Intech

Name

Intech

Legal name

Information Technologies and Software Development, Inc.

Website

https://usa-intech.com

Company type

Private

Founded year

2002

Operating status

Acquired

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Richardson

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Software Development Services (IMSDS): Fixed-cost, dedicated team model providing full-cycle IT development services using Agile Scrum methodology. Clients receive predictable deliverables at agreed pricing with SLA commitments.
2. Professional Services: Project-based specialized technical services in IT, Telecom, Process Development, Training and Operations. Includes engineering services, custom development, outsourced O&M support, project management, competence management, and Agile Scrum training.
3. Advanced Services Products: Proprietary telecom products including IP Centrex/IP Line, LNP, SMS services, Net Media Server, Net PBX, and Softphone offered as either premise or cloud-based solutions.
4. Cloud-Based Advanced Services: New cloud-based products and services delivered through partnerships, allowing companies to deliver services without owning equipment or network infrastructure.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Intech provides outsourced IT and telecom software development services through its IMSDS model — dedicated nearshore Agile Scrum teams with fixed-cost pricing and CMMI-aligned processes — alongside project-based Professional Services in telecom engineering, customized development, O&M, and Agile training. It also sells a proprietary suite of Advanced Services telecom products (IMS IP Centrex/IP Line, LNP, Net Media Server, Net PBX Plug & Play, Softphone, and Mobile Publicity SMS) delivered as premise or cloud solutions built on Intelligent Network platforms.

Product overview

Intech offers a unified portfolio of IT and telecom services organized into three core areas: (1) Intech Managed Software Development Services (IMSDS) — a managed development service delivering fixed-cost, Agile Scrum-based software development with CMMI-aligned processes; (2) Professional Services — specialized technical offerings in telecom engineering, customized development, O&M support, project management, competence management, and Agile training; and (3) Advanced Services Products — a suite of IP-based telecom solutions including IMS IP Centrex/IP Line, Local Number Portability (LNP), Mobile Publicity (SMS), IMS Net Media Server (Net MS), Net PBX Plug & Play, and Softphone, all powered by proprietary Intelligent Network platforms. The company operates a Service Delivery Center in Saltillo, Coahuila, Mexico.

Differentiator

Problem solved

Functional benefit

Products and services

• Intech Managed Software Development Services (IMSDS) A managed offshore/nearshore software development service providing dedicated development teams using Agile Scrum methodology with CMMI-aligned processes, delivering fixed-cost, predictable outcomes across the full software development lifecycle for telecom operators, enterprises, ISVs, and equipment manufacturers.
• Professional Services A suite of specialized technical services including Telecom Engineering, Customized Development, Outsourced O&M Support, Project Management, Competence Management, and Agile Scrum Training sold on a project basis to fill client skill gaps.
• IMS IP Centrex / IP Line A fully hosted VoIP service providing enterprise PBX capabilities including internal dialing plans, automatic call distribution, voice mail, and conference calling without on-site equipment, managed via a web-based GUI portal.
• Local Number Portability (LNP) Service A Next Generation Intelligent Network (NGIN) service using Soft Switches, Application Servers, and Databases to provide proper call treatment and routing for portable telephone numbers across carriers and geographies.
• IMS Net Media Server (Net MS) An intelligent network platform providing audio reproduction, digit gathering, and recording capabilities with modules for SIP IVR Interface, IVR Menu, and voice/video Conferencing Services.
• Net PBX Plug & Play A VoIP-enabled PBX application installable on a PC or server offering full PBX features with hybrid support for both conventional telephone lines and IP lines, administered via a GUI with three-level access control.
• Softphone Application A software phone application installed on a PC providing the same functionality as a physical phone set, eliminating the cost of hardware phone sets.
• Mobile Publicity (SMS) Service A cloud-based SMS marketing service enabling businesses to deliver time-defined messages, coupons, announcements, and appointment reminders with demographic targeting and a reported 96% open rate within 5 minutes.

Quantifiable outcome

• 20-50% cost savings in product development life cycle
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Five partnerships are on record, tiered core and minor.

• BroadSoftcoreStrategic or Co-development Partner · 1 January 2010Since 2010, Intech has provided all pre-sales, deployment, installation and integration and customer support for all BroadSoft installations in Latin, Central and South America. This relationship has allowed BroadSoft to expand into the CALA region without significant investment in building their own capabilities.
• Oracle Latin AmericacoreStrategic or Co-development PartnerIntech was chosen to be the official supplier of Oracle Latin America for OSS/BSS professional services, providing specialized technical support and implementation services.
• JNETX-AmdocsminorImplementation/ SI/ Consulting PartnerIntech provides JNETX-Amdocs with Customer Service and 3rd Level Support via the Professional Services organization.
• Universities (ITESM, Instituto Tecnológico de Saltillo, Instituto Tecnológico de la Región Carbonífera, Universidad Tecnológica de Coahuila)coreStrategic or Co-development PartnerIntech has established relationships with four major universities in the Saltillo region for talent recruitment and development. These relationships support the New Talent Development Program for early identification and development of outstanding students for later staff incorporation.
• GTA (Global Technology Associates)minorOthersIntech is now a GTA company - Global Technology Associates. The acquisition was announced via press release on GTA's website.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Amdocs: Amdocs is a global OSS/BSS software and services vendor for telecom operators. Intech is a named partner (JNETX-Amdocs) and Oracle OSS/BSS regional supplier, so Amdocs sits in Intech's ecosystem as the large platform vendor it implements and extends.
• Italtel: Italtel is a long-standing telecom systems integrator and software vendor specializing in IP communications, NGN and OSS/BSS. Broad incumbent peer because it shares Intech's Intelligent Network and VoIP/IMS product heritage and similar telecom SP customer base, but at materially larger scale.
• Tata Consultancy Services: TCS is one of the largest global IT services and BPO providers with deep telecom vertical coverage and fixed-price managed services delivery. Comparable as a broad incumbent competing for the same large enterprise and telecom managed-services RFPs that Intech targets.
• Wipro: Wipro is a global IT services firm with strong telecom vertical practice and system integration capabilities. Broad incumbent comparable to Intech on enterprise IT and telecom managed services delivery, with much greater scale and geographic reach.

Direct peers

• Endava: Endava provides nearshore managed software development and technology services across telecom, financial services and other verticals using Agile delivery. Comparable to Intech in offering dedicated teams with predictable, fixed-cost engagement models.
• Softtek: Softtek is a Mexico-founded nearshore IT services firm with similar Agile and managed-delivery offerings for enterprise and telco clients in the Americas. It is the most direct comparison for Intech's IMSDS-style managed services delivered from Latin America.
• Globant: Globant is a large Latin American-origin digital and IT services company providing Agile-based managed development teams globally. While larger, it competes for the same nearshore managed-services and telecom-adjacent transformation engagements that Intech targets via IMSDS.
• BairesDev: BairesDev is a Latin America-based nearshore IT staffing and managed development firm serving US and global clients. Comparable to Intech on dedicated-team, fixed-cost development outsourcing with similar timezone-aligned delivery.
• EPAM Systems: EPAM is a global nearshore IT services firm with comparable Agile Scrum managed-team delivery and telecom/telephony engineering capabilities. Comparable to Intech on the IMSDS-style fixed-cost, dedicated-team model and on telecom software engineering specialism.
• NEORIS: NEORIS is a Latin America-headquartered IT services and digital transformation firm offering managed development, system integration, and industry-specific solutions. Comparable to Intech in nearshore delivery model, telecom vertical focus, and mix of custom development plus proprietary IP-style offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/1060728

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intech