La Familia Medical Center

What La Familia Medical Center does

La Familia Medical Center is a private, non-profit 501(c)(3) Federally Qualified Health Center (FQHC) headquartered in Santa Fe, New Mexico, operating since 1972 and designated an FQHC in 1987 under 42 U.S.C. 254b. The organization delivers integrated primary medical, dental, behavioral health, pharmacy, and health education services through four physical clinic locations — the Alto Street main clinic (city-owned), the Southside Clinic near Agua Fria Village (county-owned, on a long-term lease that was set to expire at end of 2024), the Healthcare for the Homeless Clinic on Cerrillos Road, and the Dental Clinic on the Santa Fe Community College campus — supplemented by telehealth for established patients. It also serves as the primary training site for the University of New Mexico's Northern New Mexico Family Medicine Residency Program and operates a harm reduction / needle exchange program and Medication Assisted Treatment for opioid use disorder.

La Familia generates revenue through a hybrid of patient services (medical, dental, behavioral health, pharmacy), government funding (HHS/HRSA Health Center Program grants, City of Santa Fe, Santa Fe County Indigent Fund, Santa Fe County Maternal and Child Health Program, New Mexico Department of Health Title X), and donations from foundations, corporations, civic and faith groups, and individuals. Pricing is structured on a sliding fee scale tied to family size and income, with the organization accepting Medicare, Medicaid, HMOs, worker's compensation, and all insurances. Patient reach is approximately 15,254 unduplicated individuals and roughly 54,000 annual visits, equating to 1 in 10 residents of Santa Fe County.

The organization is governed by an independent Board of Directors and led by CEO Brandy Van Pelt-Ramirez, with a C-suite spanning COO, Chief Clinical Officer, CMO, Chief Administrative Officer, General Counsel/CCO, and CMO Development. It is not publicly traded, has no parent company or private equity sponsor, and operates exclusively within Santa Fe County. Its core technology footprint consists of an eclinicalweb patient portal, HealowPay billing, telehealth video/phone services, and an in-progress Unifi networking infrastructure build funded by HRSA. No AI/ML capabilities, proprietary software products, or research-grade technology assets were identified.

Name

La Familia Medical Center

Legal name

La Familia Medical Center

Website

https://lafamiliasf.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

La Familia Medical Center is a non-profit Federally Qualified Health Center in Santa Fe, New Mexico delivering integrated medical, dental, behavioral health, pharmacy, and support services to underserved community members regardless of income or insurance status.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (62111), Family Planning Centers (621410)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Community health center
• Federally qualified health
• Primary medical care
• Dental health services
• Behavioral health programs

Headquarters

HQ city

Santa Fe

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue from patient services including medical, dental, and behavioral health visits. Accepts all insurance types including Medicare, Medicaid, and private insurance. Provides sliding fee scale options for uninsured patients based on family size and income.
2. Government Grants and Funding: Receives HHS funding through the Health Center Program. Additional funding from Health and Human Services Department, City of Santa Fe, Santa Fe County Indigent Fund, Santa Fe County Maternal and Child Health Program, and New Mexico Department of Health.
3. Donations and Foundation Support: Funding support from numerous foundations, corporations, civic and faith groups, local businesses and individual donors.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

La Familia Medical Center is a Federally Qualified Health Center providing comprehensive medical, dental, behavioral health, pharmacy, and health education services to individuals and families in Santa Fe County. It operates four clinic locations and telehealth services, serving more than 15,254 patients across approximately 54,000 visits annually on a sliding fee scale and accepts Medicare, Medicaid, and all insurance plans. The organization also runs residency training through the Northern New Mexico Family Medicine Residency Program and a Healthcare for the Homeless program with street outreach.

Product overview

La Familia Medical Center is a Federally Qualified Health Center (FQHC) providing integrated healthcare services through multiple delivery channels. The organization operates as a platform of coordinated services including: Medical Services (primary care, telehealth, prenatal, women's health, immunization, diabetes management, senior care, MAT, teen services, family planning), Oral Health Services (dental care), Behavioral Health Services (counseling, psychiatry, MAT), Health Education Programs (diabetes education, nutrition, prenatal classes, centering pregnancy, breastfeeding support), Pharmacy Services, Residency Training, and Healthcare for the Homeless. Services are offered on a sliding fee scale with integrated care coordination, accepting Medicare, Medicaid, and all insurance plans. The organization serves approximately 15,254 individuals annually across four state-of-the-art locations in Santa Fe, New Mexico.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Comprehensive family medicine including obstetrics, pediatrics, teen and adult care, geriatrics, women's health, mental health, chronic disease management, and specialty care referrals. Delivered by certified family medicine physicians, OB/GYNs, certified nurse practitioners, and physician assistants.
• Telehealth Services Medical and behavioral health visits by phone and/or video for established patients, supporting remote care delivery including medication management, chronic disease follow-ups, and health education.
• Prenatal Program Prenatal care including nurse midwife, certified dietician, and community health worker support, with free dental cleaning for eligible uninsured patients.
• Women's Health Reproductive health, mammograms, well-woman visits, and bilingual care throughout every stage of life.
• Immunization Childhood and adult immunizations through well-child visits, with vaccines from NM Department of Health provided at no cost to children.
• Diabetes Management ADA-certified diabetes education program with support from a certified diabetes educator, registered dietitian, and community health worker.
• Senior Care Primary care for seniors addressing aging-related issues and chronic conditions, with a Nurse Navigator to support Medicare patients.
• Medication Assisted Treatment (MAT) Buprenorphine (Suboxone) treatment for opioid use disorder as part of primary care, including MAT during pregnancy with comprehensive prenatal and post-partum care.
• Teen Services Confidential healthcare for youth ages 13-19 including birth control, STD testing, substance abuse counseling, weight management, acne treatment, and behavioral health referrals.
• Family Planning and Free Pregnancy Testing Voluntary and confidential family planning including birth control, women's health, STD testing; free confidential pregnancy testing at Alto Street Clinic.
• Oral Health Services Quality oral care for patients of all ages using current dental technology including preventative care, restorative dentistry, and emergency dental services.
• Behavioral Health Licensed behavioral health professionals providing assessments, counseling, psychiatry, and medication-assisted treatment in Spanish and English, in clinic or via telehealth.
• Health Education ADA certified diabetes education, nutrition counseling, prenatal education, centering prenatal care, breastfeeding support, and hepatitis C prevention and treatment.
• Pharmacy Services On-site pharmacy open to the public accepting most insurance plans and prescriptions from non-La Familia providers, with a self-pay program for uninsured patients.
• Residency Training Primary training site for the Northern New Mexico Family Medicine Residency Program (NNFMRP), part of the UNM School of Medicine family medicine training program with a 1+2 training structure.
• Healthcare for the Homeless Federally funded program providing outpatient primary health care, dental care, case management, referrals, and street outreach services to homeless community in Santa Fe County.
• Harm Reduction and Needle Exchange Program Needle exchange program providing sterile needles, safe disposal, referrals to treatment, HIV/hepatitis screening, overdose education, and naloxone distribution at the Healthcare for the Homeless Clinic.

Quantifiable outcome

• Serves 1 in 10 individuals in Santa Fe County
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• University of New Mexico School of MedicinecoreStrategic or Co-development PartnerLa Familia is the primary training site for the Northern New Mexico Family Medicine Residency Program (NNFMRP), part of UNM School of Medicine Family Medicine training program. Since 1998, the program has trained Family Medicine physicians, most of whom remain in New Mexico.
• CHRISTUS St. Vincent Regional Medical CentercoreStrategic or Co-development PartnerThe last two years of residency training are based at La Familia, CHRISTUS St Vincent Medical Center, and with other Santa Fe clinics and specialists. Medical staff have hospital privileges at this facility.
• Northern New Mexico Family Medicine Residency Program (NNFMRP)coreStrategic or Co-development PartnerLa Familia serves as the primary training site. Residents spend first year at UNM Medical Center in Albuquerque, then last two years in Santa Fe at La Familia and partner facilities.
• Santa Fe Community CollegeminorStrategic or Co-development PartnerThe Dental Clinic moved to a brand new facility on the campus of Santa Fe Community College in 2011.
• New Mexico Department of HealthcoreStrategic or Co-development PartnerCollaboration on Title X family planning services provided at minimal or no cost to patients. Also provides vaccines through their program.
• Health Resources and Services Administration (HRSA)coreOthersGrant funding support from U.S. Department of Health and Human Services through HRSA. La Familia is a Health Center Program grantee under 42 U.S.C. 254b.
• Santa Fe CountycoreOthersSouthside Clinic building is owned by Santa Fe County and leased to La Familia. County also provides Indigent Fund support.
• City of Santa FecoreOthersMain Alto Street clinic building is owned by the City of Santa Fe. City also provides funding support.

Scale indicators4 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• La Clínica de La Raza: Community health center serving Latino and underserved patients with bilingual medical, dental, and behavioral health services on a sliding scale, highly comparable in mission and patient base.
• La Maestra Community Health Centers: FQHC delivering integrated medical, dental, and behavioral health plus social support to underserved and immigrant communities, closely aligned with La Familia's approach.
• Neighborhood Healthcare: FQHC providing medical, dental, and behavioral health on a sliding scale to underserved populations, comparable in service breadth and payer mix.
• Unity Health Care: Large FQHC network providing comprehensive medical, dental, behavioral, and healthcare-for-the-homeless services, closely matching La Familia's integrated safety-net model at greater scale.

Broad incumbents

• AltaMed Health Services: One of the largest FQHCs in the U.S. serving predominantly Hispanic and underserved communities with integrated primary, dental, and behavioral care, a larger version of La Familia's model.
• Community Health Center, Inc. Multi-site FQHC integrating primary care, dental, and behavioral health with a strong training/residency component, similar to La Familia's model and academic partnership.

Regional players

• Hidalgo Medical Services: New Mexico FQHC offering integrated medical, dental, and behavioral care in rural communities on a sliding fee scale, a close structural analog.
• First Choice Community Healthcare: New Mexico network of FQHC community health centers offering integrated medical, dental, and behavioral health on a sliding scale — a near-identical model serving a neighboring NM region.
• Presbyterian Medical Services: New Mexico nonprofit providing community-based primary, dental, and behavioral health services to underserved populations, directly comparable in mission and geography.
• El Centro Family Health: Northern New Mexico FQHC delivering primary care, dental, and behavioral health to low-income and rural patients, mirroring La Familia's safety-net role.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about La Familia Medical Center