Australian Tourism Data Warehouse

What Australian Tourism Data Warehouse does

Australian Tourism Data Warehouse (ATDW) is Australia's central digital platform for tourism, established in 2001 by the country's eight State and Territory Tourism Organisations (STOs) and Tourism Australia as a cooperative to ensure no tourism business is left behind as the industry moved online. The platform operates as a two-sided marketplace connecting 50,000+ tourism businesses and events on the supply side with 260+ distributor websites on the demand side, reaching more than 80 million potential visitors annually and covering approximately 90% of Australia's accommodation and attractions.

The core product is the ATDW Platform, powered by the ATLAS RESTful API (Australian Tourism Location Aware Search). The API supports full-text, geospatial (latitude/longitude/radius), polygon, and faceted search across categories including Accommodation, Attractions, Events, Food & Drink, Tours, and Transport, with output in XML or JSON and content delivered in 11 languages. Quality assurance is performed by a dedicated ATDW team before any profile goes live. Differentiated data assets include a comprehensive accessibility attributes dataset (covering mobility, hearing, vision, cognition, and allergy/intolerance needs) developed with Destination NSW since May 2018, sustainability accreditations, and integration with major booking, social, and review platforms (Booking.com, BookEasy, Rezdy, Google Business Profile, TripAdvisor, YouTube, Vimeo, WeChat, Weibo).

ATDW operates as a not-for-profit industry collective rather than a profit-maximising entity, with a freemium revenue model: tourism businesses create free profiles, while distributors access content via subscription on the ATLAS API with a free 30-day trial. Specific pricing is not publicly disclosed. CEO Jan Hutton leads the organisation, which is funded and supported by Australia's STOs and Tourism Australia. The GTM motion is platform-mediated and partner-channel-driven, with STOs serving as the primary distribution and acquisition channel for operators. Recent strategic emphasis is on AI-readiness and semantic discoverability as AI-powered search reshapes travel planning.

Name

Australian Tourism Data Warehouse

Legal name

Australian Tourism Data Warehouse

Website

https://atdw.com.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

ATDW is Australia's central digital tourism platform, operating a cooperative marketplace that distributes quality-assured profiles of 50,000+ tourism businesses across 260+ partner websites and all eight State and Territory Tourism Organisation consumer sites via its ATLAS API.

Ownership category

akta.pro rank

Product category

Tourism Data Platform

NAICS

All Other Travel Arrangement and Reservation Services (561599)

akta.pro primary industry

Travel Management & Booking Infrastructure (GDS/Channel Managers/Booking APIs) (BPAMAIAO)

akta.pro secondary industries

Travel Deal, Loyalty & Subscription Platforms (BPAMAIAM), Booking Engines & Direct Web Booking (THALACAD)

Keywords

• Tourism data platform
• Travel content API
• Destination marketing data
• Tourism distribution network
• Hospitality content management

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Distributor API Subscriptions: Distributors (websites, apps, platforms) pay to access ATDW's content via the ATLAS API. The platform offers a free 30-day trial, after which distributors select a plan that fits their content strategy — ranging from access to select profiles to comprehensive coverage of all 50,000+ business profiles and 250,000+ images and videos.
2. Free Business Profiles: Tourism businesses and events create profiles on ATDW for free. This free listing model drives the content supply side of the platform, enabling ATDW to offer quality-assured content to paying distributors.
3. Operator Outreach & QA Services (bundled): ATDW handles all operator outreach, profile creation support, and quality assurance on behalf of distributors, which is included in the distributor subscription model. This offloads content management burden from distributors.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

ATDW operates a two-sided national digital platform for Australian tourism, enabling tourism businesses to create free profiles that are distributed via the ATLAS RESTful API to 260+ partner websites, including all State and Territory Tourism Organisation consumer sites. Distributors and digital platforms pay subscription fees to access quality-assured content covering 50,000+ businesses across categories like accommodation, attractions, tours, events, and food & drink, with content available in 11 languages and updated in real time.

Product overview

ATDW (Australian Tourism Data Warehouse) is Australia's central digital tourism platform, established in 2001 by Australia's official tourism bodies to ensure no tourism business was left behind as the world moved online. The platform serves as a centralized data hub and distribution network connecting over 50,000 tourism operators to more than 80 million potential visitors annually. The core product is the ATDW Platform, which distributes business profiles across 250+ tourism websites through the ATLAS API. The ATLAS API provides distributors and partners with RESTful access to structured tourism data including accommodations, attractions, events, tours, food & drink, and transport, supporting native website embedding, full-text/geospatial/polygon search, faceted filtering, and 11-language output. The platform offers Business Profiles and Destination Profiles for operators and regions, enhanced by Deals & Offers for promotional campaigns, Optimization Sessions for personalized support, and an Insights Hub for industry resources. Key differentiators include comprehensive Accessibility Attributes for accessibility-conscious travellers, multilingual content in 11 languages, quality assurance for all profiles, and native integration capabilities for distributor websites. The Distributor Network, powered by the ATLAS API, enables third-party platforms to embed ATDW content directly with real-time updates from operators.

Differentiator

Problem solved

Functional benefit

Products and services

• ATDW Platform Australia's central digital platform for tourism, connecting over 50,000 tourism businesses to 260+ trusted tourism websites and 80+ million potential visitors annually through centralized profile management and content distribution.
• ATLAS API

Quantifiable outcome

• Reaches 80+ million potential visitors annually through its distribution network
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability5 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Tourism AustraliacoreStrategic or Co-development Partner · 1 January 2001Tourism Australia is a founding partner of ATDW, having co-established the platform in 2001 alongside the eight State and Territory Tourism Organisations. Tourism Australia uses ATDW as its trusted source for campaign content and promotes ATDW-listed businesses in national marketing initiatives, blogs, newsletters, and social media campaigns.
• Destination NSWcoreStrategic or Co-development PartnerDestination NSW is one of ATDW's eight founding STO partners. It draws product information directly from ATDW for VisitNSW.com and uses ATDW as a trusted source for campaign content. Destination NSW also collaborated with ATDW and Local Government NSW to develop the comprehensive accessibility attributes dataset launched in May 2018.
• Tourism Western AustraliacoreStrategic or Co-development PartnerTourism Western Australia is one of ATDW's eight STO partners, drawing content from ATDW for WesternAustralia.com and contributing imagery to the ATDW image library.
• Tourism TasmaniacoreStrategic or Co-development PartnerTourism Tasmania is one of ATDW's eight STO partners, drawing content from ATDW for DiscoverTasmania.com.au and contributing imagery to the ATDW image library.
• Tourism and Events QueenslandcoreStrategic or Co-development PartnerTourism and Events Queensland is one of ATDW's eight STO partners, drawing content from ATDW for Queensland.com and using ATDW as a trusted source for digital marketing campaigns and deals promotions.
• Visit VictoriacoreStrategic or Co-development PartnerVisit Victoria is one of ATDW's eight STO partners, drawing content from ATDW for VisitVictoria.com and contributing to the platform's image library and accessible tourism resources.
• Tourism NTcoreStrategic or Co-development PartnerTourism NT is one of ATDW's eight STO partners, drawing content from ATDW for NorthernTerritory.com and contributing imagery to the ATDW image library.
• South Australian Tourism CommissioncoreStrategic or Co-development PartnerThe South Australian Tourism Commission is one of ATDW's eight STO partners, drawing content from ATDW for SouthAustralia.com and contributing to the platform's image library.
• Visit CanberracoreStrategic or Co-development PartnerVisit Canberra is one of ATDW's eight STO partners, drawing content from ATDW for VisitCanberra.com.au and contributing imagery to the ATDW image library.
• Merimbula Tourism IncminorStrategic or Co-development PartnerMerimbula Tourism Inc used ATDW to distribute The Merimbula Merroir event across ATDW's network, including Destination NSW, achieving significant visibility without a marketing budget. ATDW provided a free event profile as the cornerstone of the grassroots digital campaign.
• Spinal Life Australia (Accessible Australia App)minorGTM or Marketing PartnerATDW partners with Spinal Life Australia's Accessible Australia App, a dedicated platform for travellers with accessibility needs. Businesses with detailed accessibility attributes in their ATDW profiles are eligible for promotion through this app.
• TravAbilityminorStrategic or Co-development PartnerATDW collaborates with TravAbility and the Australian Tourism Industry Council (ATIC) to develop the Accessible Tourism program — an online self-assessment that reviews businesses across five key accessibility areas. ATDW profiles link to this program for accessibility certification.
• Australian Tourism Industry Council (ATIC)minorStrategic or Co-development PartnerATIC co-developed the Accessible Tourism program with TravAbility and ATDW, providing a formal assessment and recognition framework for businesses to demonstrate their accessibility credentials.
• ATEC (Australian Tourism Export Council)minorStrategic or Co-development PartnerATEC partnered with Tourism Australia and accessibility expert Martin Heng to develop the Accessible & Inclusive Host training program. ATDW profiles link to this training for operators seeking to improve accessibility and inclusivity.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Simpleview: Simpleview is a leading CRM, CMS, and digital marketing platform purpose-built for destination marketing organisations (DMOs) in the US. It is directly comparable to ATDW in serving as technology infrastructure for tourism boards and DMOs, though it focuses on software tooling rather than centralised content distribution.
• Tourism New Zealand: Tourism New Zealand operates a national tourism marketing and content infrastructure for New Zealand, including operator data and trade platform capabilities. It is comparable to ATDW as another government-backed national tourism data and distribution platform.
• Destination Canada: Destination Canada is Canada's national tourism agency, maintaining national operator content and trade resources distributed to partners globally. It is comparable to ATDW in operating a country-level tourism content platform with distributor-style partner integration.

Emerging players

• CrowdRiff: CrowdRiff provides visual content and UGC marketing tools for tourism boards and DMOs. It is comparable to ATDW's content distribution and image library capabilities, though CrowdRiff focuses on UGC curation rather than structured operator data.
• Bokun (by Tripadvisor): Bokun is a booking and distribution platform for tours, attractions, and experiences, integrated with ATDW via ESC_REZDY-like booking codes. It is comparable as a tours-and-attractions distribution layer, though it focuses on commerce rather than content.
• TrekkSoft (now Bokun): TrekkSoft was a tour and activity operator software platform (now part of Bokun/Tripadvisor) offering booking and distribution tools. It is comparable as an adjacent tour/attractions booking infrastructure platform integrated into the same ecosystem as ATDW distributor partners.
• Mindtrip: Mindtrip is an AI-powered travel planning platform that aggregates destination content and itineraries. It is comparable as a next-generation travel content discovery and planning platform that could either complement or compete with ATDW's distributor role in an AI-first search landscape.

Broad incumbents

• Adara: Adara is a travel data co-operative that aggregates traveller intent signals from global travel brands and distributes them to partners. It is comparable to ATDW as a B2B travel data infrastructure layer, though Adara focuses on audience/intent data rather than operator content.
• Sojern: Sojern is a travel marketing platform providing data-driven advertising and insights to tourism boards, hotels, and airlines globally. It is comparable as a technology-enabled tourism marketing partner serving destinations, though its focus is paid media rather than organic content distribution.

Regional players

• VisitBritain: VisitBritain is the UK's national tourism agency operating a similar DMO-led content and distribution model across Britain. It is comparable to ATDW as another government-owned national tourism content infrastructure, though it serves a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/australian-tourism-data-warehouse
• Xx.com/ATDW
• Facebookfacebook.com/austourismdatawarehouse

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Australian Tourism Data Warehouse