What Carolina Restoration Services does

Carolina Restoration Services is an emergency restoration contractor headquartered in Morrisville, North Carolina, operating as a regional brand under ATI Restoration, LLC, a privately held national restoration services platform. Founded in 1997, the firm provides 24/7/365 emergency response across the Raleigh Triangle, covering Wake, Durham, Franklin, Johnston, Chatham, and Orange counties under North Carolina state contractor license #43004. The franchise is one of more than 40 office locations ATI operates across 25+ U.S. states, which gives the Morrisville operation access to nationwide catastrophe-response resources without owning that footprint outright. The regional manager is Jason Bennett, and primary intake is handled through a 24-hour phone line (919-469-1955) backed by the parent's national 800 number.

The company delivers an end-to-end restoration service portfolio that begins with emergency mitigation and extends through full reconstruction. Core offerings include Water Damage Restoration (water extraction, moisture mapping, leak detection using infrared cameras and moisture monitors, industrial dehumidification, contents cleaning, and document drying), Fire & Smoke Damage Restoration (board-up services, structural cleaning, soot and odor removal, HVAC duct cleaning, debris removal), Mold Remediation (area sealing, airflow control, safe disposal), Reconstruction (demolition, structural repairs, board-ups, lead and asbestos abatement, vandalism restoration), and Catastrophe Response (floods, hurricanes, wildfires, earthquakes). Field technicians individually hold IICRC certifications across seven disciplines: Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation, Carpet Repair & Reinstallation, Odor Control, and Tree Damage Repair. Specialized commercial service lines include Infectious Disease Decontamination (high-touch disinfection, large-scale disinfection, ICRA barriers, encampment cleanup) and Demolition Services.

The business operates as a professional-services restoration contractor with a project-based, one-time-fee revenue model. Pricing is rarely paid out-of-pocket by end customers — services are typically covered under property insurance policies, and the firm coordinates coverage approval directly with carriers before commencing work. The go-to-market motion is enterprise field sales executed through direct customer outreach (phone and website), supplemented by insurance-carrier referral pathways and digital content marketing under the ATI national brand. Customers span Residential Property Owners and nine commercial verticals: Commercial & Industrial, Education, Federal Government, Healthcare, Hospitality, Multifamily, Retail, State & Municipal, and Insurance. The firm explicitly services both residential and commercial accounts, with Fast-Track Reconstruction as a wedge into commercial work where business-continuity timelines justify premium pricing.

Name

Carolina Restoration Services

Legal name

ATI Restoration, LLC

Website

https://carolinarestorationservices.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Carolina Restoration Services is an emergency restoration contractor based in Morrisville, NC, operating as a regional brand under ATI Restoration, LLC. The firm provides 24/7 water, fire, mold, and catastrophe restoration with IICRC-certified technicians serving residential and commercial customers across the Raleigh Triangle area.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (562910), Remediation Services (56291), Waste Management and Remediation Services (562)

SIC

Construction - Special Trade Contractors (1700), General Bldg Contractors - Residential Bldgs (1520), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Post-Disaster Whole-Home Rebuild (Fire/Water/Storm) (HSAPAEAH), Structural Repair & Framing Reconstruction (HSAPAOAG), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Disaster recovery services
• Commercial reconstruction services

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Emergency Restoration Services: One-time service fees for water damage, fire damage, mold remediation, and reconstruction services. Services are often covered under insurance policies with direct billing to insurance providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Carolina Restoration Services is a full-service general contractor that delivers 24/7/365 emergency property restoration and disaster recovery for residential and commercial customers. Services span water extraction and damage restoration, fire and smoke damage restoration, mold remediation, contents and document drying, structural cleaning and decontamination, board-ups, infectious disease decontamination, demolition, and complete reconstruction including Fast-Track Reconstruction for commercial properties. The company bills insurance providers directly and dispatches IICRC-certified technicians with a fleet of vehicles to handle disasters of any size.

Product overview

Carolina Restoration Services, operating as ATI Restoration, is a full-service general contractor specializing in emergency restoration services. The company offers a unified service portfolio centered on Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Reconstruction, and Catastrophe Services. Services range from immediate 24/7 emergency response and mitigation through complete property reconstruction. The company also provides specialized commercial services including infectious disease decontamination and demolition. All technicians hold individual IICRC certifications in areas including Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation, Carpet Repair & Reinstallation, Odor Control, and Tree Damage Repair. The company works directly with insurance providers to facilitate claims and expedite recovery for both residential and commercial properties.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Comprehensive water damage mitigation and restoration services for residential and commercial properties, encompassing the full workflow from emergency response through structural recovery. Service is delivered 24/7/365 by IICRC-certified technicians using advanced water extraction equipment, dehumidification systems, moisture mapping, and leak detection technology, with direct coordination of insurance claims.
• Fire & Smoke Damage Restoration Full-service fire damage repair and restoration for residential and commercial properties, covering board-up services, structural cleaning, smoke and odor deodorization, HVAC duct cleaning, demolition, debris removal, and contents cleaning evaluation, delivered by IICRC-certified technicians with direct insurance coordination.
• Mold Remediation Professional mold removal and remediation for homes and commercial properties, including area sealing to contain spores, airflow control to prevent spore spread, safe waste disposal, and property restoration, executed by IICRC Applied Microbial Remediation-certified technicians.
• Reconstruction Services Full reconstruction services for residential and commercial properties, including demolition, debris removal, board-ups, structural repairs, lead and asbestos abatement, and vandalism restoration, with a Fast-Track Reconstruction offering phased to return commercial tenants to their spaces as quickly as possible.
• Catastrophe Restoration Services Emergency response and restoration services for natural disasters, including flood cleanup, tropical storms, hurricanes, wildfires, and earthquakes, for both residential and commercial properties, leveraging the ATI Restoration nationwide network for large-scale mobilization.
• Infectious Disease Decontamination Commercial infectious disease decontamination services for healthcare, government, education, hospitality, and other facilities, including high-touch disinfection, large-scale disinfection, ICRA barriers, and homeless encampment cleanup, executed by trained technicians.
• Demolition Services Full demolition services for commercial properties, including structural demolition, selective and controlled demolition, dismantling, and debris removal as part of the restoration workflow.
• Commercial Services (Industry Vertical Programs) Specialized commercial restoration service programs tailored to specific industry verticals — Commercial & Industrial, Education, Federal Government, Healthcare, Hospitality, Multifamily, Retail, State & Municipal, and Insurance — combining the full restoration, reconstruction, and decontamination capability set to address the compliance, continuity, and rapid-response requirements of each sector.

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Emerging players

• AdvantaClean: Franchised light environmental and restoration provider focused on mold, moisture, and air quality services with overlap into Carolina's residential and light-commercial water/mold work.

Direct peers

• ATI Restoration (parent): The parent entity operating Carolina Restoration Services as a regional brand; same service portfolio, certifications, and insurance coordination across 40+ U.S. offices.
• BELFOR Property Restoration: Global leader in disaster recovery and property restoration with full mitigation-to-reconstruction capability and significant commercial/government contract presence.
• ServiceMaster Restore: Long-standing brand in residential and commercial restoration under ServiceMaster; comparable end-to-end mitigation and reconstruction offering with insurance-billing expertise.
• Rainbow International Restoration: Neighborly-owned restoration franchise providing water, fire, and mold services; comparable franchise structure with direct insurance relationships and 24/7 response.
• DKI (Disaster Kleenup International): Member-owned restoration network with regional contractors across North America providing water, fire, mold, and reconstruction services — directly comparable franchise/cooperative model.
• ServPro Industries: Largest U.S. property restoration franchise network offering water, fire, and mold restoration with direct insurance billing — closest direct competitor to ATI/Carolina in the Carolinas.
• Restoration 1: National restoration franchise specializing in water, fire, mold, and sewage cleanup with insurance coordination — comparable residential/commercial mix to Carolina.
• Paul Davis Restoration: National restoration franchise offering residential and commercial recovery, reconstruction, and contents services with strong insurance relationships — directly comparable franchise model.
• PuroClean: Franchised restoration network serving water, fire, mold, and biohazard incidents for residential and commercial clients with insurance-coordinated billing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ATIrestoration
• LinkedInlinkedin.com/company/american-technologies-inc
• Instagraminstagram.com/ati_restoration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carolina Restoration Services