Atende

What Atende does

Atende S.A. is a Warsaw-headquartered, Warsaw-Stock-Exchange-listed (ATD) Polish IT integrator founded in 1990 that designs, deploys and operates IT infrastructure for enterprise, public-sector and defence clients. Its core offering is end-to-end digital transformation — IT integration, data-centre infrastructure, cloud (Azure, AWS, Google Cloud), cybersecurity (Security Suite for KSC compliance, Security-as-a-Service), managed network and helpdesk services, and hardware resale through Tier-1 partnerships with Cisco (Gold Partner), Dell, VMware, Fortinet, Infoblox, SAP and others.

Underpinning the integrator business is a portfolio of proprietary software and hardware products built through subsidiaries: SMaCS and SMaCS OM (telecom policy control and charging for 2G/3G/LTE/WiFi/5G, serving all Polish mobile operators with >6M sessions), Phoenix-RTOS (open-source real-time OS for IoT, via Phoenix Systems, deployed in smart meters across Europe and Asia), ChainDoc/ChainRepo (blockchain document digitisation used by 20+ Polish financial institutions, co-developed with NASK SA), redGrid (Smart-Grid MDM for utilities, used in the first large-scale smart metering project for Energa-Operator), besmart.energy (AI-driven local energy cluster/microgrid management), besmart.vision (cobot vision and control), eCars (cloud EV-charging settlement integrated with SAP), and Akadi laser-optical air-quality sensors built on proprietary semiconductors from subsidiary OmniChip.

The company monetises through a mix of project-based IT integration services, recurring managed services and software subscriptions, and hardware/infrastructure resale, selling primarily via direct enterprise field sales organised by vertical (Telecom, Energy, Finance, Industry 4.0, Defence, Public Sector). With 101–250 employees, a PLN 143M market capitalisation and 35+ years of operating history, Atende combines the profile of a mature domestic systems integrator with a growing proprietary-IP and AI-enabled energy/IoT software franchise.

Name

Atende

Legal name

Atende S.A.

Website

https://atende.com

Company type

Public

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Atende S.A. is a Warsaw-listed Polish IT integrator that delivers end-to-end digital transformation — IT integration, cloud, cybersecurity, and managed services — to telecom, energy, finance, defence and public-sector clients, supported by proprietary software (SMaCS, Phoenix-RTOS, ChainDoc, besmart.energy) and its own semiconductor design subsidiary.

Ownership category

akta.pro rank

Product category

IT Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

IT Risk Management (ITRM) (HDADAIAD), Network Performance Management & Observability Services (BPAEAEAH), Secure ICs, Smart Cards & Trusted Hardware (HDAHAAAJ)

Keywords

• IT systems integration
• Telecom billing software
• Smart grid solutions
• Cybersecurity services
• Cloud infrastructure

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. IT Integration Services: Network integration, system integration, data center infrastructure deployment. Project-based professional services with engineering teams.
2. Managed IT Services: Ongoing IT management, monitoring, helpdesk, network management services. Recurring revenue contracts.
3. Proprietary Software Licensing: Own software products including SMaCS for telecom operators, Phoenix-RTOS, ChainDoc, besmart.energy, eCars. Includes SaaS/cloud delivery model.
4. Hardware and Infrastructure Sales: Sale of IT hardware including servers, networking equipment, data center infrastructure from technology partners (Cisco, Dell, etc.).
5. Cloud Services: Cloud migration, implementation, and managed cloud services. Support for Azure, Google Cloud, AWS deployments.
6. Cybersecurity Services: Security as a Service, Security Suite for KSC compliance, cybersecurity integration services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Atende is a Polish IT integrator that designs, deploys, and manages enterprise IT infrastructure — including networks, data centers, cloud, and cybersecurity — and commercializes proprietary software for telecommunications (SMaCS policy control and charging), energy (besmart.energy, redGrid, Phoenix-RTOS), Industry 4.0 (besmart.vision cobots), and blockchain-based document digitization (ChainDoc). The company also sells hardware from technology partners (Cisco, Dell, VMware, Fortinet, Infoblox) and operates managed services, 24/7 monitoring, helpdesk, and security-as-a-service offerings.

Product overview

Atende is a Polish IT integrator offering a comprehensive portfolio of IT integration services, cybersecurity solutions, and proprietary software products. The core offerings span IT infrastructure integration (networks, systems, data centers, digital workplace), cloud services, and specialized software for telecommunications, energy, and Industry 4.0. Key proprietary products include SMaCS (telecommunications management platform), ChainDoc/ChainRepo (blockchain document solutions), Phoenix-RTOS (real-time IoT operating system), besmart.energy (AI energy management), besmart.vision (cobot vision systems), eCars (EV charging management integrated with SAP), and redGrid (Smart Grid MDM system). Services include managed network services, Smart Monitoring, Trust IT helpdesk, Security Suite, and specialized offerings like the mobile field data processing center for defense sector.

Differentiator

Problem solved

Functional benefit

Brands

• SMaCS: Service Management and Charging System for mobile operators - policy control and charging solution for 2G/3G/LTE/WiFi/5G networks
• ChainDoc
• Phoenix-RTOS
• besmart.energy
• besmart.vision
• eCars
• redGrid
• Security Suite
• Akadi
• OmniChip

Products and services

• SMaCS (Service Management and Charging System) Atende's flagship telecommunications management platform combining PCRF (Policy Control) functions with charging system and internal user profile database for managing mobile service logic across 2G/3G/LTE/WiFi/5G networks; used by all mobile operators in Poland with 6 million sessions.
• SMaCS OM (Order Management) Network configuration management system for data centers that allows defining services, changing parameters across multiple devices simultaneously, and coordinating network changes through a single interface.
• ChainDoc Electronic durable medium for digitization of public and private documents based on secure blockchain networks created by Atende in partnership with NASK SA, used by over 20 financial institutions in Poland.
• ChainRepo Complementary system for building fully digital archives, enabling high customer satisfaction while saving resources and costs.
• Phoenix-RTOS Proprietary scalable open-source real-time operating system designed for Internet of Things (IoT) applications, used in smart grid devices across Europe and Asia.
• besmart.energy Cloud-based AI platform for managing local energy clusters, energy cooperatives, and microgrids, featuring advanced algorithms for production/consumption prediction and energy balancing.
• besmart.vision Platform for controlling collaborative robots (cobots) with integrated vision systems enabling intelligent environment analysis including pattern matching, object localization, and color recognition.
• eCars Cloud-based solution for managing, monitoring, and settling charging of electric vehicles between all users of the charging system, integrated with SAP.
• redGrid MDM class system for Smart Grid networks serving remote acquisition, storage, processing, and sharing of measurement data for modern power engineering.
• Akadi Laser-optical air quality sensors by OmniChip that measure air quality every second, detecting PM10, PM2.5, PM1.0, ozone, and nitrogen/sulfur oxides.
• Atende Managed Network Services Network administration and management services ensuring smoothly functioning IT networks and business continuity for enterprise customers.
• Smart Monitoring 24/7 comprehensive monitoring service for IT infrastructure and applications with customized response systems for occurring events.
• Trust IT Helpdesk Professional and secure remote IT support service for end users including hardware and application assistance.
• Security Suite Proprietary cybersecurity service enabling compliance with the Polish National Cybersecurity System (KSC) requirements.
• Security as a Service Managed cybersecurity services for organizations delivered as a subscription service.
• Polowe Centrum Przetwarzania Danych (PCPD) - Mobile Field Data Processing Center Mobile and completely independent data center based on Cisco HyperFlex hyperconverged platform with its own transport, power, and cooling, designed with security by design principles for the defense sector.
• Reactive Power Compensation Service for eliminating reactive power charges and stabilizing and securing own energy systems, with return on investment in just a few months.

Quantifiable outcome

• Investment return in 3 months for reactive power compensation system at Urząd Miasta Ruda Śląska
• +5 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature9 records

Partnerships

16 partnerships are on record, tiered strategic and core.

• LICRITstrategicStrategic or Co-development Partner · 28 January 2026Phoenix Systems (Atende Group) announced strategic partnership with LICRIT on January 28, 2026.
• NASK SAcoreStrategic or Co-development PartnerAtende collaborates with NASK SA to create industry-specific private blockchain networks. NASK SA's participation guarantees the non-repudiation of digital events recorded in blockchain. This partnership enables secure document digitization solutions for financial institutions and other sectors.
• Phoenix Systems (subsidiary)coreStrategic or Co-development PartnerPhoenix Systems, a subsidiary of Atende Group, develops the Phoenix-RTOS real-time operating system for IoT devices. The company also designs innovative electricity and gas meters in partnership with Apator Group companies.
• Grupa ApatorstrategicStrategic or Co-development PartnerPhoenix Systems (Atende Group) partners with Apator Group companies to design innovative electricity and gas meters based on Phoenix-RTOS for Polish and European markets.
• CiscocoreTechnology or IntegrationAtende holds Cisco Gold Partner status and has implemented numerous Cisco solutions including CVIM, 5G NSA/SA, SD-WAN, Data Center Networking, and SD-Access. The company has unique integrator experience with Cisco devices and networks and the largest number of implementations.
• Microsoft AzurecoreTechnology or IntegrationAtende provides cloud migration and management services using Microsoft Azure, helping organizations leverage Azure's capabilities integrated with existing Microsoft environments.
• Google Cloud PlatformcoreTechnology or IntegrationAtende offers Google Cloud implementation services including data processing in Polish territory (Google Region in Poland), AI and Machine Learning solutions, and advanced automation tools.
• Amazon Web Services (AWS)coreTechnology or IntegrationAtende implements cloud solutions on AWS including case studies such as cloud infrastructure for Maspex (major food producer).
• SAPstrategicTechnology or IntegrationAtende specializes in SAP for Utilities, Hybris Billing, SAP CRM, and Ariba integrations. The company integrates SAP systems with technical and business environments. eCars solution integrates with SAP.
• A2 Customer CarecoreStrategic or Co-development PartnerA2 Customer Care, part of Atende Group, specializes in SAP implementations and the eCars electric vehicle charging management solution.
• OmniChipcoreStrategic or Co-development PartnerOmniChip, a subsidiary of Atende Group, designs semiconductor IP and integrated circuits for various applications including the Akadi air quality sensor and payment card protection chips.
• Atende IndustriescoreStrategic or Co-development PartnerAtende Industries, a subsidiary of Atende Group, develops besmart.energy for energy cluster management and besmart.vision for cobot programming and control.
• Dell TechnologiescoreTechnology or IntegrationTechnology partner for servers, storage, and data center infrastructure solutions.
• VMwarecoreTechnology or IntegrationTechnology partner for virtualization solutions and hyper-converged infrastructure.
• FortinetcoreTechnology or IntegrationTechnology partner for cybersecurity and network security solutions.
• InfobloxcoreTechnology or IntegrationTechnology partner for DNS and network identity solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Comarch: Polish-headquartered IT services and software company with deep telecom BSS/OSS, ERP and Industry 4.0 offerings. Most directly comparable to Atende by geography, customer mix (telcos, energy, finance) and proprietary software+services model.
• TietoEVRY: Nordic IT services and software company with a similar blend of telecom BSS, managed services and proprietary vertical software. Comparable hybrid integrator+product business model to Atende.
• Orange Business Services: Telecom carrier's enterprise services arm combining network integration, managed services, cloud and cybersecurity for European enterprises. Comparable hybrid telco+enterprise IT services profile to Atende.

Broad incumbents

• Asseco Poland: Largest Polish IT group with enterprise software and systems integration across finance, public sector, energy and defense. Comparable scope but materially larger scale and broader vertical coverage than Atende.
• Capgemini: Global IT services and systems integrator with strong telecom and energy practices. Competes with Atende for the same Polish enterprise and public-sector digital transformation mandates.
• Atos: Global IT services group with significant presence in Poland, competing for enterprise, public sector and telecom integration work. Broader portfolio but directly contests Atende's target deals.
• NTT Data: Global systems integrator and IT services provider with established Polish operations across telecom, finance and public sector. Competes for the same enterprise integration and managed services RFPs.
• T-Systems: Deutsche Telekom's enterprise IT arm offering telecom-grade integration, cloud, and managed services across European markets. Closely comparable to Atende in telecom and energy network integration.
• Sopra Steria: European-headquartered IT services group with strong public sector, defense and energy vertical coverage. Competes with Atende for Polish and EU public-sector digital transformation contracts.

Peers

• AB S.A.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/AtendeTV
• Facebookfacebook.com/AtendeSA
• LinkedInlinkedin.com/company/atende-sa/?viewAsMember=true
• Xx.com/atendesa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Atende