physio2u
Physio2U is BC's largest mobile physiotherapy service, dispatching licensed physiotherapists and kinesiologists to patients' homes and providing virtual visits across 30 cities in Greater Vancouver, the Fraser Valley, and the Comox Valley, with direct insurance billing.
- Company typePrivate
- Founded2011
- HeadquartersBurnaby, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What physio2u does
Physio2U is a private, founder-led mobile physiotherapy service headquartered in Burnaby, British Columbia, operating across 30 cities spanning Greater Vancouver, the Fraser Valley, and the Comox Valley (Vancouver Island). Founded in 2011 by Kim Hall, the company dispatches licensed physiotherapists and kinesiologists directly to patients' homes, care homes, hospitals, or offices using portable equipment (including a portable plinth), with no added travel charges. Its core offerings are in-home physiotherapy sessions ($185 per 50-75 minute visit), in-home kinesiology ($125 per visit plus 5% GST), and virtual telehealth visits ($110 initial / $95 follow-up). Specialized condition-focused services include prenatal and postpartum physiotherapy (pelvic floor and diastasis management), sports injury rehabilitation, and stroke rehabilitation, supported by downloadable educational resources for fall prevention and senior care.
The company runs primarily on a direct-to-consumer model, booking through phone, website forms, or a free initial mobility consultation with a care coordinator, and operates Monday-to-Friday 8:00am-5:30pm with out-of-hours appointments by request. Its technology footprint is intentionally lean: clinical records run on Jane, a Canadian-hosted cloud EMR with therapist charting and personal health information storage, while customer acquisition relies on website content, social media (Facebook, Instagram, LinkedIn, YouTube), client testimonials, and an active careers pipeline. A material differentiator is direct billing — Physio2U bills Pacific Blue Cross, ICBC, WorkSafeBC, Veterans Affairs Canada, and additional extended benefit providers on the patient's behalf, removing upfront payment friction.
Physio2U describes itself as British Columbia's largest mobile physiotherapy service, with a primary focus on seniors and individuals with mobility limitations, plus secondary segments in athletes, prenatal/postpartum women, and insurance-covered cases (motor vehicle, workplace, veterans). The company is self-funded with no disclosed external investors, venture rounds, or M&A activity, and reports 11-50 employees. Geographic expansion from the Lower Mainland into the Comox Valley in 2022 and the addition of virtual visits and condition-specific specializations suggest a deliberate, capacity-managed growth posture within BC rather than multi-province or national scaling at this stage.
physio2u firmographics
Firmographics- Name
- physio2u
- Legal name
- Physio2U – Lower Mainland
- Website
- https://physio2u.ca
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Physio2U is BC's largest mobile physiotherapy service, dispatching licensed physiotherapists and kinesiologists to patients' homes and providing virtual visits across 30 cities in Greater Vancouver, the Fraser Valley, and the Comox Valley, with direct insurance billing.
- Ownership category
- akta.pro rank
physio2u industry classification
Industry- Product category
- Mobile Physiotherapy Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Home Health Care Services (62161), Other Residential Care Facilities (62399)
- SIC
- Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Home Health Physical Therapy & Mobile PT (HSADAIAO)
Keywords
Where physio2u is headquartered
LocationHeadquarters
- HQ city
- Burnaby
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
physio2u business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Physiotherapy Services: Fee-for-service in-home and virtual physiotherapy sessions. Services are often covered by extended health insurance, with direct billing to Pacific Blue Cross, ICBC, Veterans Affairs Canada, WorkSafeBC, and other extended benefit providers.
- Kinesiology Services: Fee-for-service in-home kinesiology assessment and treatment sessions, priced at $125 plus 5% GST
- Virtual Visits: Telehealth physiotherapy consultations via video, with initial assessments at $110 and follow-up visits at $95
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | In-Home Initial Assessment - 60 to 75 minutes |
| Unit Pricing | Pay-as-you-go | In-Home Physiotherapy Treatment - 50 to 60 minutes |
| Unit Pricing | Pay-as-you-go | In-Home Kinesiology Assessment - 60 minutes |
| Unit Pricing | Pay-as-you-go | In-Home Kinesiology Treatment - 50 to 60 minutes |
| Unit Pricing | Pay-as-you-go | Virtual Initial Assessment - 45 minutes |
| Unit Pricing | Pay-as-you-go | Virtual Visit Subsequent - 30 minutes |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
physio2u product offering
Product offeringCore offering
Physio2U provides mobile, in-home physiotherapy and kinesiology services delivered by licensed clinicians who travel to patients' homes, care homes, hospitals, or offices across 30 cities in British Columbia. The company also offers virtual physiotherapy visits via video, with services focused on seniors and adults with mobility challenges, including post-surgery, post-stroke, sports injury, and prenatal/postpartum rehabilitation. Pricing is per-session with direct billing to major Canadian insurance providers.
Product overview
Physio2u is a mobile physiotherapy service operating as a single unified service offering rather than a platform. The core offerings include In-Home Physiotherapy, In-Home Kinesiology, and Virtual Visits (telehealth), which are delivered by licensed physiotherapists and kinesiologists who travel to patients' homes. The company specializes in senior care and serves 30 cities across Greater Vancouver, Fraser Valley, and Comox Valley. Additional specialized services include Prenatal & Postpartum Physiotherapy, Sports Injury Rehabilitation, and Stroke Rehabilitation. Supporting resources such as downloadable exercise guides and fall prevention materials complement the clinical services.
Differentiator
Problem solved
Functional benefit
Products and services
- In-Home Physiotherapy Mobile physiotherapy services delivered in patients' homes, including initial assessments (60-75 min) and treatment sessions (50-60 min) priced at $185 per session, with no extra travel charges. Targets seniors and adults with mobility challenges across 30 BC cities.
- In-Home Kinesiology Mobile kinesiology assessment (60 min) and treatment (50-60 min) sessions priced at $125 plus 5% GST per session. Complements physiotherapy for rehabilitation and movement therapy.
- Virtual Visits Video-based physiotherapy consultations: 45-minute initial assessment at $110 and 30-minute subsequent visits at $95. Available throughout British Columbia.
- Prenatal & Postpartum Physiotherapy Specialized physiotherapy addressing conditions during pregnancy and after childbirth, including pelvic floor rehabilitation, diastasis management, and return-to-activity guidance.
- Sports Injury Rehabilitation Mobile sports injury treatment for athletes of all levels, including pain management, dry needling, progressive exercises, movement pattern corrections, and sport-specific drills.
- Stroke Rehabilitation In-home physiotherapy for post-stroke recovery, including detailed assessments, pain management, gentle stretches, posture corrections, and activities to improve transfers, walking, and balance.
Companies that use physio2u
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
physio2u technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
physio2u partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Pacific Blue CrosscoreDirect billing partnership for insurance-covered physiotherapy services. Physio2U bills Pacific Blue Cross directly on behalf of clients for covered physiotherapy treatments.
- ICBCcoreDirect billing partnership for motor vehicle accident-related physiotherapy coverage. Services are billed directly to ICBC for clients recovering from auto accidents.
- Veterans Affairs CanadacoreDirect billing partnership for veteran healthcare coverage. Physio2U provides in-home physiotherapy services to veterans with direct billing to Veterans Affairs Canada.
- WorkSafeBCcoreDirect billing partnership for workplace injury rehabilitation. Workers injured on the job receive physiotherapy coverage billed directly through WorkSafeBC.
- Extended Health Benefit ProviderscoreDirect billing to many extended benefit insurance companies, allowing clients to access covered physiotherapy services without upfront payment.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
physio2u competitors and assessment
Company assessmentBroad incumbents
- Lifemark Health Group: One of Canada's largest rehabilitation and physiotherapy networks operating clinics nationwide. Comparable to Physio2U on physiotherapy service delivery and insurer relationships across Canada, but primarily clinic-based rather than mobile-first.
- CBI Health Group: National Canadian provider of physiotherapy, occupational therapy, and home health services across clinics and community care. Overlaps with Physio2U on PT service delivery to insurers and seniors but operates primarily through fixed clinics rather than in-home mobile visits.
- Bayshore HealthCare: One of Canada's largest home health care providers, offering in-home nursing, personal care, and therapy services across multiple provinces. Comparable to Physio2U on in-home clinical service delivery and payor relationships, but at significantly larger scale and broader service mix.
- ParaMed Home Health Care: National Canadian home health and community care provider delivering nursing, therapy, and personal support services in clients' homes. Direct overlap with Physio2U's in-home rehabilitation model, with similar insurer funding pathways and senior-care orientation.
- WELL Health Technologies: Canadian digital health company operating a network of clinics and telehealth services across Canada. Adjacent peer for Physio2U's virtual visits distribution model and payor relationships, though at much larger scale and broader service portfolio.
Direct peers
- pt Health: Canadian network of physiotherapy and rehabilitation clinics that has expanded into in-home and virtual PT. Closest comparable to Physio2U on combining in-clinic, in-home, and virtual physiotherapy delivery within a single Canadian brand.
- Luna Physical Therapy: U.S.-based on-demand in-home physical therapy platform that sends licensed therapists to patients' homes. Direct business-model peer to Physio2U's mobile in-home PT service, with similar same-therapist continuity and direct insurance billing approach.
Emerging players
- Hinge Health: Digital musculoskeletal care platform combining virtual PT, wearable sensors, and coaching for back/joint pain. Comparable to Physio2U's virtual visits and sports/orthopedic rehab focuses, but delivers care fully digitally rather than in-person in the home.
- Sword Health: Virtual-first musculoskeletal and physical therapy provider using clinicians augmented by AI and sensors. Adjacent to Physio2U's telehealth PT offering and MSK-focused rehabilitation positioning, serving employers and insurers rather than consumers at home.
- Maple Corporation: Canadian direct-to-consumer virtual care platform providing video-based consultations and specialty visits. Comparable to Physio2U's virtual visits channel and DTC approach inside British Columbia and broader Canadian market, but with broader medical rather than PT-only focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
physio2u social profiles
Digital presencephysio2u financial estimates
Financial estimateRevenue estimate
Valuation estimate
physio2u leadership team
Management profileNumber of profiles
Profiles3 records
physio2u funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
physio2u M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about physio2u
What does physio2u do?
Physio2U provides mobile, in-home physiotherapy and kinesiology services delivered by licensed clinicians who travel to patients' homes, care homes, hospitals, or offices across 30 cities in British Columbia. The company also offers virtual physiotherapy visits via video, with services focused on seniors and adults with mobility challenges, including post-surgery, post-stroke, sports injury, and prenatal/postpartum rehabilitation. Pricing is per-session with direct billing to major Canadian insurance providers.
Is physio2u a public or private company?
physio2u is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was physio2u founded?
physio2u was founded in 2011. It employs 11 to 50 people.
Where is physio2u based?
physio2u is headquartered in Burnaby, Canada, in the North America region.
How does physio2u make money?
Three revenue lines are on record. Physiotherapy Services are the primary driver. The others are kinesiology Services and virtual Visits.
Who are physio2u's main competitors?
Broad incumbents on record are Lifemark Health Group, CBI Health Group, Bayshore HealthCare, ParaMed Home Health Care and WELL Health Technologies. Direct peers are pt Health and Luna Physical Therapy. Emerging players are Hinge Health, Sword Health and Maple Corporation.
Does physio2u have an API?
No public API is recorded for physio2u.
What industry is physio2u in?
physio2u's product category is Mobile Physiotherapy Services. Its primary akta.pro industry code is HSADAIAO, Home Health Physical Therapy & Mobile PT. Its NAICS code is 62134 and its SIC code is 8082.