TopDelivery

What TopDelivery does

TopDelivery (ТопДеливери / ТопДоставка) is a Moscow-based courier delivery service that provides last-mile and regional fulfillment for Russian e-commerce merchants, operating under the legal entity OOO «Internet Logistika» (Internet Logistika LLC). Founded in 2011, the company delivers across 70 Russian regions covering 12,000 postal codes and approximately 85% of the Russian population, including small settlements beyond regional capitals, and serves more than 300 online stores, businesses, and legal entities. Its core offering includes same-day courier delivery in Moscow, next-day delivery to St. Petersburg and major regional cities, delivery to a network of pickup points (ПВЗ), and specialized handling for oversized items (refrigerators, washing machines, large-format TVs, bathroom fixtures). The company reports 99.98% successful delivery and 98% accuracy on stated delivery dates, supported by 24/7 operation 363 days per year, a 24/7 self-drop warehouse near Nagatinskaya metro station, and an in-house certified "Courier Academy" (Курьерская Академия).

The platform is built on a SOAP-based Web Service API (Webshop API v2.0) over HTTP basic authentication, exposing order lifecycle management (add/edit/cancel/delete), shipment and cargo-pickup handling, real-time tracking refreshed every 15 minutes, delivery-cost calculation, fiscal document retrieval, and PDF printing for acts and waybills, rate-limited to 4 requests/second with a public test environment. This is complemented by ready-made integration modules for 1C-Bitrix (CMS v14+, Marketplace-listed), RetailCRM, MetaShip, ApiShip, MoySklad, Meosoft, and PIM Solutions. On top of the API, TopDelivery bundles compliance-critical services: Federal Law 54 (ФЗ-54) cash register support with fiscal data transmission to certified operators (ОФД), and Честный ЗНАК (Honest Sign) shoe marking with DataMatrix code scanning by couriers at the point of delivery. An end-recipient tracking portal issues a personalized SMS link with a security key, supports date/time self-scheduling up to 14 days out, and is consumed 95% mobile-first.

TopDelivery runs a pay-per-transaction revenue model: per-delivery tariffs are customized per client by volume, geography, weight, and selected services, supplemented by per-order line items for COD processing, marking, insurance, packaging, SMS notification, and lifting; COD is settled to merchants within three days net of fees. Go-to-market combines enterprise-field account management — each client is assigned a personal manager (named sales staff such as Irina and Anzhelika) for onboarding, tariff optimization, integration verification, and per-region buyout-rate analytics — with an API-first path for sophisticated merchants and channel partnerships through integration marketplaces and fulfillment operators BetaPro, SDT, and Marschroute. The company is privately held with no publicly disclosed parent company, no identified institutional investors in the structured record, and no IPO activity.

Name

TopDelivery

Legal name

OOO «Internet Logistika» (ООО «Интернет Логистика»)

Website

https://topdelivery.ru

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

TopDelivery is a Moscow-based courier delivery service for Russian e-commerce merchants, covering 70 regions across the country. It combines a SOAP-integrated delivery platform and pickup-point network with regulatory compliance services spanning Federal Law 54 cash receipts and Honest Sign shoe marking.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery & E-Commerce Logistics

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (492210), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Large-Item E-commerce Delivery (Bulky/Two-Person/White-Glove) (TLAAAFAH)

akta.pro secondary industries

Heavy/Bulky & White‑Glove Same‑Day (Furniture/Appliances) (TLAAADAG), Major Appliances Delivery, Install & Haul-Away (TLAAAKAB), Bulky & Oversized E-commerce Fulfillment (Large Parcel/Two-Person Delivery Prep) (TLAIADAJ)

Keywords

• Courier delivery services
• Last-mile delivery
• E-commerce logistics
• Parcel tracking
• Cash on delivery

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Delivery and Logistics Services: Per-delivery transaction fees charged to online stores for courier delivery, pickup point delivery, and cargo movement. Tariffs are customized per client based on volume, geography, and service requirements. Additional services (COD processing, marking, packaging, insurance, SMS notifications, cash register services) are charged as line items per order. Payments from buyers (COD) are transferred to clients twice per week or daily, minus delivery fees and service charges.
2. Additional Services (COD, Marking, Insurance, Packaging, etc.): Ancillary per-order service charges including cash-on-delivery processing (RKO), marking/scanning, insurance, additional packaging, cargo handling/lifting, document return, and cash register services. These are itemized and billed per order based on services selected.
3. Business Account Management: Dedicated personal account managers provide individualized onboarding, billing reconciliation, integration support, delivery process monitoring, and business analytics (buyout rates, SLA compliance, complaint tracking). This premium service supports higher-value enterprise clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

TopDelivery (ТопДеливери) is a Russian courier delivery service specializing in last-mile fulfillment for online stores and e-commerce shipments. The company picks up parcels from the seller's warehouse or store, sorts them in its own distribution centers, and delivers them to the buyer via courier or pickup point (PVZ), with support for cash-on-delivery, fitting rooms, returns, and fiscal compliance.

Product overview

TopDelivery operates as a unified courier delivery platform for Russian e-commerce, combining a core courier delivery network with a suite of digital tools and APIs. The core offering includes courier delivery across Moscow, St. Petersburg, and 70 Russian regions (same-day in Moscow, next-day to major cities), and delivery to pickup points (ПВЗ) nationwide. This is supported by the Личный кабинет (personal account) platform for order management, analytics, and shipment tracking; the SOAP API for programmatic integration; and ready-made modules for 1C-Bitrix, RetailCRM, MetaShip, APISHIP, and other platforms. Add-on services include a tracking service with 98% delivery date accuracy and self-scheduling, shoe marking per Честный ЗНАК requirements, cash register services under Federal Law 54, a dedicated business account manager, cross-docking, weekend delivery, and order transfer/collection tools. All services are managed under the legal entity ООО «Интернет Логистика» (TopDelivery / ТопДеливери), operating since approximately 2010–2011.

Differentiator

Problem solved

Functional benefit

Products and services

• Courier Delivery
• Pickup Point (PVZ) Delivery
• Cross-Docking (Order Transfer to Delivery)
• Shipment Tracking Service
• SOAP API Integration
• Ready-Made Integration Modules
• Personal Account (Client Portal)
• Cash-on-Delivery (Cash on Delivery) Acceptance
• Shoe Marking Service
• Cash Register (Fiscalization) Service

Quantifiable outcome

• 99.98% of shipped goods successfully delivered to recipients
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and moderate.

• 1C-BitrixcoreTechnology or IntegrationTopDelivery provides a ready-made integration module for websites running 1C-Bitrix CMS. The module enables automatic delivery cost calculation, interactive pickup point map, order creation and submission to TopDelivery's client portal directly from the Bitrix order page, batch order submission from order lists, and in-store status tracking. Module compatibility guaranteed for Bitrix CMS version 14 and above. Listed on the official 1C-Bitrix Marketplace.
• RetailCRMcoreTechnology or IntegrationIntegration with RetailCRM — a specialized CRM system for e-commerce. The integration enables delivery tariff lookup, order creation with optional cargo pickup request, real-time delivery status updates in CRM, and printing of required shipping documents. Listed on RetailCRM Marketplace.
• MetaShipmoderateTechnology or IntegrationMetaShip is a unified integration platform for e-commerce logistics. The integration allows order transmission to TopDelivery, label and acceptance report printing, order status tracking, order pricing, pickup point lookup, and analytics on shipped orders — all accessible via API or MetaShip's client dashboard.
• ApiShipmoderateTechnology or IntegrationApiShip is an integration service that develops a unified data transmission standard between online stores and logistics companies. The integration enables delivery cost calculation, order creation (courier and pickup point), shipping document generation, and order tracking by status.
• BetaPro / betapro.ru (fulfillment operator)moderateImplementation/ SI/ Consulting PartnerFulfillment operator partner. BetaPro handles order fulfillment, warehousing, and inventory management, with integration into TopDelivery's delivery network for last-mile fulfillment.
• SDT / zao-sdt.ru (fulfillment operator)moderateImplementation/ SI/ Consulting PartnerFulfillment operator partner providing warehousing, order processing, and logistics services integrated with TopDelivery.
• Marschroute / marschroute.ru (fulfillment operator)moderateImplementation/ SI/ Consulting PartnerFulfillment operator partner integrated with TopDelivery for combined warehousing and last-mile delivery services.
• Честный ЗНАК (Honest Mark) — Russian State Marking SystemcoreTechnology or IntegrationTopDelivery integrates with Russia's mandatory product marking system 'Честный ЗНАК' ( Честный знак) for shoe marking compliance. The company scans DataMatrix codes at the point of delivery, transmits purchase data to fiscal operators, and uploads marking data to the Честный ЗНАК system for regulatory compliance.
• Fiscal Data Operators (ОФД)coreTechnology or IntegrationTopDelivery transmits all cash register data to certified fiscal data operators (ОФД) who relay information to tax authorities (налоговая), in compliance with Federal Law 54 (ФЗ-54) on cash register equipment.

Scale indicators13 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• СДЭК (CDEK): CDEK is Russia's largest alternative courier and parcel-delivery network, offering door-to-door courier service, a pickup-point network, COD handling, and e-commerce integrations across Russia and the CIS. It is the most direct competitor to TopDelivery's core offering with an overlapping merchant and recipient base.
• 5Post: 5Post is a Russian last-mile delivery and pickup-point operator partnered with X5 Group retail chains, offering e-commerce parcel delivery to pickup lockers and stores. It is directly comparable to TopDelivery's pickup-point and courier delivery offering for online retailers across Russia.
• Pony Express: Pony Express is a Russian courier and logistics operator providing domestic and international express delivery, e-commerce fulfillment, and document delivery across Russia. The service profile (courier delivery, B2B documents, e-commerce focus) closely matches TopDelivery's.
• Boxberry: Boxberry runs an integrated parcel network in Russia combining courier delivery, pickup points, lockers and e-commerce platform integrations for online retailers. It directly competes for the same online-store customers that TopDelivery serves and operates a comparable tech-and-logistics stack.
• PickPoint: PickPoint is a Russian parcel-locker and pickup-point operator integrated with multiple online retailers and marketplaces. It is directly comparable to TopDelivery's ПВЗ/postamat distribution option and competes for the same last-mile delivery allocation from e-commerce clients.

Broad incumbents

• Wildberries: Wildberries is Russia's largest online marketplace with a vertically integrated pickup-point and delivery network acquired partly via its acquisition of Boxberry. It competes with TopDelivery on both merchant acquisition (delivery as a service) and on the recipient-facing courier and pickup experience.
• Ozon (Ozon Rocket logistics): Ozon is a major Russian e-commerce marketplace with a captive logistics arm (Ozon Rocket) that handles fulfillment and last-mile delivery. Although primarily serving its own marketplace, it competes with independent couriers like TopDelivery for third-party merchant delivery allocation and sets aggressive service benchmarks in the category.
• ПЭК (PEK): PEK is one of Russia's largest generalist logistics providers, offering freight, warehousing, and parcel delivery for both B2B and B2C customers. While much broader than TopDelivery, it competes in the same e-commerce delivery space and offers overlapping courier and fulfillment services.
• Почта России (Russian Post): Russian Post is the national postal operator offering parcel, EMS express, and e-commerce delivery across every Russian settlement. While much broader and slower than TopDelivery on premium courier service, it is the default competitor for nationwide reach and the only option for many of the small settlements in TopDelivery's 70-region footprint.

Emerging players

• Dostavista (Dosta): Dostavista operates a crowdsourced same-day and on-demand delivery platform across Russia and CIS countries, serving e-commerce merchants and SMB shippers. It overlaps with TopDelivery on same-day courier delivery for online stores but uses a gig-economy driver model rather than employed couriers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TopDelivery_ru
• Facebookfacebook.com/TopDelivery

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TopDelivery