Nepa Community Health Care

What Nepa Community Health Care does

NEPA Community Health Care is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1983 and headquartered in Montrose, Pennsylvania, serving rural communities across Susquehanna and Lackawanna counties in northeastern Pennsylvania. The organization operates three health center locations (Greenfield Township, Hallstead, and the flagship Montrose site) and delivers an integrated care platform spanning primary care, women's health, behavioral health, dental, care management, and medication-assisted treatment for opioid and alcohol use disorder. It also runs Title X family planning, WIC nutrition, transportation referrals, translation, and health insurance enrollment assistance programs, with the 340B prescription drug discount and sliding fee discount scale enabling care delivery regardless of ability to pay. Patient-directed governance, with a board majority comprised of health center patients, and partnerships with organizations such as HRSA, Trehab, MFHS, LSODAP, PACHC, and the Moses Taylor Foundation underpin both funding and community accountability.

Revenue is generated through a mix of patient service billing to PA Medicaid, Medicare, commercial, and Pennie marketplace plans, self-pay collections, the 340B program, and recurring HRSA grant funding (an award totaling $1,322,761 with 80% financed with non-governmental sources). The customer base is the long-tail of rural underserved individuals and families, acquired through community trust, word-of-mouth referrals, partnerships with local organizations, and an extended-hours, same-day-appointment care model. The underlying technology stack is intentionally lean: a Medent-powered patient portal handles records access, appointment scheduling, prescription refills, and provider messaging, with no proprietary AI/ML or platform IP disclosed. The organization has expanded systematically, adding behavioral health in 2015, opening the Montrose site in 2016, launching MAT in 2017, entering Lackawanna County in 2018, and adding dental services in 2021.

Name

Nepa Community Health Care

Legal name

NEPA COMMUNITY HEALTH CARE

Website

https://nepachc.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

NEPA Community Health Care is a non-profit Federally Qualified Health Center operating three sites in rural northeastern Pennsylvania, providing integrated primary, women's, behavioral, and dental care plus MAT, WIC, and care management to underserved communities regardless of ability to pay.

Ownership category

akta.pro rank

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Community health services
• Primary care services
• Behavioral health programs
• Dental care services
• Medication assisted treatment

Headquarters

HQ city

Greenfield

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Patient Services Revenue: Revenue generated from patient care services billed to insurance (PA Medicaid, Medicare, commercial plans, Pennie marketplace plans) and self-pay patients. Integrated care model combining primary care, behavioral health, dental, and care management services under one organization.
2. 340B Prescription Drug Discount Program: Pharmacy discount program allowing eligible patients to purchase prescriptions at reduced prices through contracted pharmacies. Revenue supports organization operations and enables provision of discounted services.
3. Federal Grant Funding (HRSA): Health Resources and Services Administration (HRSA) grant funding as a federally qualified health center (FQHC). Award totaling $1,322,761 with 80% financed with non-governmental sources. Supports operations serving medically underserved areas.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

NEPA Community Health Care is a federally qualified health center (FQHC) providing integrated primary care, women's health, behavioral health, dental, and care management services at three health center locations in rural northeastern Pennsylvania. The organization also operates patient assistance programs including a Sliding Fee Discount Scale, 340B Prescription Drug Discount Program, Health Insurance Enrollment Assistance, and specialized clinical programs such as Medication-Assisted Treatment (MAT) for opioid and alcohol use disorder, WIC Nutrition Program, and Family Planning Services.

Product overview

NEPA Community Health Care is a Federally Qualified Health Center (FQHC) providing integrated healthcare services across multiple service lines. The organization operates as a unified care delivery platform combining Primary Care, Women's Health, Behavioral Health, and Dental services at three health center locations. Supporting clinical services include Care Management for care coordination and Medication-Assisted Treatment (MAT) for substance use disorder. Patient assistance programs include the 340B Prescription Drug Discount Program, Sliding Fee Discount Scale, and Health Insurance Enrollment assistance. Enabling services include transportation referrals, translation services, and WIC/Family Planning programs through Maternal & Family Health Services partnerships. A Medent-powered Patient Portal provides secure digital access to medical records, appointments, and provider communication.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 31,500 Pennsylvanians served annually through MFHS Reproductive Health Services network
• +1 more outcomes

Named customers4 records

Segments4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• TrehabcoreStrategic or Co-development Partner · 1 January 2017Collaborative MAT (Medication-Assisted Treatment) partnership: NEPA CHC prescribes and manages medication/treatment while Trehab provides counseling and Certified Recovery Specialist support. Trehab is a community action agency serving seven counties of northeastern Pennsylvania.
• Susquehanna County Food CouncilminorStrategic or Co-development Partner · 1 January 2017Formed in 2017 in collaboration with United Way of Susquehanna County and Weinberg Northeast Regional Food Bank. Addresses food insecurity through coordination and dissemination of education, information and resources.
• Lackawanna/Susquehanna County Office of Drug & Alcohol Programs (LSODAP)coreStrategic or Co-development PartnerNEPA CHC partners with LSODAP in employing a Case Manager within the Susquehanna County Department of Corrections. LSODAP serves as Single County Authority for drug and alcohol for both counties, providing prevention, intervention and treatment services.
• Maternal & Family Health Services (MFHS)coreStrategic or Co-development PartnerNEPA CHC provides family planning services (Title X) and WIC Nutrition Program. MFHS administers care through network of direct and contract service providers serving 31,500 Pennsylvanians annually.
• Pennsylvania Association of Community Health Centers (PACHC)coreStrategic or Co-development PartnerNEPA CHC actively participates on PACHC committees including Clinical Services, Finance, Payment Policy and Workforce. PACHC represents and supports largest network of primary health care providers in Pennsylvania.
• CleanSlateminorStrategic or Co-development PartnerRegional Drug & Alcohol Counseling organization partner for MAT services. Alternative provider for patients to receive required counseling while receiving MAT prescriptions from NEPA CHC.
• DATS (DATS Recovery)minorStrategic or Co-development PartnerRegional Drug & Alcohol Counseling organization partner for MAT services. Alternative provider for patients to receive required counseling while receiving MAT prescriptions from NEPA CHC.
• Moses Taylor HospitalcoreStrategic or Co-development PartnerPartner hospital for obstetric deliveries and gynecologic surgeries. NEPA CHC maintains affiliations with Moses Taylor Hospital (Scranton) and Wayne Memorial Hospital (Honesdale) for patient birth planning.

Scale indicators4 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Community Health Net: Federally Qualified Health Center serving Erie, Pennsylvania with primary care, behavioral health, dental, and substance use treatment. Comparable FQHC with similar integrated service model and patient demographic focus.
• Wayne Memorial Community Health Centers: Federally Qualified Health Center network in Wayne and Pike counties, Pennsylvania, offering primary care, behavioral health, dental, and women's health services in rural northeastern PA. Direct geographic and service line peer, with some shared patient populations.
• Family First Health: Federally Qualified Health Center in south-central Pennsylvania providing primary care, dental, behavioral health, and substance use services to underserved populations. Similar FQHC operating model with comparable service line breadth.
• Hamilton Health Center: Federally Qualified Health Center in Harrisburg, Pennsylvania providing primary care, behavioral health, dental, OB/GYN, and pharmacy services to underserved populations. Comparable in service line breadth and FQHC operating model.
• Keystone Health: Federally Qualified Health Center based in Franklin County, Pennsylvania, providing integrated primary care, behavioral health, dental, and specialty services to rural and underserved populations. Directly comparable as a rural PA FQHC with similar service line breadth and sliding fee programs.
• Scranton Primary Health Care Center: Federally Qualified Health Center serving Lackawanna County with comprehensive primary care, behavioral health, and substance use disorder treatment. Direct peer in the same county NEPA CHC serves, with similar FQHC designation and patient populations.
• Rural Health Corporation of Northeastern Pennsylvania: Multi-site FQHC serving Bradford, Sullivan, Susquehanna, and Wyoming counties with primary care, dental, behavioral health, and pharmacy services. Direct geographic competitor in NEPA with overlapping service area and target population.

Broad incumbents

• Geisinger Health System: Large integrated health system serving central and northeastern Pennsylvania with hospitals, physician practices, and an FQHC-like Geisinger 65 Forward program. Major competitor referenced in NEPA CHC patient testimonials, with significantly greater resources and specialty depth.

Emerging players

• Maternal and Family Health Services (MFHS): PA-based nonprofit providing WIC, family planning, and reproductive health services through a network serving 31,500 Pennsylvanians annually. Partner of NEPA CHC for WIC and Title X services, with overlapping patient base and partially overlapping service offerings.

Regional players

• Susquehanna Health Medical Group: UPMC-affiliated physician group and health system serving north-central Pennsylvania with primary and specialty care. Regional competitor for patients in the broader NEPA service area, though concentrated in counties west of NEPA CHC's footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pages/Greenfield-Township-Lackawanna-County-Pennsylvania/109352689091194
• LinkedInlinkedin.com/company/nepa-community-health-care

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nepa Community Health Care