What Bedzzle does

Bedzzle is an Italy-based cloud-native hospitality management software vendor that delivers an all-in-one platform combining Property Management System (PMS), Booking Engine, Channel Manager, and Revenue Management System (RMS), along with supporting modules including CRM, Payment Gateway (PSD2-compliant), Simple POS, Bedzzle Mail, Notification Center, electronic invoicing (SDI), electronic fiscal receipts (RT), Signature Pad PRO, and Brand & Style tools. The platform is built on Google Cloud Platform with infrastructure distributed across the Americas, Europe, and Asia, supporting 36 languages and integrating with more than 500 OTA and GDS channels (Booking.com, Expedia, Airbnb, TripAdvisor, Trivago, Amadeus, Sabre, Agoda, Google HPA). Compliance certifications include PCI DSS, GDPR, ISO 27001/27017/27018, SOC 2/3, FedRAMP, and PSD2/SCA, with deep localization for Italian regulatory requirements (SDI electronic invoicing, ISTAT reporting, Portale Alloggiati).

The company serves Italian SMB and mid-market hospitality operators including hotels, residences and apartments, agriturismi and vacation rentals, and bed & breakfasts, with productized offerings spanning from cost-sensitive B&Bs to full-service hotels. Its go-to-market is hybrid: a product-led self-serve registration model with no credit card required for entry, augmented by enterprise sales-led demos for larger properties. Revenue is generated via customized SaaS subscriptions to PMS/Booking Engine/Channel Manager modules, tiered support services (Bronze free through Platinum with dedicated account manager), and add-on subscriptions for Revenue Management. Pricing is quote-based and not publicly disclosed, with claims of 50%+ cost savings versus competitors through a pay-per-use cloud model. Distribution is amplified by the Zucchetti Group's 1,650+ partner network and 700,000+ customer base following Bedzzle's 2020 acquisition, with full incorporation into Zucchetti Hospitality Srl scheduled for June 1, 2026.

Name

Bedzzle

Legal name

Bedzzle Srl

Website

https://bedzzle.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Bedzzle is an Italy-based cloud-native SaaS platform providing an all-in-one hospitality management suite (PMS, Booking Engine, Channel Manager, Revenue Management) to SMB and mid-market hotels, B&Bs, residences, and vacation rentals, now part of Zucchetti Group.

Ownership category

akta.pro rank

Product category

Hospitality Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

akta.pro primary industry

Booking Engines & Direct Web Booking (THALACAD)

akta.pro secondary industry

Hotel CRS & Booking Engines (THALADAA)

Keywords

• Hospitality management software
• Cloud property management
• Hotel booking engine
• Channel manager software
• Revenue management system

Headquarters

HQ city

Lecce

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - PMS/Booking Engine/Channel Manager: Monthly or annual subscription for cloud-based Property Management System, Booking Engine, and Channel Manager. Pricing is customized based on property size and features used. No upfront hardware costs or server maintenance required.
2. Support Services (Bronze, Silver, Gold, Platinum): Tiered support services with Bronze (free), Silver, Gold, and Platinum paid tiers offering prioritized response times and dedicated account managers.
3. Revenue Management Add-on: Additional subscription for advanced revenue management and pricing optimization features.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Bedzzle provides an all-in-one cloud-based hospitality management platform that integrates a Property Management System (PMS), Booking Engine, Channel Manager, and Revenue Management System for hotels, bed & breakfasts, residences, agriturismi, and vacation rentals. The platform synchronizes reservations, rates, and inventory across 500+ OTAs and GDS channels in real time and includes built-in compliance for Italian electronic invoicing (SDI), GDPR, and PSD2 payment processing.

Product overview

Bedzzle is an all-in-one cloud hospitality management platform designed for hotels, bed & breakfasts, residences, and vacation rentals. The platform consists of five core integrated products: PMS (Property Management System), Booking Engine, Channel Manager, Revenue Management System (RMS), and Website/CMS. These core systems work together seamlessly—reservations made through the Booking Engine automatically populate the PMS, while the Channel Manager synchronizes availability across 500+ distribution channels in real-time. Revenue Management algorithms optimize pricing based on occupancy and market conditions. Supporting modules include CRM, Payment Gateway, Bedzzle Mail, Simple POS, Notification Center, Fatturazione (invoicing), electronic invoicing (SDI), electronic receipts (RT), Signature Pad PRO, and Brand & Style tools. The platform operates exclusively on Google Cloud infrastructure across Americas, Europe, and Asia data centers.

Differentiator

Problem solved

Functional benefit

Products and services

• PMS (Property Management System) Cloud-based hotel management system providing Front Desk, Back Office, accounting, guest management, check-in/out, reservation management, dynamic pricing, and multi-property management. Integrates with all other Bedzzle modules. Targets full-service hotels and hospitality businesses.
• Booking Engine Online reservation system with dynamic pricing, real-time availability, 36-language support, mobile-optimized web apps, and integration with PMS and Channel Manager. Features online auctions, dynamic packages, geolocation offers, and e-commerce for extra services. Designed for hotels and accommodations seeking direct online bookings.
• Channel Manager Distribution management system connecting to 500+ OTAs, GDS systems, and metasearch platforms including Booking.com, Expedia, Airbnb, TripAdvisor, Trivago, and Google HPA. Provides real-time inventory synchronization to prevent overbooking for hospitality businesses.
• Revenue Management System (RMS) Intelligent revenue optimization through dynamic pricing algorithms based on occupancy rates, seasonal factors, and market demand. Features yield management, RevPAR analysis, market segmentation, and competitive pricing strategies for hospitality businesses seeking to maximize revenue.
• CRM (Customer Relationship Management) Guest relationship management with centralized contacts, activity tracking, preferences management, and online check-in capabilities. Includes facial recognition for document scanning and transport management for guest transfers. Designed for hotels and hospitality businesses.
• Payment Gateway Virtual POS for processing credit card payments with PCI DSS compliance. Supports pre-authorizations, refunds, chargebacks, and recurring payments. Includes PSD2/SCA compliance for European transactions. Designed for hotels and hospitality businesses processing online payments.
• Simple POS Point of Sale system for selling products and services with direct charging to guest accounts. Supports multiple outlets including bars, restaurants, spas, and external partners with inventory management. Designed for hotels and hospitality businesses operating F&B and ancillary services.
• Booking Engine API Developer API for integrating Bedzzle's booking functionality into external websites. Supports custom widget development and CMS integrations including WordPress, Joomla, Drupal, and Magento. Designed for developers and web agencies building hospitality websites.

Quantifiable outcome

• 50%+ cost savings compared to major competitors by paying only for resources used
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability7 records

Feature14 records

Partnerships

Ten partnerships are on record, tiered core.

• Zucchetti GroupcoreStrategic or Co-development Partner · 1 January 2020Bedzzle was acquired by Zucchetti Group in 2020, with full incorporation into Zucchetti Hospitality Srl effective June 1, 2026. Zucchetti is Italy's first software house in Europe with 45+ years experience, 9,500+ employees, 1,650+ partners, and 700,000+ customers. The partnership brings expanded R&D investment and access to Zucchetti's hospitality solutions portfolio.
• Google Cloud PlatformcoreTechnology or IntegrationBedzzle runs entirely on Google Cloud Platform infrastructure with databases distributed across America, Europe, and Asia. Uses 70+ Google points of presence in 33 countries. Benefits include enterprise security (ISO 27001, SOC 2/3, PCI DSS), environmental sustainability commitment, and global low-latency delivery.
• Booking.comcoreChannel Partner/ Reseller/ DistributorBooking.com is one of 500+ OTA channels integrated with Bedzzle's Channel Manager for real-time inventory and rate synchronization.
• Expedia GroupcoreChannel Partner/ Reseller/ DistributorExpedia Group channels integrated via certified connection for real-time availability and pricing updates.
• AirbnbcoreChannel Partner/ Reseller/ DistributorAirbnb integrated via iCalendar synchronization for inventory management.
• TripAdvisorcoreChannel Partner/ Reseller/ DistributorCertified TripAdvisor partner enabling Instant Booking and metasearch integration for direct bookings from TripAdvisor.
• AmadeuscoreChannel Partner/ Reseller/ DistributorGDS connectivity via Amadeus for hotel distribution to travel agencies and corporate booking tools.
• SabrecoreChannel Partner/ Reseller/ DistributorGDS connectivity via Sabre for hotel distribution to travel agencies and corporate booking tools.
• AgodacoreChannel Partner/ Reseller/ DistributorAgoda OTA channel integrated for real-time inventory synchronization.
• PayPalcoreTechnology or IntegrationPayPal payment processing integrated for deposit confirmations and payment collection on Bedzzle platform.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Hotelogix: Hotelogix is a cloud-based PMS with channel manager and booking engine modules targeting independent and small-chain hotels globally. Comparable in scope and customer profile to Bedzzle.
• SiteMinder: SiteMinder provides a channel manager and booking engine widely used by independent hotels, with global distribution and similar OTA integration coverage. Directly comparable on channel distribution functionality.
• Mews: Mews is a modern cloud-native PMS with integrated booking engine, payments, and operations modules, serving hotels and hostels. Competes head-to-head with Bedzzle's PMS-centric offering in the European hospitality market.
• Little Hotelier: Little Hotelier targets small properties (B&Bs, guesthouses, small hotels) with an integrated PMS, booking engine and channel manager — overlapping directly with Bedzzle's B&B and small property segment.
• Cloudbeds: Cloudbeds offers an all-in-one cloud hospitality suite (PMS, Booking Engine, Channel Manager) targeting independent hotels and groups — directly comparable to Bedzzle's integrated platform and SMB-to-mid-market positioning.
• RoomKeyPMS: RoomKeyPMS offers a cloud property management system with integrated booking engine, channel manager, and revenue management for hotels and resorts — direct overlap with Bedzzle's core product suite.

Broad incumbents

• BookingSuite (Booking.com): BookingSuite is the SaaS arm of Booking.com offering channel manager and PMS-adjacent tools to its accommodation partners. As an incumbent inside the dominant OTA, it competes broadly with Bedzzle's channel distribution value proposition.
• Sabre Hospitality (SynXis): Sabre's SynXis platform provides CRS, distribution, and hotel tech solutions for chains and groups. Comparable to Bedzzle on the booking engine and channel distribution layer, with a much larger enterprise footprint.
• Oracle Hospitality (OPERA Cloud): Oracle OPERA Cloud is a global, enterprise-grade PMS and hospitality platform serving chains and large independent hotels. While not a specialist SMB platform, it competes for the upper end of Bedzzle's mid-market segment.

Emerging players

• SHR Group: SHR Group delivers CRS, booking engine, channel manager, and revenue management solutions for hotels, with strong European and chain-hotel presence. Emerging player with meaningful feature overlap with Bedzzle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/bedzzleitalia

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bedzzle