Syndeticom

What Syndeticom does

Syndeticom is an Australian privately-held digital infrastructure services company founded in 1992 and headquartered in Sydney, with additional offices in Canberra and Melbourne. The company designs, installs, and manages structured cabling, audio-visual, ICT, smart building/ICN, and data centre infrastructure for enterprise and government clients across Australia, with international reach through the LanTro Global Alliance Partnership (LGAP). Its core technical stack spans copper and fibre structured cabling certified for 25 years, AV systems including bespoke products such as the Syndocart telehealth cart, and converged building management platforms. Permanent on-site technicians are embedded in major Australian colocation data centres, and staff hold specialised certifications (ACMA, Prince2, RCDD, DCDC, AVIXA, BICSI) and government security clearances.

Syndeticom operates across six primary vertical segments: Government, Education, Financial Services, Data Centre, Healthcare, and Commercial, with over 500 educational institutes and 15+ year relationships inside Australia's most highly-secured data centres. The company is 100% Australian owned and led by Managing Director Linden Lumbewe, who succeeded founder Randall Lumbewe in 2019.

Revenue is generated through three streams: project-based professional services (design, installation, project management), recurring managed services contracts (data centre management, networking, firewalls, Microsoft licensing, cloud support), and hardware/equipment sales. Pricing is bespoke and project-specific with no publicly disclosed rates; contracts are typically multi-year. Customers include Mastercard, ASX, AFEX, Arab Bank Australia, Regional Express, Hunter Imaging Group, Australian National Maritime Museum, and various NSW Government Departments. The go-to-market is direct enterprise field sales with regional offices serving as hubs for consultative design, project delivery, and ongoing managed services.

Name

Syndeticom

Legal name

Syndeticom Pty Ltd

Website

https://syndeticom.com.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Syndeticom is an Australian privately-held digital infrastructure services firm founded in 1992, designing and installing structured cabling, audio-visual, ICT, smart building, and data centre systems for enterprise and government clients across NSW, ACT, and VIC, with global reach via the LanTro Global Alliance Partnership.

Ownership category

akta.pro rank

Product category

Digital Infrastructure Services

NAICS

Computer Systems Design and Related Services (54151), Other Management Consulting Services (541618)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro industry

PRIMARYHDAEAHAF

Digital Process Automation (DPA) & Orchestration Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYBPADAEAL

Digital Development & ICT4D / GovTech Technical Assistance

Business & Public Services/International Organizations & Development/International Development & Technical Assistance

Keywords

• Structured cabling services
• Data center infrastructure
• Audio visual installation
• ICT technical services
• Digital infrastructure design

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Project-based professional services including design, consulting, project management, installation, and implementation services for digital infrastructure projects. Revenue generated through structured cabling, AV installations, ICT services, and managed services contracts.
2. Managed Services: Recurring managed services contracts for data centre management, field operations, end-user computing, security services, cloud support, networking, firewalls, Microsoft licensing, asset tagging, and technical support.
3. Equipment and Hardware Sales: Sale and support of network components, AV equipment, cabling infrastructure products, and technology solutions that the cables and systems plug into.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Syndeticom is a digital infrastructure specialist that designs, installs, and manages structured cabling, audio visual systems, ICT networks, and data centre infrastructure for enterprise and government clients across Australia. The company delivers end-to-end projects including design and consulting, installation, project management, remote hands data centre support, smart building/ICN convergence, and managed services. As the Australian partner of the LanTro Global Alliance Partnership, Syndeticom also provides international project reach and custom products such as the Syndocart telehealth cart.

Product overview

Syndeticom is a digital infrastructure specialist offering a portfolio of interconnected services rather than a single software platform. The core offerings include Structured Cabling (the foundational service certified for 25 years since 1992), Data Centre Services (specialist support since 2001), Audio Visual Solutions (established as a dedicated division in 2015), ICT and Technical Services (including ICN/smart buildings), Client Services (project management for multi-site rollouts), Smart Buildings and ICN (converged building management), Telephony Solutions (cloud and on-premise), Managed Services (outsourced IT), and Design and Consulting. Custom products include the Syndocart telehealth cart. Services span AV Installations, Remote Hands (24/7 data centre support), Wi-Fi and Surveys, Project Management, and Fitout Services, all delivered through their LanTro Global Alliance Partnership for international reach.

Differentiator

Problem solved

Functional benefit

Products and services

• Structured Cabling Designs and installs backbone cabling systems certified for 25 years, replacing traditional point-to-point cabling with future-proof network connectivity solutions for enterprise, government, education, financial, and data centre clients.
• Data Centre Services Comprehensive data centre infrastructure services including design, installation, migration, and maintenance of cabling infrastructure, with Remote Hands support and managed services for colocation facilities.
• Audio Visual Solutions Bespoke AV design and installation services including video walls, video conferencing, interactive whiteboards, digital signage, telehealth carts, and wayfinding kiosks for enterprise, education, healthcare, and government clients.
• ICT and Technical Services Integrated communications network and technical services including ICN and smart building solutions, unified communications, WiFi improvement, network switching, routing, firewalls, and cloud support for businesses large and small.
• Client Services Project management services for cabling and data requirements ranging from simple device upgrades to multi-site rollouts, including maintenance contracts, remote hands, and structured cabling upgrades using Cat6a or Cat7 cables.
• Smart Buildings and ICN Converged building management solutions integrating fire, security, access control, lighting, elevators, energy management, HVAC, and communications into a single centrally-managed intelligent control platform.
• Remote Hands On-site technical support for data centre moves, adds, changes, patching, break fixes, third-party escorting, goods receipting, cabinet installation, and configuration with 24/7 response times and SLA guarantees up to 2-hour response.
• AV Installations Supply and installation of audiovisual equipment including EASE audio modelling, break fixes, complex installations with over 65 professionals, and ongoing service and support with dedicated account management.
• Design and Consulting Technical consulting and design services for communications and AV system upgrades, including preliminary and detailed documentation, single line diagrams, layout schematics, site audits, and specification writing by vendor-certified specialists.
• Wi-Fi and Surveys Wireless network design and site survey services including Wi-Fi coverage calculation, access point location planning, interference analysis, network cabling requirements, and antenna selection for optimal throughput.
• Managed Services Outsourced IT management including data centre management, field operations, end-user computing, networking, firewalls, Microsoft licensing (Office 365 and Azure), configurations, asset tagging, and cloud support.
• Project Management Project management for digital infrastructure projects from feasibility through delivery and post-completion review, with Prince2, ACMA, RCDD, DCDC certified staff and internal project portal for real-time reporting.
• Telephony Solutions Business communication solutions including cloud-based (8x8) and on-premise (Avaya) telephony, call centre solutions, and video conferencing platforms with design, deployment, and ongoing support.
• Syndocart Custom-built mobile video conferencing cart with pan-tilt-zoom camera, height-adjustable trolley, integrated control centre, speaker, microphone, and rechargeable battery for healthcare telehealth applications enabling remote patient assessment and communication.
• Fitout Services Network and cabling infrastructure installation for new builds and refurbishments, including structured cabling, design, consultation, and project management coordinated with construction and other trades.
• Digital Infrastructure Standards Documentation packages establishing minimum standards for equipment, work, monitoring, and workflow aligned to AS/ACIF S009, AS3085, and TIA/EIA installation standards for organisations and multi-site facilities.

Quantifiable outcome

• Reduced network failures through quality cabling - 80% of network failures relate to poor quality cabling which can be overcome by establishing minimum standards and certification

Named customers13 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• CommScope SystimaxcoreTechnology or Integration · 1 January 2017Appointed as Premier Partner for CommScope Systimax in 2017. Previously appointed as No. 1 Prestige Business Partner in 1995 and #1 Prestige Partner for Systimax Cabling in 1995.
• Fiber Mountain (Optical Path Exchange)coreTechnology or Integration · 1 January 2015APAC distributor for Fibre Mountain's Optical Path Exchange (OPX) since 2015. OPX is a software-controlled Layer 1 switch offering 160 ports in a slim 1 RU form factor with 5 nanosecond port-to-port latency.
• LanTro Global Alliance Partnership (LGAP)coreStrategic or Co-development Partner · 1 January 2005Syndeticom is the Australian partner of LGAP, a US$400m global organization and the largest voice & data cabling contractor alliance in the world. LGAP spans every continent with partners including LantroVision (Asia), USIS (North America), LMGIQ (UK), W-TEC (Europe), Interconnect (South Africa), and Apecatu (South America). Provides global service catalogue, guaranteed SLA framework, real-time global service management reporting, and consistent global pricing methodology.
• ADC KronecoreTechnology or Integration · 1 January 2003Certified for ADC Krone installations since 2003. Completed first ADC Krone CAT6A Shielded cabling system in 2007.
• Siemon Cabling SystemcoreTechnology or Integration · 1 January 1993First partner to complete training and appointed as Certified Installer for Siemon Cabling System in 1993.
• Fiber Smart NetworkscoreTechnology or IntegrationAustralian distributor for Fiber Smart Networks Robotic Optical Management Engine (ROME) since 2016. ROME is robotic technology for lights-out data centre management revolutionizing data centre connectivity.
• PanduitcoreTechnology or IntegrationPanduit partner since 2002. Provides structured cabling solutions and infrastructure products.
• 8x8coreTechnology or IntegrationAustralian partner for 8x8 cloud communication platform - Leader in Gartner UCaaS Magic Quadrant for ninth consecutive time. Provides cloud-based voice, meetings, chat, collaboration, and contact centre solutions.
• AvayacoreTechnology or IntegrationTraditional on-premise PABX infrastructure partner. Among most trusted technology partners for telephony solutions.

Scale indicators6 records

Recent moves14 records

Expansion highlights6 records

Broad incumbents

• AVI-SPL: Large global AV and collaboration integrator with a much broader geographic and capability footprint than Syndeticom. Competes for enterprise AV and unified communications work, including multinational rollouts that may flow through LGAP.
• Datacom: Major ANZ-headquartered IT services provider with broad capabilities across cloud, managed services, and infrastructure. Overlaps with Syndeticom's managed services and ICT offerings but at much greater scale and breadth.

Regional players

• Hills Limited: Australian-listed technology distributor and integrator with AV, communications, and healthcare technology offerings. Adjacent business model with overlapping vendor relationships and ANZ customer base, though primarily a distribution/integration hybrid rather than a specialist installer.

Direct peers

• Madison Technologies: Australian distributor and integrator of cabling, networking, and AV infrastructure serving enterprise and carrier customers. Comparable cabling-first product and service portfolio, particularly in data centre and telecommunications infrastructure.
• Stowe Australia: Australian electrical and communications infrastructure contractor serving commercial, industrial, and government clients with cabling, AV, and ICT services. Overlaps with Syndeticom's structured cabling, fitout, and managed services offerings.
• Fredon: Australian electrical and data infrastructure contractor providing design, installation, and managed services across commercial, industrial, and government sectors. Comparable multi-discipline infrastructure delivery model with similar project-based revenue profile.
• Pro AV Solutions: Australian commercial AV integrator with national reach providing design, integration, and managed AV services to corporate, education, and government clients - overlapping directly with Syndeticom's AV and ICT service lines.
• Allcom: Australian-owned AV and ICT integration specialist delivering structured cabling, AV, unified communications, and managed services to enterprise and government clients across Australia. Highly comparable scope and customer verticals to Syndeticom.
• Converged Technology Solutions (CTS): Global systems integrator delivering AV, collaboration, data centre, and managed services to enterprise and government clients. Comparable multi-discipline integration model and end-market exposure to Syndeticom's portfolio.
• RFI Communications: Australian communications infrastructure provider offering wireless, cabling, and network solutions to enterprise and carrier markets. Comparable technical and infrastructure scope particularly in wireless surveys and network integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/syndeticom
• Facebookfacebook.com/Syndeticom

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syndeticom