Silfra Technologies

What Silfra Technologies does

Silfra Technologies Pvt Ltd is a Bangalore-headquartered private company operating in artificial intelligence, big data, cloud, and digital transformation services, complemented by a growing portfolio of proprietary AI products. The company's core technical assets center on MiraQ, a GenAI-powered conversational knowledge assistant, and MiraScan, an LLM-powered document intelligence platform that applies semantic search, vector embeddings, and hierarchical chunking to PDFs, Word, and text corpora. Adjacent products include MiraQ Commerce (eCommerce conversational concierge), MiraQ 2.0 (long-form narrative document support), Digityze (AI-powered OCR), an Object Detection Tool for video analytics, and optimization utilities such as 3D Bin Packing, mediAI, and Hrafin. Underlying capabilities span NLP, computer vision, predictive analytics, knowledge retrieval, and process automation, deployable via web, mobile, WhatsApp, email, CRM, or on-premises configurations.

The business model is hybrid: professional services revenue from AI/ML, data science, big data, DevOps/cloud, and mobile/web development engagements, paired with subscription or license revenue from the proprietary product line, with quote-based enterprise pricing and demo-driven sales via Calendly. Customer concentration skews toward healthcare (MobileODT, Liger Medical, GenWorks, Xpert App, Heartnet), with additional enterprise logos in travel (OYO), manufacturing (Hindalco), education (Edify), and technology (i2i), delivered through offices in Bangalore, Pune, Chennai, and London. The company employs approximately 40 engineers, has delivered 95 projects, and is founder-owned with no disclosed institutional investor backing.

Name

Silfra Technologies

Legal name

Silfra Technologies Pvt Ltd

Website

https://silfratech.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Silfra Technologies is a Bangalore-based private company that delivers AI/ML, big data, and digital transformation services alongside proprietary products such as MiraQ, a GenAI knowledge assistant, and MiraScan, an LLM document intelligence platform, primarily serving enterprise and mid-market clients in healthcare, eCommerce, travel, manufacturing, and financial services.

Ownership category

akta.pro rank

Product category

Enterprise AI Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

Keywords

• AI knowledge management
• Document intelligence software
• Generative AI services
• Data analytics services
• Digital transformation services

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI/ML Services: Digital transformation services including AI/ML development, data science consulting, big data services, and DevOps/cloud solutions delivered to enterprise clients globally.
2. Product Licenses/Subscriptions: SaaS products including MiraQ, MiraScan, Digityze, and Object Detection Tool offered as subscription or license-based solutions to enterprise customers.
3. Mobile & Web Development Services: Custom mobile application development (iOS, Android, Flutter, React Native) and web development services (ReactJS, Angular) delivered as professional services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Silfra Technologies builds proprietary AI-powered products including MiraQ (a conversational knowledge assistant), MiraScan (LLM-based document intelligence), and Digityze (AI OCR with handwriting recognition). The company also delivers AI/ML consulting, data analytics, big data, IoT, eCommerce, and mobile/web engineering services to enterprises globally.

Product overview

Silfra Technologies offers a portfolio of AI-powered products focused on knowledge management, document intelligence, and enterprise automation. The core platform includes MiraQ (GenAI-powered conversational knowledge assistant) and MiraScan (LLM-powered document intelligence), with specialized variants including MiraQ Commerce (eCommerce digital concierge), MiraQ 2.0 (expanded long-form document support), Digityze (AI-powered OCR), 3D Bin Packing (logistics optimization), Object Detection Tool (video analytics), mediAI (healthcare), and Hrafin. These products share underlying capabilities in NLP, computer vision, and predictive analytics, addressing use cases across customer support, document processing, eCommerce, healthcare, and logistics industries.

Differentiator

Problem solved

Functional benefit

Brands

• MiraQ: AI-powered knowledge assistant that transforms documents into intelligent Q&A engine for instant answers
• MiraScan
• Digityze
• Object Detection Tool
• WeCall
• MyDoc
• Aqua Meter (SAM)
• SmartWater

Products and services

• MiraQ Conversational AI knowledge assistant that converts organizational documents into an interactive, multilingual AI engine available across web, mobile, WhatsApp, and email for customer support, sales enablement, and internal knowledge retrieval.
• MiraScan LLM-based document intelligence platform that processes large volumes of documents, supports long-form narratives, and provides semantic search using vector embeddings for enterprise knowledge retrieval.
• MiraQ Commerce AI-powered digital concierge built for eCommerce platforms, providing multilingual product discovery, buyer assistance, and post-purchase support across web, mobile, and messaging channels.
• Digityze AI-powered OCR platform with handwriting and printed text recognition, designed to digitize records such as medical charts and forms for enterprises.
• Object Detection Tool Computer vision tool that detects and classifies objects in video streams, enabling real-time analytics for surveillance, retail, and industrial use cases.
• 3D Bin Packing Optimization software that solves the 3D bin packing problem to maximize container space utilization for shipments and warehouse logistics operations.
• mediAI AI product targeted at the healthcare sector to support documentation, clinical knowledge retrieval, and patient-facing assistance.
• Hrafin AI-based product offering listed in Silfra's product portfolio; specific functional description is limited in the source material.
• eCommerce Services End-to-end eCommerce engineering services for online retailers, covering storefront development, platform integrations, and conversion optimization.
• ReactJS Development Services Front-end development services using ReactJS for building modern, responsive web applications for enterprise clients.
• Angular Web Development Services Web development services using the Angular framework to build scalable enterprise web applications.
• Data Science Services Data science consulting services delivering advanced analytics, predictive modeling, and machine learning solutions such as Titanic dataset modeling and other predictive engagements.
• Big Data Services Big data engineering and analytics services for large-scale data pipelines, infrastructure, and predictive analytics engagements.
• Mobile Application Development Services Mobile application development services for iOS and Android, including consumer apps such as WeCall and MyDoc and other enterprise mobile solutions.

Quantifiable outcome

• 60% fewer Tier-1 support tickets
• +8 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability13 records

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tredence: India-headquartered AI and data analytics services firm that pairs professional services with proprietary industry AI accelerators — the closest structural analogue to Silfra's services-plus-product model.
• Tiger Analytics: AI and analytics services company founded in India with US presence, delivering data science, ML, and GenAI solutions to enterprise clients — directly comparable in headcount, geography, and service mix to Silfra.
• Fractal Analytics: India-rooted AI services and products company offering both consulting and packaged AI products (e.g., Qure.ai, Eugenie.ai) — directly comparable in the dual services/product positioning Silfra aspires to.
• Haptik: Mumbai-based conversational AI platform that competes head-on with MiraQ/MiraQ Commerce for enterprise support automation, with WhatsApp and eCommerce workflows overlapping Silfra's flagship use cases.
• Yellow.ai: India-founded enterprise conversational AI vendor with multi-channel (web, WhatsApp, voice) deployments — competes directly with MiraQ in customer support and HR knowledge-assistant deals.
• Manthan (Algonomy): Bangalore-based AI/analytics company historically serving retail and consumer verticals with both services and productized AI — comparable to Silfra's retail and eCommerce use cases.
• Indus Valley Tech Partners (Indus Net): India-based digital transformation and AI services firm of similar scale, offering custom ML, data engineering, and product development to enterprise clients.
• Kore.ai: Enterprise conversational AI and agent platform that competes with MiraQ for enterprise knowledge-assistant and customer-support deployments, with broader GTM reach.

Broad incumbents

• Infosys (Topaz / AI services): Large Indian IT services incumbent with a GenAI/agentic-AI practice that competes with Silfra for enterprise AI/ML services mandates, though at vastly larger scale and broader portfolio.
• Genpact: Global digital transformation services firm with AI/ML offerings for BFSI, healthcare, and eCommerce — overlaps with all three of Silfra's stated primary segments at significantly greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/silfratechIN
• Facebookfacebook.com/SilfraTech
• LinkedInlinkedin.com/company/silfratech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silfra Technologies