FREICON

What FREICON does

FREICON GmbH & Co. KG is a privately held German IT services group operating under FREICON Holding AG, headquartered in Freiburg, Germany. Founded in 2001 and celebrating its 25th anniversary in 2026, the company provides wholesale IT supply, managed services, IT security, datacenter, cloud, and consulting services primarily to mid-sized German enterprises (mittelständische Unternehmen). Operations are organized across five business units: AZTEKA Consulting GmbH for Infor LN ERP consulting, Continum AG for enterprise and application hosting, SYS by FREICON as the IT system house, monitos for the proprietary ITSM suite, and MANAGED by FREICON as the managed services umbrella. The group employs 101-250 people and operates across seven German cities (Berlin, Bremen, Freiburg, Köln, Mannheim, Offenburg, Oldenburg).

The group's technology stack combines a proprietary platform with partner-sourced infrastructure. monitos is an internally developed ITSM platform providing monitoring, CMDB-based asset management, and vulnerability management. Datacenter operations are powered by Dell servers and storage (with FREICON holding Dell Medium Business Top Partner 2025 status), Veeam backup (with at least one Veeam Vanguard specialist), Fortinet FortiGate firewalls, Greenbone vulnerability scanning (recommended by Germany's BSI), Retarus email security, Pointsharp MFA, Microsoft Azure public cloud, and KnowBe4 security awareness training. Two certified data centers operate in Germany (Bremen and Freiburg), with Continum AG holding ISO/IEC 27001 and PCI-DSS certifications and offering a 99.5% availability SLA on managed housing.

FREICON generates revenue across five streams: recurring managed services subscriptions in tiered Bronze/Silver/Gold SLA packages (8/4/2 hour response times), IT consulting and professional services billed on project or time-and-materials basis, hardware and software resale, cloud services (Azure public, private, and FREICON Cloud), and managed cloud backup billed per VM, workstation, or storage volume. Pricing is not publicly disclosed. The customer base spans manufacturing (Duravit, Dreistern, Sikla, TDK-Lambda, BOS, Zahoransky, Männer Group, Reiner), public administration (Landratsamt Breisgau-Hochschwarzwald, City of Lehrte), healthcare (Thieme), energy (Energiedienst), retail (Versandhaus Walz), and event venue (Messe Karlsruhe) customers.

Name

FREICON

Legal name

FREICON GmbH & Co. KG

Website

https://freicon.de

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

FREICON is a privately held German IT services group providing managed services, IT security, datacenter, cloud, and ERP consulting to mid-sized German enterprises via five subsidiaries, including ISO 27001-certified Continum AG hosting and the proprietary monitos ITSM platform.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Colocation & Remote Hands Services (HDABACAD)

Keywords

• Managed IT services
• IT security services
• Data center hosting
• Cloud services
• IT consulting

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed services contracts covering datacenter operations, security, backup, networking, and IT support. Services are offered in tiered packages (Bronze, Silver, Gold) with defined SLAs and monthly/annual billing.
2. IT Consulting & Professional Services: Consulting services for IT security audits, project management, modernization initiatives, and technical advisory. Billed on project basis or time & materials.
3. Hardware and Software Sales: Sale of IT hardware components and software licenses including servers, storage, networking equipment, and enterprise software (Infor LN ERP).
4. Cloud Services: Cloud services including public cloud (Azure), private cloud, and FREICON's own cloud infrastructure. Revenue from compute, storage, and backup services delivered from German datacenters.
5. Managed Cloud Backup: Backup services using Veeam technology with data stored in German datacenters. Billed per VM, workstation, or storage volume.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

FREICON is a German managed IT services provider (Full Managed Service Provider) for mid-sized companies, delivering modular managed services across datacenter, cloud, security, backup, networking, and end-user support alongside IT consulting, ERP consulting (Infor LN via AZTEKA), enterprise hosting in certified German data centers (via Continum AG), and a proprietary ITSM suite (monitos). The wholesale supply of hardware and software, including servers, storage, networking and enterprise software, complements the services portfolio under SYS by FREICON.

Product overview

FREICON is an IT services group organized under FREICON Holding AG, comprising multiple specialized subsidiaries and service brands. The group offers a unified but modular portfolio spanning (1) AZTEKA for Infor LN ERP consulting and sales, (2) Continum AG for enterprise hosting and cloud services (ISO 27001 and PCI-DSS certified), (3) SYS by FREICON as the general IT system house providing hard/software and operational services, (4) monitos, the proprietary ITSM command-center suite for IT infrastructure monitoring and asset management, and (5) MANAGED by FREICON, a comprehensive managed services umbrella covering Managed Company IT (full data center operation), Cloud Services (Azure public cloud, private cloud, FREICON Cloud), and a broad managed services portfolio including backup, security, networking, operating systems, storage, virtualization, and support. The services are offered as both individual modules and as a holistic Full Managed Service Provider engagement.

Differentiator

Problem solved

Functional benefit

Brands

• AZTEKA: ERP consulting and sales company offering customized business-IT solutions based on Infor LN for medium-sized companies and global players.
• Continum
• SYS by FREICON
• monitos
• MANAGED by FREICON

Products and services

• AZTEKA Consulting (Infor LN ERP) Consulting and sales company delivering customized Business-IT solutions based on Infor LN ERP for mid-sized companies and global enterprises, covering hardware, software, and business consulting.
• Continum Enterprise & Application Hosting High-quality enterprise and application hosting delivered from modern, ISO/IEC 27001 and PCI-DSS certified data centers in Germany under strict German data protection guidelines.
• SYS by FREICON IT System House Supplies hardware and software components and the planning, installation, service, and consulting required for the operation and maintenance of mid-sized companies' IT landscapes.
• monitos ITSM Suite Proprietary IT Service Management suite acting as a comprehensive command center for IT infrastructure management, including monitoring, CMDB-based asset management, configuration, and vulnerability management.
• Managed Company IT Full-service engagement under which FREICON operates the customer's entire data center, covering service management, backend services, client management, network/firewall, and user helpdesk functions.
• Cloud Services (Public, Private, FREICON Cloud) Cloud services spanning Microsoft Azure public cloud, customer private cloud, and FREICON's own cloud infrastructure, with services including Managed Cloud Backup, Managed E-Mail Archive, Managed M365 Backup, and Managed MFA delivered from German datacenters.
• Managed Backup Managed backup service using Veeam Backup & Replication to ensure backup jobs complete successfully, with regular restore and functionality tests including quarterly granular restore tests and cloud backup to FREICON's German datacenter.
• Managed Firewall Service Managed firewall based on Fortinet FortiGate hardware, providing 24/7 monitoring, configuration management, security updates, VPN, SD-WAN, and network threat protection for customer IT infrastructure.
• Managed E-Mail Security Cloud-based email protection powered by Retarus E-Mail Security, providing phishing filtering, sandboxing, virus scanning, and Business Email Compromise protection from German data centers.
• Managed MFA / 2-Factor Authentication Managed 2-Factor Authentication using Pointsharp technology, supporting MobilePass Token apps (iOS, Android, Windows Phone) and hardware tokens for secure user authentication.
• Managed Vulnerability Management Managed vulnerability scanning using Greenbone (BSI-recommended) to scan external IP addresses for vulnerabilities, producing actionable reports and remediation recommendations.
• Managed Security Awareness Security awareness training service using KnowBe4 to help organizations protect against social engineering and phishing by training employees to recognize and report suspicious emails.
• Managed M365 Coordinated and secure operation of Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Endpoint Management, Defender Security), including user lifecycle management, permission management, license monitoring, and security configuration.
• User Helpdesk (UHD) First-level IT support handling user inquiries and problems, including call taking, qualification, and remote resolution, with SLA response times of up to 8, 4, or 2 hours depending on Bronze/Silver/Gold tier.
• S3 Hot Cloud Storage S3 object storage for filesharing, backups, and archives hosted in Frankfurt am Main, with object lock for immutable data protection against cyber threats; pricing tiers for 30–100 TB/month and >100 TB/month.
• Managed SAP (via INDICO Solutions) Managed SAP services delivered in partnership with INDICO Solutions, covering SAP implementation, migration, upgrades, support, training, and S/4HANA migration for customer SAP landscapes.
• Managed IT Service Management (ITSM) Managed ITSM encompassing monitoring of contracted services, escalation management, regular IT service-level reporting, and IT service meetings, with optional service order management, workshop facilitation, IT roadmap planning, and supplier management.
• Security Audits (IT-Sicherheits-Audit) IT security audits assessing posture using a catalog of 126 questions across 16 categories, identifying vulnerabilities and providing prioritized recommendations; offered in Bronze, Silver, and Gold tiers for up to 50, 51–200, and 201–500 IT users respectively.
• IT Emergency Handbook (IT-Notfallhandbuch) Service that prepares organizations for IT emergencies by conducting an infrastructure analysis and producing a comprehensive emergency response guide aligned with BSI standards.

Quantifiable outcome

• 99.5% availability guarantee for Managed Housing services in Bremen datacenters.
• +2 more outcomes

Named customers24 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature4 records

Partnerships

17 partnerships are on record, tiered vip partner, gold partner, silver partner, core partner and partner.

• Arctic Wolfvip partnerTechnology or IntegrationVIP technology partner for the Heimspiel 2026 event. Arctic Wolf provides SOC-as-a-Service solutions and participated in presentations on security operations. FREICON collaborates with Arctic Wolf to deliver managed security operations to customers.
• Dell Technologiesvip partnerTechnology or IntegrationVIP partner and hardware supplier. FREICON was recognized as 'Medium Business Top Partner 2025' by Dell Technologies. Dell provides servers, storage, and infrastructure solutions that FREICON integrates into managed services offerings.
• Corerovip partnerTechnology or IntegrationVIP partner for network security and DDoS protection solutions. Presented on data sovereignty topics at FREICON Heimspiel 2026 event.
• Pointsharpvip partnerTechnology or IntegrationVIP partner providing identity and access management, multi-factor authentication solutions. FREICON offers Managed MFA services based on Pointsharp technology with MobilePass Token app support.
• Arrowgold partnerChannel Partner/ Reseller/ DistributorGold partner and technology distributor. Arrow represents a key distribution and go-to-market partner for FREICON solutions, particularly for Microsoft Copilot and collaboration technologies.
• AZTEKA / Inforgold partnerChannel Partner/ Reseller/ DistributorAZTEKA is a subsidiary of FREICON Holding AG and serves as a Gold partner for Infor LN ERP solutions. AZTEKA provides business IT solutions for mid-sized companies and global enterprises.
• TrendAIgold partnerTechnology or IntegrationGold partner specializing in AI-powered security solutions. Presented on Risk Management and AI at Heimspiel 2026 event.
• Wasabisilver partnerTechnology or IntegrationSilver partner providing hot cloud storage solutions. FREICON integrates Wasabi S3-compatible object storage into managed backup and cloud services offerings.
• KnowBe4silver partnerTechnology or IntegrationSilver partner for security awareness training and phishing simulation. FREICON offers Managed Security Awareness services that may incorporate KnowBe4 platform.
• easySoftsilver partnerTechnology or IntegrationSilver partner for software licensing and solutions.
• INDICO Solutionscore partnerImplementation/ SI/ Consulting PartnerStrategic partner for SAP services. INDICO Solutions, with offices in Bremen and presence across Germany, provides SAP implementation, migration, support, and training services. FREICON offers Managed SAP services in collaboration with INDICO for system operation and S/4HANA migration projects.
• Continum AGcore partnerOthersContinum AG is a subsidiary under FREICON Holding AG. Specializes in enterprise and application hosting with 20+ years of experience. Operates ISO/IEC 27001 and PCI-DSS certified data centers in Germany. Provides managed services for complex hosting solutions.
• Veeam Softwarecore partnerTechnology or IntegrationTechnology partner for backup and data protection. FREICON offers Managed Backup, Managed M365 Backup, and Managed Cloud Backup services using Veeam technology (Veeam Cloud Connect). At least one FREICON colleague has Veeam Vanguard designation.
• Microsoftcore partnerTechnology or IntegrationFREICON operates as a Microsoft partner offering Managed M365 services, Microsoft 365 licensing consulting, Endpoint Management, and security solutions. Services cover Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Endpoint Management, and Defender Security.
• Fortinetcore partnerTechnology or IntegrationFREICON offers Managed Firewall services based on Fortinet Fortigate firewalls. Services include configuration, monitoring, updates, and security operations for customer firewall infrastructure.
• Greenbonecore partnerTechnology or IntegrationFREICON's Managed Vulnerability Management service uses Greenbone technology, which is recommended by BSI (German Federal Office for Information Security). Scans internal and external IP addresses for vulnerabilities.
• ScalitypartnerTechnology or IntegrationPartner Spotlight featured on FREICON website highlighting collaboration on storage solutions. Scality provides ring-scale software for enterprise storage.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Bechtle AG: Europe's largest IT systems integrator with deep German Mittelstand presence and broad managed services, hardware, and software portfolios — directly comparable to FREICON's integrated IT services stack at significantly larger scale.
• Computacenter: Pan-European enterprise IT infrastructure provider offering managed services, workplace, security, and datacenter capabilities — operating in the same DACH mid-market and enterprise segments with overlapping managed services and security offerings.
• CANCOM SE: German-headquartered managed services provider focused on cloud, datacenter, and managed workplace for mid-market customers — directly comparable business model and customer profile to FREICON.
• Allgeier SE: German IT services and software group operating across enterprise IT, managed services, and ERP — comparable to FREICON's holding-group structure with multiple operating brands.

Direct peers

• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system integrator with similar headcount scale and focus on Mittelstand customers, offering datacenter, cloud, security, and managed services — one of the closest direct comparables to FREICON's profile.
• Datagroup SE: German IT outsourcing and managed services provider with own data centers serving mid-market enterprises — closely comparable on hosting, managed services, and German data residency positioning.
• q.beyond AG: German IT services company focused on cloud, SAP, and managed services for the Mittelstand — directly comparable target customer segment and service mix including cloud and managed IT.
• GOB Software & Systeme GmbH: German mid-market-focused IT system house and managed services provider with strong Infor ERP (formerly Infor/Baan) heritage — directly comparable on the AZTEKA subsidiary's Infor LN focus.

Others

• Avanade: Joint venture between Accenture and Microsoft focused on Microsoft technology services including M365, Azure, and security — comparable technology stack on the Microsoft/Azure side of FREICON's managed services portfolio.

Emerging players

• Scalable IT Solutions / Scaligent (managed cloud providers DACH): DACH-focused managed cloud and IT services provider for mid-market customers — comparable on cloud and managed services positioning for German Mittelstadt mid-market customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/freicon-gruppe

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FREICON