Recordxpress
RecordXpress is a Canadian records and information management company offering offsite document storage, NAID AAA-certified shredding, digital transformation, and fulfillment services to financial, legal, medical, public, energy, and residential clients across Canada as a division of StorageVault Canada Inc.
- Company typePrivate
- Founded2008
- HeadquartersScarborough, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Recordxpress does
RecordXpress is a Canadian-owned records and information management (RIM) company that provides secure offsite document storage, NAID AAA-certified document shredding, digital transformation, media and vault storage, and fulfillment and warehousing services. The company operates 15+ physical service locations across British Columbia, Alberta, Manitoba, Ontario, and Quebec, supporting both enterprise field sales and walk-in SMB and residential drop-off traffic through a bilingual (English/French) website and call center. Its technology stack centers on a Records & Information Management (RIM) software platform with barcode-level tracking, real-time digital inventory tools, and a web-based client management interface, supplemented by a privacy and cybersecurity program branded as uRISQ.
The company serves six primary customer verticals — Financial, Legal, Medical/Healthcare (primary), and Public Services, Energy, and Residential (secondary) — with a sales-led go-to-market anchored by direct field sales representatives, inside sales via call center, and event-driven community programs such as Shred Events and the Let's Shred Cancer partnership with the Canadian Cancer Society. Revenue is generated through a mix of recurring subscription storage fees, per-box/per-pound shredding transactions, professional services for digitization, managed fulfillment contracts, and product sales through an online shop, with all pricing delivered via custom quote.
RecordXpress was founded in 2008 in Scarborough, Ontario, and was acquired by StorageVault Canada Inc. (SVI-TSX-V) in April 2019 for CAD $32.5 million. Since the acquisition, the company has rebranded (May 2023), added a national fulfillment service line (2020), and installed new leadership (Andrew Brown as President, September 2022). Regulatory positioning is central to the business: NAID AAA certification, i-SIGMA full sanctioning, ARMA and TLOMA memberships, and compliance with PIPEDA and all provincial privacy legislation underpin the company's positioning in regulated verticals.
Recordxpress firmographics
Firmographics- Name
- Recordxpress
- Legal name
- RecordXpress Inc.
- Website
- https://recordxpress.ca
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RecordXpress is a Canadian records and information management company offering offsite document storage, NAID AAA-certified shredding, digital transformation, and fulfillment services to financial, legal, medical, public, energy, and residential clients across Canada as a division of StorageVault Canada Inc.
- Ownership category
- akta.pro rank
Recordxpress industry classification
Industry- Product category
- Records and Information Management Services
- NAICS
- Document Preparation Services (56141), Libraries and Archives (519210)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Corporate Records Storage (Commercial/Enterprise) (TLALALAA)
- akta.pro secondary industries
- Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody) (TLALALAI), Records Management, Retention & eDiscovery (Data Retention Governance) (HDAEADAL), Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG), Secure/High-Value & Document/Records Full-Service Storage (HSAKAHAH)
Keywords
Where Recordxpress is headquartered
LocationHeadquarters
- HQ city
- Scarborough
- HQ country
- Canada
- HQ region
- North America
Offices17 records
Markets served
Recordxpress business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Offsite Document Storage: Secure offsite storage of physical documents in climate-controlled, monitored facilities. Clients pay recurring fees for storage space, retrieval, and delivery services. Revenue is recurring in nature based on volume of boxes stored.
- Certified Document Shredding: NAID AAA-certified secure document destruction services available on scheduled or on-demand basis. Includes issuance of destruction certificates post-service. Revenue is typically per-box or per-pound, either as a standalone service or bundled with storage contracts.
- Digital Transformation Services: Document digitization, scanning, and imaging services enabling paperless solutions and digital records management for hybrid-asset management.
- Media Storage and Management: Climate-controlled storage for electronic media (tapes, hard drives, microfiches, microfilms) with environmental controls free from static, acid, and dust.
- Vault Storage: High-security, climate-controlled vault storage for the most sensitive documents and assets, managed by selected and highly qualified personnel.
- Fulfillment and Warehousing: Order fulfillment, pick-and-pack, labeling, and shipping services for commercial clients. Customizable 24/7 operations with scalable storage capacity across Canada.
- Product Sales: Sale of physical and digital storage and shredding-related products through the RecordXpress online shop (shop.recordxpress.ca).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quote-based pricing across all services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Recordxpress product offering
Product offeringCore offering
Recordxpress provides secure offsite document storage, NAID AAA-certified shredding, digital scanning and imaging, media and vault storage, and fulfillment and warehousing services for Canadian businesses and residential customers. The company manages the full information lifecycle through its Records & Information Management system with barcode tracking and real-time inventory access, operating from 15+ locations across Canada.
Product overview
RecordXpress is a Canadian-owned records and information management services company that offers a comprehensive suite of document management solutions organized into core services including Offsite Document Storage, Certified Document Shredding (NAID AAA-certified), Digital Transformation, Document Scanning and Imaging, Media Storage and Management, Vault Storage, and Fulfillment and Warehousing. Additional services include the uRISQ Privacy and Cybersecurity Program, Product Sales through an online shop, Shred Events for community outreach, and the Let's Shred Cancer charitable initiative. The company operates as a division of StorageVault Canada Inc. and serves industries including Financial, Legal, Medical/Healthcare, Public Services, Residential, and Energy sectors across Canada through 16+ locations.
Differentiator
Problem solved
Functional benefit
Products and services
- Offsite Document Storage Secure offsite storage of physical documents in climate-controlled, 24/7 monitored Records Centres using barcode tracking and a Records & Information Management system, providing security, compliance, efficiency, and scalable retention for businesses.
- Certified Document Shredding NAID AAA-certified secure document shredding offered on a scheduled or on-demand basis with destruction certificates issued after service, providing compliant end-of-life destruction for paper records across Canada.
- Digital Transformation Document digitization, centralized management, and automation services that enable paperless workflows and hybrid-asset management for organizations converting physical records into searchable digital content.
- Document Scanning and Imaging Professional scanning services that convert paper documents to digital formats for efficient storage, retrieval, and management by client teams.
- Media Storage and Management Climate-controlled, static-free, acid-free, and dust-free storage environment designed to preserve the integrity and longevity of electronic media such as tapes, hard drives, microfiches, and microfilms.
- Vault Storage High-security, climate-controlled vault storage for the most sensitive documents and valuable physical assets, managed by selected and highly qualified personnel under continuous monitoring.
- Fulfillment and Warehousing Order fulfillment and warehousing services including customizable 24/7 operations, scalable storage, pick-and-pack, labeling, and shipping solutions for commercial clients across Canada.
- uRISQ Privacy and Cybersecurity Program Privacy and cybersecurity program providing information protection services and compliance support to organizations managing sensitive data.
- RecordXpress Online Shop Products Sale of physical and digital storage and shredding-related products through the RecordXpress online shop.
- Shred Events Event-based shredding service offering for private, community, or charitable organizations that creates awareness around secure information management and provides secure on-site or mobile document destruction.
Quantifiable outcome
- Reduce offsite storage costs by 50% on average
- +2 more outcomes
Companies that use Recordxpress
Customer profileSegments6 records
Ideal customer profiles5 records
Recordxpress technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Recordxpress partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- Canadian Olympic Committee / Team CanadaminorParent company StorageVault Canada Inc. is the Official Storage and Moving Partner of Team Canada (Canadian Olympic Committee). The five-year partnership runs through 2024 and provides residential, office, corporate, and industrial storage and moving services to the COC, National Sport Organizations, and Team Canada athletes. The partnership aligns shared values around supporting the Canadian sporting community.
- Canadian Cancer SocietycoreRecordXpress has partnered with the Canadian Cancer Society to launch the 'Let's Shred Cancer' (Déchiquetons le cancer) initiative, supporting life-saving cancer research. Customers who choose the mobile shredding service contribute to a meaningful cause — every shredded document represents hope for a brighter future in cancer research. Special rates are offered for charitable and non-profit organizations.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Recordxpress competitors and assessment
Company assessmentBroad incumbents
- Access Self Storage: Canadian self-storage company that sold RecordXpress to StorageVault in 2019 in a related-party transaction. Operates in adjacent real-estate-intensive storage lines and shares historical ownership ties.
- Cintas Corporation: Large North American business services company with a document shredding and records management division. Competes with RecordXpress on secure shredding while offering a much broader uniform, facility, and compliance services portfolio.
- Pitney Bowes: Global document management, mail, and shipping solutions company with mailroom management, document capture, and back-office automation offerings that compete for the digital transformation and mail/document workflow budgets RecordXpress targets.
Direct peers
- Iron Mountain: Global leader in records storage, secure shredding, and information management. Direct competitor across RecordXpress's full RIM, shredding, digital transformation, and media storage service lines, with substantially larger scale and global footprint.
- Shred-it (Stericycle): Canadian-headquartered secure shredding and information destruction specialist, now part of Stericycle. Directly competes with RecordXpress's NAID AAA-certified shredding services and competes for enterprise compliance contracts.
- Recall (Iron Mountain): Former standalone records management competitor (Recall Canada) that competed directly with RecordXpress prior to Iron Mountain's acquisition. Founder Andrew Stiles previously served as Director of Operations at Recall Canada, making the comparison particularly relevant.
- Crown Records Management: North American records and information management provider offering offsite storage, secure shredding, scanning, and media vault services. Directly comparable to RecordXpress on service mix and target customer segments.
- Corodata: West Coast US-based records storage, shredding, and document imaging company. Closely comparable service portfolio to RecordXpress and competes for North American enterprise records management contracts.
- Vital Records Control: US-based records management, secure shredding, and document imaging provider. Comparable offering across RIM, NAID-equivalent destruction, and digitization services to enterprise customers.
Regional players
- Sentinel Storage: Sibling brand under the StorageVault Canada portfolio, operating self-storage facilities across Western Canada. Adjacent rather than directly competing on RIM but illustrates the parent's diversified storage strategy and potential cross-sell channel.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Recordxpress social profiles
Digital presenceRecordxpress compliance and trust
Trust signalCompliance5 records
Recordxpress financial estimates
Financial estimateRevenue estimate
Valuation estimate
Recordxpress leadership team
Management profileNumber of profiles
Profiles3 records
Recordxpress funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Recordxpress M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Recordxpress
What does Recordxpress do?
Recordxpress provides secure offsite document storage, NAID AAA-certified shredding, digital scanning and imaging, media and vault storage, and fulfillment and warehousing services for Canadian businesses and residential customers. The company manages the full information lifecycle through its Records & Information Management system with barcode tracking and real-time inventory access, operating from 15+ locations across Canada.
Is Recordxpress a public or private company?
Recordxpress is a private company. It is classified as corporate owned and is currently operating.
When was Recordxpress founded?
Recordxpress was founded in 2008. It employs 11 to 50 people.
Where is Recordxpress based?
Recordxpress is headquartered in Scarborough, Canada, in the North America region.
How does Recordxpress make money?
Seven revenue lines are on record. Offsite Document Storage is the primary driver. The others are certified Document Shredding, digital Transformation Services, media Storage and Management, vault Storage, fulfillment and Warehousing and product Sales.
Who are Recordxpress's main competitors?
Broad incumbents on record are Access Self Storage, Cintas Corporation and Pitney Bowes. Direct peers are Iron Mountain, Shred-it (Stericycle), Recall (Iron Mountain), Crown Records Management, Corodata and Vital Records Control. Sentinel Storage is listed as a regional player.
Does Recordxpress have an API?
No public API is recorded for Recordxpress.
What industry is Recordxpress in?
Recordxpress's product category is Records and Information Management Services. Its primary akta.pro industry code is TLALALAA, Corporate Records Storage (Commercial/Enterprise), with a secondary code of TLALALAI, Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody). Its NAICS code is 56141 and its SIC code is 7374.