Diginova

Name

Diginova

Legal name

DigiNova

Website

https://diginova.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Service Robotics Integration

NAICS

Services for the Elderly and Persons with Disabilities (624120), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Healthcare & Assistive Robotics (HDAAAIAC)

akta.pro secondary industry

Service & Hospitality Robots (HDAAAIAB)

Keywords

• Service robotics solutions
• Healthcare robotics
• Hospitality robotics
• Robot application development
• Cloud robot monitoring

Headquarters

HQ city

Amersfoort

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Robot Sales: Sale of robotic hardware including Pepper (social humanoid), Howard (mobile sensing platform), and Beam (telepresence) robots. As official reseller of Pepper, they provide hardware procurement with warranty and service conditions.
2. Software Development: Custom robot application development leveraging voice, navigation, animations and Android platform capabilities. Applications run on robots and Android tablets/phones.
3. Consulting Services: Robotics consultancy covering vision formation to accepted implementation. Includes business case calculation, robot application development, and deployment support.
4. Training Services: Training programs on robotics strategy, robot app development and robot deployment process, delivered online or on-site.
5. Support and Maintenance: 24/7 alarm center with remote support and robot replacement within 24 hours if malfunctioning. Ongoing monitoring through BoT cloud platform.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

DigiNova sells, deploys, and supports service robotics for healthcare and hospitality organizations in the Netherlands, acting as an authorized reseller of SoftBank Robotics' Pepper, Howard, and Beam robots. The company also develops and operates vertical-specific software platforms (Pebbel Zorgt for care, myAmigo for hospitality) and a proprietary Brain of Things (BoT) cloud platform that monitors robot health, complemented by consultancy, custom application development, training, and a 24/7 alarm center with robot replacement within 24 hours.

Product overview

DigiNova is a Dutch robotics company that provides an integrated ecosystem of robots, software platforms, and professional services. Its hardware portfolio consists of three robots — Pepper (a social humanoid), Howard (a mobile sensing platform), and Beam (a telepresence robot) — all available for 24/7 deployment. These robots are supported by two vertical software platforms: Pebbel Zorgt for the care sector and myAmigo for hospitality, both built on Android and accessible across tablets and phones. Underpinning the offering is the Brain of Things (BoT) cloud for robot health monitoring, a 24/7 alarm center for remote support, and professional services including Human-Machine Interaction design, Service Design, Robot App Development, Robotics Consultancy, and Training. DigiNova operates as an authorized reseller of Softbank Robotics' Pepper robot.

Differentiator

Problem solved

Functional benefit

Brands

• Pebbel Zorgt: Healthcare platform offering client-centered care applications that support independence and self-reliance, fed by care workers and informal caregivers.
• myAmigo
• Brain of Things (BoT)

Products and services

• Pepper A 120 cm social humanoid robot that communicates with people, perceives its environment and engages in conversation when it detects a person. Features a chest touchscreen for content and supports 24/7 deployment. Sold by DigiNova as an authorized reseller of SoftBank Robotics' Pepper robot for healthcare, hospitality, and business organizations.
• Howard A 50 cm mobile sensing platform designed to patrol and collect data (video, temperature, motion), autonomously navigate at up to 18 km/h and send signals to other platforms. Features a head-mounted touchscreen and can carry a person to move quickly. Supports 24/7 deployment.
• Beam Mobility telepresence robot for connecting people anywhere without travel. Includes a mobile video platform, superzoom, state-of-the-art audio, full autonomy functions, and an Open API compatible with webapps.
• Pebbel Zorgt A comprehensive care platform offering client-centered healthcare applications fed by care workers and informal caregivers, promoting personal autonomy and self-reliance to address growing care demand in an aging society.
• myAmigo A hospitality platform enabling applications from sending entry tickets to warm welcomes by Pepper robot, designed to create friendly customer-oriented environments that are easy to monitor and adjust. Applicable across business, retail, and care settings.
• Brain of Things (BoT) DigiNova's proprietary cloud platform that connects all deployed robots and continuously monitors the 'health' (operational status) of each robot to ensure reliability.
• 24/7 Alarmcentrale A 24/7 alarm center providing remote support when deployed robots encounter problems, with the ability to swap a malfunctioning robot within 24 hours.
• Robotisering Consultancy Consultancy services guiding organizations from vision formation through to accepted robot deployment, covering all phases of robotics implementation with a focus on business case and ROI.
• Robot App Development Custom application development for robots, maximizing robot capabilities using speech, navigation, and animations. Applications run on Android and can be deployed on Android tablets and phones.
• Training (online / on location) Training programs covering robotics strategy, robot app development, and the robot deployment process, delivered online or on-site, based on the team's years of experience developing applications for robots.

Quantifiable outcome

• 24/7 support availability with robot replacement within 24 hours

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature5 records

Partnerships

One partnership is on record.

• SoftBank RoboticscoreChannel Partner/ Reseller/ DistributorDigiNova operates as official reseller of Pepper robot in partnership with SoftBank Robotics. This relationship ensures customers have access to the latest robot capabilities and optimal warranty and service conditions. The partnership provides the hardware foundation for DigiNova's comprehensive robotics solutions including software development, service design, and ongoing support.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Furhat Robotics: Swedish developer of the Furhat social robot for healthcare, education, and customer-service settings. Comparable because it offers a humanoid, multimodal social robot targeting overlapping use cases in eldercare and hospitality.
• SoftBank Robotics Europe: Manufacturer of the Pepper humanoid that DigiNova resells and integrates in the Netherlands. Directly comparable because the same robot hardware and warranty terms anchor both companies' go-to-market in service/hospitality and care environments.
• Savioke: US-based maker of the Relay autonomous service robot deployed in hotels, hospitals, and senior-living communities. Comparable because it is a direct competitor in indoor service-robot deployment for hospitality and care verticals.
• Promobot: Manufacturer of autonomous service humanoid robots deployed in healthcare, retail, hospitality, and business centers across Europe and the Middle East. Comparable because it overlaps directly with Pepper-style humanoid service roles in DigiNova's customer segments.
• Pudu Robotics: Chinese manufacturer of commercial service robots for restaurants, hotels, hospitals, and retail worldwide. Comparable because its indoor service robots target the same hospitality and healthcare budgets as DigiNova's Pepper and Howard deployments.
• PAL Robotics: Spain-based maker of TIAGo and ARI humanoid/service robots sold across Europe into healthcare, hospitality, and research. Comparable because it competes for the same European service-robotics deployments with similar humanoid platforms.
• OhmniLabs: Producer of the Ohmni telepresence robot used in healthcare, education, and senior living. Comparable because it is a head-to-head competitor for telepresence use cases (Beam) within care organizations.
• Temi: Maker of the Temi personal/service telepresence and AI robot sold globally to healthcare, hospitality, and retail. Comparable because it competes directly with DigiNova's Beam telepresence deployments and Pepper-style service use cases.
• Keenon Robotics: Global manufacturer of commercial service robots for hospitality (food delivery), healthcare, and retail. Comparable because it competes with DigiNova for hospitality/indoor automation deployments at the same buyer profile.

Broad incumbents

• Intuition Robotics: Developer of ElliQ, an AI-driven companion device specifically targeting older adults aging in place. Comparable because it competes for the same elderly-care engagement outcomes that DigiNova's Pebbel Zorgt aims to enable, though via a non-humanoid form factor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DigiNovaNL
• LinkedInlinkedin.com/company/diginova_nl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diginova