AVID
AVID Plc is a UK-based pet microchipping company supplying ISO-standard microchips, proprietary Bluetooth scanners, and the 24/7 PETtrac reunification database to veterinary practices, rescue centres, breeders, dog wardens, and pet owners.
- Company typePrivate
- Founded1991
- HeadquartersLewes, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What AVID does
AVID Plc is a UK-based pet identification and reunification company, founded in 1991 and headquartered in Lewes, East Sussex, with a wholly-owned US subsidiary (AVID ID Systems Inc., Norco, California). It designs, manufactures, and supplies ISO-standard pet microchips under the FriendChip and DNA brands, available in regular and mini sizes and supplied in gun or syringe implanter formats with anti-migratory coating. Alongside the hardware, AVID produces a proprietary range of pet microchip scanners under the MiniTracker and PowerTracker brands, including Bluetooth-enabled models capable of reading all four companion animal microchip standards used globally. Its core technology platform is the PETtrac database, a 24/7 pet reunification service that integrates with veterinary practice management software via VetXML and VetEnvoy, with mobile apps, a self-serve website, paper forms, SMS reunification (TEXTtrac), a paper registration safety-net (BACKtrac), a database identification service (Check-a-Chip), Dual Registration, and a FREE Breeder Transfer System.
AVID operates a horizontal go-to-market targeting veterinary practices, animal rescue centres and shelters, pet breeders, local authority dog wardens, and individual pet owners. Revenue is generated through unit-priced hardware sales (microchips and scanners), recurring database/reunification service fees, and minor affiliate streams (pet insurance via Pet Guard, business insurance via Insurantz.com). Sales are executed via a UK freephone sales team, direct exhibition presence at major UK veterinary conferences (BSAVA, BVNA, London Vet Show, SPVS/VPMA, Vets North, BVA Live, ADCH), self-serve web and mobile channels, and channel partners in the form of practice management software vendors. The company holds ISO 9001 certification and operates within the framework of UK DEFRA-compliant compulsory microchipping legislation for dogs (April 2016) and cats (June 2024). AVID is privately held with no disclosed external institutional investment; management includes Denise Chaloner and Simon Clark.
AVID firmographics
Firmographics- Name
- AVID
- Legal name
- AVID Plc
- Website
- https://avidplc.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- AVID Plc is a UK-based pet microchipping company supplying ISO-standard microchips, proprietary Bluetooth scanners, and the 24/7 PETtrac reunification database to veterinary practices, rescue centres, breeders, dog wardens, and pet owners.
- Ownership category
- akta.pro rank
AVID industry classification
Industry- Product category
- Pet Identification & Microchipping
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Animal Identification & Tracking Devices (Microchips, RFID, Tags, Scanners) (HLAMAFAL)
- akta.pro secondary industries
- Remote Monitoring & Connected Pet Care (Wearables, IoT, Chronic Care Programs) (HLAMAGAL), Pet Technology & Smart Devices Distribution (Trackers, Feeders) (CRAOAKAI)
Keywords
Where AVID is headquartered
LocationHeadquarters
- HQ city
- Lewes
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
AVID business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Pet MicroChip Hardware Sales: Sale of ISO standard pet microchips supplied in gun and syringe implanter styles, including FriendChip and DNA product lines in regular and mini sizes.
- MicroChip Scanner/Reader Sales: Sale of proprietary AVID scanners including MiniTracker and PowerTracker ranges, with models featuring memory and Bluetooth connectivity.
- Pet Insurance Partnership: AVID launched pet insurance for cats and dogs provided by Pet Guard, offering 4 levels of cover with complementary treatments and multi-pet discounts.
- PETtrac Database Reunification Services: 24-hour database service for pet microchip registration and reunification, with instant electronic registration via website and practice management software integration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Quote-based pricing for veterinary practices, rescue centres, and breeders |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels6 records
AVID product offering
Product offeringCore offering
AVID manufactures and supplies ISO-standard RFID pet identification microchips (FriendChip and DNA product lines in gun and syringe implanter formats) and proprietary scanner hardware (MiniTracker and PowerTracker ranges with Bluetooth connectivity). The company operates the PETtrac 24-hour pet reunification database, providing electronic microchip registration and lost-pet identification services via website, mobile apps, and VetXML/VetEnvoy integration with veterinary practice management software.
Product overview
AVID provides a complete pet microchipping solution comprising microchip products (FriendChip and DNA in mini/regular sizes), scanners (MiniTracker/PowerTracker ranges with Bluetooth capability), and the PETtrac Database for 24/7 pet reunification. Registration is available through multiple channels: the bespoke website, practice management software integration via VetXML/VetEnvoy, mobile apps, and paper forms. Supporting services include TEXTtrac (SMS reunification), BACKtrac (registration safety-net), Check-a-Chip (database identification), Dual Registration (additional contact), and FREE Breeder Transfer System.
Differentiator
Problem solved
Functional benefit
Brands
- PETtrac: 24-hour pet reunification database managed by AVID, providing microchip registration services and lost pet reunification support.
- MiniTracker
- TEXTtrac
- BACKtrac
- Check-a-Chip
- FriendChip
- DNA
Products and services
- AVID Pet MicroChips (FriendChip and DNA) ISO-standard pet identification microchips available in FriendChip (standard) and DNA (mini) sizes with anti-migratory coating, supplied sterilised in gun or syringe implanter styles for implanting dogs, cats, horses, and other animals.
- Pet MicroChip Scanners (MiniTracker and PowerTracker) Proprietary AVID microchip readers in the MiniTracker and PowerTracker ranges, including models capable of reading all four companion animal microchip standards worldwide, with Bluetooth connectivity, memory functionality, and extended read ranges for veterinary practices, rescue centres, and dog wardens.
- PETtrac Database 24-hour, 365-day pet reunification database managed by AVID, providing instant microchip registration, lost pet tracking, and reunification services accessible to vets, rescue centres, dog wardens, and pet owners.
- TEXTtrac SMS-based pet reunification service that sends pet and owner details directly to authorised users' mobile phones, enabling rapid identification of found microchipped pets via text message.
- BACKtrac Paper registration safety-net service that actively reconciles implanted microchips against the PETtrac database to identify unregistered microchips and contact organisations for missing information, ensuring registration completion.
- Check-a-Chip Cross-channel service to identify which UK pet microchip database a pet is registered with, available via web, mobile app, SMS, and automated telephone (0203 77 38 39 8).
- Dual Registration Optional additional contact registration service primarily used by breeders and rescue organisations to provide an extra safety-net for pet reunification beyond standard microchip registration.
- FREE Breeder Transfer System Free online system allowing pet breeders to transfer microchip registration from their ownership to new pet keepers at no charge, supporting compliance with UK compulsory microchipping legislation.
Quantifiable outcome
- SMS reunification in 20 seconds
- +2 more outcomes
Companies that use AVID
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles4 records
AVID technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature8 records
AVID partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- VetXML ConsortiumcoreAVID is a member of the VetXML Consortium, helping define the XML schema used for electronic microchip registrations in veterinary practice management software. AVID led the way as the first UK pet microchip database to enable this service.
- VetEnvoycoreVetEnvoy acts as a 'hub' service enabling veterinary practice software to communicate microchip registration data securely to the PETtrac database, allowing instant registration with just a click.
- AnilogcoreAnilog shelter management software enables electronic re-registration of AVID microchips using electronic signature pads, capturing new owner signatures and immediately transmitting changes to PETtrac database.
- PremVet / Vet SolutionscorePremVet practice management software from Vet Solutions enables integrated microchip registration - inserting microchip number in practice software automatically sends information to PETtrac database.
- Pet GuardminorPet insurance provider offering pet insurance for cats and dogs underwritten by Pet Guard. AVID launched this product providing 4 levels of cover with complementary treatments and multi-pet discounts.
- Insurantz.comminorInsurance provider offering discounted business insurance for pet microchippers, with special 10% discount for purchases via AVID website.
- The Certification GroupminorConsultancy that assisted AVID in attaining ISO 9001 certification through preparation and independent audit coordination.
- SureFlapminorSureFlap microchip cat flap recognized by AVID as compatible solution for unwanted cat entry problems. The cat flap recognizes pet identification microchips and can be programmed with up to 32 microchip numbers.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
AVID competitors and assessment
Company assessmentDirect peers
- Petlog: Petlog is the UK's largest pet reunification database, operated by the Kennel Club. It directly competes with AVID's PETtrac on database registration, lost-pet reunification, and integration with veterinary practices across the UK.
- Identibase: Identibase is a UK pet microchip database competing head-to-head with PETtrac for breeder, vet, and rescue registrations. Both serve the same compulsory microchipping market and are referenced interchangeably via the Check-a-Chip service.
- PetDetect: PetDetect operates a UK microchip database and supplies compatible microchips and scanners, competing directly with AVID's PETtrac database and FriendChip/DNA microchip products in the veterinary and rescue channel.
- Trovan: Trovan is a manufacturer of RFID microchips and readers for animal identification, with comparable ISO-standard products to AVID's FriendChip/DNA microchips and MiniTracker scanners used in veterinary and welfare applications.
Regional players
- AKC Reunite: AKC Reunite is the largest US pet microchip database operated by the American Kennel Club. It is the US analogue to AVID's PETtrac, with comparable reunification, recovery services, and integrated vet/welfare workflows in a different geography.
- HomeAgain: HomeAgain is a major US pet microchip registry and recovery service. It is comparable to AVID through combined microchip distribution, scanner hardware, and database reunification services, primarily serving North America.
- 24PetWatch: 24PetWatch operates a North American pet microchip registry and pet protection services. It is comparable to AVID through its database and recovery model but serves primarily Canadian/US pet owners rather than the UK market.
Broad incumbents
- Datamars: Datamars is a global leader in animal identification solutions, including RFID microchips, scanners, and traceability platforms for companion animals and livestock. It competes with AVID across microchip hardware, scanner technology, and broader animal-ID infrastructure.
- Virbac: Virbac is a global animal health company with companion animal identification products including microchips. As a broad incumbent, it overlaps with AVID's microchip/scanner offering while also serving diagnostics, pharmaceuticals, and nutrition.
Emerging players
- SureFlap: SureFlap manufactures microchip-reading cat flaps and pet doors compatible with ISO microchips. AVID lists SureFlap as a recommended partner, signalling adjacency in microchip-enabled pet products rather than direct database competition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
AVID social profiles
Digital presenceAVID compliance and trust
Trust signalCompliance1 record
AVID financial estimates
Financial estimateRevenue estimate
Valuation estimate
AVID leadership team
Management profileNumber of profiles
Profiles2 records
AVID subsidiaries and ownership
Company hierarchySubsidiaries1 record
AVID funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AVID M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AVID
What does AVID do?
AVID manufactures and supplies ISO-standard RFID pet identification microchips (FriendChip and DNA product lines in gun and syringe implanter formats) and proprietary scanner hardware (MiniTracker and PowerTracker ranges with Bluetooth connectivity). The company operates the PETtrac 24-hour pet reunification database, providing electronic microchip registration and lost-pet identification services via website, mobile apps, and VetXML/VetEnvoy integration with veterinary practice management software.
Is AVID a public or private company?
AVID is a private company. It is classified as unknown and is currently operating.
When was AVID founded?
AVID was founded in 1991. It employs 11 to 50 people.
Where is AVID based?
AVID is headquartered in Lewes, United Kingdom, in the Europe region.
How does AVID make money?
Four revenue lines are on record. Pet MicroChip Hardware Sales are the primary driver. The others are microChip Scanner/Reader Sales, pet Insurance Partnership and PETtrac Database Reunification Services.
Who are AVID's main competitors?
Direct peers on record are Petlog, Identibase, PetDetect and Trovan. Regional players are AKC Reunite, HomeAgain and 24PetWatch. Broad incumbents are Datamars and Virbac. SureFlap is listed as an emerging player.
Does AVID have an API?
No public API is recorded for AVID.
What industry is AVID in?
AVID's product category is Pet Identification & Microchipping. Its primary akta.pro industry code is HLAMAFAL, Animal Identification & Tracking Devices (Microchips, RFID, Tags, Scanners), with a secondary code of HLAMAGAL, Remote Monitoring & Connected Pet Care (Wearables, IoT, Chronic Care Programs). Its SIC code is 3823.