Moss Building & Design
Moss Building & Design is a privately held, family-owned residential design-build remodeling firm serving homeowners across Washington DC, Maryland, and Northern Virginia, distinguished by proprietary MOSS 360 3D visualization, MOSS Online project portal, and Natalie AI research assistant over an in-house design-build team.
- Company typePrivate
- Founded2001
- HeadquartersChantilly, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Moss Building & Design does
Moss Building & Design is a privately held, family-owned residential design-build remodeling firm founded in July 2001 by Pete Hampel and Jason Hampel in Northern Virginia, named in honor of Jason's grandfather Paul ('Moss') Hampel. The firm serves homeowners across the Washington DC, Maryland, and Northern Virginia (DMV) market, operating from two offices in Vienna and Chantilly, Virginia, with geographically centered local teams supporting more than 20 named neighborhoods. Service offerings span seven categories — additions, kitchens, bedrooms and bathrooms, basements, living spaces, exteriors, and historic home renovations — delivered through a documented seven-step process that begins with a complimentary 30-minute Virtual Discovery Session via Microsoft Teams, progresses through LIDAR-scanned in-home appointments, and culminates in fixed-cost contracts backed by a fully refundable $2,500 deposit through the first design review.
The company's competitive differentiation rests on three proprietary technology products layered over a 100% in-house design-build team. MOSS 360 is an immersive 3D visualization platform used during design collaboration to let homeowners virtually preview remodeled spaces before construction; MOSS Online is a customer-facing project management portal providing centralized visibility into schedules, budgets, selections, documents, and change orders throughout the project lifecycle; and Natalie is a generative AI research assistant built on thousands of real Moss project records, exposed to homeowners before formal engagement to address cost, process, and timeline questions. Moss uses precision LIDAR scanning for in-home measurement capture, HubSpot for CRM and website operations, CSG Forte for payment processing, and Microsoft Teams for virtual consultations.
The business model is professional services: one-time, fixed-cost design-build contracts with milestone-based billing, supplemented by ongoing Customer-for-Life service and maintenance, a Refer-a-Friend program offering 'Handyman for a Day' awards, and financing facilitation through external lenders. Pricing is quote-based and not publicly disclosed; the firm reports 7,251+ homes completed, a 4.7/5 average review score, 1,131+ verified Google reviews, and 85% of customers self-identifying as 'customers for life.' Leadership includes CEO Paul DesRoches, EVP Dave Greksouk, Chief Growth Officer Joaquin Erazo, Director of Architecture and Design Kristen Corbett, and Director of Project Success Matt Alspaugh, with the Hampel family retaining ownership and operating control.
Moss Building & Design firmographics
Firmographics- Name
- Moss Building & Design
- Legal name
- Moss Building & Design
- Website
- https://mossbuildinganddesign.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Moss Building & Design is a privately held, family-owned residential design-build remodeling firm serving homeowners across Washington DC, Maryland, and Northern Virginia, distinguished by proprietary MOSS 360 3D visualization, MOSS Online project portal, and Natalie AI research assistant over an in-house design-build team.
- Ownership category
- akta.pro rank
Where Moss Building & Design is headquartered
LocationHeadquarters
- HQ city
- Chantilly
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Moss Building & Design business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Design-Build Project Contracts: One-time, fixed-cost design-build project contracts for residential remodeling including additions, kitchens, baths, basements, living spaces, exteriors, and historic renovations. Customer signs contract and pays $2,500 refundable deposit (refundable through first design review); balance billed through project milestones.
- Customer-for-Life Service & Maintenance: Ongoing relationship revenue through referral-driven follow-on projects, 'Handyman for a Day' service awards for referrals, and post-completion support as part of the 'Customer for Life' program.
- Financing Facilitation: Team facilitates financing for homeowners through external lenders (home equity loans, HELOCs, cash-out refis), acting as an intermediary that supports larger project conversion.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | — | Free Virtual Discovery Session - 30-minute consult |
| One time/ perpetual license | — | Project Contract with $2,500 refundable deposit |
| Transaction based/ take rate | — | Payment processing - 3.5% credit card fee |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels9 records
Moss Building & Design product offering
Product offeringCore offering
MOSS Building & Design is a residential design-build remodeling contractor serving single-family homeowners in the DC, Maryland, and Northern Virginia (DMV) region. It delivers full-service design and construction across home additions, kitchen remodeling, bedrooms and bathrooms, basement finishing, living spaces, exterior remodeling, and historic home renovations through a structured seven-step MOSS Process anchored by a non-commissioned consultative sales motion, precision LIDAR scanning, and a proprietary technology stack (MOSS 360 visualization, MOSS Online project portal, and Natalie AI research assistant).
Product overview
Moss Building & Design operates a single integrated design-build remodeling platform anchored by three proprietary technology products: MOSS 360 (the immersive 3D visualization technology that lets homeowners preview their remodel before construction), MOSS Online (the digital project management portal providing centralized visibility into schedule, budget, selections, and change orders), and Natalie (the AI-powered research assistant trained on MOSS's own portfolio of thousands of completed remodeling projects). These three technologies wrap around a core service portfolio of seven home remodeling categories — Additions, Kitchen Remodeling, Bedrooms & Bathrooms, Basement Remodeling, Living Spaces, Exterior Remodeling, and Historic Home Renovations — all delivered through a unified seven-step MOSS Process that begins with a Virtual Discovery Session and includes LIDAR-based in-home scanning. The proprietary technology stack is what differentiates MOSS's offering from traditional general contractors: MOSS 360 and MOSS Online are referenced repeatedly across the process as the customer-facing tools, while Natalie extends the experience outward into pre-engagement research and post-engagement idea exploration.
Differentiator
Problem solved
Functional benefit
Brands
- MOSS Online: Digital project management portal giving homeowners visibility into project schedule, budget, selections, and change orders.
- MOSS 360
- Natalie
Products and services
- Home Additions Design-build home addition services including in-law suites, master suites, kitchen bump-outs, pop-top additions, and full new levels, tailored to the homeowner's family and neighborhood context in Northern Virginia, Maryland, and Washington DC.
- Kitchen Remodeling Custom kitchen remodel design and build services, including layout reconfiguration, multi-cook zoning, kitchen bump-outs, and selection of cabinetry, countertops, lighting, appliances, and backsplashes for residential homeowners in the DMV region.
- Bedrooms & Bathrooms Bedroom and bathroom remodeling services, including spa-inspired master suites, curbless showers, layered lighting, accessible layouts for aging-in-place, and powder-room refreshes for residential homeowners.
- Basement Remodeling Basement finishing and remodeling services, transforming unfinished lower levels into home theaters, guest rooms, playrooms, gym/Peloton zones, wet bars, and flexible multi-purpose living spaces for homeowners.
- Living Spaces Living space interior remodels including mudrooms, family rooms, great rooms, and entertainment-ready layouts with custom built-ins, banquettes, and improved circulation for hosting.
- Exterior Remodeling Exterior home remodeling services including James Hardie siding installation, vinyl siding, roofing, windows and doors, front porches, decks, screened porches, four-season rooms, and outdoor patios for residential homeowners.
- Historic Home Renovations Specialty design-build services for historic homes, including those subject to Historic Preservation Review Board (HPRB) oversight in Washington DC, with attention to rooflines, materials, and proportions required for approval.
Quantifiable outcome
- 7,251+ homes reimagined across the DMV region
- +6 more outcomes
Companies that use Moss Building & Design
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
Moss Building & Design technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability5 records
Feature5 records
Moss Building & Design partnerships and signals
Strategic signalScale indicators8 records
Recent moves6 records
Expansion highlights6 records
Moss Building & Design competitors and assessment
Company assessmentDirect peers
- HartmanBaldwin Design/Build: Southern California design-build remodeling firm with an integrated in-house team and technology-enabled client experience. Comparable in design-build operating model and premium homeowner positioning, though West Coast geography.
- Normandy Remodeling: Chicago-area design-build remodeling firm known for its designer-driven showroom model and proprietary design process. Directly comparable as a regional design-build remodeler with an emphasis on process-driven customer experience.
- CARNEMARK design + build: Bethesda, MD design-build remodeler focused on luxury additions, kitchens, and whole-home renovations in DC, Maryland, and Northern Virginia. Closely comparable in DMV geographic focus, project complexity, and affluent clientele.
- TriVistaUSA Design + Build: DMV-based design-build remodeler serving Northern Virginia with similar kitchen, bath, addition, and whole-home renovation services. Direct competitor in the same geographic footprint and customer segments.
- Anthony Wilder Design/Build: Bethesda, MD-based design-build remodeling firm serving the DC metro with a similar in-house architect-designer-craftsman model and premium positioning. Directly comparable in geography, service mix, and affluent-homeowner target segment.
- Marrokal Design & Remodeling: San Diego-based design-build remodeling firm with an in-house team and technology-enabled client experience spanning kitchens, baths, additions, and whole-home renovations. Comparable in design-build model and tech-forward client portal approach, though West Coast geography.
- Case Design/Remodeling: Mid-Atlantic design-build remodeling firm with a multi-location presence across DC, Maryland, and Virginia. Comparable in service offering, design-build model, and DMV/Mid-Atlantic target market.
Broad incumbents
- Renewal by Andersen: National replacement-window and door franchise system with significant Mid-Atlantic operations. Overlaps with MOSS's exterior remodeling line but operates a national dealer/franchise model rather than localized design-build.
- Power Home Remodeling: National exterior remodeling company with significant DMV presence offering roofing, siding, windows, and doors. Comparable in home-exterior services but broader geographic scale and less design-led model than MOSS.
- Leaf Home: National home-solutions company offering gutter guards, roofing, windows, and other exterior home improvements with a strong DMV presence. Comparable in exterior remodel scope and scale-driven GTM, but not a full design-build remodeler.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Moss Building & Design social profiles
Digital presenceMoss Building & Design financial estimates
Financial estimateRevenue estimate
Valuation estimate
Moss Building & Design leadership team
Management profileNumber of profiles
Profiles9 records
Moss Building & Design subsidiaries and ownership
Company hierarchySubsidiaries1 record
Moss Building & Design funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Moss Building & Design M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Moss Building & Design
What does Moss Building & Design do?
MOSS Building & Design is a residential design-build remodeling contractor serving single-family homeowners in the DC, Maryland, and Northern Virginia (DMV) region. It delivers full-service design and construction across home additions, kitchen remodeling, bedrooms and bathrooms, basement finishing, living spaces, exterior remodeling, and historic home renovations through a structured seven-step MOSS Process anchored by a non-commissioned consultative sales motion, precision LIDAR scanning, and a proprietary technology stack (MOSS 360 visualization, MOSS Online project portal, and Natalie AI research assistant).
Is Moss Building & Design a public or private company?
Moss Building & Design is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Moss Building & Design founded?
Moss Building & Design was founded in 2001. It employs 101 to 250 people.
Where is Moss Building & Design based?
Moss Building & Design is headquartered in Chantilly, United States, in the North America region.
How does Moss Building & Design make money?
Three revenue lines are on record. Design-Build Project Contracts are the primary driver. The others are customer-for-Life Service & Maintenance and financing Facilitation.
Who are Moss Building & Design's main competitors?
Direct peers on record are HartmanBaldwin Design/Build, Normandy Remodeling, CARNEMARK design + build, TriVistaUSA Design + Build, Anthony Wilder Design/Build, Marrokal Design & Remodeling and Case Design/Remodeling. Broad incumbents are Renewal by Andersen, Power Home Remodeling and Leaf Home.
Does Moss Building & Design have an API?
No public API is recorded for Moss Building & Design.