel Solutions is a privately held Australian Cisco-focused managed services and enterprise network engineering firm serving mid-market and enterprise customers across education, healthcare, mining, retail, and other verticals with design, implementation, and managed services.
- Company typePrivate
- Founded2006
- HeadquartersBrisbane, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IPTel Solutions does
IPTel Solutions is a privately held Australian enterprise networking specialist founded in 2006, headquartered in Milton, Queensland, with regional offices in Melbourne and Sydney. The company designs, implements, and manages enterprise networks built primarily on the Cisco technology stack, including Cisco Meraki cloud-managed networking, Cisco DNA/Catalyst Center, Cisco ISE for identity and AAA, SDA Fabric for software-defined access, ThousandEyes for observability, and Cisco Webex Calling for collaboration. Its core offering is structured around four managed service tiers: Meraki MSP, Cisco MSP, Full Stack Observability MSP, and Meeting Rooms MSP, supplemented by professional services (Wi-Fi surveys, Wi-Fi Assurance Reviews, SDA deployment, ISE design) and equipment supply through the IPTel Store and procurement panels.
The company serves enterprise and mid-market customers across ten vertical segments, with primary focus on education and campuses, healthcare and clinical environments, and general enterprise networks (including financial institutions), and secondary exposure to mining camps, retail, warehousing, stadiums, hospitality, aged care, and utilities. Its go-to-market is enterprise field sales supported by a content-led funnel of free online assessment tools (network, security, collaboration, cloud AI, MSP readiness) and direct engagement via free Meraki demos and meeting room design sessions. The value proposition centers on engineering excellence, with CCIE-certified staff, a dedicated SDA fabric lab, and audited Cisco Powered Managed Services status.
IPTel's business model blends three revenue streams: recurring managed services subscriptions across Meraki, Cisco, SSE, and observability stacks; project-based professional services for design, deployment, and remediation; and equipment pass-through sales. The Meeting Rooms as a Service offering, backed by Cisco Capital financing, represents a new subscription revenue line that converts capex-heavy collaboration deployments into monthly payments. Revenue figures are not publicly disclosed; the company is founder/owner-operated with no disclosed venture or private equity backing.
IPTel Solutions firmographics
Firmographics- Name
- IPTel Solutions
- Legal name
- IPTel Solutions
- Website
- https://iptel.com.au
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IPTel Solutions is a privately held Australian Cisco-focused managed services and enterprise network engineering firm serving mid-market and enterprise customers across education, healthcare, mining, retail, and other verticals with design, implementation, and managed services.
- Ownership category
- akta.pro rank
IPTel Solutions industry classification
Industry- Product category
- Enterprise Network Managed Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- IP Address Management (IPAM) & DNS/DHCP Management (DDI) (HDAFAGAF), Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)
Keywords
Where IPTel Solutions is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
IPTel Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed Services: Recurring managed services subscriptions for Cisco and Meraki networks including monitoring, support, and management. Services include Meraki Access and Security MSP, Meraki SD-WAN MSP, Cisco Secure Access MSP, Security Service Edge MSP, Full Stack Observability (ThousandEyes), and Meeting Rooms as a Service with monthly billing.
- Professional Services: Network design, implementation, and deployment services including Wi-Fi surveys, LAN switching, security and ISE deployment, SDA fabric deployment, and Catalyst Center enablement.
- Network Equipment Supply: Supply of networking equipment including Cisco, Meraki, and Aruba solutions. Equipment can be procured through buying panels or the IPTel Store.
- Meeting Rooms as a Service: Complete meeting room deployment service with no upfront costs, backed by Cisco Capital financing. Includes room design, installation, configuration, support, and equipment refresh every 3, 5, or 7 years. Revenue generated through monthly payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Meeting Rooms as a Service with monthly subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
IPTel Solutions product offering
Product offeringCore offering
IPTel Solutions is an approved Cisco Powered Managed Services provider delivering enterprise network design, implementation, and managed services across Australia. Core offerings span four managed service tiers (Meraki MSP, Cisco MSP, Full Stack Observability MSP, Meeting Rooms MSP), Wi-Fi and LAN professional services, SD-WAN, security with Cisco ISE, ThousandEyes observability, subscription-based Meeting Rooms as a Service, and network equipment supply across multiple industry verticals.
Product overview
IPTel Solutions is an approved Cisco Powered Managed Services provider delivering enterprise network design, implementation, and managed services across Australia. The portfolio is structured around multiple managed services tiers — Meraki MSP (covering Meraki access, security, and SD-WAN), Cisco MSP (covering Cisco Secure Access and Security Service Edge), FSO MSP (Full Stack Observability), and Meeting Rooms MSP — complemented by a suite of technology specialisations and free customer tools. Core technology focuses include Cisco Meraki (cloud-managed switching, wireless, and security), LAN Switching, Wi-Fi/WLAN (including Wi-Fi 6 and Wi-Fi 6E), Security and Cisco ISE, Cisco SDA Fabric, Cisco Catalyst Centre, ThousandEyes, and Industrial IoT. Services span Wi-Fi Assurance Review, Wi-Fi Surveys, Backup Assure, Network Equipment Supply, and Cisco Webex Calling. Free customer tools include a MAC Address Converter and assessment tools for Network, Security, Cloud AI, and Collaboration evaluation.
Differentiator
Problem solved
Functional benefit
Brands
- Backup Assure: Disaster recovery service offering
- Meeting Rooms as a Service
Products and services
- Meraki Access and Security (D3) Managed service covering Cisco Meraki MX series products, Virtual MX, LAN and WLAN management, and WAN monitoring for Meraki access environments.
- Meraki SD-WAN (D4) SD-WAN focused managed service for Meraki environments covering traffic identification, analysis, and treatment of network traffic.
- Cisco Secure Access (D6) Managed service covering Cisco DNA Center appliances, Cisco Catalyst 9000 switching, Cisco 9800 WLAN controllers, Cisco 9000 access points, and associated licenses, powered by Cisco DNA Center management.
- Security Service Edge SSE managed service covering Firewall as a Service, Secure Web Gateway, Cloud Access Security Broker, and Zero Trust Network Access using Cisco Secure Connect and Cisco Secure Access.
- Full Stack Observability Managed service leveraging ThousandEyes for baseline monitoring, monthly reviews, application assurance, fault finding, and issue resolution across cloud and on-premises environments.
- Meeting Rooms as a Service Subscription service professionally designing, installing, and supporting meeting rooms with Cisco equipment, backed by Cisco Capital finance, including room design, physical installation, configuration, support, and automatic refresh on 3-, 5-, or 7-year cycles.
- Wi-Fi Assurance Review Review service diagnosing and fixing Wi-Fi issues, delivering reliable wireless LAN for business-critical outcomes.
- Wi-Fi Surveys Wi-Fi survey services to assess and plan wireless network coverage, including predictive surveys and heatmaps for network design.
- Backup Assure Backup and disaster recovery service ensuring business continuity with assured backup capabilities.
- Network Equipment Supply Procurement and supply of network equipment as part of broader network deployment and refresh projects.
- Cisco Webex Calling Cloud-based enterprise telephony and team collaboration solution by Cisco, offering PSTN coverage, centralised administration, and hybrid workforce support, configurable with Microsoft, Google, and Zoom integrations.
- Cisco URWB Service for industrial-grade wireless backhaul deployments leveraging Cisco Ultra-Reliable Wireless Backhaul technology for demanding environments.
- Splunk Integration Services Services leveraging the Splunk platform for network data analytics, logging, and operational visibility across enterprise environments.
- Eco-Friendly Network Refresh Network refresh service providing sustainable equipment replacement and infrastructure modernization with environmental considerations.
Companies that use IPTel Solutions
Customer profileNamed customers1 record
Segments10 records
Ideal customer profiles3 records
IPTel Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
IPTel Solutions partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, major and supporting.
- CiscocoreIPTel is an approved Cisco Powered Managed Services provider with multiple specializations. The partnership covers Cisco DNA Center, Catalyst 9000 switching, Cisco 9800 WLAN controllers, Cisco access points, and associated licenses. IPTel also offers Cisco Secure Access and Security Service Edge managed services.
- Cisco MerakicoreIPTel offers Meraki MSP services including Meraki Access and Security and Meraki SD-WAN. They specialize in Meraki cloud-managed networking covering switching, cameras, Wi-Fi, security appliances, and sensors. Capabilities include API-based automation and Dashboard configuration.
- ThousandEyesmajorIPTel provides ThousandEyes managed services including baseline monitoring, monthly reviews, application assurance, fault finding, and issue resolution. Part of Full Stack Observability MSP offering.
- Cisco CapitalsupportingCisco Capital financing backs the Meeting Rooms as a Service offering, enabling customers to avoid upfront capital costs through simple monthly payments.
- Cisco ISE (Identity Services Engine)majorIPTel specializes in Cisco ISE for identity and AAA (Authentication, Authorization, and Accounting) design and deployment. Integration with DNA Center for TrustSec policy enforcement in SD-Access deployments.
- Cisco DNA Center / Catalyst CentermajorIPTel offers DNA Center Enablement services including design, implementation, handover/knowledge transfer, and documentation. Core platform for SDA Fabric deployment and network assurance.
- HighlightsupportingIPTel adopted Highlight to enhance managed services capabilities. News coverage indicates upgrade to Highlight's service platform for improved service delivery.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
IPTel Solutions competitors and assessment
Company assessmentDirect peers
- Insentra: Australian-focused IT services and managed services firm with deep vendor partnerships including Cisco/Meraki. Closely comparable in size and positioning to IPTel in the Australian mid-market.
- Data#3: ASX-listed Australian Cisco Gold partner and managed services provider with a broad enterprise networking, security, and cloud portfolio. Directly competes with IPTel for mid-market and enterprise Cisco-led managed services deals in Australia.
- Brennan IT: Australian managed services provider with strong enterprise networking, security, and cloud capabilities. Competes with IPTel in mid-market and enterprise managed network services across similar verticals.
- Outcomex: Australian Cisco Gold partner specialising in networking, security, and collaboration with managed services. Directly comparable in size, Cisco focus, and enterprise customer profile to IPTel.
- Logicalis Australia: Global Cisco Global Gold partner operating a sizeable Australian business focused on managed network, SD-WAN, and cloud services. Overlaps directly with IPTel's Cisco MSP, Meraki, and SD-WAN managed services offerings.
Broad incumbents
- Avanade Australia: Joint venture between Accenture and Microsoft delivering enterprise IT services, including networking and managed services, to large Australian organisations. Competes for the larger end of the enterprise market where IPTel also plays.
- Telstra Purple (Telstra Enterprise): Telstra's enterprise IT services arm, providing networking, managed services, and consulting to Australian enterprises. Competes with IPTel in enterprise networking, SD-WAN, and managed services, but at significantly larger scale.
- Computacenter Australia: Global enterprise IT provider with an Australian operation, supplying networking hardware and managed services. Overlaps with IPTel in Cisco-led enterprise networking and managed services delivery.
- DXC Technology Australia: Global IT services company with a substantial Australian presence, providing managed network, security, and workplace services. Competes with IPTel in larger enterprise managed services engagements.
- NTT Ltd (Dimension Data): Large global systems integrator with a major Australian presence and long-standing Cisco partnership. Offers broader networking, security, and managed services across enterprise segments where IPTel also competes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
IPTel Solutions social profiles
Digital presenceIPTel Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
IPTel Solutions leadership team
Management profileNumber of profiles
IPTel Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IPTel Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IPTel Solutions
What does IPTel Solutions do?
IPTel Solutions is an approved Cisco Powered Managed Services provider delivering enterprise network design, implementation, and managed services across Australia. Core offerings span four managed service tiers (Meraki MSP, Cisco MSP, Full Stack Observability MSP, Meeting Rooms MSP), Wi-Fi and LAN professional services, SD-WAN, security with Cisco ISE, ThousandEyes observability, subscription-based Meeting Rooms as a Service, and network equipment supply across multiple industry verticals.
Is IPTel Solutions a public or private company?
IPTel Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IPTel Solutions founded?
IPTel Solutions was founded in 2006. It employs 11 to 50 people.
Where is IPTel Solutions based?
IPTel Solutions is headquartered in Brisbane, Australia, in the Oceania region.
How does IPTel Solutions make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are professional Services, network Equipment Supply and meeting Rooms as a Service.
Who are IPTel Solutions's main competitors?
Direct peers on record are Insentra, Data#3, Brennan IT, Outcomex and Logicalis Australia. Broad incumbents are Avanade Australia, Telstra Purple (Telstra Enterprise), Computacenter Australia, DXC Technology Australia and NTT Ltd (Dimension Data).
Does IPTel Solutions have an API?
No public API is recorded for IPTel Solutions.
What industry is IPTel Solutions in?
IPTel Solutions's product category is Enterprise Network Managed Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of HDAFAGAF, IP Address Management (IPAM) & DNS/DHCP Management (DDI). Its NAICS code is 5182 and its SIC code is 7373.