Cherished Companions Home Care, LLC

What Cherished Companions Home Care, LLC does

Cherished Companions Home Care, LLC is a privately held, founder-owned non-medical home care agency headquartered in Chagrin Falls, Ohio. Founded by Doug Wilber, the company provides in-home personal care, companionship, homemaking, and specialized support services to seniors aging at home, adults with disabilities, individuals recovering from surgery, and patients with Alzheimer's, dementia, or neuromuscular disorders such as Parkinson's, MS, ALS, and post-stroke conditions. The service portfolio spans part-time hourly care, live-in arrangements, 24-hour care, and overnight support, delivered by approximately 220 W-2 caregivers (not independent contractors) across Lake, Geauga, Cuyahoga, Summit, Portage, and Ashtabula counties in Northeast Ohio.

The underlying operating stack is third-party rather than proprietary: ClearCare Online handles caregiver scheduling and care management, while Relias Academy delivers employee training. The company's differentiator is a proprietary multi-stage caregiver screening and interviewing system that includes fingerprint background checks and reference verification. A Family Room Portal enables remote family communication via email, text, and phone, addressing the common dynamic where adult children live outside the service area. The organization also operates the Cherished Companions Research Institute in partnership with Hearthstone Alzheimer Care for home-based dementia research.

Revenue is generated on a usage-based, hourly billing model from private-pay families, with supplementary reimbursement streams from long-term care insurance, the U.S. Department of Veterans Affairs (Homemaker/Home Health Aide, Aid and Attendance, Community Care Network), and Medicaid programs for qualifying individuals. Go-to-market is sales-led and community-driven: a free in-home assessment call initiates the funnel, supplemented by content marketing, organic search, social media presence, and referral partnerships with local departments on aging, senior centers, and Chambers of Commerce. Pricing is not publicly disclosed and varies by care level and hours required.

Name

Cherished Companions Home Care, LLC

Legal name

Cherished Companions Home Care, LLC

Website

https://cherishedagency.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Cherished Companions Home Care is a privately held, founder-owned non-medical home care agency in Northeast Ohio providing in-home personal care, companionship, and specialized dementia and post-acute services to seniors and adults with disabilities through approximately 220 W-2 caregivers across six counties.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Companionship & Social Engagement Visits (HSABAAAA)

akta.pro secondary industries

Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Overnight & Short-Shift Companion Sitter Services (HSABAAAJ), Dementia Companion & Engagement Care (HSABAEAA), Companion Care & Social Support (non-clinical) (HLADAGAB), In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI)

Keywords

• Non-medical home care
• Senior companion care
• Dementia care services
• Live-in caregiver services
• Veterans home care

Headquarters

HQ city

Chagrin Falls

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hourly In-Home Care Services: Non-medical home care services billed by the hour. Care options include part-time, live-in, overnight, and 24-hour care. Costs vary based on level of care needed and hours required per week. Primary revenue stream from private pay families.
2. Long-Term Care Insurance: Services may be covered by long-term care insurance policies. The company assists families with navigating insurance claims and paperwork.
3. VA-Funded Veteran Care: Home care services authorized by the Veterans Administration. The VA may cover or reduce the cost of home care for eligible veterans through programs including Homemaker and Home Health Aide Care, Aid and Attendance, and Community Care Network benefits. Payments flow from VA to the company on behalf of veteran clients.
4. Medicaid Programs: Additional financial options include Medicaid programs for qualifying individuals.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Cherished Companions Home Care provides non-medical in-home care services to seniors and adults across Northeast Ohio, including companionship, personal assistance, homemaking, live-in and 24-hour care, overnight care, dementia and Alzheimer's care, post-surgery and hospital discharge recovery, and VA-authorized veterans care. Services are delivered by a screened caregiver workforce of 220+ and are billed by the hour through private pay, long-term care insurance, VA benefits, and Medicaid.

Product overview

Cherished Companions Home Care, LLC is a home care services agency providing a comprehensive portfolio of non-medical in-home care services for seniors, adults with disabilities, individuals recovering from surgery, and those with chronic or neuromuscular disorders. The core offerings include Live-In Home Care, 24-Hour Care, and hourly/scheduled caregiver services, supported by specialized care programs for Dementia & Alzheimer's, Veterans, Post Surgery recovery, and Chronic/Neuromuscular Disorders. The service portfolio spans Companion Care, Homemaking Services, Personal Assistance, and Injury & Fall Prevention. The company operates primarily in Northeast Ohio serving Lake, Geauga, Cuyahoga, Summit, and Portage counties. The organization also maintains a Research Institute focused on dementia care tools and home care best practices. Cherished Companions differentiates through an employee-based caregiver model (not contractors), rigorous screening processes, and a family engagement portal for remote loved ones.

Differentiator

Problem solved

Functional benefit

Products and services

• Live-In Home Care Continuous live-in caregiver support for seniors and adults who need a consistent caregiver presence in the home, billed as a dedicated live-in rate.
• 24-Hour Home Care Non-medical care delivered across the full 24-hour day using rotating caregivers, designed for clients needing constant supervision rather than a single live-in caregiver.
• Companion Care Non-medical companion care providing socialization, light support, and supervision for seniors and adults who need company and basic assistance but not hands-on personal care.
• Overnight Care Nighttime caregiver presence to assist with toileting, wandering, and overnight safety for seniors and dementia clients.
• Hourly Caregiver Services Flexible hourly caregiver support for clients in the Cleveland area with a documented minimum-hour booking, suited for part-day and intermittent non-medical needs.
• Assisted Living at Home Non-medical assisted living-level support delivered in the home as an alternative to moving into a residential assisted living facility.
• Post-Surgery Care Non-medical in-home support during post-surgical recovery, including help with mobility, medication reminders, and daily activities.
• Hospital Discharge Care Short-term non-medical support to help clients transition safely from hospital to home, reducing readmission risk through household help and supervision.
• Chronic and Neuromuscular Disorders Care Non-medical in-home care tailored to clients living with chronic conditions and neuromuscular disorders who need ongoing daily living support.
• Disabled Adults Care Non-medical in-home support for adults with disabilities, focused on daily living assistance and independence in the home.
• Dementia & Alzheimer's Care Specialized non-medical care for clients with dementia and Alzheimer's disease, including supervision, cognitive engagement, and safety support.
• Veterans Care Non-medical in-home care delivered as a VA-authorized provider to U.S. veterans, enabling VA community care funding to be used for the service.
• Homemaking Services Household support services including meal preparation, light housekeeping, laundry, and errands to keep the client's home running safely.
• Personal Assistance Hands-on personal assistance with activities of daily living such as bathing, dressing, grooming, toileting, and mobility support.
• Companionship Services Social engagement and companionship services to reduce isolation and provide meaningful interaction for seniors and adults at home.
• Injury & Fall Prevention Home safety and fall prevention support, including supervision, mobility assistance, and environmental monitoring to reduce injury risk.

Quantifiable outcome

• 3,000+ clients served lifetime
• +3 more outcomes

Named customers6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Hearthstone Alzheimer CarecoreStrategic or Co-development PartnerStrategic research partnership for dementia care. Hearthstone values the working relationship with Cherished Companions for validating research projects on dementia tools and solutions. The partnership supports the Cherished Companions Research Institute's mission to develop best practices for home-based dementia care.
• U.S. Department of Veterans Affairs (VA)coreChannel Partner/ Reseller/ DistributorVA-authorized provider of home care services to veterans. The VA may cover or reduce the cost of home care for eligible veterans through programs including Homemaker and Home Health Aide Care, Aid and Attendance, and Community Care Network. Veterans assigned care coordinators who connect them with authorized providers like Cherished Companions.
• Lake County Department on AgingminorStrategic or Co-development PartnerActive community partnership including participation in the March for Meals program and health fairs at local senior centers. Supports senior nutrition and wellness initiatives in the Lake County community.
• Mentor Senior CenterminorStrategic or Co-development PartnerRegular participation in health fairs and senior wellness events. Supports community engagement and awareness of in-home care options for seniors.
• Perry Senior CenterminorStrategic or Co-development PartnerParticipation in health fairs supporting senior wellness and education about home care options.
• Geauga Department of Aging Home Care ProgramminorStrategic or Co-development PartnerRegular participation in home care programs and community events including Adult Education Day at Kent State Geauga Campus and Geauga County Fair Senior Day.
• Community Partnership on AgingminorStrategic or Co-development PartnerCommunity partnership supporting aging services in Cuyahoga County. Collaborates on resources and programs for seniors.
• Aging Services Network EastminorStrategic or Co-development PartnerPartnership with aging services network providing coordinated care resources for seniors in the community.
• Chagrin Falls Chamber of CommerceminorStrategic or Co-development PartnerProud member of the Chamber of Commerce supporting local business community and economic development in Chagrin Falls.
• Chagrin Falls Senior CenterminorStrategic or Co-development PartnerCommitted supporter of the Senior Center and its activities. Founder Doug Wilber is a Chagrin Falls resident, strengthening community ties.
• Beachwood Community CenterminorStrategic or Co-development PartnerOngoing participation in Annual Health Fair at the Beachwood Community Center supporting senior wellness awareness.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Senior Helpers: Franchised in-home senior care provider with dedicated dementia/Alzheimer's program and VA community care participation — directly overlapping Cherished Companions' specialty care and veteran channels.
• BrightStar Care: Franchised non-medical home care and medical staffing agency serving seniors and adults across the U.S. Directly comparable to Cherished Companions on service scope (companion, personal, dementia care) and W-2 caregiver model.
• Amada Senior Care: Franchised provider of non-medical in-home care and senior living placement with VA-aware service offerings. Comparable companion care, personal care, and LTC-insurance assistance.
• Synergy HomeCare: Franchised non-medical home care franchise with full companion, personal, and live-in offerings. Comparable private-pay go-to-market and regional franchise model.
• Home Instead: Largest global franchisor of non-medical in-home care for seniors, offering companionship, personal care, dementia support, and respite. Direct competitor with overlapping service lines, payer mix (private pay, LTC insurance), and caregiver-employment model.
• Interim HealthCare: National franchised provider of home health, hospice, and personal care headquartered in Ohio. Closest U.S. peer for geographic overlap and combined skilled/non-skilled home care delivery.
• Visiting Angels: National franchised non-medical home care agency offering companion, personal, and live-in care. Comparable service portfolio, hourly pricing, and private-pay/LTC-insurance payer mix.
• Right at Home: Franchised in-home senior care operator with companion, personal, and specialized dementia care. Direct competitor on service model and caregiver-employment structure.
• Comfort Keepers: Franchised provider of in-home companion and personal care services for seniors. Competes head-to-head with Cherished Companions in companion care, respite, and 24-hour/live-in arrangements.

Broad incumbents

• Addus HomeCare: Public home- and community-based services provider with personal care, hospice, and home health across multiple states. A larger incumbent whose personal care segment overlaps directly with Cherished Companions' core offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/Cherished+Companions+Home+Care,+LLC/187811911233859
• LinkedInlinkedin.com/company/cherished-companions-home-care-llc
• Instagraminstagram.com/cherished_companions
• Xx.com/cherishedcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cherished Companions Home Care, LLC