What Icon Time Systems does

Icon Time Systems (also marketed as IconTime) is a Beaverton, Oregon-based provider of time and attendance solutions founded in 1989 and operating as a subsidiary of Paychex, Inc. (NASDAQ: PAYX). The company sells hardware time clocks — biometric fingerprint readers, iris-recognition terminals, hand-geometry terminals, RFID proximity card clocks, and PIN-based universal clocks — alongside the Tablet Kiosk App and the Paychex Flex mobile app for clock-in, schedule viewing, and PTO requests. Its products support Ethernet, USB, and wireless connectivity, multi-clock parent-child configurations across up to 32 departments, Web Punch remote clock-in, geolocation capture, and benefit accrual tracking.

The business model combines one-time hardware sales (clocks, proximity badges in packs of 10–25) with paid software upgrades (Web Punch licenses, Email Alerts, Benefit Tracking, employee count expansions) and accessories sold through the Paychex Store. Quote-based pricing is delivered via phone sales (1-800-847-2232), authorized dealers, and online contact forms. Icon Time maintains direct payroll integration connectors to QuickBooks (Plug-in), ADP (Export), and Paychex Online Payroll (Export), positioning its clocks as the time-data source of record that feeds downstream payroll systems.

Icon Time's strategic posture is defined by its Paychex affiliation: the company is discontinuing the TotalPass hardware line and transitioning customers to Paychex Flex Time, a cloud-based workforce management suite. The website and sales motion now primarily route prospects toward Paychex Flex Time, while Icon Time's own hardware products serve as the on-premise and kiosk entry points for SMBs in retail, restaurants, manufacturing, and construction. Day-to-day operations share Paychex's Rochester, NY headquarters, and standalone financial disclosures are not produced for Icon Time as a separate entity.

Name

Icon Time Systems

Legal name

Icon Time Systems

Website

https://icontime.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Icon Time Systems, a Paychex subsidiary founded in 1989, supplies biometric, RFID, and PIN-based time clocks plus the Paychex Flex mobile and tablet kiosk apps to small and mid-sized businesses in retail, restaurants, manufacturing, and construction, integrating with QuickBooks, ADP, and Paychex payroll.

Ownership category

akta.pro rank

Product category

Time and Attendance Hardware / Workforce Management Systems

NAICS

Payroll Services (541214), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Calculating & Accounting Machines (No Electronic Computers) (3578), Watches, Clocks, Clockwork Operated Devices/Parts (3873)

akta.pro primary industry

Payroll, Time & Attendance (BPACAPAB)

akta.pro secondary industries

Time, Attendance & Scheduling Administration (BPACAIAE), Time & Attendance Administration (Timekeeping, Scheduling, Leave Tracking) (BPAAAHAC), Workforce Time, Attendance & Scheduling Administration (BPAAAIAI)

Keywords

• Time and attendance systems
• Workforce management software
• Biometric time clocks
• Employee scheduling
• Payroll time tracking

Headquarters

HQ city

Beaverton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Time Clock Hardware Sales: Sale of physical time clock devices including biometric clocks, proximity card clocks, and universal time clocks
2. Cloud-based Time and Attendance Subscription: Paychex Flex Time cloud-based workforce management solution offering time tracking, scheduling, time-off management with access from any device
3. Software Upgrades: Paid upgrades including Web Punch licenses, Email Alerts, Benefit Tracking, and employee count expansions for time clock systems
4. Accessories and Supplies: Proximity badges, timecards, and other accessories sold through Paychex store
5. Payroll Integration Services: Export programs for QuickBooks, ADP, and Paychex Online Payroll integration

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Icon Time Systems manufactures and sells time and attendance hardware — biometric (fingerprint, iris, hand geometry), proximity card, and PIN-based time clocks — and delivers the Paychex Flex Time cloud-based workforce management solution for time tracking, scheduling, and time-off management. The offering combines physical clocks, browser/mobile remote punching, and integrations with QuickBooks, ADP, and Paychex Online Payroll, targeting small and mid-sized businesses in retail, restaurants, manufacturing, and construction.

Product overview

IconTime (now operating under Paychex) provides a comprehensive time and attendance solution portfolio comprising both hardware time clocks and cloud-based software. The hardware lineup includes biometric time clocks (fingerprint, iris, hand geometry), proximity card/badge clocks, and universal PIN/badge clocks, along with calculating time recorders and electronic time stamps. Cloud-based Paychex Flex Time serves as the primary software platform, offering time tracking, scheduling, time-off management, and HRM tools accessible from any device. Products connect via Ethernet, USB, or wireless networking, with software integrations into QuickBooks, ADP, and Paychex Online Payroll. The company also offers add-on features such as Web Punch for remote clocking, proximity badges, and multi-clock system support for larger deployments.

Differentiator

Problem solved

Functional benefit

Brands

• TotalPass: Line of time clock products including biometric fingerprint, proximity card, P400, and P600 models.
• Paychex Flex Time

Products and services

• Paychex Flex Time Cloud-based time and attendance and workforce management solution for streamlining employee time tracking, scheduling, and time-off management, accessible from any device via mobile app, tablet kiosk, or time clock and integrating with payroll.
• TotalPass Biometric (Fingerprint) Time Clock Fingerprint biometric employee time clock with verification camera for employee identification; part of the TotalPass Small Business Premium edition supporting small business time tracking.
• TotalPass Proximity Time Clock (P400, P600, B600) RFID proximity card and 4–9-digit PIN employee time clocks in 25-, 50-, and proximity/biometric variants, supporting Ethernet, USB, and (post-Dec 2016) wireless connections and bundled with Web Punch remote clock-in licenses.
• SB-100 PRO 2.5 Universal Time Clock Universal Ethernet time clock with 25 permanent employee slots supporting PIN and badge entry, USB/Ethernet connectivity, QuickBooks and ADP export compatibility, and remote Web Punch upgrades for SMB employee time tracking.
• RTC-1000 2.5 Universal Time Clock Universal 50-employee time clock capable of operating as parent or child in a multi-clock system of up to 32 departments, with integrated Benefit Tracking, Email Alerts, Management Plus, and Web Punch remote access for mid-sized employer deployments.
• Iris ID Time Clock Touch-free biometric time clock using iris recognition for hygienic employee identification, providing hands-free authentication suitable for environments requiring contact-free clocking.
• HandPunch Biometric Clock Terminal Biometric clock terminal using hand geometry for employee identification and time tracking, suitable for environments where fingerprint or face reading is impractical.
• CT-900 Calculating Time Recorder Manual punch-card calculating time recorder that prints date and time on timecards, supporting weekly, bi-weekly, and monthly pay periods, automatic lunch deduction, and up to 24 scheduled external alarms.
• SP-250 Electronic Time & Date Stamp Manual electronic time and date stamp for documents, printing time, date, and up to three lines (21 characters per line) of custom comments — a non-payroll office stamping device rather than an employee time clock.
• TimeVue Software & Data Collection Terminal Time and attendance software paired with RS232/USB/Ethernet data collection terminals, featuring employee benefit accruals, QuickBooks export, and department-level tracking for SMB workforce time recording.
• Paychex Flex App iOS/Android mobile application for Paychex Flex Time that lets employees clock in/out, view schedules, request time off, and check PTO balances from smartphones.
• Tablet Kiosk App Tablet-based time clock kiosk application for employee clocking in a shared-device configuration, enabling a tablet to act as a station for the Paychex Flex Time workforce management system.
• QuickBooks Plug-in for Time Clocks Downloadable plug-in integration (QB_Plug-in_Import.exe) for QuickBooks PRO or Premier (2006+) that imports employee hours from Icon Time clocks, synchronizes employees, and posts regular/overtime hours to QuickBooks Timesheets.
• ADP Export Program (v1.0.12) ADP Export Program that enables time-tracking data export from Icon Time clocks to ADP payroll systems, requiring the Customize Upgrade or Universal Time Clock v2.0 and a connection to a computer running ADP payroll.
• Paychex Online Payroll Export (v1.2.0) Paychex Online Payroll Export utility that moves time and attendance data from Icon Time clocks to Paychex Online Payroll, requiring the Customize Upgrade or Universal Time Clock v2.0 and the latest time clock software version.

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core and major.

• PaychexcoreStrategic or Co-development PartnerIcon Time Systems is an affiliate of Paychex, Inc. The companies have a close strategic relationship where Icon Time recommends customers to transition to Paychex Flex Time cloud-based workforce management solutions. Icon Time accessories are sold through the Paychex Store. Corporate headquarters are shared at Paychex facilities in Rochester, NY.
• QuickBookscoreTechnology or IntegrationIcon Time offers a QuickBooks Plug-in that enables direct import of employee hours from time clocks to QuickBooks Payroll. The integration synchronizes employees between systems and imports regular and overtime hours directly to QuickBooks Timesheets.
• ADPmajorTechnology or IntegrationIcon Time provides ADP Export functionality for the Universal Time Clock and TotalPass systems, enabling time data export for ADP payroll processing.
• Paychex Online PayrollmajorTechnology or IntegrationIcon Time offers Paychex Online Payroll Export for importing time and attendance information into Paychex Online Payroll program.

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Paylocity: Paylocity is a full-suite HCM/payroll platform with built-in time and attendance, scheduling, and HRM tools. It competes with the Paychex Flex Time vision by bundling T&A into a broader cloud HCM suite for mid-market and SMB employers.
• Workday: Workday provides enterprise HCM and workforce management with time tracking, scheduling, and analytics. While focused upmarket, it sets the modern UX bar for the broader time-and-attendance category in which Paychex Flex Time competes.
• UKG (Kronos): UKG (formerly Kronos) is a leading workforce management and HCM vendor with biometric time clocks, scheduling, and analytics. It operates in adjacent SMB and mid-market segments, offering Icon Time a much larger incumbent competitor.
• Paychex Flex: Paychex Flex is Icon Time's parent platform and the destination for migrated Icon Time customers. As the broader Paychex Flex suite absorbs Icon Time's T&A functionality, it represents the internal strategic incumbent against which Icon Time's independent value must be judged.
• ADP Workforce Now: ADP Workforce Now is a broad HCM/payroll suite with integrated time and attendance modules. ADP is both a partner (Icon Time has ADP export integration) and a competitor offering end-to-end workforce management.

Emerging players

• Connecteam: Connecteam is a mobile-first employee management app for deskless SMB workforces, offering time tracking, scheduling, and checklists. It represents the SaaS-native direction the time-tracking category is moving, pressuring legacy hardware-anchored vendors like Icon Time.

Direct peers

• When I Work: When I Work provides employee scheduling, time clock, and team messaging for hourly SMB workforces, directly overlapping Icon Time's employee self-service and scheduling capabilities within the same target verticals.
• QuickBooks Time (formerly TSheets): QuickBooks Time is Intuit's cloud-based time tracking product directly competing with Icon Time's Paychex Flex Time in the SMB segment. Both offer employee time tracking, mobile punch, and QuickBooks payroll integration, targeting the same retail/restaurant/construction buyers.
• Deputy: Deputy is a mobile-first scheduling and time tracking SaaS for shift-based SMB workforces in retail, hospitality, and healthcare. It competes with Paychex Flex Time on cloud-native scheduling, shift swapping, and payroll integrations.
• TimeClock Plus (iSolved): TimeClock Plus provides biometric (fingerprint, facial recognition, badge) and web/mobile time clocks for SMB and mid-market employers, directly overlapping Icon Time's hardware-plus-cloud product portfolio. Now part of iSolved's HCM platform, it competes across the same verticals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/icon-time-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Icon Time Systems