Tempe

Municipal Government Servicestempe.gov

The City of Tempe is a municipal government serving residents and businesses of Tempe, Arizona with public services including permitting, water utilities, 311 citizen support, parks and recreation, arts and culture, and the Kid Zone youth enrichment program.

Company typePublic
Founded1894
HeadquartersTempe, United States
Headcount1,001–5,000
GTM typeB2C
OfferingServices

What Tempe does

The City of Tempe is a municipal government entity incorporated in 1894, serving residents and businesses within its Arizona jurisdiction. It delivers public services across multiple departments — Community Development, Police, Fire Medical Rescue, Public Works, Transportation and Sustainability, and Community Services — through a multi-channel access model that includes the Tempe 311 call center, a mobile application, online portals, in-person service at City Hall, and recreation and cultural facilities citywide. Its core service portfolio spans permitting and licensing, water utilities, solid waste and recycling, parks and recreation (50+ parks, three lakes, 220+ miles of bikeways), arts and culture programs (Tempe Center for the Arts, Tempe History Museum, Edna Vihel Arts Center), and youth services including the Kid Zone Enrichment Program operating at 15 Tempe schools.

The city's technology layer is built on established municipal software platforms: the Accela Citizen Access portal handles online permits and payments 24/7, OpenGov powers the OpenTempe financial transparency portal with line-item revenue and expense visibility, and ArcGIS Survey123 supports field reporting for encampments and traffic concerns. The Tempe 311 mobile app aggregates these touchpoints into a single citizen interface with mapping, request tracking, and service search. The city does not operate proprietary technology products; rather, it integrates third-party platforms into a unified citizen experience. As a government entity, Tempe operates on an annual budget funded primarily by sales tax revenue (subject to a Proposition 424 election scheduled for November 3, 2026), with additional recurring revenue from water utilities, plus licensing and permit fees. Fee-for-service programs such as Kid Zone add a smaller commercial revenue component priced by subscription and per-use tiers.

Tempe firmographics

Firmographics

Name: Tempe
Legal name: City of Tempe
Website: https://tempe.gov
Company type: Public
Founded year: 1894
Operating status: Operating
Headcount range: 1,001–5,000 employees
Short description: The City of Tempe is a municipal government serving residents and businesses of Tempe, Arizona with public services including permitting, water utilities, 311 citizen support, parks and recreation, arts and culture, and the Kid Zone youth enrichment program.
Ownership category
akta.pro rank

Tempe industry classification

Industry

Product category: Municipal Government Services
NAICS: Nature Parks and Other Similar Institutions (71219), Historical Sites (712120), Arts, Entertainment, and Recreation (71), Facilities Support Services (561210), Community Housing Services (62422)
SIC: Sanitary Services (4950), Services-Amusement & Recreation Services (7900), Services-Child Day Care Services (8351)
akta.pro primary industry: Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

Municipal government services
City administration services
Public utility services
Community recreation programs
Government permitting services

Where Tempe is headquartered

Location

Headquarters

HQ city: Tempe
HQ country: United States
HQ region: North America

Offices4 records

Markets served

Tempe business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

Sales Tax Revenue: Primary municipal revenue source through sales tax collections. A Proposition 424 sales tax election is scheduled for November 3, 2026.
Licensing and Permits: Revenue from building permits, business licenses, regulatory business licenses, and other municipal licenses
Utility Services: Water utilities and related services billed to residents through the city

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Kid Zone School Year K-8 Program - Before/After school care at Tempe schools
Subscription	Multi-year contract	Kid Zone Preschool Program
Unit Pricing	Pay-as-you-go	Kid Zone Summer Program
Unit Pricing	Pay-as-you-go	School Year Break Camps

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Tempe product offering

Product offering

Core offering

The City of Tempe is a municipal government that delivers public services to residents and businesses, including non-emergency 311 contact center support (via phone, mobile app, and online), online permitting and licensing through the Accela Citizen Access portal, water and solid waste utilities, public safety, parks and recreation, arts and cultural programming, child enrichment programs, and financial transparency through the OpenGov-powered OpenTempe portal. It operates cultural facilities such as the Tempe Center for the Arts, Tempe History Museum, and Edna Vihel Arts Center, alongside recreational assets including 50+ parks, Tempe Town Lake, and 220+ miles of bikeways.

Product overview

The City of Tempe provides a comprehensive suite of public services to residents through its official website (tempe.gov). The offering is a platform of interconnected city services rather than a unified software product. Core services include Tempe 311 (the city's contact center for non-emergency services accessible via phone, online, and mobile app), the Accela Citizen Access online permits portal, various cultural facilities (Tempe Center for the Arts, Tempe History Museum, Edna Vihel Arts Center), the Kid Zone Enrichment Program for before/after school care, recreational facilities including Tempe Town Lake, and municipal services such as bulk trash collection and the OpenTempe financial transparency portal. The city's digital services are built on the Accela platform for permit management and use OpenGov for financial transparency.

Differentiator

Problem solved

Functional benefit

Brands

Tempe 311: One Call to City Hall service that provides a quick, simple way for residents to connect with the city for non-emergency services.
Tempe Center for the Arts
Tempe Arts & Culture
Kid Zone Enrichment Program
Tempe 11

Products and services

Tempe 311 The city's non-emergency contact center service providing residents a quick, simple way to connect with the city for non-emergency services, available online, by phone, or by mobile app. Users can submit service requests, report issues, book city facilities, pay bills, and get answers to questions.
Tempe 311 Mobile App Mobile application providing one-stop-shop access to city services with mapping function, request tracking, easy-to-use search, and service completion capabilities.
Tempe Center for the Arts A performing and visual arts center that serves as home to the Arizona Theatre Company and hosts a wide variety of cultural events and performances.
Tempe History Museum Museum exploring Tempe's past, present, and future through exhibits and historical collections.
Edna Vihel Arts Center Arts center offering art classes for all ages in ceramics, visual art, dance, theater, and music.
Tempe Community Arts Program enabling residents to experience and engage in the arts through special events and community arts programming.
Tempe Public Art Public art program advancing Tempe as a vibrant and progressive destination through art installations across the city.
Kid Zone Enrichment Program Before and after school enrichment program for children in grades K-8 operating at 15 Tempe schools, providing safe, nurturing care with enrichment learning and age-appropriate activities. Also includes preschool programs and summer camps.
Tempe Town Lake Recreational lake offering boating opportunities including kayaking, stand-up paddleboarding, sailing, and canoeing, with required permits and rental options.
Online Permits Portal (Accela Citizen Access) Online portal providing citizens access to government services, including online payments and residential permit applications, available 24/7.
Bulk Trash and Green Organics Collection Residential solid waste service providing bulk trash and green organics collection every other month for items that do not fit in regular trash containers, with separate collection of green organic material for composting.
OpenTempe (Financial Transparency Portal) Web-based financial transparency and business intelligence tool providing around-the-clock access to the city's revenues and expenses, from historical trends to line item level details, implemented in partnership with OpenGov.

Companies that use Tempe

Customer profile

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Tempe technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Tempe partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record.

Nonprofit Community OrganizationsOthersCity of Tempe partners with nonprofit organizations to provide homelessness services, investing $5 million in homelessness strategies and funding more than $1 million in nonprofit grants. This partnership approach has reduced homelessness by more than 30%.
OpenGovTechnology or IntegrationOpenGov provides a web-based financial transparency and business intelligence tool that dynamically presents the city's revenues and expenses from historical trends to line item level details, giving residents around-the-clock access to financial data.
Tempe Chamber of CommerceChannel Partner/ Reseller/ DistributorReferenced as a resource for businesses under the Businesses section of the city website, providing connection to the business community.
Arizona Theatre CompanyStrategic or Co-development PartnerArizona Theatre Company is based at the Tempe Center for the Arts, which is a facility operated by the City of Tempe.
Arizona State UniversityStrategic or Co-development PartnerASU is referenced as a partner for events, with their home of the Sun Devils offering open-to-public activities plus athletic events. The Transportation Commission includes one member affiliated with ASU.
GranicusTechnology or IntegrationWebsite design partner credited for the City of Tempe website at tempe.gov
Downtown TempeStrategic or Co-development PartnerPartnership for events including Tempe Festival of the Arts and 2nd Sundays on Mill events in the downtown core.
Tempe TourismChannel Partner/ Reseller/ DistributorOfficial tourism partner providing must-visit Tempe attractions and events information.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Tempe competitors and assessment

Company assessment

Direct peers

City of Mesa: Adjacent Phoenix-metro city serving a similar population tier with analogous municipal services (311, parks, libraries, community centers, Kid Zone-style programs); directly competes for sales-tax base and residential growth.
City of Chandler: Adjacent Phoenix-metro city of comparable scale with similar tech-sector employer base and overlapping parks/recreation and permitting service offerings; competes for corporate headquarters relocations.
City of Gilbert: Adjacent Phoenix-metro municipality serving a similar population tier with comparable parks, recreation, and digital-service offerings; competes directly for residential and small-business growth.
City of Scottsdale: Adjacent Phoenix-metro city with comparable population, similar sales-tax-driven revenue model, and overlapping arts, parks, and recreation offerings; competes directly with Tempe for residents, tourism, and corporate relocations.

Regional players

City of Peoria: Phoenix-metro city of similar population tier with overlapping parks, recreation, and digital-service offerings; competes for residential and retail-tax growth in the northwest submarket.
City of Henderson: Comparable Sun-Belt city in Nevada with similar population, sales-tax-funded service model, and parks/recreation focus; serves as a regional peer outside the immediate Phoenix metro.
City of Surprise: Adjacent Phoenix-metro city with comparable mid-sized municipal service portfolio including parks, recreation, and digital permitting; serves as a near-peer for service-delivery and budget comparison.

Broad incumbents

City of Tucson: Second-largest Arizona city operating similar municipal services including parks, arts venues, permitting, and sales-tax-funded operations; serves as a comparable for budget and service-delivery benchmarking.
City of Glendale: Larger Arizona municipality within the Phoenix metro offering the same municipal service stack (parks, recreation, permitting, public safety); competes for sports/entertainment-driven tourism and tax base.
City of Phoenix: Largest city in Arizona and Tempe's immediate Phoenix-metro neighbor; operates the same municipal services portfolio (311, permitting, parks, arts, utilities) at a much larger scale, making it the closest comparable for service-delivery and budget benchmarking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Tempe financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Tempe leadership team

Management profile

Number of profiles

Profiles9 records

Tempe funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Tempe M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tempe

What does Tempe do?

Is Tempe a public or private company?

Tempe is a public company. It is classified as state government owned and is currently operating.

When was Tempe founded?

Tempe was founded in 1894. It employs 1,001 to 5,000 people.

Where is Tempe based?

Tempe is headquartered in Tempe, United States, in the North America region.

How does Tempe make money?

Three revenue lines are on record. Sales Tax Revenue is the primary driver. The others are licensing and Permits and utility Services.

Who are Tempe's main competitors?

Direct peers on record are City of Mesa, City of Chandler, City of Gilbert and City of Scottsdale. Regional players are City of Peoria, City of Henderson and City of Surprise. Broad incumbents are City of Tucson, City of Glendale and City of Phoenix.

Does Tempe have an API?

No public API is recorded for Tempe.

What industry is Tempe in?

Tempe's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 71219 and its SIC code is 4950.