What DKB Solutions does

DKB Solutions is a privately held IT solutions integrator founded in 1994 and headquartered in Abidjan, Côte d'Ivoire. The company delivers enterprise content management (ECM), electronic document management (EDM), digital signature, cybersecurity, robotic process automation (RPA), offsite backup, data loss prevention, and biometric driving licence solutions to government agencies, banks, telecom operators, and large enterprises across West Africa.

The firm's technology stack combines proprietary and partner platforms. Its proprietary DKBSign platform provides digital signature and PKI services across Token, API, and web delivery channels under an ARTCI-granted Prestataire de Services de Certification Electronique (PSCE) accreditation held since 2015. ECM implementations draw on OpenText, Hyland OnBase, and Hummingbird platforms; RPA is delivered on Blueprism; video surveillance integrates Dahua and Vivotek; biometric driving licence systems are sourced from Cetis; and desktop virtualization uses VCloudPoint. The company also operates Remote Cyber Protection, a deep-learning-assisted endpoint and network security solution, and integrates ABBYY OCR and IRIS AI-powered document classification into its digitization services.

DKB Solutions monetizes primarily through professional services engagements (consulting, deployment, maintenance), software licensing, hardware resale, and recurring revenue from PKI-based electronic certificates and managed backup. Go-to-market is direct enterprise and government field sales supported by seven regional offices across Côte d'Ivoire, Ghana, Nigeria, Senegal, Mali, Kenya, and the United States, with wholly-owned subsidiaries in four of those markets. Disclosed project contract values range from approximately 78 million F CFA to 884 million F CFA (~$130K to ~$1.5M USD), with named clients including Orange Bank, the Ivorian Public Treasury (TRESOR), Société Ivoirienne de Raffinage (SIR), Petroci, Port Autonome d'Abidjan, DGI, CNPS, First Bank Nigeria, MTN, and Allianz.

Name

DKB Solutions

Legal name

DKB Solutions

Website

https://dkbsolutions.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

DKB Solutions is an Ivorian IT solutions integrator founded in 1994 delivering digital signature, ECM, cybersecurity, RPA, and biometric identity systems to government agencies, banks, and large enterprises across West Africa, holding ARTCI-accredited PKI certification authority status and operating in seven countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Abidjan

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Implementation, consulting, deployment and maintenance services for IT solutions including ECM, cybersecurity, and RPA implementations
2. Software Licensing: Sale and licensing of software solutions including EDM software, cybersecurity tools, and RPA platforms
3. Document Digitization Services: Dematerialization services converting paper documents to electronic format through scanning and document processing
4. Managed Backup Services: Offsite backup services with automated data protection on company-owned secure servers
5. Electronic Certificates: PKI-based electronic certification services including person certificates, server stamp certificates, and SSL certificates issued under ARTCI approval
6. Hardware Sales: Sale of IT hardware including computer equipment, network equipment (AIRLIVE, NETASQ), and security devices

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

DKB Solutions is an IT solutions integrator that implements and resells enterprise content management (ECM), electronic signature (DKBSign), robotic process automation (Blueprism), cybersecurity, offsite backup, data loss prevention, biometric identity systems, and desktop virtualization solutions for enterprises and government administrations across West Africa. The company operates an ARTCI-accredited PKI Certification Authority issuing electronic certificates, and delivers projects through professional services engagements covering consulting, deployment, and maintenance.

Product overview

DKB Solutions is an IT solutions integrator offering a portfolio of interconnected solutions and services. The core offerings include DKBSign (digital signature platform with Token, API, and web platform components, PSCE-certified by ARTCI), ECM (electronic content management for document sharing, workflow, and archival), Dematerialization of Documents, Cybersecurity, Offsite Backup, Data Loss Prevention, and RPA powered by Blueprism. Additional solutions include Remote Cyber Protection (AI-driven endpoint and network security), VCloudPoint (zero-client desktop virtualization), and Biometric Driving Licence System. The company operates primarily across West Africa with subsidiaries in Côte d'Ivoire, Ghana, USA, Nigeria, Senegal, Mali, and Kenya, and holds a Certification Authority accreditation from ARTCI since 2015.

Differentiator

Problem solved

Functional benefit

Brands

• DKBSign: Digital signature platform offering Token, API, and web-based electronic signature solutions for trust in the digital economy.

Products and services

• DKBSign Digital Signature Platform Digital signature platform enabling electronic signing of documents with cryptographic certificates. Includes Token, API, and web platform components, approved as a PSCE (Prestataire de Services de Certification Electronique) by ARTCI Côte d'Ivoire. Provides legal validity and non-repudiation for electronic transactions.
• ECM (Electronic Content Management) Enterprise content management platform enabling sharing, exchange, circulation, collaborative work, security control, and structured management of data and documents in real time via a single interface. Implemented using OnBase, OpenText, and Hummingbird platforms.
• Dematerialization of Documents (GED/EDM) Document digitization service converting paper documents into electronic format through scanning and document management processes, enabling fully electronic data and document management. Includes document recovery and OCR-based processing.
• Cybersecurity Solutions Software and hardware solutions for controlling risks related to privileged accounts, network access, servers, and applications. Includes traceability, centralized authentication, session recording, and access control. Combines ILEX IAM and Lumension endpoint protection technologies.
• Offsite Backup Automated offsite data backup service storing data on secure remote servers owned by DKB Solutions, protecting against theft, fire, and natural disasters, with data recovery available in a few clicks.
• Data Loss Prevention (DLP) DLP solutions identifying, controlling, and protecting information through in-depth content analysis, protecting sensitive data from accidental or intentional leakage, with device control and AES 256-bit encryption. Built on Endpoint Protector technology.
• RPA (Robotic Process Automation) powered by Blueprism Robotic process automation service using Blueprism platform enabling virtual agents to automate step-by-step business processes in existing systems, with AI-powered cognitive automation for exception handling.
• Remote Cyber Protection Cybersecurity solution offering anti-phishing, anti-ransomware, endpoint detection and response (EDR), and automated network management, using deep learning and AI for dynamic threat identification and prioritization.
• VCloudPoint Zero Client Desktop Virtualization Zero client desktop virtualization solution combining vCloudPoint zero client hardware with vMatrix Server Manager software, providing secure, low-power desktop computing with centralized management.
• Biometric Driving Licence System Electronic biometric driving licence system for secure identity management, featuring polycarbonate/PET/PVC cards with 40+ security features, contact/contactless interfaces, and mobile verification by traffic police. Built on Cetis technology.
• Document Digitization and Recovery Services Dematerialization services converting paper documents to electronic format through scanning and document processing, including legacy document recovery for archives such as the CNPS Plasmon UDO G80 jukebox with 10+ million pages digitized.
• Electronic Certificates (PKI) PKI-based electronic certification services including person certificates, server stamp certificates, and SSL certificates issued under ARTCI PSCE approval. Includes certificate practice statements and CRLs for persons and machines.
• Video Surveillance and Access Control Video surveillance and access control solutions based on Dahua, Vivotek, and Spica technologies, including IP cameras, PoE switches, video management software, and time/attendance systems with biometric verification.

Quantifiable outcome

• 10 million contracts target for Orange Bank electronic signature project across West Africa
• +3 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability3 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BlueprismcoreTechnology or IntegrationBlue Prism is the RPA technology partner providing intelligent automation platform for business process automation. DKB Solutions implements and deploys Blue Prism RPA solutions for enterprise clients.
• Dahua TechnologycoreTechnology or IntegrationDahua is the video surveillance partner providing IP cameras and security equipment. DKB Solutions integrates Dahua products in security solutions for clients.
• OpenTextcoreTechnology or IntegrationOpenText provides ECM/GED software solutions including Content Suite for document management, workflow, and archiving. Used for enterprise document management implementations.
• Hyland Software (Onbase)coreTechnology or IntegrationHyland provides OnBase ECM platform used for government EDM implementations including TRESOR and Port Autonome d'Abidjan projects.
• CetiscoreTechnology or IntegrationCetis provides biometric driving licence systems with polycarbonate cards and 40+ security features. DKB Solutions distributes and implements Cetis solutions for government identity management.
• VCloudPointcoreTechnology or IntegrationVCloudPoint provides zero client hardware and vMatrix Server Manager software for desktop virtualization. DKB Solutions resells and implements VCloudPoint solutions.
• FDFPminorOthersFonds de Développement de la Formation Professionnelle provides professional training support in Côte d'Ivoire.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Liquid Intelligent Technologies: Pan-African provider of integrated IT, connectivity, and cloud services to enterprises and governments across the continent. Comparable to DKB in serving enterprise and public-sector customers with multi-product IT solutions across multiple African geographies.
• Internet Solutions (BCX): Pan-African enterprise IT services and managed connectivity provider serving governments and large enterprises with integrated solutions. Closely mirrors DKB's enterprise/government sales motion and multi-country African operating model.
• MainOne (Equinix): West African enterprise IT, data center, and connectivity provider serving governments, banks, and large enterprises. Operates in the same West African markets as DKB and addresses similar enterprise digital transformation needs.
• Dimension Data (NTT DATA): Global IT services integrator with deep African heritage and enterprise/government focus. Competes with DKB for enterprise IT transformation deals across West and East Africa, with broader service portfolio and larger delivery capacity.
• Atos Africa: Global IT services firm with established African operations serving governments, banks, and large enterprises. Directly comparable to DKB in enterprise systems integration and digital transformation services across the continent.
• Adapt IT: South African IT services and software firm serving enterprise and public sector across Africa. Comparable to DKB in vertical-specific digital solutions, government and enterprise customer base, and pan-African operating footprint.
• Altron: Pan-African technology group providing integrated IT services, software, and infrastructure to enterprises and governments. Comparable to DKB in multi-product IT services, public-sector focus, and pan-African footprint.

Broad incumbents

• OpenText: Global enterprise content management vendor whose products DKB resells and implements (OpenText Content Suite). Directly comparable on ECM/EDM solution capabilities, though OpenText is a software incumbent and DKB is its regional integrator.
• Hyland Software: Global ECM software vendor (OnBase platform) whose products DKB resells and implements. Comparable in ECM/EDM functionality, particularly for government implementations, though Hyland owns the core IP and DKB delivers it as a regional integrator.

Emerging players

• DocuSign: Global leader in electronic signature whose product category directly overlaps with DKB's DKBSign platform. Comparable on digital signature functionality, though DocuSign is a global SaaS incumbent while DKB serves a regulated regional PSCE niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DKBSCertAfrique
• Xx.com/dkbscertafrique
• LinkedInlinkedin.com/company/dkbs-certafrique

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DKB Solutions