SeniorAdom
SeniorAdom is a French teleassistance provider offering 24/7 monitored mobile and home personal-emergency-response subscriptions to seniors, people with disabilities, and their family caregivers across metropolitan France, operating as a brand of NOVAXES SASU within VYV Group.
- Company typePrivate
- Founded2013
- HeadquartersMalakoff, France
- Headcount1–10
- GTM typeB2C
- OfferingServices
What SeniorAdom does
SeniorAdom, operated by NOVAXES SASU, is a French teleassistance (personal emergency response) provider founded in 2013 and headquartered in Vertou. It serves elderly individuals, people with disabilities, and their family caregivers across metropolitan France through two core subscription products — NOMADE, a mobile telecare solution with an IP54 wearable call button, multi-operator SIM (Orange, Bouygues, SFR), and GPS geolocation for outdoor use; and ESSENTIEL, a home-based system built around a wall-mounted base unit and a wearable call button (bracelet or necklace). Both products are monitored by an in-house 24/7 platform staffed by trained operators, qualified psychologists, and social workers, and are bundled with up to 10 free psychology sessions per year, regular courtesy calls, and referrals to social assistance programs such as APA and PCH.
The technology stack is primarily connected-device and rules-based: an accelerometer-equipped fall detector that triggers an alert after 30 seconds of immobility, a connected smoke detector, a secure key safe with code-based emergency access, and a client portal that exposes real-time status, alert history, and billing to subscribers and their families. Equipment is rented as part of the monthly subscription and delivered by mail within roughly seven days, with optional professional installation (€49) and an in-home demonstration channel in selected regions. Pricing is €30.90/month (€15.45 after the 50% Service à la Personne tax credit) with low-ticket add-ons ranging from €2.90 to €19.90/month, a €49 filing fee, and a €20 annual surcharge for manual payments.
SeniorAdom is privately held under VYV Ecoute & Solutions SAS within the VYV Group mutualist ecosystem — Groupe VYV being the first French mutualist health and social protection group covering 11 million people. The company joined VYV Group in 2020, has since added partnerships (Ernesti for night-care, the European Interreg Certification-D project for dementia-focused products), and holds Service à la Personne approval (N° SAP809021108) and a CNAV Île-de-France convention that together materially subsidize the end-customer price.
SeniorAdom firmographics
Firmographics- Name
- SeniorAdom
- Legal name
- NOVAXES SASU
- Website
- https://senioradom.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SeniorAdom is a French teleassistance provider offering 24/7 monitored mobile and home personal-emergency-response subscriptions to seniors, people with disabilities, and their family caregivers across metropolitan France, operating as a brand of NOVAXES SASU within VYV Group.
- Ownership category
- akta.pro rank
SeniorAdom industry classification
Industry- Product category
- Personal Emergency Response Services / Telecare
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industries
- Community Resources, Social Services & Transportation Coordination (HLADALAK), Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI)
Keywords
Where SeniorAdom is headquartered
LocationHeadquarters
- HQ city
- Malakoff
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
SeniorAdom business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Monthly Subscription - Core Service: Recurring monthly subscription for teleassistance services. Both NOMADE (mobile) and ESSENTIEL (home) tiers priced at €30.90/month, effectively €15.45/month after 50% tax credit. Includes base equipment rental, 24/7 monitoring, psychosocial support services, and courtesy calls.
- Optional Add-ons: Additional equipment and services sold as monthly add-ons: fall detection button (€5.90/mo), key safe (€3.20/mo), additional call button (€2.90/mo), connected smoke detector (€4.50/mo), geolocatable call button (€19.90/mo).
- Equipment Rental: Equipment (call buttons, base unit, geolocation devices) is provided via rental model. Monthly subscription includes rental cost. Equipment must be returned upon cancellation.
- Installation Services: One-time professional installation service available for €49 (€24.50 after tax credit) for NOMADE product.
- Filing/Administrative Fee: One-time file processing fee of €49 charged at subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NOMADE - Mobile teleassistance with GPS tracking for outdoor use |
| Subscription | Monthly | ESSENTIEL - Home-based teleassistance with fixed base unit |
| Subscription | Monthly | Heavy Fall Detector Button Add-on |
| Subscription | Monthly | Secure Key Box Add-on |
| Subscription | Monthly | Connected Smoke Detector Add-on |
| Subscription | Monthly | Geolocatable Call Button for ESSENTIEL |
| Subscription | Monthly | Additional Call Button |
| Unit Pricing | Pay-as-you-go | Professional Installation |
| Other | Annual | Manual Payment Processing Fee |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
SeniorAdom product offering
Product offeringCore offering
SeniorAdom provides 24/7 teleassistance (telecare) services for seniors and people with disabilities across metropolitan France. The company sells two core subscription products — NOMADE (mobile telecare with GPS tracking for outdoor use) and ESSENTIEL (home-based telecare with central unit and wearable call button) — both connected to a continuously staffed monitoring center delivering emergency response, psychosocial support, and family coordination.
Product overview
SeniorAdom offers a unified telecare platform consisting of two primary products: NOMADE (mobile telecare with GPS tracking for use outside the home) and ESSENTIEL (home-based telecare with wall-mounted unit and wearable call button). Both core products connect to a 24/7 monitoring platform providing emergency response, psychological support, and social assistance. The portfolio includes add-on modules such as heavy fall detection button, connected smoke detector, and secure key safe. All plans include access to a customer portal for activity monitoring and family alerts. The service operates as a 'Service à la Personne' (home care service), qualifying subscribers for 50% tax credits on subscriptions.
Differentiator
Problem solved
Functional benefit
Brands
- NOMADE (mobile teleassistance): Mobile teleassistance solution with GPS geolocation, enabling seniors to receive assistance anywhere with a wearable call button and real-time location tracking.
- ESSENTIEL (home teleassistance)
Products and services
- NOMADE — Mobile Telecare Mobile telecare solution for seniors with integrated GPS geolocation, geolocalizable call button, multi-operator SIM card, IP54 water resistance, and 4-10 day battery life. Enables 24/7 emergency response and location tracking when beneficiaries are outside the home.
- ESSENTIEL — Home Telecare Home-based telecare solution featuring a wall-mounted base unit and wearable call button (bracelet or necklace) connecting seniors to a 24/7 monitoring platform. Includes 72-hour battery backup, psychosocial support, and 'Plateau d'abord' call option. Designed for seniors living independently at home.
- Heavy Fall Detector Button Wearable add-on module with automatic fall detection using accelerometer technology. Detects sudden position changes from a heavy fall and sends an alert after 30 seconds if the user has not gotten up. Available as bracelet or necklace.
- Connected Smoke Detector Connected smoke detector integrated with the teleassistance platform. Triggers both a local alarm and an automatic alert to the SeniorAdom monitoring center in case of fire, ensuring rapid response even when the senior is away from home.
- Secure Key Safe Secure key storage box with a code accessible to the teleassistance platform and emergency contacts. Allows first responders to enter the home without damaging doors or windows during emergencies.
- Geolocatable Call Button (for ESSENTIEL) GPS-equipped call button that adds outdoor geolocation capability to the home-based ESSENTIEL service, enabling rapid location of the senior in case of emergency outside the home.
Quantifiable outcome
- 72-hour battery backup on home base unit for power outages
- +4 more outcomes
Companies that use SeniorAdom
Customer profileSegments3 records
Ideal customer profiles2 records
SeniorAdom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
SeniorAdom partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, flagship and minor.
- ErnesticoreStrategic partnership for comprehensive senior care combining teleassistance with night care services. Ernesti provides night monitoring by healthcare students, while SeniorAdom offers technological surveillance and 24/7 contact capability. Partnership aims to relieve caregivers through intergenerational solidarity and compassionate presence. Ernesti has over 4,000 student caregivers across France.
- VYV Group (Parent Company)flagshipSeniorAdom joined VYV Group in 2020 (after 7 years of innovation since 2013). VYV is the first French mutualist health and social protection group covering 11 million people, including entities: Harmonie Mutuelle, MGEN, MMG, MNT, VYV3, Arcade VYV. SeniorAdom serves as the group's teleassistance solution.
- CNAV (Caisse Nationale de l'Assurance Vieillesse)minorConvention with CNAV Île-de-France enabling potential financial assistance and subsidies for Île-de-France residents using SeniorAdom teleassistance services.
- Interreg Certification-D ProjectminorSeniorAdom participates in the Interreg Northwest Europe Certification-D project (€2.23M funding, €3.71M total budget) supporting SMEs developing certified products for people with dementia. Project runs 2018-2050 scope with focus on home maintenance for disabled individuals.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
SeniorAdom competitors and assessment
Company assessmentEmerging players
- Leocare: French company offering connected elderly care solutions including fall detection and family alert apps. Comparable as a digital-native entrant in French senior care, though more focused on smartphone and family-app integration than dedicated wearables.
Broad incumbents
- Europ Assistance: Generali-owned global assistance company offering personal emergency response and senior care services. Comparable on the teleassistance and emergency response capability, with significantly larger international footprint and corporate backing.
- Allianz Partners (formerly Mondial Assistance): A global assistance and insurance service giant within Allianz Group offering personal assistance lines and home-based care for elderly clients. While much broader in scope than SeniorAdom, it competes for the same elderly B2C teleassistance dollar and has substantially greater scale and brand recognition.
- AXA Assistance (AXA Partners): International assistance arm of AXA Group providing personal emergency response and home care solutions. Competitor through global insurance bundles that include teleassistance, with much larger marketing budgets and distribution network than SeniorAdom.
- Tunstall Healthcare: UK-headquartered connected care and teleassistance provider serving elderly and vulnerable populations across Europe. Direct technology peer on remote monitoring, fall detection, and 24/7 response, with broader product portfolio including telecare peripherals.
Regional players
- Bay Alarm Medical: US-based personal emergency response provider with subscription pricing and 24/7 monitoring for elderly customers. Highly comparable business model and product breadth; useful as a regional peer showing US pricing and add-on structure benchmarks.
- Medical Guardian: US-based personal emergency response and fall detection subscription provider offering home and mobile devices. Comparable subscription economics, customer demographic (seniors), and product extensions (add-ons), though operating in North America rather than France.
Direct peers
- Filien (Téléassistance Filien): A growing French teleassistance specialist also approved under Service à la Personne, offering rental home-based call button systems with 24/7 monitoring. Closely mirrors SeniorAdom's ESSENTIEL product and subscription economics.
- Assystel: French teleassistance and home care service provider targeting seniors and dependent individuals, with 24/7 monitoring and Service à la Personne accreditation. Operates a similar B2C subscription model and partner network across France.
- Présence Verte: One of the oldest French teleassistance providers, serving seniors across France with a 24/7 monitoring platform and wearable call buttons. Directly comparable to SeniorAdom in product, target customer (seniors 60+), pricing model, and Service à la Personne regulatory status.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
SeniorAdom social profiles
Digital presenceSeniorAdom compliance and trust
Trust signalCompliance2 records
SeniorAdom financial estimates
Financial estimateRevenue estimate
Valuation estimate
SeniorAdom leadership team
Management profileNumber of profiles
Profiles3 records
SeniorAdom funding detail
Funding detailFunding overview
Funding rounds2 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SeniorAdom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SeniorAdom
What does SeniorAdom do?
SeniorAdom provides 24/7 teleassistance (telecare) services for seniors and people with disabilities across metropolitan France. The company sells two core subscription products — NOMADE (mobile telecare with GPS tracking for outdoor use) and ESSENTIEL (home-based telecare with central unit and wearable call button) — both connected to a continuously staffed monitoring center delivering emergency response, psychosocial support, and family coordination.
Is SeniorAdom a public or private company?
SeniorAdom is a private company. It is classified as corporate owned and is currently operating.
When was SeniorAdom founded?
SeniorAdom was founded in 2013. It employs 1 to 10 people.
Where is SeniorAdom based?
SeniorAdom is headquartered in Malakoff, France, in the Europe region.
How does SeniorAdom make money?
Five revenue lines are on record. Monthly Subscription - Core Service is the primary driver. The others are optional Add-ons, equipment Rental, installation Services and filing/Administrative Fee.
Who are SeniorAdom's main competitors?
Leocare is listed as an emerging player. Broad incumbents are Europ Assistance, Allianz Partners (formerly Mondial Assistance), AXA Assistance (AXA Partners) and Tunstall Healthcare. Regional players are Bay Alarm Medical and Medical Guardian. Direct peers are Filien (Téléassistance Filien), Assystel and Présence Verte.
Does SeniorAdom have an API?
No public API is recorded for SeniorAdom.
What industry is SeniorAdom in?
SeniorAdom's product category is Personal Emergency Response Services / Telecare. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HLADALAK, Community Resources, Social Services & Transportation Coordination. Its NAICS code is 624120 and its SIC code is 8300.