AP Plumbing
AP Plumbing is a privately-held plumbing services company founded in 1986, headquartered in Rochester, NY with a regional office in Syracuse. It delivers residential and commercial plumbing, sewer, drain, water heater, and emergency services, plus a $19/month Priority Partner Plan subscription, to homeowners and businesses across Upstate New York.
- Company typePrivate
- Founded1986
- HeadquartersRochester, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What AP Plumbing does
AP Plumbing is a privately-held, founder/owner-operated plumbing services company headquartered in Rochester, New York, with a regional office in Syracuse. Founded in 1986, the company operates across two Upstate New York markets delivering residential and commercial plumbing services including drain cleaning, water heater repair and installation, sewer line repair, trenchless water line replacement, gas line installation, leak detection, fixture replacement, and 24/7 emergency response. The company also offers water treatment solutions (softeners, whole-house filtration, reverse osmosis) and smart home water control systems with automatic shutoff and smartphone alerting. Core technical capabilities include trenchless repair methods (pipe bursting and pipe lining), sewer camera inspections, hydro jetting equipment, and acoustic/thermal/video leak detection tools.
Revenue is generated primarily through one-time fee-for-service plumbing work charged per job (rather than hourly) and supplemented by a recurring subscription membership, the Priority Partner Plan (Comfort Club), priced at $19/month, which delivers priority service within 24 hours, service discounts (5-50% depending on work type), extended repair warranties, one annual plumbing inspection, and one water quality analysis per year. Go-to-market is sales-led via direct field service with fully stocked vehicles, supplemented by a 24/7 phone intake, online self-service scheduling, and a multi-channel marketing engine (blog content, paid promotions, review generation, contests/sweepstakes, community sponsorships). The company holds two Master Plumber licenses (#MP 276 and #MP A-178), is EPA Lead-Safe certified, BBB A+ accredited, a Nexstar Network member, and a Certified Delta Service Provider, and maintains a customer base anchored in residential homeowners, with commercial work spanning offices, restaurants, retail, multi-family, and light industrial customers across both markets.
AP Plumbing firmographics
Firmographics- Name
- AP Plumbing
- Legal name
- AP Plumbing
- Website
- https://applumbing.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- AP Plumbing is a privately-held plumbing services company founded in 1986, headquartered in Rochester, NY with a regional office in Syracuse. It delivers residential and commercial plumbing, sewer, drain, water heater, and emergency services, plus a $19/month Priority Partner Plan subscription, to homeowners and businesses across Upstate New York.
- Ownership category
- akta.pro rank
AP Plumbing industry classification
Industry- Product category
- Plumbing Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Plumbing & Pipefitting Contracting (IMAFALAC)
- akta.pro secondary industries
- Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Pipe Installation, Repair & Repiping (HSAOAAAB), Faucet, Sink & Shower/Tub Installation & Repair (HSAOAAAE), Sump Pump & Sewage Ejector Pump Service (HSAOABAM)
Keywords
Where AP Plumbing is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
AP Plumbing business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Plumbing Services (Repair, Installation, Maintenance): One-time service fees for plumbing repairs, installations, and maintenance for residential and commercial customers. Charged by the job, not by the hour. Includes emergency services available 24/7.
- Priority Partner Plan (Comfort Club Membership): Monthly subscription at $19/month providing priority service, 5% off installations, 50% off service fees, 15% off repairs, extended warranties, and included annual inspections. Initial 24-month commitment with automatic monthly renewal thereafter.
- Emergency Plumbing Services: After-hours emergency service calls with standard rates and no overtime charges for residential customers. Weekend and holiday service available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Priority Partner Plan - $19/month |
| Other | Pay-as-you-go | Standard Service Discounts |
| Other | One time/ perpetual license | Warranty Coverage |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
AP Plumbing product offering
Product offeringCore offering
AP Plumbing is a plumbing service company that provides residential and commercial plumbing repairs, installations, and maintenance across Rochester and Syracuse, NY. Core offerings include drain cleaning, sewer line repair, water heater services, gas line installation, leak detection, trenchless water line replacement, and 24/7 emergency plumbing response. The company also offers a Priority Partner Plan (Comfort Club) subscription membership that delivers priority scheduling, discounts, and ongoing maintenance.
Product overview
AP Plumbing is a residential and commercial plumbing service company operating in Rochester and Syracuse, NY. The company offers a unified suite of plumbing services organized around core offerings: residential and commercial plumbing repairs, installations, and maintenance; sewer and drain services including cleaning, repair, and replacement; water heater services; and emergency plumbing available 24/7. The product portfolio includes specialized services such as water treatment (softeners, filtration, reverse osmosis), gas line plumbing, fixture installation, and smart home water control. AP Plumbing also offers a value-add membership program called Priority Partner Plan (Comfort Club Plan) providing ongoing maintenance and discounts. The company differentiates through upfront pricing, licensed technicians, BBB A+ accreditation, Nexstar membership, and Energy Star partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Plumbing Services
- Commercial Plumbing Services
- Sewer & Drain Services
- Water Heater Services
- Emergency Plumbing Services
- Priority Partner Plan (Comfort Club Membership)
- Water Treatment Services
- Fixture Installation & Replacement
- Gas Line Plumbing
- Plumbing Winterization
- Frozen & Burst Pipe Repair
- Leak Detection Services
- Low Water Pressure Repair
- Water Line Replacement
Quantifiable outcome
- No overtime charges for residential customers
- +1 more outcomes
Companies that use AP Plumbing
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
AP Plumbing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
AP Plumbing partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Nexstar NetworkcoreAP Plumbing is a proud member of Nexstar Network, a professional plumbing network focused on customer service excellence. This membership provides access to best practices, training, and industry recognition.
- Delta (Certified Delta Service Provider)coreAP Plumbing is a certified Delta Service Provider, trained and authorized to service Delta faucet products. This certification ensures quality installations and repairs for Delta products.
- Isaac (HVAC Partnership)minorAP Plumbing partnered with Isaac to provide HVAC services in the Syracuse market, expanding service offerings beyond plumbing to include heating and cooling solutions.
- Green Troops to TradesminorVeterans training program partnership supporting veterans transitioning to civilian careers in the plumbing trade through training and employment opportunities.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
AP Plumbing competitors and assessment
Company assessmentDirect peers
- Roto-Rooter: National plumbing and drain cleaning franchise offering residential and commercial plumbing services with 24/7 emergency response. Directly comparable as a scaled multi-market plumbing service operator, though with national rather than regional footprint.
- Mr. Rooter Plumbing: Neighborly company franchise providing residential and commercial plumbing services across the U.S. Comparable service mix (drain cleaning, water heaters, fixtures, emergency) with similar upfront-pricing and licensed-technician positioning.
- Benjamin Franklin Plumbing: National plumbing franchise focused on residential service, repairs, and installations with on-time guarantee and upfront pricing. Closely mirrors AP Plumbing's residential-first, transparent-pricing, warranty-backed service model.
Regional players
- Len The Plumber: Mid-Atlantic regional plumbing service company offering residential plumbing, drain cleaning, water heater, and sewer services with 24/7 emergency response. Comparable in operating model and service portfolio but serves a different geography (DC/Baltimore/Philadelphia).
- Rochester Plumbing & Heating (local): Local Rochester-area plumbing competitor offering similar residential and light commercial plumbing services. Direct local-market competitor, though specific company details are not confirmed publicly.
- Mr. Drain Plumbing: Syracuse/Rochester-area plumbing service operator offering drain cleaning and residential plumbing services. Competes in AP Plumbing's core service territory with similar residential plumbing offerings.
Broad incumbents
- ARS / Rescue Rooter: Large multi-brand residential HVAC, plumbing, and electrical services platform operating Rescue Rooter and other brands. Comparable plumbing service capabilities but operates at significantly larger scale across multiple U.S. regions.
- ServiceMaster Restore: National franchise network providing restoration, cleaning, and emergency services including water-damage plumbing response. Adjacent in emergency response capability and franchise operating model rather than direct plumbing service competition.
Emerging players
- HomeServe USA: Home repair and maintenance membership plan provider offering plumbing, electrical, and HVAC coverage via monthly subscriptions. Comparable subscription-membership concept (similar to AP Plumbing's Priority Partner Plan) but operates as an insurer/membership network rather than a direct service contractor.
Others
- Nexstar Network: Membership network of independent plumbing, HVAC, and electrical contractors providing training, best practices, and vendor partnerships. AP Plumbing is already a member; relevant as an ecosystem peer enabling operational benchmarking and procurement leverage.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
AP Plumbing social profiles
Digital presenceAP Plumbing financial estimates
Financial estimateRevenue estimate
Valuation estimate
AP Plumbing leadership team
Management profileNumber of profiles
AP Plumbing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AP Plumbing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AP Plumbing
What does AP Plumbing do?
AP Plumbing is a plumbing service company that provides residential and commercial plumbing repairs, installations, and maintenance across Rochester and Syracuse, NY. Core offerings include drain cleaning, sewer line repair, water heater services, gas line installation, leak detection, trenchless water line replacement, and 24/7 emergency plumbing response. The company also offers a Priority Partner Plan (Comfort Club) subscription membership that delivers priority scheduling, discounts, and ongoing maintenance.
Is AP Plumbing a public or private company?
AP Plumbing is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AP Plumbing founded?
AP Plumbing was founded in 1986. It employs 51 to 100 people.
Where is AP Plumbing based?
AP Plumbing is headquartered in Rochester, United States, in the North America region.
How does AP Plumbing make money?
Three revenue lines are on record. Plumbing Services (Repair, Installation, Maintenance) is the primary driver. The others are priority Partner Plan (Comfort Club Membership) and emergency Plumbing Services.
Who are AP Plumbing's main competitors?
Direct peers on record are Roto-Rooter, Mr. Rooter Plumbing and Benjamin Franklin Plumbing. Regional players are Len The Plumber, Rochester Plumbing & Heating (local) and Mr. Drain Plumbing. Broad incumbents are ARS / Rescue Rooter and ServiceMaster Restore. HomeServe USA is listed as an emerging player. Nexstar Network is listed as an others.
Does AP Plumbing have an API?
No public API is recorded for AP Plumbing.
What industry is AP Plumbing in?
AP Plumbing's product category is Plumbing Services. Its primary akta.pro industry code is IMAFALAC, Plumbing & Pipefitting Contracting, with a secondary code of HSAOAAAA, Residential Plumbing Fixture Installation & Repair. Its NAICS code is 23822 and its SIC code is 1623.