Suricate Solutions
Suricate Solutions is a Swiss data recovery specialist serving individuals, SMBs, and IT partners across Switzerland, using PC-3000 and Rusolut equipment with Laminar Flow Category 2 facilities to recover data from HDDs, SSDs, smartphones, and RAID/NAS systems via transparent unit-based pricing.
- Company typePrivate
- Founded2009
- HeadquartersRossens, Switzerland
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Suricate Solutions does
Suricate Solutions sàrl is a privately held Swiss data recovery company founded circa 2009 and headquartered in Rossens, canton of Fribourg. The company provides specialized recovery services for failed or damaged storage media — including HDDs, SSDs, NVMe drives, USB sticks, SD/microSD cards, RAID arrays, NAS devices, and smartphones — serving individual consumers, small and medium businesses, and IT service providers across Switzerland. As of the available data, it is the only Swiss member of the international Data Recovery Professionals network (26 laboratories worldwide) and the only Swiss company to have participated in the ACE LAB annual conference in Malaga (2023 and 2024).
Technically, Suricate operates a Laminar Flow Category 2 environment and uses PC-3000 and Rusolut professional recovery equipment — the de facto industry standard — combined with NAND transfer capabilities for chip-level SSD and smartphone recovery. The founder, Claude, holds a CFC in electronics and a Brevet en Informatique (computer science patent) with 15+ years of specialized experience. The company has completed more than 6,000 recoveries across its history and maintains 180 five-star Google reviews.
Commercially, Suricate operates a pure direct-to-consumer / direct-to-SMB model with no intermediaries or retail distribution. Pricing is transparent, unit-based (by media size and problem type, not by data quantity), and ranges from 190 CHF for simple logical recoveries to 2,390 CHF for high-capacity mechanical HDD recoveries, with an optional +200 CHF urgent (under 72 hours) surcharge. The "no data recovered, no invoice" policy reduces customer purchase risk. Lead generation combines organic search, multilingual website (French/German/English), YouTube content (1M+ views), Google reviews, WhatsApp/phone outreach, and an informal referral network of 100+ Swiss IT partner companies. Revenue, headcount, and ownership structure beyond the founder are not publicly disclosed.
Suricate Solutions firmographics
Firmographics- Name
- Suricate Solutions
- Legal name
- Suricate Solutions sàrl
- Website
- https://suricate.ch
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Suricate Solutions is a Swiss data recovery specialist serving individuals, SMBs, and IT partners across Switzerland, using PC-3000 and Rusolut equipment with Laminar Flow Category 2 facilities to recover data from HDDs, SSDs, smartphones, and RAID/NAS systems via transparent unit-based pricing.
- Ownership category
- akta.pro rank
Suricate Solutions industry classification
Industry- Product category
- Data Recovery Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Electronic and Precision Equipment Repair and Maintenance (81121)
- akta.pro primary industry
- Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)
Keywords
Where Suricate Solutions is headquartered
LocationHeadquarters
- HQ city
- Rossens
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Suricate Solutions business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Data Recovery Services: One-time service fees for data recovery from various storage media including HDD, SSD, USB drives, SD cards, smartphones, and computers. Pricing is based on media type, capacity, and problem type (logical, electronic, or mechanical). No data recovered means no invoice charged.
- Urgent Recovery Service: Premium expedited recovery service with turnaround under 72 hours, priced at base rate plus 200 CHF surcharge.
- Backup Media Sales: Sale of backup hard drives to customers for receiving their recovered data. Options include Toshiba 1TB at 65 CHF, 2TB at 75 CHF, 4TB at 109-129 CHF, and Samsung SSD 1TB at 129 CHF.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Logical Problems on HDD/USB/SD/microSD |
| Unit Pricing | Pay-as-you-go | HDD Electronic Problems |
| Unit Pricing | Pay-as-you-go | HDD Mechanical Problems |
| Unit Pricing | Pay-as-you-go | SSD/NVMe and Firmware/NAND Problems |
| Unit Pricing | Pay-as-you-go | Smartphone/iPhone Services |
| Unit Pricing | Pay-as-you-go | MacBook/Surface/PC Services |
| Unit Pricing | Pay-as-you-go | USB/SD/microSD Memory Reconstruction |
| Unit Pricing | Pay-as-you-go | Ransomware/Logical RAID (0+1) |
| Unit Pricing | Pay-as-you-go | Urgent Recovery Service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Suricate Solutions product offering
Product offeringCore offering
Suricate Solutions is a Swiss data recovery laboratory that recovers lost, deleted, or inaccessible data from hard disk drives (HDDs), SSDs, RAID/NAS systems, mobile phones (iOS/Android), memory cards, USB sticks, and optical media. Services are delivered on tiered pricing (Basic, Advanced, Professional, Business, Enterprise) and cover logical, mechanical, and electronic failures, including clean-room-class hardware interventions. The company also sells backup external hard drives and the HD Doctor tool as ancillary offerings tied to data protection.
Product overview
Suricate Solutions is a Swiss data recovery company providing specialized services for recovering data from various storage media. The company operates as a single unified service offering with multiple specialized recovery modules covering hard disk drives (HDD), solid-state drives (SSD/NVMe), smartphones, removable media (USB/SD/MicroSD), and laptop computers. Services are categorized by problem type (logical, electronic, mechanical) and device capacity, with pricing based on media size rather than data quantity. The company also provides an online order tracking portal for customers to monitor their recovery status.
Differentiator
Problem solved
Functional benefit
Products and services
- Hard Drive (HDD) Data Recovery
- SSD Data Recovery
- Mobile Device Data Recovery (iOS / Android)
Quantifiable outcome
- Over 6000 storage devices (HDD, SSD, USB, RAID, NAS, smartphones) successfully recovered
- +2 more outcomes
Companies that use Suricate Solutions
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Suricate Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Suricate Solutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Data Recovery ProfessionalscoreSuricate Solutions sàrl is the only Swiss member of Data Recovery Professionals, a prestigious international group of data recovery specialists. This membership provides direct access to the latest technological advances and industry best practices. The partnership enables Suricate to offer innovative and effective solutions tailored to specific customer needs, backed by an international network of dedicated professionals.
- FRC RéparationminorListed in the FRC Réparation directory, an essential reference for repair professionals in Switzerland. This listing enhances visibility and connects Suricate with customers looking for reliable, professional repair services. The FRC certification provides credibility among Swiss consumers seeking trustworthy data recovery services.
- ACE LAB (Annual Data Recovery Conference)coreSuricate Solutions was the only Swiss company at the annual ACE LAB conference in Malaga in both 2023 and 2024. This industry conference brings together data recovery professionals worldwide to share knowledge, techniques, and advancements in the field. Participation demonstrates industry leadership and provides networking opportunities with global experts.
- Swiss IT Partner NetworkminorOver 100 IT partner companies across Switzerland work with Suricate Solutions as an informal referral network. These IT service providers send customers requiring specialized data recovery services that exceed their internal capabilities, creating a steady stream of qualified leads.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
Suricate Solutions competitors and assessment
Company assessmentDirect peers
- Gillware Data Recovery: Gillware is a US-based data recovery provider serving consumers and businesses with HDD, SSD, RAID, and mobile recovery. Comparable to Suricate in scale, service breadth, and reliance on PC-3000-class equipment and clean-room environments.
- DriveSavers: DriveSavers is a long-established US-based data recovery specialist offering HDD, SSD, smartphone, and RAID recovery. It is directly comparable to Suricate in service scope, customer mix (consumer and SMB), and dependence on clean-room and proprietary tooling for catastrophic recoveries.
- Secure Data Recovery Services: Secure Data Recovery Services operates a network of certified clean-room labs across North America for HDD, SSD, RAID, and mobile recovery. It is directly comparable to Suricate in service catalog, customer segments, and reliance on industry-standard professional recovery toolchains.
- Ace Data Recovery: Ace Data Recovery is a US-based specialist offering HDD, SSD, RAID, NAS, and smartphone recovery with Class 10 clean rooms. Directly comparable to Suricate on service scope, equipment stack, and customer base of consumers and SMBs.
- SalvageData: SalvageData is a US-based data recovery provider covering HDD, SSD, RAID, USB, and mobile devices for both consumers and enterprise customers. Comparable to Suricate in service breadth, lab-based delivery model, and tiered pricing by media type and capacity.
- LC Technology International: LC Technology International provides professional data recovery services and software tools for SSDs, HDDs, and flash media to consumers and businesses. Comparable to Suricate in service-based recovery delivery and focus on a similar mix of consumer and SMB customers.
Broad incumbents
- Ontrack (KLDiscovery): Ontrack, part of KLDiscovery, is one of the largest global data recovery providers with broad enterprise and consumer offerings spanning recovery, eDiscovery, and data management. It is comparable to Suricate on core recovery capability but operates at vastly greater scale and with a much broader portfolio.
Regional players
- CBL Datenrettung: CBL Datenrettung is a Germany-based data recovery specialist offering HDD, SSD, RAID, and mobile recovery across the DACH region. It does not directly compete in Switzerland but is a useful regional benchmark on pricing, equipment stack, and lab-based service delivery.
Others
- ACE LAB: ACE LAB manufactures the PC-3000 and Rusolut professional recovery toolchains that Suricate uses, and runs the annual industry conference Suricate attends. It is adjacent rather than competitive, supplying and convening the ecosystem of professional recovery labs like Suricate.
- Data Recovery Professionals Association: Data Recovery Professionals is the international association of recovery laboratories of which Suricate is the only Swiss member. It is an ecosystem participant rather than a competitor, enabling best-practice sharing, cross-lab referrals, and credibility that Suricate monetizes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Suricate Solutions social profiles
Digital presenceSuricate Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Suricate Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Suricate Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Suricate Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Suricate Solutions
What does Suricate Solutions do?
Suricate Solutions is a Swiss data recovery laboratory that recovers lost, deleted, or inaccessible data from hard disk drives (HDDs), SSDs, RAID/NAS systems, mobile phones (iOS/Android), memory cards, USB sticks, and optical media. Services are delivered on tiered pricing (Basic, Advanced, Professional, Business, Enterprise) and cover logical, mechanical, and electronic failures, including clean-room-class hardware interventions. The company also sells backup external hard drives and the HD Doctor tool as ancillary offerings tied to data protection.
Is Suricate Solutions a public or private company?
Suricate Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Suricate Solutions founded?
Suricate Solutions was founded in 2009. It employs 1 to 10 people.
Where is Suricate Solutions based?
Suricate Solutions is headquartered in Rossens, Switzerland, in the Europe region.
How does Suricate Solutions make money?
Three revenue lines are on record. Data Recovery Services are the primary driver. The others are urgent Recovery Service and backup Media Sales.
Who are Suricate Solutions's main competitors?
Direct peers on record are Gillware Data Recovery, DriveSavers, Secure Data Recovery Services, Ace Data Recovery, SalvageData and LC Technology International. Ontrack (KLDiscovery) is listed as a broad incumbent. CBL Datenrettung is listed as a regional player. Others are ACE LAB and Data Recovery Professionals Association.
Does Suricate Solutions have an API?
No public API is recorded for Suricate Solutions.
What industry is Suricate Solutions in?
Suricate Solutions's product category is Data Recovery Services. Its primary akta.pro industry code is CRACAJAJ, Data Recovery, Device Unlocking & Software Repair Services. Its NAICS code is 8112.