Reliance Medical Transport

What Reliance Medical Transport does

Reliance Medical Transport is a privately held, veteran-owned ground medical transportation company headquartered in Virginia Beach, Virginia. Founded in 2014 by Dr. Rene Moncion, an emergency medicine physician and former naval officer, the company began with two ambulances and two employees and has grown to operate a fleet of more than 30 ambulances across three branches in Virginia Beach (VA), Salisbury (NC), and Fayetteville (NC). Its core offerings are scheduled non-emergency medical transportation, Basic Life Support (BLS) emergency room transports, Advanced Life Support (ALS) and Critical Care ground transport, hospital discharge transports, hospice transportation, long-distance ground ambulance service within roughly a 300-mile radius, and EMS event standby for sporting events, festivals, and construction sites; it also helps patients obtain Physician Certification Statements (PCS) required for insurance coverage. The customer base spans individual patients (dialysis, chemotherapy, wound care, post-acute transport), healthcare facilities (nursing homes, hospitals, clinics), the U.S. military community (Hampton VA Medical Center, Langley Air Force Base), and event organizers. Revenue is generated on a fee-for-service per-transport model billing Medicare, Medicaid, and commercial insurers, supplemented by self-pay options and event standby contracts; Reliance is an in-network insurance participant, and a notable exclusive contract was won in October 2024 to serve as the emergency medical transport provider for the Langley Air Force Base medical clinic.

Name

Reliance Medical Transport

Legal name

Reliance Medical Transport

Website

https://reliancemt365.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Reliance Medical Transport is a veteran-owned, privately held ground ambulance company headquartered in Virginia Beach, providing BLS, ALS, critical care, hospice, hospital discharge, and long-distance medical transport plus EMS event standby to patients, healthcare facilities, and military installations across Virginia and North Carolina.

Ownership category

akta.pro rank

Product category

Medical Transportation Services

NAICS

Ambulance Services (62191), Special Needs Transportation (485991)

SIC

Services-Misc Health & Allied Services, Nec (8090), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)

akta.pro secondary industries

Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ), Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Special Needs & Senior Transportation Services (TLAFAKAI)

Keywords

• Medical transportation services
• Non-emergency ambulance
• Hospice patient transport
• Hospital discharge transport
• EMS event standby

Headquarters

HQ city

Virginia Beach

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Medical Transportation Services: Fee-for-service medical transportation billing. The company accepts all major insurance providers, Medicare, and Medicaid. They also offer self-pay options with flat rate estimates. Revenue is generated per transport/service rendered.
2. EMS Event Standby Services: Ambulance stand-by services for events where they provide an emergency vehicle and crew on scene for sporting events, festivals, and other gatherings, prepared to respond to illness or injury.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Reliance Medical Transport provides ground medical transportation services including Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care transports for individual patients and healthcare facilities. Services cover scheduled non-emergency medical appointments, hospital discharge, hospice transfers, long-distance ground ambulance transport within a 300-mile radius, and EMS event standby for sporting events, festivals, and other gatherings. Operations are staffed by EMTs with critical care experience across three locations in Virginia and North Carolina.

Product overview

Reliance Medical Transport offers a unified suite of ground medical transportation services under a single brand. The core offerings include scheduled non-emergency medical transportation to medical appointments, Basic Life Support (BLS) emergency room transports, hospice transportation, hospital discharge services, and long-distance ground ambulance transport. The company also provides EMS event standby services for community events. All services are delivered by EMT-staffed ambulances available 24/7 across Virginia Beach, Salisbury, and Fayetteville locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Scheduled Non-Emergency Medical Transportation

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• Foodbank of Southeastern VirginiaminorStrategic or Co-development Partner · 1 January 2025Reliance Medical Transport volunteered at the Foodbank of Southeastern Virginia in 2025, helping pack boxes and weekend backpacks for children facing food insecurity. These bags are distributed through local schools to ensure kids have access to meals outside the classroom.
• Loving Neighbors Mission CampminorStrategic or Co-development Partner · 1 January 2025Reliance was a sponsor of the 2025 Loving Neighbors Mission Camp in Virginia Beach. This week of service brought youth and adults together to repair homes and build meaningful relationships, including building wheelchair ramps and roof repairs.
• Langley Air Force Base (633rd Air Force Medical Group)coreStrategic or Co-development Partner · 1 October 2024In October 2024, Reliance Medical Transport was awarded the contract to serve as the exclusive provider of emergency medical transport services for Langley Air Force Base medical clinic in Hampton, Virginia. This partnership with the 633rd Air Force Medical Group represents a significant milestone and demonstrates commitment to supporting those who serve the country. The company is honored to support active service members, veterans, and their families.
• CycleBarminorStrategic or Co-development Partner · 1 December 2023Partnership for inaugural Stuff the Ambulance Toy Drive benefitting the Children's Hospital of The King's Daughters (CHKD). CycleBar collaborated with Reliance to organize the holiday toy drive, with the community responding with strong support.
• Children's Hospital of The King's Daughters (CHKD)minorStrategic or Co-development Partner · 1 December 2023Beneficiary of Reliance's inaugural Stuff the Ambulance Toy Drive. The response and support from the community was heartwarming, helping spread holiday joy to children undergoing treatment at the hospital.
• The Tutu ProjectminorStrategic or Co-development Partner · 1 October 2023October 2023 T-shirt drive raised $1,720 for the Tutu Project, a charity that raises funds to help those in need of financial support as they manage their breast cancer diagnosis.
• Tunnel to Towers FoundationminorStrategic or Co-development Partner · 1 September 2023September 2023 T-shirt drive raised $1,530 for the Tunnel to Towers Foundation, which provides support to families of fallen first responders and military veterans.
• Fisher House FoundationminorStrategic or Co-development Partner · 1 July 2023July 2023 T-shirt drive raised $1,200 for the Fisher House Foundation, which provides comfort homes for military and veteran families while their loved ones receive medical treatment. As a veteran-owned company, this cause was especially meaningful.

Scale indicators8 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Mobile Medical Response (MMR): Privately held ambulance and mobile healthcare provider serving communities across Michigan and beyond. Directly comparable to Reliance as a similar-sized, multi-county ground ambulance operator with strong facility-contract focus and similar NEMT service mix.
• LifeNet Inc. Regional not-for-profit EMS provider in Texas, Arkansas, and surrounding states operating ground ambulance, ALS, and interfacility transport services. Comparable to Reliance in service mix and mid-sized regional scope, though structured as a non-profit.
• Priority Ambulance: Growth-oriented private ambulance company operating across multiple U.S. states, founded through a rollup of regional operators. Directly comparable to Reliance as a similarly sized, multi-state ground ambulance operator pursuing enterprise facility contracts and geographic expansion.
• Sunstar Paramedics: Florida-based private ambulance service providing 911 response, ALS, and interfacility transport. Comparable to Reliance in the ground ambulance service mix, though Sunstar operates at a larger scale within a single regional market.
• Acadian Ambulance Service: Privately held, multi-state ambulance and air medical provider headquartered in Louisiana, serving communities across the South. Directly comparable to Reliance in providing ground ambulance, NEMT, and event standby services with strong community/brand focus and similar multi-state growth trajectory.
• Pafford Medical Services: Family-owned, multi-state ambulance and air medical service headquartered in Arkansas with operations across the Southeast. Comparable to Reliance as a similarly structured family/founder-led regional ambulance operator pursuing geographic expansion and facility contracts.
• MEDIC (Mecklenburg EMS Agency): Charlotte, North Carolina-area 911 and NEMT provider serving Mecklenburg County, one of the largest EMS agencies in North Carolina. Directly comparable to Reliance given geographic overlap in NC and overlapping service lines including non-emergency medical transport.

Others

• MASA (MASA MTS): Membership-based emergency medical transportation coverage provider that pays members' ambulance and NEMT bills nationwide. Comparable to Reliance only at the customer-payer interface; not a direct operating competitor but interacts with Reliance when Reliance transports MASA-covered patients.

Broad incumbents

• Falck North America: U.S. arm of global ambulance and emergency services operator Falck, providing ambulance, EMS, and healthcare transport services. Comparable to Reliance as an established competitor in the broader ground ambulance space, though at substantially greater scale and with international backing.
• American Medical Response (AMR): The largest private ambulance and medical transport operator in the United States, providing both emergency and non-emergency medical transportation across virtually all 50 states. Directly comparable to Reliance in core service offering (NEMT, BLS/ALS transport, interfacility transfers), though at vastly greater scale and with national payer contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/reliance-medical-transport

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliance Medical Transport