MIND C.T.I.
MIND C.T.I. is a publicly traded (NASDAQ: MNDO) B2B software vendor founded in 1995 that provides convergent real-time billing, OSS, customer care, and UC analytics/call accounting solutions primarily to telecom operators and service providers across Israel, Europe, and the United States.
- Company typePublic
- Founded1995
- HeadquartersSilver Spring, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What MIND C.T.I. does
MIND C.T.I. Ltd. is a publicly traded (NASDAQ: MNDO) B2B software vendor founded in 1995 and headquartered in Israel, with additional offices in Romania, Germany, and the United States. The company sells convergent real-time end-to-end billing, operational support systems (OSS), and customer care solutions to telecom operators and service providers, alongside unified communications (UC) analytics and call accounting products for enterprises. Its core technology stack spans on-premise and cloud deployments with stated capabilities in 5G and AI, and the product portfolio includes UC Analytics, Call Accounting Solutions, and the Aurenz line acquired in January 2025.
The business model is primarily subscription-based software licensing to telecom operators, monetized through quote-based enterprise contracts with no publicly disclosed pricing. MIND pursues direct enterprise field sales globally, targeting a narrow vertical (telecom operators and service providers) and has historically expanded via tuck-in acquisitions rather than purely organic growth. The company employs 251–500 people, generated approximately $5.1M in Q1 2026 revenue (flat year-over-year), reported $0.9M in Q1 2026 net income (up 80% YoY), and has paid dividends for 23 consecutive years while operating an active share repurchase program.
In 2026 the company is navigating material headwinds: an undisclosed major telecom customer has signaled non-renewal effective March 2027, the CEO resigned with founder Monica Iancu returning as Interim CEO, and a new Chief Business Officer was appointed in August 2026 to lead commercial development. The Aurenz GmbH acquisition and stated focus on cloud, 5G, and AI capabilities are positioned as the primary growth levers, though these have yet to be reflected in topline momentum.
MIND C.T.I. firmographics
Firmographics- Name
- MIND C.T.I.
- Legal name
- MIND C.T.I. Ltd.
- Website
- https://mindcti.com
- Company type
- Public
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- MIND C.T.I. is a publicly traded (NASDAQ: MNDO) B2B software vendor founded in 1995 that provides convergent real-time billing, OSS, customer care, and UC analytics/call accounting solutions primarily to telecom operators and service providers across Israel, Europe, and the United States.
- Ownership category
- akta.pro rank
MIND C.T.I. industry classification
Industry- Product category
- Telecom Billing Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Application Maintenance & Support (AMS) (BPAEAFAC)
Keywords
Where MIND C.T.I. is headquartered
LocationHeadquarters
- HQ city
- Silver Spring
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
MIND C.T.I. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses and Subscriptions: MIND CTI generates revenue through software licensing and subscription fees from telecom operators using their billing, OSS, and customer experience solutions. The company has maintained 23 consecutive years of dividend payments, indicating consistent cash generation from recurring software revenues.
Go-to-market motion1 record
Distribution channels1 record
MIND C.T.I. product offering
Product offeringCore offering
MIND C.T.I. provides convergent real-time end-to-end billing, operational support systems (OSS), and customer care product-based solutions for telecom operators and service providers. The company also offers Unified Communications (UC) analytics and call accounting solutions, including those delivered through its acquired Aurenz brand. Its portfolio addresses cloud, 5G, and AI-enabled requirements for telecommunications operators.
Product overview
MIND C.T.I. offers a unified communications analytics and call accounting product portfolio. The core offerings include UC analytics and call accounting solutions that enable enterprises to track, manage, and analyze their communication systems. The company expanded its European footprint through the acquisition of Aurenz GmbH, a German provider of UC analytics and call accounting solutions. The company operates across Israel, Romania, Germany, and the United States while pursuing growth opportunities in cloud, 5G, and AI capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- UC Analytics
Quantifiable outcome
- Net income increased 80% year-over-year from $0.5 million to $0.9 million in Q1 2026
Companies that use MIND C.T.I.
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
MIND C.T.I. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature3 records
MIND C.T.I. partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Aurenz GmbHcoreMIND C.T.I. acquired Aurenz GmbH, a German provider of UC analytics and call accounting solutions, for approximately $1.88 million in cash. The acquisition aims to strengthen MIND's position in the European market and was expected to be accretive to earnings from fiscal 2025. This represents a strategic expansion of MIND CTI's European footprint and product capabilities.
Scale indicators9 records
Recent moves6 records
Expansion highlights4 records
MIND C.T.I. competitors and assessment
Company assessmentBroad incumbents
- Amdocs: Global leader in BSS, OSS, and digital transformation for communications and media providers. Direct overlap with MIND's billing, OSS, and customer experience portfolio, but at vastly larger scale serving Tier-1 operators worldwide.
- Ericsson (BSS/OSS): Telecom equipment and software giant offering BSS, OSS, and network management solutions to carriers globally. Competes with MIND in the OSS portion of telecom operators' software stacks, with much broader portfolio reach.
Direct peers
- CSG International: Provides BSS-as-a-service and revenue management software for telecom operators and media companies. Closely comparable to MIND's convergent billing and customer care offerings, targeting the same mid-tier and tier-2 carrier segment.
- Netcracker Technology: Provides BSS, OSS, and digital customer experience solutions to telecom operators globally. Directly competes with MIND in the carrier billing and OSS software market, often in the same RFPs for tier-2 operators.
- Optiva: Provides cloud-native BSS solutions for telecom operators, including convergent charging, billing, and customer management. Comparable to MIND's billing and customer care product line with a more modern, cloud-native orientation.
- Cerillion: Provides pre-integrated BSS/OSS solutions including billing, CRM, and revenue management for telecom operators. Closely comparable mid-market billing software competitor to MIND, often competing for similar tier-2 carrier contracts.
- Tangoe: Provides telecom expense management (TEM) and call accounting / UC analytics solutions for enterprises. Closely comparable to MIND's UC analytics and call accounting business line on the enterprise side.
- ISI Telemanagement Solutions: Provides call accounting, telemanagement, and UC analytics software for enterprises and service providers. Direct competitor to MIND's Aurenz business and broader call accounting product line.
Emerging players
- MATRIXX Software: Cloud-native converged charging and commerce platform for 5G-era telecom operators. Competes with MIND's billing stack in modern cloud-native RFPs, particularly where operators are replacing legacy on-premise systems.
- Openet: Provides digital BSS solutions including real-time charging, policy, and customer engagement for telecom operators. Comparable to MIND's convergent billing focus but with a stronger tilt toward 5G and digital-first carriers.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
MIND C.T.I. social profiles
Digital presenceMIND C.T.I. financial estimates
Financial estimateRevenue estimate
Valuation estimate
MIND C.T.I. leadership team
Management profileNumber of profiles
Profiles4 records
MIND C.T.I. subsidiaries and ownership
Company hierarchySubsidiaries1 record
MIND C.T.I. funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MIND C.T.I. M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MIND C.T.I.
What does MIND C.T.I. do?
MIND C.T.I. provides convergent real-time end-to-end billing, operational support systems (OSS), and customer care product-based solutions for telecom operators and service providers. The company also offers Unified Communications (UC) analytics and call accounting solutions, including those delivered through its acquired Aurenz brand. Its portfolio addresses cloud, 5G, and AI-enabled requirements for telecommunications operators.
Is MIND C.T.I. a public or private company?
MIND C.T.I. is a public company. It is classified as public and is currently operating.
When was MIND C.T.I. founded?
MIND C.T.I. was founded in 1995. It employs 251 to 500 people.
Where is MIND C.T.I. based?
MIND C.T.I. is headquartered in Silver Spring, United States, in the North America region.
How does MIND C.T.I. make money?
One revenue line is on record: software Licenses and Subscriptions.
Who are MIND C.T.I.'s main competitors?
Broad incumbents on record are Amdocs and Ericsson (BSS/OSS). Direct peers are CSG International, Netcracker Technology, Optiva, Cerillion, Tangoe and ISI Telemanagement Solutions. Emerging players are MATRIXX Software and Openet.
Does MIND C.T.I. have an API?
No public API is recorded for MIND C.T.I..
What industry is MIND C.T.I. in?
MIND C.T.I.'s product category is Telecom Billing Software. Its primary akta.pro industry code is BPAEAFAC, Application Maintenance & Support (AMS). Its NAICS code is 541511 and its SIC code is 7370.