What Extensia does

Extensia is a Brisbane-based, privately held Australian software company (founded 2014, 1–10 employees) whose core product, RecordPoint, is a health information exchange (HIE) platform. RecordPoint provides authorised practitioners with real-time access to patient records and test results from across the healthcare ecosystem — hospitals, GPs, specialists, allied health, radiology, pathology, and health apps — and is engineered around secure data exchange, with user authentication, access control, and audit trail views aligned to Australian Privacy Principles.

The company sells on a B2B SaaS subscription basis, distributing through direct enterprise sales led by a "Book a Demo" motion. Publicly disclosed customers include Western Australia's Goldfields and Midwest Primary Health Networks (coordinated care over vast distances) and the WA Department of Health (the award-winning Health Navigator project in the WA Wheatbelt), alongside articulated go-to-market segments covering government health services, aged care, Indigenous health, disability care, and research institutions. A Queensland care coordination trial for chronic and complex patients produced a stated 26% reduction in avoidable hospital admissions, which functions as the company's principal quantified outcome metric and basis for credibility in state-level procurement.

Extensia's commercial footprint is currently concentrated in Queensland and Western Australia. It maintains strategic ties with the Australian Digital Health Agency (ADHA) at the federal/national level, and with industry bodies including HISA, MSIA, NRHA, and IAPP, which collectively provide ecosystem reach across digital health, rural health, medical software, and privacy professional communities. No external funding rounds, executive roster, recurring revenue figures, or AI/ML product capabilities are disclosed in the available material.

Name

Extensia

Legal name

Extensia

Website

https://extensia.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Extensia is a Brisbane-based Australian software company whose RecordPoint platform enables real-time, secure sharing of patient records across hospitals, GPs, allied health, aged care, and government health services, sold via B2B SaaS subscriptions.

Ownership category

akta.pro rank

Product category

Healthcare Information Exchange

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG)

akta.pro secondary industry

Healthcare Master Data Management (MDM) & Patient/Provider Identity Data (HLACAIAB)

Keywords

• Health information exchange
• Healthcare interoperability
• Patient record sharing
• Care coordination software
• Healthcare data security

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. RecordPoint Platform Licensing: B2B SaaS licensing model providing healthcare organizations access to the RecordPoint platform for secure health information exchange. Subscription-based model targeting healthcare providers, government health services, and aged care providers across Australia.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Extensia develops and licenses RecordPoint, a healthcare information exchange platform that gives authorized practitioners real-time access to patient records and test results across hospitals, GPs, specialists, allied health, radiology, pathology and health apps. The platform enables secure, compliant sharing of patient information between healthcare providers, government health services, aged care providers, Indigenous health organisations, disability care providers, and research institutions in Australia.

Product overview

Extensia offers a single unified product called RecordPoint — a healthcare information exchange platform that connects healthcare providers with patient information throughout the care journey. RecordPoint serves governments, health services, aged care providers, Indigenous health organisations, disability care providers, and research institutions, enabling them to securely share health information across the ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• RecordPoint: A platform providing authorised practitioners with real-time access to patient records and test results from wherever they are in the health ecosystem.

Products and services

• RecordPoint

Quantifiable outcome

• 26% reduction in avoidable hospital admissions

Named customers2 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• MSIA (Medical Software Industry Association)minorStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. MSIA represents the medical software industry in Australia.
• NRHA (National Rural Health Alliance)minorStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. NRHA advocates for rural health in Australia.
• IAPP (International Association of Privacy Professionals)minorStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. IAPP is the leading global information privacy community.
• HISA (Health Information Systems Australia)minorStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. HISA is the body for digital health professionals in Australia.
• CheckupminorStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. Checkup is an Australian health organization.
• ADHA (Australian Digital Health Agency)coreStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. ADHA is the government agency responsible for national digital health services and My Health Record.
• IDEASminorStrategic or Co-development PartnerListed as a partner organization in the 'Who we have worked with' section. IDEAS is an Australian health organization.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Alcidion: Alcidion is an ASX-listed Australian health informatics company that builds patient flow, interoperability and clinical content solutions for hospitals and health services. It is directly comparable because it sells into the same Australian state health department buyers, with overlapping HIE-adjacent functionality.
• InterSystems: InterSystems HealthShare is a leading global HIE and interoperability platform sold into Australian state health services. It competes head-to-head with RecordPoint on real-time patient record aggregation and provider data sharing.
• Orion Health: Orion Health is a New Zealand-founded global vendor of Health Information Exchange (HIE) and clinical workflow platforms with active deployments in Australia. It is a direct competitor for HIE-style contracts with Australian state health authorities, addressing the same fragmented-data problem RecordPoint solves.
• ADHA / My Health Record: The Australian Digital Health Agency operates My Health Record, Australia's national patient-controlled health record. It is the closest analogue to Extensia because both focus on secure, interoperable health information sharing across the Australian healthcare ecosystem, and ADHA is also a listed partner of Extensia, making it both a collaborator and potential substitute.
• Dedalus: Dedalus is a European-headquartered health IT vendor with significant Australian operations following its acquisition of DXC's healthcare business. It competes in HIE and integrated care coordination across Australian state health networks, targeting the same procurement pipeline as RecordPoint.

Broad incumbents

• Telstra Health: Telstra Health is the diversified Australian health-IT arm of Telstra, operating across telehealth, hospital and aged care software. It overlaps with RecordPoint through its broader interoperability and consumer-health products but is a broader incumbent portfolio rather than a niche HIE.
• Oracle Health (formerly Cerner): Oracle Health (formerly Cerner) is a global EHR and HIE incumbent with major deployments in Australian state health systems. It competes with RecordPoint for the same secure health-information-sharing contracts and offers overlapping interoperability capabilities.
• MedicalDirector: MedicalDirector (now part of the Telstra Health group) is one of Australia's largest GP clinical software vendors. It is an adjacent peer because GP clinical systems are a natural integration point for record-sharing platforms like RecordPoint and the same primary-care buyers are involved.
• NextGen Healthcare: NextGen Healthcare is a US-listed vendor of ambulatory EHR, population health and interoperability platforms. While primarily North American, its interoperability toolkit competes for cross-provider data-sharing tenders in markets like Australia where RecordPoint also operates.

Emerging players

• Healthengine: Healthengine is an Australian consumer-facing healthcare appointment and practice-management platform. It is an adjacent peer given shared customers (GP practices and patients) and overlapping ambitions on connected health data, though its primary focus is consumer access rather than HIE.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/extensia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Extensia