Electrocom
Electrocom is a privately held, employee-owned communication systems integrator based in Western Washington that designs, installs, and maintains nurse call, intercom, PA, AV, and safety communication systems for healthcare facilities, school districts, senior living, and government clients.
- Company typePrivate
- Founded1946
- HeadquartersLynnwood, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Electrocom does
Electrocom is a privately held, employee-owned communication systems integrator founded in 1946 (originally as W.D. Lasater Company) and headquartered in Mountlake Terrace, Washington. The company designs, installs, and maintains integrated communication infrastructure for four vertical markets in Western Washington: hospitals and healthcare facilities, K-12 school districts, long-term care/senior living communities, and commercial/government buildings. Its portfolio spans nurse call systems, IP intercom and mass notification platforms, public address systems, AV integration, wireless synchronized clocks, sound masking, environmental monitoring, and digital signage, sourced primarily through manufacturer partnerships led by a Stellar Partner relationship with Rauland (Ametek).
Electrocom's revenue is generated through three streams: hardware sales of branded equipment from partners such as Rauland/Ametek, Atlas IED, Cambridge Sound Management, Biamp, Extron, TOA, Primex, Sapling, Technomad, TechWorks, Midmark, and WanderGuard; professional installation and integration services performed by in-house certified technicians and project managers; and recurring managed services via 24/7/365 maintenance contracts, including a guaranteed less-than-four-hour onsite response for hospital critical system failures. The company operates a direct field-sales go-to-market with no resellers or distribution partners, and pricing is quote-based, structured around multi-year contracts.
The company has been under continuous employee ownership since a 2014 buyout by three employees (Dan Crabtree, Ben Swerk, Matt Wright), following prior transitions in 1972 and 1984. Workforce stability is a defining characteristic, with average employee tenure of approximately 15 years. Electrocom reports that it has installed systems in over 60% of healthcare facilities and over 600 school systems across Western Washington, making it the dominant regional communication systems provider in those segments within its service territory.
Electrocom firmographics
Firmographics- Name
- Electrocom
- Legal name
- Electrocom Inc.
- Website
- https://electrocom.us
- Company type
- Private
- Founded year
- 1946
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Electrocom is a privately held, employee-owned communication systems integrator based in Western Washington that designs, installs, and maintains nurse call, intercom, PA, AV, and safety communication systems for healthcare facilities, school districts, senior living, and government clients.
- Ownership category
- akta.pro rank
Electrocom industry classification
Industry- Product category
- Communication Systems Integration
- NAICS
- Other Communications Equipment Manufacturing (334290), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)
- SIC
- Electronic & Other Electrical Equipment (No Computer Equip) (3600), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Industrial Networking & Communication Electronics Manufacturing (Ethernet switches, Fieldbus, Wireless) (IMAGAGAE)
- akta.pro secondary industry
- Industrial Communication & Interface Components (Transceivers, PHYs, isolators, level shifters, fieldbus/Ethernet ICs) (IMAGAJAI)
Keywords
Where Electrocom is headquartered
LocationHeadquarters
- HQ city
- Lynnwood
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Electrocom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Communication System Sales: Sale of communication equipment including nurse call systems, intercoms, public address systems, AV systems, wireless clocks, and related hardware. Products are sourced from manufacturer partners like Rauland/Ametek, Atlas IED, Cambridge Sound Management, Biamp, TOA, Primex, and others.
- Installation and Integration Services: Professional installation and integration of communication systems, including design services, implementation planning, and system configuration. Electrocom employs certified technicians and project managers for deployment.
- Maintenance and Support Services: Ongoing maintenance contracts with 24/7/365 service department. Emergency service guaranteed within 4 hours for major system failures in hospitals. Service includes access to current software, parts, and technical support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Electrocom product offering
Product offeringCore offering
Electrocom is a regional communication systems integrator that designs, sells, installs, and maintains nurse call, IP intercom, public address, audio/visual, wireless clock, and environmental monitoring systems for healthcare, education, long-term care, and commercial/government facilities in Western Washington. The company sources hardware from manufacturer partners such as Rauland/Ametek, Atlas IED, Cambridge Sound Management, Biamp, TOA, and Primex, and employs in-house certified technicians and a 24/7 service department to deliver complete lifecycle communication solutions.
Product overview
Electrocom is a communication systems integrator offering a portfolio of hardware products and professional services for healthcare, education, and commercial/government markets. The core product lines center on Rauland nurse call and intercom systems — specifically the Responder 5 Nurse Call System for healthcare and the Telecenter U IP intercom for education — supplemented by TechWorks systems for smaller healthcare venues. Key add-on modules include RTLS (Real Time Location Systems), sound masking, environmental monitoring via Primex OneVue, digital signage, LED scoreboards, integrated/wireless clocks, and public address/audiovisual systems. Electrocom delivers these products alongside professional services including design assessment, needs assessment, training, and 24/7 support. The company functions as both a systems integrator (installing and maintaining third-party hardware) and a provider of managed service capabilities around its installed base.
Differentiator
Problem solved
Functional benefit
Products and services
- Rauland Responder 5 Nurse Call System Advanced nurse call system with flexible integration to wireless phones, RTLS, and EMR, enabling shared information such as pain management, rounding, and fall risk across multiple systems to optimize clinical workflow for hospitals and healthcare facilities.
- Rauland Telecenter U Centralized IP platform providing district-wide school communications and enhanced safety functions including mass notification, all-page, wireless calling, lockdown, and modified lockdown capabilities for school districts.
- TechWorks Nurse Call and Room Status Systems Nurse call and room status systems designed for smaller healthcare venues such as clinics and blood draw labs, offering many features of larger systems at reduced cost.
- Audio/Visual Systems Audio/visual technology design and installation for classrooms, training rooms, offices, churches, theatres, boardrooms, warehouses, stadiums, and gymnasiums, including user need analysis, infrastructure, and network design for commercial and government facilities.
- Design, Assessment, Training, and Support Services Comprehensive services including design assessment, needs assessment, certified training, 24/7/365 service department, and emergency support with guaranteed less than four-hour onsite response for hospitals and other facilities.
Quantifiable outcome
- Emergency service response time: guaranteed less than 4 hours for major hospital system failures
- +2 more outcomes
Companies that use Electrocom
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Electrocom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Electrocom partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Rauland a division of Ametek, Inc.coreLong-standing strategic partner since 1983. Rauland provides nurse call systems, RTLS solutions, and intercom equipment. Electrocom holds Stellar Partner certification. Rauland's Responder 5 nurse call system and Telecenter U IP intercom are core products sold and installed by Electrocom throughout Western Washington.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Electrocom competitors and assessment
Company assessmentDirect peers
- IES Communications: Communications and integrated systems division of IES Holdings serving healthcare, education, and commercial clients nationwide. Direct competitor in structured cabling, AV, security, and communication system integration with similar installation-plus-services model.
- Ford Audio-Video: Multi-regional AV systems integrator serving education, healthcare, government, and enterprise customers with design, installation, and managed services. Comparable scope to Electrocom's audiovisual, sound masking, and intercom integration work.
- AVI-SPL: Large AV and unified communications integrator serving enterprise, healthcare, and education markets. Overlaps with Electrocom in designing and installing integrated AV, PA, intercom, and mass notification systems for institutional customers.
- Baker Group: Mid-large commercial integrator providing building technology, security, and communication systems to healthcare, education, and government clients. Comparable in offering end-to-end design, installation, and ongoing service across communication and AV infrastructure.
- Convergint Technologies: One of the largest security, audiovisual, and communication systems integrators in North America, serving healthcare, education, and government end-markets. Compares directly to Electrocom as a multi-vertical systems integrator with installation, integration, and managed services across nurse call, intercom, and AV.
Emerging players
- CGL Technologies: Regional communication and security systems integrator focused on healthcare, education, and government end-customers. Comparable in business model (design, install, service) and vertical specialization, but with a narrower geographic footprint than large national peers.
Broad incumbents
- Wesco: Global distribution, supply chain, and services platform with a communications and security solutions business serving enterprise, healthcare, and education markets. Overlaps with Electrocom through communications systems distribution and integrator services at much broader scale.
- Black Box: Provider of communications, networking, and AV integration services for enterprise, government, and education customers. Comparable in deploying integrated intercom, paging, and AV systems with installation and managed services wrap.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Electrocom social profiles
Digital presenceElectrocom compliance and trust
Trust signalCompliance3 records
Electrocom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Electrocom leadership team
Management profileNumber of profiles
Profiles3 records
Electrocom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Electrocom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Electrocom
What does Electrocom do?
Electrocom is a regional communication systems integrator that designs, sells, installs, and maintains nurse call, IP intercom, public address, audio/visual, wireless clock, and environmental monitoring systems for healthcare, education, long-term care, and commercial/government facilities in Western Washington. The company sources hardware from manufacturer partners such as Rauland/Ametek, Atlas IED, Cambridge Sound Management, Biamp, TOA, and Primex, and employs in-house certified technicians and a 24/7 service department to deliver complete lifecycle communication solutions.
Is Electrocom a public or private company?
Electrocom is a private company. It is classified as management employee owned and is currently operating.
When was Electrocom founded?
Electrocom was founded in 1946. It employs 251 to 500 people.
Where is Electrocom based?
Electrocom is headquartered in Lynnwood, United States, in the North America region.
How does Electrocom make money?
Three revenue lines are on record. Communication System Sales are the primary driver. The others are installation and Integration Services and maintenance and Support Services.
Who are Electrocom's main competitors?
Direct peers on record are IES Communications, Ford Audio-Video, AVI-SPL, Baker Group and Convergint Technologies. CGL Technologies is listed as an emerging player. Broad incumbents are Wesco and Black Box.
Does Electrocom have an API?
No public API is recorded for Electrocom.
What industry is Electrocom in?
Electrocom's product category is Communication Systems Integration. Its primary akta.pro industry code is IMAGAGAE, Industrial Networking & Communication Electronics Manufacturing (Ethernet switches, Fieldbus, Wireless), with a secondary code of IMAGAJAI, Industrial Communication & Interface Components (Transceivers, PHYs, isolators, level shifters, fieldbus/Ethernet ICs). Its NAICS code is 334290 and its SIC code is 3600.