What Consultus does

Consultus Care and Nursing Ltd. is a privately held, family-owned UK provider of live-in care and live-in nursing services, founded in 1962 and headquartered in Tonbridge, Kent. The company delivers one-to-one, around-the-clock support to elderly individuals, people living with dementia, couples, and clients with complex medical or specialist conditions (Parkinson's, cancer, heart disease, palliative needs) directly in their homes, operating across England, Scotland, and Wales. Its service portfolio splits into two core go-to-market models: (1) a fully managed, CQC-regulated live-in care service in which Consultus employs and supervises its carers, and (2) an introductory service that matches self-employed carers to clients. Pricing starts at £1,092 per week, with a documented couples-care price advantage relative to residential care homes.

The underlying technology stack is modest but functional. The proprietary Consultus Connect App is a secure client and family portal that surfaces bookings, carer profiles, invoices, care activity logs, shared calendars, and direct messaging, replacing paper logbooks and enabling family-led remote oversight. Distribution runs through a hybrid direct-to-consumer funnel: website and brochure-led lead capture, a phone-based Care Advisor team, in-home assessments by regional Care Consultants, and a broad social media and Trustpilot review presence. The business monetises exclusively through fee-for-service recurring weekly care charges plus introductory placement fees; there is no disclosed B2B, NHS contract, or insurance revenue line, and revenue is not publicly disclosed.

The company's stated competitive differentiation rests on three pillars: (a) over 60 years of operating history as the largest wholly family-owned UK live-in care provider, (b) an in-house multi-award-winning training centre and a nursing workforce with a minimum three years of post-qualification experience, and (c) a CQC 'Good' rating across all five inspection domains. It is an active Homecare Association member and participates in the British Heart Foundation's The Circuit defibrillator network, embedding it in the UK social-care regulatory ecosystem. There are no documented M&A events, no funding rounds, no disclosed AI or automation capabilities, and no data flywheel; growth levers to date appear to be organic, reliant on demographic tailwinds and incremental service-line extensions rather than capital deployment.

Name

Consultus

Legal name

Consultus Care and Nursing Ltd.

Website

https://consultuscare.com

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

101–250 employees

Short description

Consultus Care and Nursing Ltd. is a privately held, family-owned UK provider of live-in care and live-in nursing services for elderly, dementia, couples, and complex-condition clients, operating across England, Scotland, and Wales since 1962, monetising through managed weekly care fees and an introductory carer-matching service.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB)

akta.pro secondary industries

Live-In Caregiver Placement & Matching (HSABAMAD), Dementia Companion & Engagement Care (HSABAEAA), Live-In Respite Care (Multi-Day) (HSABAGAC), Live-In & 24/7 In-Home Care (HLADAGAI), Companion Care & Social Support (non-clinical) (HLADAGAB)

Keywords

• Live-in care services
• Home nursing care
• Dementia care support
• Palliative home care
• Elderly care providers

Headquarters

HQ city

Tonbridge

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Managed Live-in Care Services: Fully managed live-in care service regulated by CQC where Consultus supervises, manages, and monitors carers. Carers are employed or contracted by Consultus, providing 24/7 oversight and support to clients.
2. Introductory Live-in Care Services: Service that introduces self-employed carers to clients. Consultus recruits and vets carers but does not manage them; clients pay carers directly. This is a matching/ introduction service rather than direct service provision.
3. Live-in Nursing Services: Services provided by fully qualified registered nurses with minimum three years post-qualification experience. Nurses are selected for specific skills including community nursing, acute nursing, and palliative care.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Consultus provides live-in care and live-in nursing services across England, Scotland, and Wales, enabling elderly and vulnerable individuals to remain in their own homes. Its portfolio includes CQC-regulated Managed Live-in Care, Introductory Live-in Care (self-employed carer matching), and Live-in Nursing delivered by registered nurses with at least three years of post-qualification experience. The Consultus Connect App supports families and clients with real-time visibility into bookings, carer profiles, care activity, invoicing, and messaging.

Product overview

Consultus offers a portfolio of live-in care and nursing services in the UK. The core offerings include Live-in Care (non-medical support), Live-in Nursing (registered nurse care), Managed Live-in Care (CQC-regulated fully managed service), and Introductory Live-in Care (self-employed carer introduction). These services are complemented by the Consultus Connect digital app for client and family access to care information and scheduling. Specialist care modules cover dementia, elderly care, respite, palliative/end-of-life, Parkinson's, companionship, overnight care, and couples care.

Differentiator

Problem solved

Functional benefit

Brands

• Consultus Connect: A secure online app designed for clients and families to stay informed and connected to their loved one's care, allowing viewing of bookings, carer profiles, invoices, care activity, shared calendars, and messaging.

Products and services

• Managed Live-in Care A fully managed, CQC-regulated live-in care service in which Consultus supervises, manages, and monitors carers working in the client's home, delivering one-to-one around-the-clock personal care, medication management, companionship, meal preparation, and housekeeping. Designed for individuals and families who require ongoing professional oversight of their care.
• Introductory Live-in Care An introductory matching service through which Consultus recruits and vets a self-employed carer who then works independently in the client's home and is paid directly by the client. Suits clients who want to engage a vetted carer directly without Consultus managing or supervising the placement.
• Live-in Nursing A live-in nursing service staffed by fully qualified registered nurses with a minimum of three years of post-qualification experience, providing care for clients with complex health needs including palliative and end-of-life care, PEG feeds, tracheostomy care, injections, wound dressing, and community, acute, and palliative nursing.
• Consultus Connect App A secure online application for clients and family members to view bookings, carer profiles, invoices, care activity, shared calendars, and message the Consultus office and carers, providing a digital replacement for paper logbooks and enabling remote family engagement with the client's care.

Quantifiable outcome

• Care set up within 24-48 hours
• +3 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered minor and core.

• British Heart Foundation - The CircuitminorOthersThe company participates in The Circuit, the British Heart Foundation's defibrillator network, demonstrating commitment to cardiac emergency preparedness and community safety.
• Homecare AssociationcoreOthersActive member of the Homecare Association, the representative body for homecare providers in the UK, demonstrating adherence to industry standards and codes of practice.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Good Care Group: UK specialist in fully managed 24/7 live-in care for elderly clients, offering managed carers, nursing and condition-specific care. Most directly comparable to Consultus on service model, geography and target customer.
• Helping Hands Home Care: One of the UK's largest independent home care providers offering live-in, visiting and specialist dementia care across England and Wales. Comparable on core live-in service, regulatory profile and CQC-regulated delivery model.
• Promedica24: European-origin live-in care specialist with a substantial UK operation focused on 24/7 home care for the elderly, including condition-specific and dementia packages. Comparable to Consultus on the introductory/placement and managed live-in care model.
• Home Instead Senior Care (UK): Large UK franchised home care network delivering companionship, personal care, dementia and live-in services through local offices. Comparable as a multi-service, CQC-regulated elderly care provider with national reach and a premium positioning.
• Bluebird Care: Nationally franchised UK home care provider offering visiting, live-in, dementia and respite care. Comparable on CQC-regulated personal care, condition-specific services and broad geographic coverage.
• Right at Home UK: UK franchised network providing visiting and live-in personal care, dementia and specialist condition support. Comparable as a regulated, multi-service home care provider competing for similar elderly and family customers.
• Prestige Nursing + Care: UK-wide nursing and home care agency providing complex care, live-in care and supported living. Comparable on the regulated nursing and live-in service lines, including complex clinical cases.

Emerging players

• Elder: Tech-enabled UK live-in care marketplace focused on rapid matching of self-employed carers to elderly clients. Comparable on the introductory live-in model but differentiated by an online-first, digital matching approach.
• Cera Care: UK technology-driven home care provider using a digital platform for carer matching, care planning and family updates. Comparable on personal care for elderly clients and on the use of a digital engagement layer akin to Consultus's Connect App.

Broad incumbents

• Bupa Home Healthcare: Large UK private healthcare group with home healthcare and complex care services. Comparable as a major regulated provider of in-home clinical and personal care, though broader than Consultus's live-in focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/consultuscare
• YouTubeyoutube.com/@consultuscarenursing3279
• Facebookfacebook.com/ConsultusCare
• LinkedInlinkedin.com/company/consultus-care-&-nursing-ltd
• Instagraminstagram.com/consultus_care_nursing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consultus