MedSolutions

What MedSolutions does

MedSolutions, LLC is a privately held, locally owned mobility and durable medical equipment (DME) provider headquartered in Brentwood, California, founded in 2001 and operating with 11–50 employees. The company operates two complementary go-to-market motions: a California-exclusive Workers' Compensation Mobility Program serving injured workers with complex rehabilitation technology (CRT) — including Group 3 power wheelchairs, custom manual wheelchairs, SmartDrive and Alber power assist, custom molded seating, ramps, lifts, and standing frames — and a consumer mobility retail channel covering mobility scooters (Pride Go-Go and Zero Turn lines), lift chairs (Pride LC-105 and LC-250), walking aids, and bath safety products.

Underlying capability is built on W-2 field technicians (rather than subcontractors), in-home evaluations that document clinical justification for each equipment recommendation, and RESNA-certified Assistive Technology Professional (ATP) and Rehabilitation Technology Supplier (RTS) credentials on staff. The firm is accredited by The Joint Commission, licensed by the State of California, fully insured, and contracted with most California workers' compensation cost-containment companies. The website and e-commerce storefront run on Dealer Spike; no proprietary technology platform is disclosed.

The business model combines one-time DME hardware sales (retail and workers' comp), professional services for payers including $0 cost in-home evaluations and RFA/IMR documentation support, managed service revenue from post-sale repair and the Service for Life program (including 1 Year Free Service bundled with each purchase), and consumer financing transaction fees. Pricing is largely quote-based ("Call for Price") rather than transparent, with workers' comp equipment billed per California fee schedules. Geographic reach is limited to California, and revenue, headcount changes, and ownership beyond "locally owned" are not publicly disclosed.

Name

MedSolutions

Legal name

MedSolutions, LLC

Website

https://medsolutionsllc.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Brentwood, California-based mobility and durable medical equipment provider, founded in 2001, serving California workers' compensation patients with complex rehabilitation technology and consumer mobility buyers statewide via a single showroom, e-commerce storefront, and W-2 field-technician service network.

Ownership category

akta.pro rank

Product category

Durable Medical Equipment & Mobility Services

NAICS

Home Health Equipment Rental (532283), Home Health Care Services (62161)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industries

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC), Equipment Installation, Maintenance, Repair & Sanitization Services (HSABAKAJ), Wheelchair, Seating, Mobility & Transfer Training In-Home (HSABADAO)

Keywords

• Durable medical equipment
• Mobility solutions
• Workers compensation DME
• Complex rehabilitation technology
• Home medical equipment

Headquarters

HQ city

Brentwood

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Durable medical equipment (DME) sales: One-time hardware sales of mobility products (scooters, power/manual wheelchairs, lift chairs, walking aids, bath safety, ramps, lifts, seating systems) via showroom and e-commerce.
2. Workers' compensation DME services: B2B services for California workers' comp payers, adjusters, and processors, including $0 cost evaluations, equipment delivery/setup, RFA documentation support, supplemental documentation for appeals/IMR, and ongoing service.
3. Service, repair, and maintenance contracts: Post-sale service and repair revenue including a 1 Year Free Service component, paid service for life across California, and ongoing maintenance of installed equipment.
4. Consumer financing of equipment purchases: Customer-financed purchases through an in-house financing application form, enabling transactions that consumers would otherwise pay cash for.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

MedSolutions sells durable medical equipment — mobility scooters, power and manual wheelchairs, lift chairs, walking aids, bath safety products, ramps, and seating systems — and delivers a California-exclusive Workers' Compensation Mobility Program built around in-home evaluations, complex rehabilitation technology (Group 3 power wheelchairs, custom manual wheelchairs, SmartDrive/Alber power assist, custom molded seating), clinical documentation support for RFA submission, equipment delivery/setup, and a statewide Service-for-Life commitment that services qualifying equipment across California regardless of original supplier. The catalog is paired with $0 cost evaluations for claims professionals and bundled 1 Year Free Service by MedSolutions employees.

Product overview

MedSolutions, LLC is a single-line mobility and durable medical equipment (DME) provider based in Brentwood, California, built around two complementary service channels rather than a platform-plus-modules architecture: (1) a retail mobility catalog organized into the categories Manual Wheelchairs, Power Wheelchairs, Mobility Scooters, Lift Chairs, Walking Aids, and Bath Safety, featuring specific retail products such as the Pride Go-Go Elite Traveller Plus 3-Wheel, Go-Go Elite Traveller Plus 4-Wheel, Go-Go LX with CTS Suspension 3-Wheel, Go-Go Sport 4-Wheel, Zero Turn 8 scooters, and the LC-105 and LC-250 Essential Collection lift chairs; and (2) a California-exclusive Workers' Compensation Mobility Program, complemented by the Scooter Online Warehouse channel and the cross-cutting "Service for Life" support commitment that delivers, services, and repairs mobility equipment anywhere in California.

Differentiator

Problem solved

Functional benefit

Products and services

• California Workers' Compensation Mobility Program California-exclusive workers' compensation mobility service operating since 2001, providing in-home evaluations, complex rehabilitation technology (Group 3 power wheelchairs, custom manual wheelchairs, SmartDrive and Alber power assist, Pride Jazzy power chairs, custom molded seating), durable medical equipment, clinical documentation, RFA support, equipment delivery/setup, and statewide lifetime service for catastrophically injured California workers.
• Service for Life Program Statewide California long-term service and repair program under which MedSolutions services any qualifying mobility equipment anywhere in California, even if the device was not originally supplied by MedSolutions, including proactive 4-month customer touch-bases, backup-equipment advocacy when medically appropriate, and 1 Year Free Service by MedSolutions employees.
• Scooter Online Warehouse MedSolutions' online scooter sales channel pairing each sale with a phone consult, a clear return policy, one-year free service by MedSolutions employees, proactive four-month check-ins, Service-for-Life support throughout California, and a side-by-side comparison versus online-only competitors such as SpinLife on clinical consults, returns, and after-sale service.
• Go-Go Elite Traveller Plus 3-Wheel Scooter (Pride) Three-wheel mobility scooter from Pride Mobility sold under the Go-Go Elite Traveller Plus line; available via MedSolutions' showroom and e-commerce with quote-based 'Call for Price' pricing.
• LC-105 Essential Collection Lift Chair (Pride) Power lift recliner model LC-105 from Pride Mobility's Essential Collection, sold by MedSolutions through its lift chair catalog with quote-based pricing.
• Nova Zoom Rolling Walker Featured walking aid from Nova Ortho-Med marketed with a dedicated Zoom by Nova promotional banner and promoted with 10–20% off select Nova/Stander items in the MedSolutions storefront.

Quantifiable outcome

• 1 Year Free Service included with every purchase by MedSolutions employees
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered flagship brand partner, core brand partner, minor brand partner, core technology partner, core channel partner and flagship infrastructure partner.

• Nova Ortho-Medflagship brand partnerOEM/ Whitelabel/ Licensing PartnerFeatured brand carried by MedSolutions with a dedicated promotional banner for Nova Fall Prevention products and a brand landing page in the online storefront. Nova walking aids, bath safety, and Zoom Rolling Walker are promoted with explicit '10-20% Off' discounts on select items.
• Pride Mobilityflagship brand partnerOEM/ Whitelabel/ Licensing PartnerFeatured brand carried by MedSolutions with a dedicated Pride Lift Chairs landing page and a dedicated Pride brand catalog page. Multiple Pride mobility scooters (Go-Go Elite Traveller Plus 3-Wheel, Go-Go Elite Traveller Plus 4-Wheel, Go-Go LX with CTS Suspension, Go-Go Sport 4-Wheel, Zero Turn 8) and lift chairs (LC-105, LC-250 Essential Collection) are sold under the Pride marque; the Jazzy power chair line is referenced for workers' compensation customers.
• ROHOcore brand partnerOEM/ Whitelabel/ Licensing PartnerListed brand partner with a dedicated ROHO brand landing page in MedSolutions' online storefront, supplying seating and positioning products that complement the mobility offering.
• Nuprodxminor brand partnerOEM/ Whitelabel/ Licensing PartnerBrand partner surfaced in MedSolutions' storefront with a dedicated brand search/listing page (no detailed copy beyond brand presence).
• Harmar Mobilitycore brand partnerOEM/ Whitelabel/ Licensing PartnerBrand partner surfaced in MedSolutions' storefront with a dedicated Harmar Mobility brand landing page, supplying lifts and accessibility products that complement the mobility offering.
• SmartDrive (power assist manufacturer)core technology partnerOEM/ Whitelabel/ Licensing PartnerReferenced as a power-assist solution offered by MedSolutions to workers' compensation customers alongside Alber solutions.
• Albercore technology partnerOEM/ Whitelabel/ Licensing PartnerReferenced as a power-assist solution offered by MedSolutions alongside SmartDrive in complex rehabilitation technology configurations for injured workers.
• California workers' compensation cost containment companiescore channel partnerChannel Partner/ Reseller/ DistributorMedSolutions states it is contracted with most California workers' compensation cost-containment companies, leveraging those partnerships to receive referral flow and remain flexible while ensuring recommendations are supported by strong medical rationale.
• Dealer Spikeflagship infrastructure partnerTechnology or IntegrationDealer Spike powers the medsolutionsllc.com website and e-commerce storefront, including the product catalog, search, and inventory functionality referenced throughout the site.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Numotion: Largest US provider of complex rehabilitation technology (CRT), including custom power and manual wheelchairs, seating and positioning, with payer/provider relationships across workers' comp, Medicaid, and private insurance. Directly comparable to MedSolutions' Workers' Compensation Mobility Program but at national scale.
• National Seating & Mobility (NSM): National CRT and mobility provider serving injured workers, veterans, and pediatric clients with complex rehab power wheelchairs, custom seating, and home accessibility. Closest US-wide direct competitor to MedSolutions' California workers' comp CRT offering.
• SpinLife: Large online retailer of mobility scooters, power wheelchairs, lift chairs, and daily living aids — explicitly named by MedSolutions as a comparison benchmark. Direct competitor on the consumer/B2C e-commerce side of MedSolutions' business.
• 101 Mobility: Franchise-based provider of mobility and accessibility solutions including stair lifts, ramps, vehicle lifts, and patient lifts with in-home consultation and installation. Comparable to MedSolutions' home-evaluation and accessibility equipment offering across a multi-state footprint.
• Hoveround: Vertically integrated mobility scooter and power wheelchair manufacturer/retailer selling direct to consumers and through Medicare/insurance channels. Overlaps with MedSolutions' scooter and power wheelchair categories, with a stronger direct-to-consumer brand presence.

Broad incumbents

• Apria Healthcare (Owens & Minor): Large national durable medical equipment and home medical equipment provider across respiratory, sleep, negative pressure wound therapy, and mobility. Overlaps with MedSolutions' DME breadth and payer relationships but at much broader portfolio and national scale.
• Pride Mobility Products: Manufacturer of mobility scooters (Go-Go, Zero Turn), Jazzy power chairs, and lift chairs — MedSolutions' flagship OEM partner. Comparable because Pride sells through both dealer and direct channels, and a shift in Pride's dealer strategy would directly affect MedSolutions' product access and margin.
• Drive DeVilbiss Healthcare: Large diversified DME manufacturer and distributor across mobility, bath safety, respiratory, and patient lifts. Comparable product breadth to MedSolutions' consumer catalog and competes for the same end customer via national distribution and online channels.

Regional players

• Accessible Systems: Colorado-headquartered provider of home accessibility solutions including stair lifts, ramps, patient lifts, and bathroom safety. Comparable service-led model to MedSolutions but operating in a different regional market.
• California Mobility: California-based mobility and accessibility equipment retailer selling scooters, power chairs, stair lifts, and vehicle lifts with showroom and in-home service. Direct regional overlap with MedSolutions' consumer business in the same California geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MedSol.Making.Life.Easier

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedSolutions