Home Comfort Experts

What Home Comfort Experts does

Home Comfort Experts is a privately held residential home services contractor that provides HVAC (heating and air conditioning), plumbing, electrical, indoor air quality, and drain and sewer services to homeowners across Northern Indiana and Southwestern Michigan. The company was founded in 2006 and is headquartered in Mishawaka, Indiana, operating four physical branches in Mishawaka, Fort Wayne, Valparaiso, and Niles, Michigan, with a workforce of approximately 150-200 employees. Service is delivered directly to consumers through online scheduling, 24/7 phone booking, and in-home technician visits, supported by 24/7 emergency response across the Michiana region.

The company monetizes through one-time service calls, repair and replacement projects, and equipment installations (furnaces, central air, mini-splits, water heaters, generators, EV chargers, electrical panels), supplemented by a recurring Comfort Club maintenance membership priced at $7.50 per month per covered system. To lower the upfront cost barrier on higher-ticket installations, Home Comfort Experts facilitates consumer financing through third-party partners Upgrade and GreenSky. Core equipment partnerships include Lennox for premium HVAC systems, enabling co-funded promotional offers. The company also operates Home Comfort Academy, a 10-12 week internal training program designed to build its own technician pipeline in a tight regional labor market.

From a strategic positioning standpoint, Home Comfort Experts competes on local brand reputation (20 years in market, 15,000+ five-star reviews), breadth of trade coverage under one roof, transparent pricing with repair-vs-replace guidance, and a four-branch distribution footprint that supports rapid emergency response. Its primary customer segment is residential homeowners, with a secondary commercial properties segment. The business is family-owned with no disclosed external investors, funding rounds, or M&A activity.

Name

Home Comfort Experts

Legal name

Home Comfort Experts

Website

https://homecomfortexpertsinc.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Home Comfort Experts is a privately held residential contractor providing HVAC, plumbing, electrical, indoor air quality, and drain/sewer services to homeowners across Northern Indiana and Southwestern Michigan through four branch locations and a recurring maintenance membership program.

Ownership category

akta.pro rank

Headquarters

HQ city

Mishawaka

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. HVAC Services: Heating, air conditioning, heat pump repair and installation, furnace maintenance and tune-ups, commercial heating and cooling services. Revenue generated through service calls, repairs, installations, and maintenance contracts including the Comfort Club membership program.
2. Plumbing Services: Water filtration, tankless water heaters, fixture repair and replacement, leak repairs, kitchen and bathroom plumbing, gas leak detection, gas line repair, water heater services, toilet repair, slab leak repair, sump pumps, commercial plumbing. One-time service and repair revenue plus installation projects.
3. Electrical Services: Electrical repair, panel replacement, outlet installation, circuit breaker repair, ceiling fan installation, whole home surge protectors, whole house generators, EV charging stations, lighting installation.
4. Indoor Air Quality Services: Air duct cleaning, whole house air purifiers, air purification systems, crawl space services, dryer vent cleaning, home dehumidifiers and humidifiers. One-time service and recurring maintenance.
5. Comfort Club Membership: Recurring monthly subscription program ($7.50/month for furnace, $7.50/month for air conditioner) providing priority scheduling, 20% discount on services, no trip fees, and annual tune-ups. Generates predictable recurring revenue and customer retention.
6. Financing Services: Partnership with Upgrade and GreenSky to provide financing options for customers. The company facilitates loans but revenue comes from completed service installations rather than financing fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Home Comfort Experts provides residential HVAC (heating and air conditioning), plumbing, electrical, indoor air quality, and drain/sewer services to homeowners in Northern Indiana and Southwestern Michigan. Services are delivered directly by employed technicians from four branch offices and include repair, installation, maintenance, and emergency response. Recurring revenue is generated through the Comfort Club maintenance membership and partner-provided financing options.

Product overview

Home Comfort Experts is a home services company offering a unified portfolio of HVAC (heating and air conditioning), plumbing, electrical, indoor air quality, and drain/sewer services primarily for residential customers in Northern Indiana and Southwest Michigan. The core offerings consist of service categories for Heating, Air Conditioning, Plumbing, Electrical, Indoor Air Quality, and Drain & Sewer. Additional value-added services include the Comfort Club maintenance membership program, flexible financing options through partner lenders, and the Home Comfort Academy training program. The company operates multiple service locations and provides both emergency support and scheduled maintenance services.

Differentiator

Problem solved

Functional benefit

Brands

• Home Comfort Academy: A 10-12 week HVAC training program run by the company to train new technicians.

Products and services

• Heating Services Heating services covering furnace repair, installation, heat pump service, mini-split ductless systems, furnace tune-ups and maintenance, emergency heating repairs, and commercial heating solutions for residential and commercial properties.
• Air Conditioning Services Air conditioning services including AC repair, central AC installation, mini-split ductless systems, AC maintenance and tune-ups, emergency AC repairs, and commercial AC services for residential and commercial customers.
• Plumbing Services Residential and commercial plumbing services including water filtration, tankless water heaters, fixture repair and replacement, leak repairs, kitchen and bathroom plumbing, gas leak detection, gas line repair, water heater service and replacement, toilet repair, slab leak repair, winterization, and commercial plumbing.
• Electrical Services Electrical services including electrical repair, panel replacement, outlet installation, circuit breaker repair, ceiling fan installation and repair, whole home surge protectors, whole house generators, EV charging stations, EV charger installation, and lighting installation.
• Indoor Air Quality Services Indoor air quality services including air duct cleaning, whole house air purifiers, air purification systems, crawl space encapsulation, dryer vent cleaning, home dehumidifiers, home humidifiers, and HVAC sanitation.
• Drain & Sewer Services Drain and sewer services including drain cleaning, hydro jetting, sewer cleaning, sump pump installation and repair, and sewer line repair and replacement.
• Comfort Club Membership Recurring maintenance membership program priced at $7.50/month for furnace coverage and $7.50/month for air conditioner coverage, providing priority scheduling, 20% discount on covered services, no trip fees, no overtime charges, annual precision tune-ups, complimentary safety inspections, satisfaction guarantees, and accumulated credits toward future replacement. Also offered as a monthly plumbing maintenance plan.
• Financing Options Customer financing solutions facilitated through Upgrade (loans via Cross River Bank, Member FDIC) and GreenSky (serviced by Synovus Bank), offering monthly payment plans, no-interest financing if paid in full within 12 months, and a fixed 11.99% APR for 120 months for larger HVAC, plumbing, and electrical projects.

Quantifiable outcome

• Reduced energy bills by approximately 49% through home energy retrofit (SEAI One Stop Shop project managed by Home Comfort Retrofits)
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• LennoxcoreTechnology or Integration · 1 January 2026Lennox is a major HVAC equipment manufacturer providing high-efficiency cooling systems. Home Comfort Experts offers Lennox products as part of their A/C replacement services, with promotional offers including up to $1,800 manufacturer rebate and $3,000 company discount. Partnership allows company to offer premium Lennox equipment with significant cost savings to customers.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Lennox International: HVAC equipment manufacturer and direct technology partner of Home Comfort Experts. Relevant as both an upstream supplier relationship and a broader industry incumbent shaping equipment and rebate economics.
• Trane Technologies: Global HVAC manufacturer with deep dealer network across the same residential product categories. Sets competitive product benchmarks and contractor economics across the regional service channel.
• Neighborly (formerly Dwyer Group): Franchise consolidator of residential home services brands including Mr. Rooter (plumbing), Mr. Electric, and Aire Serv. Competes for the same residential trade customer across an overlapping service portfolio.
• Carrier Global: Global HVAC and refrigeration manufacturer serving the same residential replacement and upgrade demand. Competes indirectly via the dealer network that services the same end customers.
• ServiceMaster: Diversified home services platform spanning restoration, cleaning, and adjacent home services. Overlaps in residential home services go-to-market but with a broader and more franchise-driven model.

Direct peers

• Cool Today: Regional multi-trade home services company offering HVAC, plumbing, and electrical for residential customers. Closely aligned in service mix, customer profile, and in-home consultative sales model.
• ARS / Rescue Rooter (American Residential Services): National multi-trade home services platform covering HVAC, plumbing, and electrical across multiple U.S. regions. Closest direct comparable: operates the same combined-trade, technician-driven model at much larger scale.
• Goettl Air Conditioning & Heating: Residential HVAC services operator with growing plumbing and electrical scope, focused on regional markets. Comparable on technician-based delivery and bundled home services positioning.
• Bell Brothers HVAC: Mid-size regional home services company offering HVAC, plumbing, and related services with directly employed technicians. Strong overlap in target customer and service delivery model.

Emerging players

• HomeServe USA: Subscription-based home repair and services platform with overlapping categories such as plumbing, electrical, and HVAC. Partial overlap through a recurring-revenue model and consumer-facing membership mechanics similar to Comfort Club.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/home-comfort-experts
• Xx.com/callhomecomfort
• Facebookfacebook.com/HomeComfortExperts

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Comfort Experts