What Gilmore does

Gilmore Services is a Pensacola, Florida-based document security and information management company founded in 1955, operating as a single-source provider for businesses across the Gulf Coast region. The company's core offerings include recurring and one-time paper shredding (on-site via mobile trucks and off-site at its facility), secure destruction of electronic media (hard drives, phones, CDs, USB drives), climate-controlled off-site document storage and records management, document scanning and imaging, and commercial warehousing. Gilmore serves security-conscious verticals including healthcare organizations (HIPAA-driven), legal firms, financial institutions (banks, credit unions), and government agencies, with a customer mix spanning SMBs and enterprise accounts such as Austal, Capital City Bank, United Bank, BHC, PCU, and MMA.

Gilmore monetizes through a combination of recurring subscription-style contracts for scheduled shredding, document storage, and commercial warehousing, alongside project-based professional services for one-time purges, data destruction, and scanning engagements. Pricing is quote-based rather than publicly tiered, and billing is structured monthly. The company operates a sales-led go-to-market using direct field sales, free quote tools, SEO-optimized city service pages, content marketing (educational blog on HIPAA, SOX, FACTA compliance), and a customer self-service portal. Distribution combines on-site mobile shredding with off-site facility services across its regional footprint.

The business is differentiated primarily through NAID AAA certification (the highest level of National Association for Information Destruction accreditation), an A+ Better Business Bureau rating, professional liability insurance, and 70 years of regional operating history. In June 2025, Gilmore expanded its Gulf Coast presence through the acquisition of Mobile, Alabama-based Felder Shredding, adding geographic reach into Alabama, Mississippi, and the Florida Panhandle. Gilmore is privately held with no disclosed funding rounds, ownership structure, or revenue figures, and management team information is absent from the available data.

Name

Gilmore

Legal name

Gilmore Services

Website

https://gilmoreservices.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

11–50 employees

Short description

Gilmore Services is a Pensacola, Florida-based document security provider founded in 1955 offering shredding, data destruction, climate-controlled storage, scanning, and commercial warehousing to healthcare, legal, financial, and government clients across the Gulf Coast region.

Ownership category

akta.pro rank

Product category

Document Destruction and Records Management Services

NAICS

Waste Collection (56211), Remediation and Other Waste Management Services (5629)

SIC

Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Confidential Document & Media Destruction (On-site Shredding Programs) (BPABALAI)

akta.pro secondary industries

Data Destruction Services (On-site/Off-site, Media Sanitization) (BPALAIAC), IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA)

Keywords

• Document shredding services
• Secure data destruction
• Records management
• Document scanning services
• Commercial warehousing

Headquarters

HQ city

Pensacola

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Document Shredding Services: Recurring and one-time document shredding services including scheduled shredding, one-time purges, and mobile/on-site shredding. Provides both on-site and off-site destruction options for paper documents and media.
2. Data Destruction: Secure destruction of hard drives, phones, CDs, USB drives and other electronic media that stores data. Includes certified proof of destruction for compliance purposes.
3. Document Storage and Management: Off-site secure document storage with climate-controlled facilities, inventory management, and easy access when records are needed. Includes secure document storage and off-site records management.
4. Document Scanning and Imaging: Converting paper files into searchable digital documents through professional scanning services, enabling digitization and compliance while freeing up office space.
5. Commercial Warehousing: Secure storage space for inventory or equipment at their secure facility, providing climate-controlled storage options for business assets.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Gilmore provides on-site document shredding, secure data destruction, document scanning, off-site records storage, and commercial warehousing. Services are delivered through mobile shredding trucks dispatched to customer locations and dedicated storage and warehousing facilities, all governed by NAID AAA certified processes. The company serves regulated organizations across the Gulf Coast, supporting compliance-driven document lifecycle and physical records management needs.

Differentiator

Problem solved

Functional benefit

Brands

• Gilmore Guardian: Security monitoring and protection service offered by Gilmore

Products and services

• Shredding Service Core on-site mobile shredding service that destroys confidential paper at the customer's location with NAID AAA certified processes, supporting HIPAA, GLBA, and FACTA compliance. Designed for healthcare, legal, financial, and government organizations with recurring confidential paper generation.
• Scheduled Shredding Service Recurring shredding program with regularly scheduled on-site pickup of confidential paper. Designed for businesses with steady, ongoing document generation that need consistent, audit-ready disposal.
• One Time Shredding Service Single-event shredding purge for occasional bulk destruction needs such as file cleanouts, office moves, or accumulated archives. Designed for customers without the volume to justify recurring service.
• Drop Off Shredding Service Shredding service in which the customer physically brings documents to a Gilmore facility for NAID AAA certified destruction. Designed for smaller-volume customers or one-time drop-offs that do not require on-site mobile shredding.
• Data Destruction NAID AAA certified destruction of digital media such as hard drives and other electronic storage to render data unrecoverable. Designed for organizations retiring IT assets while needing verifiable data disposal.
• Document Scanning Service that converts paper records and documents into digital formats, enabling electronic storage, retrieval, and reduction of physical records footprint. Designed for organizations transitioning to digital records management.
• Secure Document Storage Off-site, climate-controlled storage of physical records in Gilmore's secure vault facility, supporting long-term retention and retrieval needs. Designed for regulated organizations required to retain records for extended periods.
• Commercial Warehousing & Storage Commercial warehousing and storage service provided from Gilmore's Pensacola facility for third-party goods and assets. Designed for customers needing flexible third-party warehouse space in the Gulf Coast.
• Off-site Records Management Off-site records management program combining secure storage, retrieval, and ongoing records administration. Designed for organizations outsourcing active records management to a third-party provider.
• Gilmore Guardian Gilmore's information-security monitoring offering positioned around paperless, online oversight of records and destruction activity. Designed for customers seeking digital visibility into their records and destruction program.

Quantifiable outcome

• NAID AAA certification ensures compliance with highest security standards for information destruction

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• Felder ShreddingcoreStrategic or Co-development Partner · 24 June 2025Gilmore acquired Felder Shredding, a Mobile-based document destruction company, to expand its presence across the Gulf Coast region. This acquisition strengthens Gilmore's services in records management and information security, enhancing service offerings in Alabama, Mississippi, and Florida Panhandle. The acquisition ensures a seamless transition for Felder's existing customers.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Shred-it: Stericycle-owned document destruction provider offering scheduled and on-site shredding services with national coverage across North America, directly competing with Gilmore for the same regulated customer segments.
• Vital Records Control: Regional document storage, scanning, and shredding provider serving healthcare, legal, and government clients across multiple states with a comparable service portfolio to Gilmore.
• PROSHRED Security: Mobile document destruction franchise operating on-site shredding routes for businesses, closely matching Gilmore's recurring shredding model and customer profiles.
• Crown Records Management: Off-site records storage, imaging, and secure shredding provider serving regulated industries, with an analogous single-source information management offering to Gilmore.
• Access Information Management: Records and information management company providing physical storage, digital conversion, and secure destruction services to enterprise clients, directly overlapping with Gilmore's full stack.
• Corodata: California-based records storage and shredding provider serving the same compliance-driven verticals (legal, healthcare, financial) with a comparable bundle of services.
• Records Management Inc. (RMI): Records storage, shredding, and imaging provider targeting legal and corporate clients with bundled information management services analogous to Gilmore's offering.

Broad incumbents

• Iron Mountain: Global records management and information destruction incumbent offering storage, scanning, and shredding at massive scale, with the resources to bid national contracts and pressure regional specialists like Gilmore.
• Recall (now Iron Mountain): Former global records management brand (now part of Iron Mountain) historically offering physical and digital records services, illustrative of the consolidation path and competitive pressure facing regional players like Gilmore.

Regional players

• Oca Document Solutions: Southeast US-focused document storage and shredding provider operating across Florida and neighboring states with a service mix and customer base closely aligned to Gilmore's Gulf Coast footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GilmoreServices

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gilmore