Claims Consultants L.L.C

What Claims Consultants L.L.C does

Claims Consultants, LLC is a privately held, independent insurance claims adjusting firm headquartered in Satsuma, Alabama, founded in August 2004 through the merger of Veillon & Veillon, Inc. and Coastal Adjusting, Inc. and since 2007 solely owned by Robert (Bob) Helms. The firm provides nationwide, 24/7/365 claims handling services to insurance carriers across twelve service lines — daily claims, catastrophe, commercial, residential, flood, marine, inland marine, equipment, general liability/BI, mobile home, excess & surplus, and Third Party Administration (TPA) — drawing on a deployable internal database of 1,000+ adjusters (homeowners, commercial, and NFIP-certified flood) with a 1:10-12 team-leader oversight structure.

The technology stack is built on industry-standard third-party platforms — FileTrac and XactAnalysis for web-based claims tracking, and Xactimate, Simsol, and Symbility for estimating — wrapped in a custom electronic claim-assignment portal accessible from the company website. Disaster-recovery and business-continuity are emphasized: the owned Satsuma headquarters (7,500+ sq ft of used office plus 3,800 sq ft additional and 12,000 sq ft of land) is supported by back-up generator, fiber optic, VOIP, and wireless satellite internet, with the capability to relocate operations to any of four affiliate locations within 24 hours.

The business model is sales-led B2B professional services: insurance carriers submit assignments electronically to Claims Consultants, who then deploy field adjusters and centralized claims management from Satsuma AL and affiliate offices in New Iberia LA, Fort Walton Beach FL, and Detroit MI. Revenue is generated per assignment on a contract/quote basis; pricing is not publicly disclosed. The firm has no disclosed institutional investors, no patents, and no named carrier customers in the source material, and operates as a straightforward founder-owned LLC with no parent or subsidiary entities.

Name

Claims Consultants L.L.C

Legal name

Claims Consultants, LLC

Website

https://claimsconsultantsllc.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Claims Consultants LLC is a US independent insurance claims adjusting firm providing nationwide, 24/7/365 claims handling across twelve lines — including catastrophe, commercial, flood, marine, and TPA — to insurance carriers, supported by a 1,000+ adjuster database and affiliate offices in four states.

Ownership category

akta.pro rank

Product category

Insurance Claims Adjusting Services

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

akta.pro secondary industries

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH), Catastrophe Claims & Loss Adjustment Services (FSAOACAO)

Keywords

• Insurance claims adjusting
• Catastrophe claims handling
• Third party administration
• Flood claims processing
• Commercial loss adjusting

Headquarters

HQ city

Satsuma

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Claims Adjusting Services: Professional services revenue generated by providing claims adjusting services to insurance carriers. Services include daily claims handling, catastrophe event response, commercial claims, residential claims, flood claims, marine claims, equipment claims, general liability claims, mobile home claims, excess & surplus line claims, inland marine claims, and Third Party Administration (TPA). The company handles claims ranging from small residential losses to large complex commercial losses, with capacity to handle from ten to ten thousand claims.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Claims Consultants, LLC is an independent insurance claims adjusting firm providing nationwide, 24/7/365 field inspection and claims management services to insurance carriers. Services span daily claims, catastrophe events, commercial and residential losses, flood (NFIP), marine, inland marine, equipment, mobile home, general liability, and excess & surplus line claims, along with third party administration (TPA), delivered via an internal database of 1,000+ adjusters and web-based tracking systems (FileTrac and XactAnalysis).

Product overview

Claims Consultants, LLC is an insurance claims adjusting firm providing a comprehensive suite of claims handling services. The company operates as a unified service offering with multiple specialized claims categories including Daily Claims, Catastrophe Claims, Commercial Claims, Homeowner/Residential Claims, Flood Claims, Mobile Home Claims, Excess & Surplus Line Claims, Inland Marine Claims, Equipment Claims, General Liability/Bi Claims, Marine Claims, and Third Party Administration (TPA). Services are delivered through experienced staff proficient in Xactimate, Simsol, and Symbility estimating software, with web-based claims tracking via FileTrac and XactAnalysis. The company provides nationwide 24/7/365 support with a Fast Track claims team for minor losses and field inspection services for complex claims.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 1000+ internal adjuster database available for catastrophe response
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Davies Group: Davies Group provides claims management, adjusting, and TPA services to insurance and financial services clients across North America, UK, and internationally. Comparable to Claims Consultants in core claims services (daily, catastrophe, TPA, specialty lines), but operates at much larger scale through acquisition-driven growth.
• Sedgwick: Sedgwick is one of the largest global providers of claims management, loss adjusting, and TPA services to insurance carriers and employers. It is comparable to Claims Consultants as a direct competitor in the same core service lines (daily claims, catastrophe response, TPA), but operates at significantly greater scale with broader geographic and product reach.
• Crawford & Company: Crawford & Company is a global independent provider of claims management and adjusting services serving insurance carriers, self-insureds, and corporations worldwide. It directly competes with Claims Consultants across daily, catastrophe, commercial, and specialty claims, but at meaningfully larger scale and with deeper technology investment.
• Broadspire (formerly GAB Robins): Broadspire is a third-party claims administrator and adjusting firm providing workers' comp, liability, and property claims services to carriers and self-insureds. Comparable to Claims Consultants in TPA and daily claims handling, though broader in workers' compensation and benefits administration services.

Direct peers

• Charles Taylor Adjusting: Charles Taylor Adjusting is a global independent loss adjusting firm handling property, casualty, marine, energy, and specialty claims for insurers worldwide. It is a direct peer in independent multi-line adjusting, comparable in service breadth and specialty expertise (marine, complex commercial), with similar carrier-client business model.
• Pilot Catastrophe Services: Pilot Catastrophe Services is an independent catastrophe response firm providing property claims adjusting for insurance carriers during large-scale events. It is a direct peer in catastrophe response, sharing Claims Consultants' core capability of rapidly deploying large adjuster networks for surge events, though with a more specialized catastrophe-only focus.
• McLarens: McLarens is an independent global claims services provider specializing in commercial and specialty claims adjusting across property, marine, energy, aviation, and casualty lines. It is a direct peer of Claims Consultants in the multi-line independent adjusting space, with similar specialty-line focus (marine, E&S) but larger international footprint.
• Eberl Claims Service: Eberl Claims Service is an independent claims adjusting firm providing daily, catastrophe, and TPA services to insurance carriers across the U.S. It is a close direct peer of Claims Consultants in mid-sized independent adjusting with comparable service portfolio, multi-state operations, and carrier-focused business model.
• Engle Martin & Associates: Engle Martin is a national independent adjusting firm focused on commercial property, casualty, and specialty claims handling for insurance carriers. It is a direct peer of Claims Consultants in commercial and large-loss adjusting, with a comparable mid-sized independent model and similar Xactimate-based estimating workflows.
• Adjusters International: Adjusters International is an independent public insurance adjusting firm representing policyholders rather than carriers. While on the opposite side of the transaction, it is comparable as a mid-sized independent adjusting firm operating in similar claim categories (commercial, residential, specialty) and competing for the same pool of certified adjusters.

Market position

Weaknesses4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/claims-consultants

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claims Consultants L.L.C