Certified Property Management

What Certified Property Management does

Certified Property Management (CPM) is a privately held property management firm headquartered at 1195 Beacon Street in Brookline, Massachusetts, providing full-service condominium management to associations and individual unit owners across the Greater Boston area (Suffolk, Norfolk, and Middlesex Counties). The company has operated for over 30 years and serves condominium associations, their boards, and individual condo unit/investment property owners with a bundled offering that includes financial management, maintenance coordination, capital project management, emergency response, and rental management services.

The service stack is delivered through the Vantaca third-party property management platform, which provides an online portal for financial reporting, tenant/owner/management communication, and maintenance request handling. Operational execution is led by CEO Robin D. Gold and Managing Principal Charles Reed, supported by staff with CAI designations and licensed credentials (builder, underground utility installer, OSHA-10). Documentation is facilitated through a partnership with HomeWise Docs, and capital project work is coordinated with building envelope firms and the City of Boston Historic Commission for historic properties.

CPM generates revenue primarily through recurring monthly management fees billed to condominium associations and individual unit owners on a quote-based pricing model (not publicly disclosed), supplemented by project-based capital improvement fees and professional services revenue. The go-to-market is relationship-driven, primarily through website lead capture, direct phone/email outreach, and a content marketing program via the 'Certified Advice' blog, Facebook, Instagram, and Google reviews, targeting Greater Boston condo boards and trustees.

Name

Certified Property Management

Legal name

Certified Property Management

Website

https://propertymanage.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Certified Property Management is a privately held Brookline, Massachusetts-based firm providing full-service condominium association management, rental management, capital project oversight, and emergency response for condo boards and unit owners across Greater Boston's Suffolk, Norfolk, and Middlesex counties.

Ownership category

akta.pro rank

Product category

Condominium Property Management

NAICS

Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro industry

PRIMARYBPAJAHAA

Condominium Association Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

SECONDARYBPAJAHAN

Association Compliance, Governance & Board Support Services

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

SECONDARYBPAJAFAB

Single-Family Rental (SFR) Property Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

SECONDARYBPAJAFAM

Residential Maintenance & Turnover Services (Make-Ready, Inspections)

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

Keywords

• Condominium property management
• Condo association services
• Rental property management
• Capital project management
• Condominium maintenance services

Headquarters

HQ city

Brookline

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Condominium Association Management Fees: Recurring management fees for full-service condominium association management including financial management, maintenance coordination, administrative services, and community management.
2. Condo Unit Rental Management: Management fees for individual condo unit rental property management including tenant placement, lease administration, rent collection, and property maintenance.
3. Capital Projects Management: Project management services for capital improvements including initial planning, cost estimation, contractor selection, and project supervision.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Certified Property Management provides full-service condominium management for condominium associations and individual condo unit owners in the Greater Boston area. Services span financial management, maintenance coordination, capital projects, rental management, 24/7 emergency response, and compliance administration, supported by the Vantaca online management portal. The firm operates as a collaborative partner to condo boards, providing specialized expertise across operations, administration, physical maintenance, and community management.

Product overview

Certified Property Management offers a unified full-service condominium management platform designed for Greater Boston condo associations. The core Management Services platform handles information management (financial management, accounting, data, communications, contracts) and physical management (maintenance, vendor management, resident support, enforcement). The offering spans rental services for associations and individual unit owners, capital project management, emergency response, and maintenance coordination. Document services are provided through Homewise Docs, while client portal access and online management capabilities run on the Vantaca platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Condominium Management Services
• Condominium Rental Services
• Individual Condo Unit Rental Property Management
• Capital Projects Management
• Emergency Services
• Maintenance Services

Quantifiable outcome

• 24/7 maintenance emergency response
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered supportive, core and strategic.

• HomeWise DocssupportiveTechnology or IntegrationHomeWise Docs provides documentation services for Certified Property Management clients. They use HomeWise to quickly deliver lender documents, status letters, by-laws, questionnaires, and related documents. Clients create an account to request documentation through the HomeWise platform.
• VantacacoreTechnology or IntegrationVantaca is the property management software platform used by Certified Property Management. It provides an all-in-one online management portal with full financial database access, tenant/owner/management communication capabilities, and on-demand maintenance request functionality.
• Community Association Institute (CAI)strategicStrategic or Co-development PartnerCertified Property Management is a proud member of the Community Association Institute. Staff members maintain professional designations with CAI, ensuring they stay up-to-date with the latest industry standards and best practices through continuous professional development.
• Building Envelope FirmssupportiveImplementation/ SI/ Consulting PartnerCPM works with several building envelope firms to develop Capital Needs Assessments that help communities understand building infrastructure and plan for future capital improvements.
• City of Boston Historic CommissionstrategicStrategic or Co-development PartnerCPM collaborates with the City of Boston Historic Commission and project engineers on capital projects involving historic properties to ensure compliance with historic preservation standards while improving building integrity.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• FirstService Residential: Largest residential property manager in North America, with a deep condominium and HOA management practice across the U.S. and Canada. Directly comparable as a full-service condo association manager, though at vastly greater scale than CPM.
• Associa: One of the largest community association management companies in North America, serving HOAs, condominiums, and co-ops with full-service management. Directly comparable in service mix (management, maintenance, capital projects) and target customer.
• Sentry Management: Large U.S. HOA and condominium association management firm offering full-service management, financial, and maintenance services. Comparable in core offering (HOA/condo association management) and target customer (community association boards).
• Peabody Properties: New England-based residential and condominium property manager with a strong Greater Boston and Eastern Massachusetts footprint. Directly comparable as a regional condo/residential manager with overlapping service portfolio and target market.
• CAM (Community Association Management) companies — Heritage Property Management: Mid-size HOA/condo association manager in the Northeast with comparable service offering (financial management, maintenance, capital project oversight). Directly comparable target market and service mix to CPM.

Broad incumbents

• Greystar: Largest U.S. apartment and residential property manager, with growing condo/HOA exposure. Comparable in residential property management fundamentals, though CPM is a much smaller, locally focused specialist.
• Lincoln Property Company: Large diversified U.S. real estate services firm with a residential management arm. Overlaps with CPM on residential and condominium property management but operates far more broadly (multifamily, commercial, mixed-use) and at much greater scale.

Others

• Buildium: SaaS property management platform used by many small and mid-size residential managers, including condo managers. Relevant comparable as the technology backbone for many of CPM's peers and a competitive threat to relationship-driven local managers.
• AppFolio (AppFolio Property Manager): SaaS property management platform serving residential and community association managers, including competitors of CPM. Relevant as a technology enabler/supplier in CPM's category and as a vector for tech-enabled competitive pressure.

Regional players

• Cornerstone Property Management: Regional property manager serving the Greater Boston and New England condo/HOA market with management, maintenance, and financial services. Comparable as a competing local full-service manager, though smaller and less established than CPM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CertifiedPropertyManagement
• Instagraminstagram.com/cpmboston

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Certified Property Management