Pineapple

What Pineapple does

Pineapple is a Boston-based proptech company that sells a kiosk-based building access platform to multifamily property owners and managers. The company's core product is a wall-mounted kiosk that uses QR code integration to enable 24/7 building access across four renter lifecycle moments: move-out (residents returning keys at any hour), unit turn (vendor and contractor scheduling), self-tour (prospects signing leases for vacant units in evenings, weekends, and holidays), and move-in (key delivery from the kiosk). Pineapple positions its architecture as a deliberate counterpoint to expensive smart-lock retrofits (cited at roughly $500 per door) and AI-chatbot leasing tools, instead leveraging existing physical keys to extend effective leasing hours without requiring property-wide hardware upgrades.

The technology stack centers on the proprietary kiosk hardware with QR-code-driven workflows, supported by a software layer for scheduling, lease signing, and access management. Pineapple maintains a dedicated integrations page targeting property management software systems, suggesting an intent to embed within incumbent PMS workflows, though no specific PMS partners are disclosed. The company does not disclose AI, ML, or API capabilities in the available data, and there is no mobile app.

Pineapple operates a hardware-plus-software subscription revenue model, distributing exclusively through direct B2B sales to multifamily property owners and managers. The go-to-market motion is sales-led, anchored by Calendly-based demo booking under a named contact (Steve), indicating a consultative enterprise sales process with quote-based, undisclosed pricing. The company is privately held, headquartered in Boston, with a small (1-10) team, and uses the doing-business-as name 'RenterTech.' One named customer reference — Windsor Place (Foshee Residential) — has been publicly quoted endorsing the platform.

Name

Pineapple

Website

https://tourwithpineapple.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Pineapple is a Boston-based proptech company that sells wall-mounted kiosk hardware and software to multifamily property owners and managers, enabling 24/7 key returns, vendor scheduling, self-guided tours, and move-in key delivery using existing physical keys.

Ownership category

akta.pro rank

Product category

Multifamily Property Technology (PropTech)

akta.pro primary industry

Self-Checkout Kiosks & Interactive Retail Kiosks (HDACAKAH)

Keywords

• Multifamily property access
• Smart building kiosk
• Self-guided apartment tours
• Automated key management
• Proptech solutions

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure

Revenue model

1. Kiosk Hardware and Software Subscription: Pineapple generates revenue through the sale/installation of their kiosk hardware combined with software services for property access management. Properties pay for the kiosk system that enables 24/7 building access for renters, suppliers, residents, and third parties.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Pineapple sells a wall-mounted smart kiosk system with QR code integration that automates building access for multifamily residential properties. The kiosk enables 24/7 self-service for renters, vendors, residents, and third parties, covering four key lifecycle moments: move-out key returns, unit turn vendor scheduling, self-guided apartment tours with lease signing, and move-in key delivery. The system works with existing physical keys rather than requiring expensive smart lock retrofits.

Product overview

Pineapple offers a single unified kiosk-based building access platform designed for the multifamily apartment industry. The core product is a wall-mounted kiosk that handles four key moments: move-out (keys returned), unit turn (vendors scheduled), self-tour (leases signed), and move-in (keys delivered). Founded in 2023, the company positions itself as "RenterTech" focused on putting renters first by enabling access outside traditional office hours.

Differentiator

Problem solved

Functional benefit

Products and services

• Pineapple Kiosk A wall-mounted kiosk system with QR code integration that enables building access for renters, vendors, residents, and third parties during all hours including evenings, weekends, and holidays. The kiosk facilitates key returns, vendor scheduling for unit turns, self-guided apartment tours with lease signing, and key delivery for move-ins. Designed for multifamily property owners and managers.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• RemoteLock: RemoteLock offers cloud-managed smart access control for residential, multifamily, and commercial properties. It competes with Pineapple in extending building/unit access beyond business hours, but via cloud-managed smart locks rather than a kiosk hardware layer.
• SmartRent: SmartRent provides smart building automation — including smart locks, access control, and resident experience tools — purpose-built for the multifamily rental industry. It is the closest scaled peer to Pineapple's multifamily building-access kiosk proposition.
• ButterflyMX: ButterflyMX builds smartphone-based video intercoms, access control, and self-tour solutions for multifamily and commercial properties. Its self-guided tour and after-hours access use cases overlap directly with Pineapple's kiosk-mediated move-in, tour, and key-return moments.
• Latch: Latch delivers keyless smart-lock and access-management software targeted at apartment buildings and multifamily operators. It directly competes with Pineapple for the same renter-lifecycle building-access moments, albeit via hardware-on-the-door rather than a kiosk-with-existing-keys model.
• Kisi: Kisi provides cloud-based physical access control with a focus on mobile credentials for offices, gyms, and multifamily buildings. It overlaps Pineapple's premise of granting flexible, programmatic access to suppliers, prospects, and residents in real estate.

Broad incumbents

• Brivo: Brivo is an established cloud access-control platform with broad deployments across commercial real estate, multifamily, and enterprise facilities. It competes in the same underlying category of remote, scheduled, credentialed access but as a broad platform rather than a multifamily-specialized kiosk.
• Yardi: Yardi is the dominant incumbent multifamily property management software suite, including RentCafe for resident engagement and self-service tools. It is the system-of-record and integration counterparty that Pineapple's kiosk workflows plug into — a critical channel and a competitive threat if Yardi bundles native access features.

Emerging players

• BuildingLink: BuildingLink provides resident, package, and building-management software for condominium and multifamily buildings. It overlaps Pineapple's resident self-service and vendor access use cases at a building-services layer, though without dedicated hardware.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/tourwithpineapple

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pineapple