What Présence Verte does

Présence Verte is a French non-profit teleassistance (remote personal alarm) provider, operating as L'Association Nationale Présence Verte under MSA (Mutualité Sociale Agricole) as founding partner. Founded in 1989, the company delivers 24/7 emergency-response monitoring to approximately 150,000 subscribers across mainland France through a federated network of 25 local associations, 60 regional sites, and more than 350 field advisors, making it the N1 teleassistance operator in France by number of individual contracts.

The product portfolio spans three consumer teleassistance lines (Activ'zen for at-home use with bracelet/medallion transmitters, Activ'mobil for outdoor use with GPS geolocation, and Activ'dialog with the Vibby Home connected device featuring touchscreen, fall detection, and environmental sensors) plus two professional lines: Oasys for collective care facilities (EHPAD, senior residences, autonomous living) and PV Sécurité for isolated-worker (DATI) protection under French labor law. All alerts route to two listening platforms in Lorraine staffed by 60–70 operators processing roughly 2 million alarms per year, with equipment supporting RTC, GSM 2G/3G/4G, and IP connectivity and battery backup exceeding 48 hours. Quality is reinforced by AFNOR NF Service en Téléassistance certification across all associations since October 2023.

Commercially, Présence Verde operates a subscription-based recurring revenue model with annually renewable, no-commitment contracts billed annually and eligible for the French 50% Services à la Personne tax credit. Go-to-market combines direct field sales through local advisors (in-home consultation, installation, and lifecycle support) with institutional partnerships — most notably Cipav (450,000 active liberal professionals), MSA (founding partner), PROXIMED, Silver Valley, and local CCAS/municipal channels — making the company a hybrid B2C/B2B social-services platform rather than a pure retail consumer brand.

Name

Présence Verte

Legal name

L'Association Nationale Présence Verte

Website

https://presenceverte.fr

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Présence Verte is a French non-profit teleassistance operator providing 24/7 remote personal alarm and emergency response services to approximately 150,000 elderly and vulnerable subscribers across mainland France via 25 local associations, 60 sites, and a central listening center in Lorraine.

Ownership category

akta.pro rank

Product category

Telecare and Personal Emergency Response Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (62419)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE)

akta.pro secondary industries

Caregiver Monitoring, Check-In & Family Notification Platforms (HSAHAHAE), Two-Way Voice Emergency Communication Devices & Services (HSAHAHAF), In-Home Landline PERS & Base-Unit Medical Alert Services (HSAHAHAB), Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG)

Keywords

• Remote assistance services
• Elderly telecare
• Personal emergency response
• Lone worker protection
• Senior safety monitoring

Headquarters

HQ city

Évreux

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Teleassistance Subscription Services: Monthly subscription-based service providing 24/7 monitoring, fall detection, and emergency response. Contracts are annually renewable without commitment and can be cancelled at any time. Includes equipment installation and maintenance.
2. Professional Solutions (DATI): Device alarm systems for isolated workers, sold to employers, business owners, and agricultural operators. Compliant with labor code Article R4543-19 for isolated worker protection.
3. Oasys - Collective Care Facilities: Alert and teleassistance systems for care homes (EHPAD), senior residences, and autonomous living facilities. Available for purchase or rental with flexible formulas and monitored pricing.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Présence Verte provides remote personal emergency response (teleassistance) services connecting vulnerable individuals and isolated workers to a 24/7 listening center via wearable and connected devices. The company sells three consumer telecare products (Activ'zen for home, Activ'mobil for outdoor use, Activ'dialog for connected home) plus two professional solutions (Oasys for care facilities and PV Sécurité for isolated workers). Services are delivered as monthly subscriptions that include equipment installation, monitoring, and emergency dispatch coordination.

Product overview

Présence Verte is a telecare (teleassistance) service provider offering a portfolio of connected safety solutions for elderly persons and isolated workers. The product line consists of three consumer-focused telecare offerings (Activ'zen for home, Activ'mobil for mobile, Activ'dialog for connected home), one professional solution for collective care establishments (Oasys), and one for lone worker protection (PV Sécurité). All services connect to the company's 24/7 monitoring centers in Lorraine, supported by a network of 350 local advisors across 60 sites in France. The portfolio is unified by a shared listening center infrastructure and the company's quality label.

Differentiator

Problem solved

Functional benefit

Brands

• Activ'zen: Home teleassistance solution with bracelet or medallion for elderly people
• Activ'mobil
• Activ'dialog
• Oasys
• PV Sécurité

Products and services

• Activ'zen
• Activ'mobil
• Activ'dialog
• Oasys
• PV Sécurité (DATI)

Quantifiable outcome

• 99.4% customer satisfaction rate measured annually since 2009
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor, strategic, major and core.

• ElliiminorGTM or Marketing Partner · 2 October 2023Ellii is a 2021-founded startup providing online activity workshops for seniors (physical activities, cooking, computing, art). Partnership promotes active aging and complements teleassistance with wellness activities. Ellii logo appears on Presence Verte homepage.
• AVMA (Vacation Villages)minor21 June 2023AVMA vacation villages partnered for subscriber contest prizes. 6 winners received gift vouchers for AVMA vacation villages. Teams visited winners for prize delivery, creating community engagement content.
• Les Opticiens MobilesminorGTM or Marketing Partner · 13 October 2022Partnership for 'Plein la Vue' initiative on World Sight Day. Les Opticiens Mobiles provides mobile optician services. Joint awareness campaign on eye care for seniors, aligned with Presence Verte's wellness focus.
• Silver ValleystrategicStrategic or Co-development Partner · 10 January 2022Silver Valley ecosystem federates 300+ actors of Silver Economy. Winners of Presence Verte's 'Innovation Solidaire et Territoires' award receive 1 year membership to Silver Valley plus 2 sessions of 1h30 personalized support. Promotes innovation for aging population.
• CipavmajorGTM or Marketing Partner · 2 December 2020Partnership since 3 years (announced December 2020). Cipav (Caisse Interprofessionnelle des Professions Liberales) covers 400+ professions and 1.4 million member accounts including 450,000 active members. Offers teleassistance as expanded member service with preferential rates and potential full subsidy based on resources.
• PROXIMEDstrategicStrategic or Co-development Partner · 23 July 2020National group of home medical-technical providers. PROXIMED provides home medical equipment (hospital beds, wheelchairs, walkers, grab bars, shower seats) to prevent fall risks and maintain autonomy. Partnership enables coordinated care for seniors combining equipment and teleassistance services.
• MSA SolidaireminorGTM or Marketing Partner · 21 April 2020During COVID-19 crisis, MSA launched 'MSA Solidaire' initiative for rural solidarity. Presence Verde partnered by making proactive outbound calls to elderly isolated subscribers who are also MSA members. Over 35,000 isolated elderly people were contacted by local advisors.
• MSA (Mutuelle Sociale Agricole)coreStrategic or Co-development Partner · 1 January 1989Founding partnership since over 35 years ago. MSA (Mutualite Sociale Agricole) is the social protection organization for agricultural professionals that co-founded Presence Verte. Ongoing collaboration including 'MSA Solidaire' initiative during COVID-19 crisis where Presence Verte made proactive calls to elderly MSA members.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vivago: Vivago is a Finnish-based wellbeing/PERS provider combining wearable activity monitoring with automatic alarm and wellness analytics — comparable to Présence Verte on watch/pendant-form-factor devices and listening-center-based alerting for elderly users.
• SeniorAdom: SeniorAdom is a French teleassistance provider targeting seniors living at home with a subscription model and listening-center infrastructure, competing directly with Présence Verte on the same individual-senior segment and product positioning.
• Filien ADMR (ADMR): ADMR is France's largest personal services network and operates Filien, a teleassistance service directly comparable to Activ'zen in target customer (elderly at home), subscription model, and 24/7 listening-center delivery — the closest head-to-head competitor in mainland France.

Regional players

• Careline365: Careline365 is a UK personal-alarm service providing pendant-based telecare with a 24/7 monitoring center — closely comparable to Présence Verte's Activ'zen in product and subscription mechanics, but serving UK customers.
• Taking Care (PPP Taking Care): Taking Care is a UK-based personal alarm and telecare subscription provider — comparable to Présence Verte on consumer PERS subscription model and 24/7 response center, but operates in the UK rather than competing in France.

Emerging players

• Telegrafik: Telegrafik is a French aging-tech startup offering connected-home behavior-analysis and fall-prevention sensors — overlaps with Présence Verte on AI-assisted monitoring for elderly at home, but focused on ambient sensor analytics rather than pendant-based alarm triggering.

Broad incumbents

• Allianz Partners (Mondial Assistance): Allianz Partners operates Mondial Assistance with home and personal assistance services including elderly teleassistance — overlaps with Présence Verte on subscription-based personal emergency response, but at much broader international scale and through an insurance-assistance channel.
• Europ Assistance: Europ Assistance is a large global assistance provider whose personal-assistance and home-care offerings include teleassistance services — comparable to Présence Verte on emergency-response infrastructure but as part of a broader travel, automotive, and health assistance portfolio.
• Legrand Care: Legrand's Care division offers nurse-call, telecare, and assisted-living solutions competing with Oasys and the Activ'zen device family — overlaps on care-facility (EHPAD) and aging-in-home segments, but embedded within a much larger electrical and digital infrastructure portfolio.
• Tunstall (Vitaris France): Tunstall is a global PERS/telecare incumbent operating in France through Vitaris — overlaps with Présence Verte on in-home emergency response devices and listening-center services, but as part of a broader international portfolio rather than a France-only specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights3 records

Customer concentration

• Facebookfacebook.com/presence.verte.teleassistance/?ref=bookmarks
• LinkedInlinkedin.com/company/presence-verte/?viewAsMember=true

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Présence Verte