Gold Group of Companies

What Gold Group of Companies does

Gold Group of Companies was a Western Canadian office technology provider founded in 1984, operating through three brands — Gold Business Technologies, Gold Business Machines, and Island Office Equipment — and serving customers primarily in Alberta and British Columbia. The group's core offering centered on document imaging and management, sales and leasing of copiers, printers, wide format printers, production presses, and managed print services supported by recurring meter reads, supply delivery, and on-site field maintenance.

In 2024, Gold Group was acquired by NextGen Automation, a strategic operating company that has integrated the Gold brands into a broader portfolio spanning Managed IT (Microsoft 365, helpdesk, cloud, backup, network management, virtual CIO), Cybersecurity (endpoint, firewall, identity, MFA, phishing, SOC, vulnerability scanning), Physical Security (video, access control, alarms), and complementary products such as EV charging, interactive whiteboards, scanners, and mailing solutions. The combined entity operates with over 130 professionals delivering service across Western Canada.

The business model combines hardware sales and leasing (printers, copiers, supplies) with subscription/recurring revenue streams from managed IT, managed print, and managed security services. Distribution is sales-led direct with dedicated account management, a field technician network, a self-serve customer portal for service requests and meter reads, and a referral program. Customer segmentation is vertical-based, spanning 15+ industries including Accounting, Financial Services, Healthcare, Legal, Government, Construction, Education, Manufacturing, and others, with no publicly named anchor customers. Pricing is quote-based and not publicly disclosed; billing operates on a monthly cadence. The firm holds an Authorized Microsoft partnership and relies on standard third-party security and cloud stacks rather than proprietary AI/ML technology.

Name

Gold Group of Companies

Legal name

Gold Group of Companies

Website

https://goldnps.com

Company type

Private

Founded year

1984

Operating status

Acquired

Headcount range

11–50 employees

Short description

Gold Group of Companies is a Western Canadian office technology provider, founded in 1984 and acquired by NextGen Automation in 2024, delivering Managed IT, Cybersecurity, Print, and Physical Security services to SMB and mid-market customers across 15+ vertical segments.

Ownership category

akta.pro rank

Headquarters

HQ city

Kamloops

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services including helpdesk support, cloud services, network management, backup and disaster recovery, and security operations center services.
2. Print and Copier Solutions: Sales and leasing of office copiers, printers, wide format printers, production presses, and associated supplies including toner.
3. Managed Print Services: Ongoing managed print services including meter reads, supply delivery, and service maintenance.
4. Physical Security Systems: Video security, access control, alerts and alarms, and environmental monitoring solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Gold Group of Companies is an office technology provider that sells and services Managed IT, Cybersecurity, Print/Copier, and Physical Security solutions to businesses across Western Canada. Its offering spans recurring managed services (helpdesk, cloud, network, backup, managed print), hardware sales and leasing (copiers, printers, wide format, production press, security systems), and supply/toner fulfillment. Following its 2024 acquisition by NextGen Automation, the combined portfolio serves enterprise and mid-market customers through direct sales and field service delivery.

Product overview

Gold Group of Companies consisted of three acquired brands (Gold Business Technologies, Gold Business Machines, and Island Office Equipment) that have been integrated into NextGen Automation's portfolio. The combined offering is a unified platform of office technology solutions comprising Managed IT Services (with sub-services including Microsoft 365, helpdesk support, backup and disaster recovery, cloud services, and virtual CIO), Cybersecurity Services (covering endpoint protection, firewall management, identity management, phishing defense, and vulnerability scanning), and Print Solutions (including copiers, printers, wide format printers, production press, managed print services, and toner supplies). The portfolio also includes complementary products such as EV Charging stations, Interactive Whiteboards, Scanners, and Mailing Solutions. The company serves Western Canada with over 130 professionals providing support across these integrated technology and office solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT management services for businesses across Western Canada covering Microsoft 365, Co-Managed IT, Helpdesk Support, Backup and Disaster Recovery, IT Consulting, On-Site and Remote IT Support, Hardware and Software Procurement, Cloud Services, Lifecycle Management, Mobile Device Management, Network Management, Patch Management, Technology Alignment, Virtual CIO (vCIO), and Document Management.
• Cybersecurity Services Full security offerings for businesses including Email Security, Endpoint Protection, Firewall Management, Identity and Access Management, Malware Protection, Multi-Factor Authentication, Password Management, Phishing Defense, Security Operations Center, Ransomware Protection, Security Awareness Training, Web Filtering, Vulnerability Scanning, and Physical Security.
• Copiers and Printers Complete office printing solutions sold and serviced for Western Canadian businesses, including Office Copiers, Office Printers, Wide Format Printers, Production Press, Toner and Supplies, Managed Print Services, and Short Term Rentals.
• Physical Security Systems Physical security solutions for businesses including Video Security, Access Control, Alerts and Alarms, and Environmental Monitoring.

Segments15 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and flagship.

• MicrosoftcoreTechnology or IntegrationAuthorized Microsoft partner providing Microsoft 365 services, Microsoft Licensing, and related cloud productivity solutions as part of the managed IT service portfolio.
• NextGen AutomationflagshipStrategic or Co-development PartnerNextGen Automation acquired Gold Group of Companies (Gold Business Technologies, Gold Business Machines, and Island Office Equipment), combining 40+ years of Gold's office technology expertise with NextGen's Managed IT, Cybersecurity, and expanded service portfolio.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ricoh: Global provider of office printers, copiers, and managed print/document services with a strong managed services portfolio. Directly comparable to Gold Group's copier/print and managed services offering, with similar vertical focus on document workflows.
• Konica Minolta: Office technology and managed print services provider offering copiers, production print, and IT services. Closely overlaps Gold Group's printer/copier hardware plus managed print and document management focus.
• Xerox: Long-standing office technology vendor providing printers, copiers, managed print services, and document management. Direct competitor in the same product categories Gold Group sells into SMB and mid-market.
• Sharp Electronics: Office equipment manufacturer offering copiers, printers, and managed document solutions, with active dealer/channel presence in Canada. Comparable to Gold Group's hardware and document management portfolio.
• Marco Technologies: US Midwest-based managed IT services and office technology provider offering copiers, managed print, cloud, and cybersecurity. Closely comparable business model and customer segments to Gold Group's combined IT and office technology offering.
• CompuCom: Managed IT services provider specializing in end-user computing, network management, and helpdesk support. Comparable managed services portfolio to Gold Group's Managed IT offerings including helpdesk, cloud, and lifecycle management.
• Canon Canada: Office imaging and document solutions provider offering printers, copiers, managed print, and document management across Canada. Direct competitor in the same hardware categories and managed services that Gold Group provides.

Broad incumbents

• HP: Global incumbent in office printing and computing hardware with managed print and device-as-a-service offerings. Competes with Gold Group on printer hardware and increasingly on managed services at the SMB/mid-market level.
• CDW: Large-scale IT solutions provider offering hardware procurement, managed services, and security solutions to business and government. Competes with Gold Group in managed IT services and serves overlapping customer verticals.
• Insight Enterprises: Global IT solutions and services company providing hardware, software, managed services, and security. Comparable in IT services breadth and enterprise customer coverage, though at substantially larger scale than Gold Group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GBNPS
• LinkedInlinkedin.com/company/nextgenautomation
• Instagraminstagram.com/nextgen_automation
• Xx.com/goldnps

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gold Group of Companies