Indivia International

What Indivia International does

Indivia International Pty Ltd is a privately held Australian ERP and payroll solutions provider founded in 2006 and headquartered on the Central Coast of New South Wales. Operating as a certified MYOB Implementation Partner and MYOB Acumatica Business Partner, the company sells, implements, and supports MYOB Acumatica (cloud ERP), MYOB Exo Business (on-premise ERP), and MYOB Acumatica Payroll across Australia, Papua New Guinea, and the Pacific Islands. It augments this core partnership with two sub-brands: SmoothPay, a cloud-based payroll platform covering 13 countries with built-in country-specific tax, leave, and superannuation/Nasfund rules, and TRAILD, an AI-enabled accounts payable automation module with certified integrations to both MYOB ERP platforms.

The company's revenue mix combines pass-through software licensing, implementation services delivered under PRINCE2 project methodology, ongoing operational support under defined SLAs, and subscription revenue from SmoothPay and TRAILD. It serves mid-market and enterprise customers across construction, distribution, field service, manufacturing, non-profit, mining, and government verticals, with documented long-tenured clients including a 10+ year customer in business services and a PNG-based construction and resources operator since 2016. Customer engagement is sales-led and consultative, with discovery phases, tailored proposals, and free consultation or demo bookings, supplemented by SEO, content marketing, social channels, and inbound leads from the MYOB partner ecosystem. The firm maintains a deliberately lean operating model of 1-10 employees and positions regional compliance expertise — across ATO, Fair Work, IRC, IPA, and Pacific Island regulatory regimes — as its primary competitive differentiator.

Name

Indivia International

Legal name

Indivia International Pty Ltd

Website

https://indivia-international.com.au

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Indivia International is a certified MYOB Implementation Partner selling, implementing, and supporting MYOB Acumatica and MYOB Exo ERP, SmoothPay multi-country payroll, and TRAILD AP automation for mid-market and enterprise customers across Australia, Papua New Guinea, and the Pacific Islands.

Ownership category

akta.pro rank

Headquarters

HQ city

Avoca Beach

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. ERP Software Sales: Sale and licensing of MYOB Acumatica, MYOB Exo, and SmoothPay software solutions. The company operates as a certified MYOB Implementation Partner.
2. Implementation & Consulting Services: ERP implementation, business needs assessment, system setup, data migration, integration, testing, training, and go-live support services delivered under PRINCE2 methodology.
3. Operational Support Services: Ongoing operational support including system monitoring, troubleshooting, performance tuning, user support, security management, and maintenance for MYOB Acumatica and MYOB Exo environments. Support is available across all operating regions with defined SLAs.
4. Business Process Improvement Services: BPI services that analyze and optimize existing workflows to improve efficiency, reduce costs, and remove bottlenecks. Spans people, technology, and process improvements.
5. TRAILD AP Automation: AI-enabled accounts payable automation and security solution with fraud protection. Includes implementation, ERP integration, data migration, and dashboard builds.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Indivia International is a certified MYOB Implementation Partner that sells, deploys, and supports enterprise ERP and payroll software — MYOB Acumatica, MYOB Exo, MYOB Acumatica Payroll, SmoothPay, and the TRAILD AP automation add-on — for mid-market and enterprise customers across Australia, Papua New Guinea, and the Pacific Islands. The company also delivers the professional services wrapped around these platforms: PRINCE2-scoped implementation and data migration, ongoing operational support, and business process improvement consulting, all configured for region-specific compliance (ATO/Fair Work, IRC, FRCS, and Pacific Island regulations).

Product overview

Indivia International offers a portfolio of ERP and payroll solutions spanning cloud and on-premise platforms, AP automation, and professional services — all focused on the Australia, Papua New Guinea, and Pacific Islands markets. The core product portfolio consists of MYOB Acumatica Cloud ERP (cloud-native platform with industry editions for construction, manufacturing, distribution, field service, and non-profit), MYOB Exo Business (on-premise ERP for SMBs), SmoothPay (multi-country payroll covering 13 Pacific nations), MYOB Acumatica Payroll (Australian-specific payroll integrated with Acumatica), and TRAILD (AI-enabled accounts payable automation). Services include ERP implementation and planning (PRINCE2 methodology), operational support, and business process improvements. The products are sold, implemented, and supported exclusively by Indivia International as a certified MYOB Implementation Partner, with regional compliance configurations for ATO, Fair Work, IRC (PNG), and Pacific Island regulatory bodies.

Differentiator

Problem solved

Functional benefit

Brands

• TRAILD: AI-enabled Accounts Payable automation and security solution with fraud protection, integrating with MYOB Acumatica and MYOB Exo ERP systems
• SmoothPay

Products and services

• MYOB Acumatica Cloud ERP Cloud-native ERP platform delivering finance, distribution, project accounting, field service, and CRM in a single connected system for mid-market and enterprise customers across Australia, PNG, and the Pacific Islands.
• MYOB Exo Business On-premise (or locally hosted) business management suite combining accounting, finance, CRM, payroll/HR, inventory, and job/project costing for small and medium organisations across Australia and the Asia-Pacific.
• SmoothPay Cloud-based payroll and HR platform covering payroll compliance for 13 countries (Australia, PNG, Fiji, Tonga, Cook Islands, Vanuatu, Niue, Solomon Islands, Kiribati, Samoa, Timor-Leste, Nauru, American Samoa) with built-in tax rules, leave entitlements, retirement schemes, and statutory reporting.
• TRAILD AI-enabled accounts payable automation and security solution that integrates with MYOB Acumatica and MYOB Exo to automate invoice capture, matching, approval routing, and fraud detection, including supplier verification and three-way matching.
• MYOB Acumatica Payroll Cloud payroll solution for Australian businesses, natively integrated with MYOB Acumatica ERP, covering PAYG, superannuation, Single Touch Payroll (STP) Phase 2, Fair Work obligations, award/EBA rule configuration, leave accruals, and multi-entity payroll.
• ERP Implementation & Planning Professional services engagement covering business needs assessment, requirements definition, system setup, data migration, integration, testing, training, and go-live support for MYOB Acumatica and MYOB Exo environments.
• Operational Support Services Ongoing post-implementation support including system monitoring, patch management, backups, integration oversight, user management, troubleshooting, and reporting configuration for MYOB Acumatica and MYOB Exo environments, available across all regions with defined SLAs.
• Business Process Improvements (BPI) Analysis and optimisation of existing workflows to improve efficiency, reduce costs, and remove bottlenecks, spanning people, technology, and process with KPI monitoring for measurable performance gains.

Quantifiable outcome

• TRAILD claims up to 85% reduction in manual accounts payable work

Named customers3 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• MYOBcoreChannel Partner/ Reseller/ DistributorIndivia International is a certified MYOB Implementation Partner and MYOB Acumatica Business Partner. The company sells, implements, and supports MYOB Acumatica and MYOB Exo ERP platforms. As a partner, they receive referrals through MYOB's partner ecosystem and implementation partner directory, and have access to MYOB's technology, training, and support resources.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Atturra: ASX-listed Australian IT services and ERP consulting firm with a multi-vendor ERP practice (including Acumatica-adjacent advisory and managed services) and a comparable ANZ enterprise focus. Comparable because it competes for the same mid-market and enterprise ERP implementation dollars in Australia.
• Datacom: Large Australasian IT services and cloud provider with ERP, managed services, and government practice serving ANZ and Pacific Island customers. Comparable because it competes with Indivia for government and NGO ERP deployments across the Pacific Islands where Indivia's regional compliance expertise is a primary differentiator.
• Brennan IT: Australian managed service provider offering ERP, cloud, and managed support to mid-market and enterprise customers across ANZ. Comparable because it competes with Indivia's managed support and cloud ERP practices for budget-conscious enterprise customers in the same regions.

Broad incumbents

• DXC Technology: Global IT services giant with large ERP consulting and managed services practices including regional Australian and APAC delivery. Comparable as a broad incumbent Indivia could lose deals to when ANZ enterprise customers evaluate global SI alternatives for complex multi-country ERP rollouts.
• Sage Group: Global accounting and ERP software vendor with presence across ANZ and APAC in construction, distribution, and non-profit segments Indivia serves. Comparable as an alternative ERP suite that customers may select over MYOB Acumatica/Exo, especially in Pacific Island markets.
• Acumatica: Global cloud-native ERP vendor whose platform (MYOB Acumatica in ANZ) Indivia configures for regional customers. Highly comparable because Acumatica's broader partner ecosystem, including rival implementation partners in Australia and the Pacific, competes with Indivia for the same regional customers.
• MYOB: Australian and New Zealand accounting and ERP software vendor whose Acumatica and Exo platforms Indivia resells and implements. Although MYOB is a partner rather than direct competitor, its partner program, pricing, and product roadmap directly drive Indivia's pipeline and delivery economics, making it the most relevant market reference point.
• Logicalis: Global IT solutions and managed services provider with a meaningful ANZ and APAC footprint delivering ERP, cloud, and managed support. Comparable as a broad incumbent IT services competitor in the same Australian enterprise customer set as Indivia's managed support and BPI engagements.

Emerging players

• Employment Hero: Australia-headquartered cloud payroll, HR, and employee benefits platform expanding across APAC. Comparable because it competes with SmoothPay in the SMB and mid-market payroll segment and with MYOB Acumatica Payroll in Australia specifically.
• ApprovalMax: AI/AP automation workflow tool that integrates with multiple accounting and ERP platforms including Xero, MYOB, and Acumatica. Comparable because it directly competes with Indivia's TRAILD AP automation offering for the same customer-facing approval and fraud workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/indivia-international-pty-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indivia International