Clínica Ciudad del Mar

What Clínica Ciudad del Mar does

Clínica Ciudad del Mar is a multi-facility private healthcare provider headquartered in Viña del Mar, Chile, operating as a wholly-owned subsidiary of the diversified healthcare conglomerate Empresas Banmédica since 2006. The organization runs a main hospital providing 24-hour emergency care, hospitalization, surgical theaters, adult and pediatric intensive care units, neonatology, and digital imaging, supplemented by five outpatient medical centers across the Valparaíso Region (Centro Médico Libertad, Centro Médico Bosques, Centro Integral de la Mujer, Centromed Viña del Mar, and Centromed Quilpué). Service breadth spans more than 45 medical specialties delivered by 100+ specialists, with dedicated centers for oncology (chemotherapy, immunotherapy, biological therapies) and women's health (gynecology, obstetrics, mammography, tomosynthesis, pelvic floor rehabilitation), plus an ambulatory major surgery unit (Cirugía Mayor Ambulatoria).

The underlying technology stack is conventional clinical infrastructure: MRI, CT, mammography, digital radiology, ultrasound, endoscopy, pulmonary function and neurological labs, plus digital patient-facing tools including online appointment booking and the Mi Portal patient portal. The facility base includes a LEED Silver-certified building (Centro Médico Bosques, 2017) and a closed-care-accredited main hospital (Superintendencia de Salud, 2010, reaccredited 2014).

Revenue is generated through fee-for-service healthcare delivery billed to patients, ISAPRE health insurers (nine contracted providers including Banmédica, Vida Tres, Consalud, Colmena Golden Cross, Cruz Blanca, Masvida, Óptima, FUSAT), and the public FONASA system, with additional revenue from GES (Guaranteed Health Problems) and CAEC (Catastrophic Disease) coverage pathways. Distribution combines direct patient self-service (online and call center booking), in-person care at six regional facilities, insurance provider referrals, and a 2025 captive channel via Help Seguros (also part of Empresas Banmédica). Marketing is primarily digital via the clinic website and social media channels focused on health education and patient acquisition.

Name

Clínica Ciudad del Mar

Legal name

Clínica Ciudad del Mar

Website

https://ccdm.cl

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Clínica Ciudad del Mar is a multi-facility private hospital and outpatient network in Chile's Valparaíso Region, operating six facilities under parent Empresas Banmédica, delivering 45+ medical specialties with 100+ specialists to insured, public-system, and self-pay patients.

Ownership category

akta.pro rank

Headquarters

HQ city

Viña Del Mar

HQ country

Chile

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Outpatient Healthcare Services: Medical consultations, diagnostic procedures, and treatments provided through clinics and medical centers. Revenue generated through consultations, procedures, and examinations billed to patients and insurance providers.
2. Inpatient and Surgical Services: Hospitalization, surgical procedures, and critical care services including the intensive care units (adult, pediatric, neonatal) and emergency services.
3. Health Insurance Partnerships: Partnerships with ISAPRE providers (Banmédica, Vida Tres, Consalud, Colmena Golden Cross, Cruz Blanca, Masvida, Óptima, FUSAT) and FONASA for coverage of medical services.
4. GES/CAEC Coverage: Guaranteed health problem coverage (GES) and Additional Coverage for Catastrophic Diseases (CAEC) for high-cost treatments, particularly in oncology.
5. Diagnostic Imaging and Laboratory Services: Advanced imaging services including MRI, CT scans, mammography, X-rays, ultrasound, and clinical laboratory tests.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Clínica Ciudad del Mar operates a multi-facility private healthcare network in the Valparaíso Region of Chile, providing comprehensive medical services including 24-hour emergency care, hospitalization, surgical services, diagnostic imaging, and laboratory through its main hospital and five outpatient medical centers. The clinic delivers specialized care in oncology (chemotherapy, immunotherapy, biological therapies), women's health (gynecology, obstetrics, mammography), pediatrics, neonatology, and ambulatory surgery, supported by more than 100 medical specialists. It also offers digital patient services including online appointment booking and a patient portal (Mi Portal), with billing through ISAPRE insurers, FONASA, and direct private pay.

Product overview

Clínica Ciudad del Mar operates as a multi-facility healthcare provider in the Valparaíso Region of Chile, consisting of a main hospital and five outpatient medical centers. The main Clínica Ciudad del Mar serves as the core facility offering 24-hour emergency care, hospitalization, surgical services, and diagnostic imaging. Satellite facilities include Centro Médico Libertad (50+ specialties), Centro Médico Bosques (30+ specialties, LEED certified), Centro Integral de la Mujer (women's health), Centromed Viña del Mar (120+ specialists), and Centromed Quilpué (regional coverage). The Centro Integral de Oncología provides comprehensive cancer treatment. Digital services include online appointment booking and the Mi Portal patient portal for administrative and health management. The organization is part of the Empresas Banmédica group.

Differentiator

Problem solved

Functional benefit

Brands

• Por una Vida Saludable: Corporate Social Responsibility program focusing on community health, environmental sustainability, and employee welfare

Products and services

• Clínica Ciudad del Mar (Main Hospital) The main hospital facility in Viña del Mar at 13 Norte 635, providing 24-hour emergency care, hospitalization, surgical theaters, and diagnostic centers for adult and pediatric patients with high-complexity medical services.
• Centro Médico Libertad Outpatient medical center spanning over 3,000 square meters, offering 50+ medical specialties including the Centro Integral de Oncología, with 37 consultation rooms for adult and pediatric patients and diagnostic imaging services.
• Centro Médico Bosques Medical center located in Reñaca spanning 2,329 square meters across three floors, featuring over 30 specialties, 26 consultation rooms, diagnostic imaging services including MRI and CT scan, and outpatient surgery facilities. LEED Silver certified for sustainable building design.
• Centro Integral de la Mujer Women's health center offering comprehensive female healthcare services including gynecology, obstetrics, mammography, tomosynthesis, pelvic floor rehabilitation, and specialized care across all life stages. Facility has 7 consultation rooms with ultrasound and procedure rooms.
• Centromed Viña del Mar Outpatient medical center in downtown Viña del Mar featuring over 120 specialists across 45+ specialties, with 50 consultation rooms and support services including imaging, laboratory, MRI, CT scan, mammography, X-ray, bone densitometry, and ultrasound.
• Centromed Quilpué Regional outpatient healthcare center in Quilpué offering services with 30+ specialists across 24 specialties, including 15 consultation rooms, sample collection, kinesiology, laboratory, CT scan, mammography, X-ray, ultrasound, and bone densitometry.
• Centro Integral de Oncología Comprehensive oncology center providing cancer treatment including chemotherapy, immunotherapy, biological therapies, and targeted therapies, supported by GES (Guaranteed Health Problems) coverage and CAEC (Additional Coverage for Catastrophic Diseases) for qualifying patients.
• Ambulatory Surgery Center (Cirugía Mayor Ambulatoria) Ambulatory surgery center offering plastic surgery, proctology, urology, gynecology, and general surgery procedures with same-day discharge.
• Adult and Neonatal ICU Services Intensive care units for adults, pediatrics, and neonates, providing critical care services for the most severe cases.
• Diagnostic Imaging and Laboratory Services Advanced imaging services including MRI, CT scans, mammography, X-rays, ultrasound, and clinical laboratory tests, available across the clinic's facilities.

Quantifiable outcome

• First private clinic in Valparaíso Region to achieve closed-care accreditation from Superintendent of Health (2010)
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core.

• Help Seguros (Empresas Banmédica)coreStrategic or Co-development Partner · 1 January 2025Health insurance partnership providing specialized health insurance products including high-cost care coverage and supplementary insurance for Clínica Ciudad del Mar patients and their families.
• ASPADEcoreStrategic or Co-development Partner · 1 January 2024Social inclusion partnership supporting employment of people with cognitive disabilities. Clínica Ciudad del Mar received the 'Sello Empresa Inclusiva' recognition and employs ASPADE workers as part of their teams.
• Banmédica S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar. Also provides CAEC catastrophic disease coverage.
• Vida Tres S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• Consalud S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• Colmena Golden Cross S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• Cruz Blanca S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• Masvida S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• Óptima S.A.coreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• FUSATcoreOthersISAPRE health insurance provider offering coverage for medical services at Clínica Ciudad del Mar.
• FONASAcoreOthersPublic health insurance system providing coverage for Chilean citizens. Clínica Ciudad del Mar serves as second-level provider for FONASA patients referred for specialized care.
• GES (Guaranteed Health Problems)coreOthersGovernment-mandated health coverage for specific conditions requiring guaranteed treatment timelines and quality standards.
• CAEC (Cobertura Adicional para Enfermedades Catastróficas)coreOthersAdditional coverage for catastrophic diseases offered by ISAPRE providers, potentially covering up to 100% of high-cost medical expenses for qualifying patients.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Clínica Santa María: Santiago-based private hospital network with similar multi-specialty ambulatory + inpatient model, strong ISAPRE relationships, and outpatient satellite medical centers. Most directly comparable in care model and payer mix to CCdM, but operates in the Santiago metropolitan market.
• Clínica Indisa: Santiago private hospital offering general medical/surgical services, emergency care, and outpatient specialties with ISAPRE partnerships. Comparable in size, comprehensive specialty coverage, and multi-payer model to CCdM.
• Clínica Vespucio: Private multi-specialty hospital in Santiago serving ISAPRE and FONASA patients with general medical/surgical, emergency, and diagnostic services. Closely matches CCdM's service profile and payer mix.
• Clínica Bicentenario: Chilean private hospital focused on medium-complexity care with strong ISAPRE/FONASA relationships. Comparable in positioning as a regional/private alternative to academic centers, with similar specialty breadth.
• Clínica Dávila: Private hospital in Santiago with strong emergency, surgical, and ambulatory services, accepting all major ISAPREs and FONASA. Comparable mid-tier private multi-specialty hospital model with similar GES/CAEC coverage and specialty breadth.

Emerging players

• IntegraMédica: Chilean outpatient medical center network offering multi-specialty consultations, imaging, and laboratory services across multiple regions. Comparable in the ambulatory/specialty clinic layer of CCdM's medical center portfolio, though with less inpatient depth.

Broad incumbents

• Clínica Las Condes: Large Santiago-based private academic hospital with comprehensive specialties, diagnostic imaging, and oncology programs. Comparable in service breadth and ISAPRE-driven model, but with substantially larger scale and broader tertiary/quaternary case mix.
• Clínica Alemana de Santiago: Major private hospital system in Santiago affiliated with Universidad del Desarrollo. Comparable as a high-end private multi-specialty hospital serving affluent Chilean populations with broad ISAPRE and FONASA coverage, but operates at much larger scale and is the dominant tertiary referral center where CCdM historically sends complex cases.
• Hospital Clínico Universidad Católica: Major academic private hospital in Santiago with high-complexity services, research programs, and full ISAPRE/FONASA coverage. Comparable as a high-end multi-specialty provider, but with much larger scale and quaternary capabilities CCdM does not match.

Others

• RedSalud (Empresas Banmédica): Sister-network of medical centers and clinics also owned by Empresas Banmédica, CCdM's parent. Related through shared parent ownership and overlapping ISAPRE integration, though positioned as a more outpatient/ambulatory network versus CCdM's hospital anchor model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/clinicaciudaddelmar
• Facebookfacebook.com/ciudaddelmar
• LinkedInlinkedin.com/company/cl-nica-ciudad-del-mar
• Instagraminstagram.com/clinicaciudaddelmar
• Xx.com/ciudaddelmar

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clínica Ciudad del Mar