ETC
ETC Technology Systems JSC is a Vietnam-based, privately-held system integrator founded in 2004 that delivers specialized IT solutions and digital transformation services to government ministries, banks, and enterprises across public security, healthcare, customs, transportation, and aviation verticals.
- Company typePrivate
- Founded2004
- HeadquartersHanoi, Vietnam
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What ETC does
ETC Technology Systems JSC (Công ty Cổ phần Hệ thống Công nghệ ETC) is a Vietnam-based, privately-held joint stock company founded in 2004 that operates as a multi-sector system integrator and digital transformation provider. The company delivers specialized IT solutions across five primary verticals: government ministries (Ministry of Public Security, Health, Transport, Finance, Customs, Defense), banking and financial institutions (Vietcombank, Vietinbank, BIDV, MB Bank), transportation infrastructure (electronic toll collection on the North-South Expressway), aviation (ACV), and SMB enterprises. Its product portfolio spans ministry-specific enterprise applications (vehicle registration, customs declaration, hospital management, toll collection back-end), proprietary sub-brands (ETC ELITECARE for healthcare, eGENE/eHRM/eLMS/eBOT/eWIKI ERP suite for SMBs), integration services (SIEM/SOC, virtualization, data centers, AI/BigData infrastructure built on IBM Netezza and QRadar), and specialized professional equipment (FOD runway detection, X-ray scanner integration with Rapiscan, UAS drones, portable drug analyzers).
The company's revenue model blends professional services (large-scale system integration projects for ministries and banks), managed services (electronic toll collection back-end operations), and subscription/recurring revenue (specialized software for government verticals and SMB ERP modules). Distribution is conducted via direct enterprise field sales to government and large enterprise accounts, supplemented by a partner ecosystem of more than 40 global technology vendors (IBM, Cisco, HPE, Dell, Oracle, VMware, Palo Alto Networks, Fortinet, SAP, Juniper, Samsung, Microsoft) that provide co-marketing and referrals. ETC maintains five service centers across Vietnam (Hanoi headquarters, Ho Chi Minh City, Da Nang, Can Tho, plus the ITERA R&D center at Hoa Lac Hi-Tech Park), 900+ employees with 500+ certifications, and two key subsidiaries: EPAY (payment intermediary services, licensed) and ITERA (software R&D).
ETC's monetization is anchored to long-cycle government contracts and large enterprise integration deals rather than transactional SaaS volume; pricing is custom per project and not publicly disclosed. The company's technology foundation relies on third-party platforms (IBM, SAP, Cisco, Palo Alto Networks) with proprietary application layers tuned to Vietnamese regulatory requirements (C06 population database, BHXH health insurance, VNACCS/VCIS customs, TCCS 44:2022/TCĐBVN toll standards). AI/ML capabilities are embedded in specific products — computer vision for forensics, biometrics, FOD bird detection, X-ray image analysis; predictive analytics for toll transactions and enterprise data warehouse; and process automation across healthcare, customs, and public security workflows — but are typically delivered as features built atop partner technologies rather than as standalone proprietary AI products.
ETC firmographics
Firmographics- Name
- ETC
- Legal name
- Công ty Cổ phần Hệ thống Công nghệ ETC
- Website
- https://etc.vn
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- ETC Technology Systems JSC is a Vietnam-based, privately-held system integrator founded in 2004 that delivers specialized IT solutions and digital transformation services to government ministries, banks, and enterprises across public security, healthcare, customs, transportation, and aviation verticals.
- Ownership category
- akta.pro rank
ETC industry classification
Industry- Product category
- IT System Integration
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Architecture & Technology Roadmapping (BPAEAAAC)
- akta.pro secondary industries
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where ETC is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices5 records
Markets served
ETC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Infrastructure, Marketing or Sales
Revenue model
- System Integration Projects: Large-scale IT infrastructure integration projects for government agencies and enterprises, typically involving multi-year engagements with significant contract values.
- Specialized Software Solutions: Custom software solutions for specific government ministries (Public Security, Health, Customs, Transportation) and industry verticals.
- ERP and Business Software: ERP solutions for SMB enterprises including eGENE, eHRM, eLMS, eBOT, eWIKI modules.
- Electronic Toll Collection Operations: Revenue from operating the electronic toll collection back-end system for Vietnam's expressway network.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
ETC product offering
Product offeringCore offering
ETC Technology Systems JSC is a Vietnamese system integrator that designs, develops, and deploys specialized IT solutions for government ministries (Public Security, Health, Customs, Transportation), banks, and large enterprises. Its offering spans custom software (e.g., electronic toll collection back-end, hospital information systems, customs declaration), enterprise digital transformation (ERP for SMB, warehouse/port management, airport operations), IT system integration (servers, networking, data centers, SIEM/SOC), and specialized professional equipment (FOD runway detection, X-ray scanners, UAS drones, drug analyzers).
Product overview
ETC is a multi-sector technology solutions and services provider offering specialized solutions, enterprise digital transformation, IT services, professional equipment, and system integration. The product portfolio includes Ministry-specific solutions (Public Security, Health, Customs, Transportation) for government digital transformation; digital transformation for enterprises including airport operations (ACV Toll, ACV SmartCheckin), customs declaration (VNACCS, Smart Customs), warehouse/port management, and SMB ERP (eGENE, eHRM, eLMS, eBOT, eWIKI); IT services for system administration and cloud operations; professional equipment including FOD runway detection (BirdWize), image screening systems with Smart X-ray Scanner Connection software, UAS drones (SkyRanger R70), and portable drug analyzers; AI/BigData infrastructure for enterprise data warehouses; and system integration including SIEM/SOC, firewalls, servers, storage, and data centers. Key technology partnerships include IBM, Juniper, Fortinet, F5, SAP, Oracle, VMware, Palo Alto Networks, Cisco, and Rapiscan. ITERA is the company's 3.86-hectare software R&D center at Hoa Lac Hi-Tech Park.
Differentiator
Problem solved
Functional benefit
Brands
- ITERA: Software research and development center operated by ETC, located in Hoa Lac Hi-Tech Park. ITERA focuses on advanced software technologies including AI, big data, predictive analytics, cloud computing, embedded software, and IoT.
- ETC ELITECARE
- eGENE
- eHRM
- eLMS
- eBOT
- eWIKI
- EPAY
Products and services
- Professional Solutions for Ministry of Public Security
- Professional Solutions for Ministry of Health (ELITECARE)
- Customs Professional Solutions
- Transportation Sector Solutions (Electronic Toll Collection)
- Airport Operation Management Solutions (ACV Toll, ACV SmartCheckin)
- Customs Declaration Software
- Warehouse and Port Management Solutions
- ERP Solutions for SMB
- System Administration and Operation Services
- FOD System and Runway Incursion Prevention (BirdWize)
- Image Screening and Analysis Systems
- Unmanned Aircraft System (UAS)
- Portable Drug Analyzer and Detector
- Network Infrastructure Deployment and Integration
- SIEM, SOC Security Solutions
- Virtualization and Cloud Computing Solutions
- Firewall and Network Attack Prevention Solutions
- AI, BigData Infrastructure Solutions
- Server, Data Storage and Backup Systems
- Data Center Solutions
- EPAY Payment Services
Quantifiable outcome
- 382,115 vehicle transactions processed in first week of toll collection on 5 North-South Expressway projects with 29.9 billion VND revenue
- +2 more outcomes
Companies that use ETC
Customer profileNamed customers18 records
Segments6 records
Ideal customer profiles5 records
ETC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability17 records
Feature4 records
ETC partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered strategic, core and minor.
- Đại học Công nghiệp Hà Nội (HaUI)strategicETC and Hanoi University of Industry signed a strategic cooperation agreement to develop quality human resources in technology. The partnership includes seminars, academic competitions, training programs, and career development activities for students.
- BIDVcoreETC and EPAY signed a comprehensive cooperation agreement with BIDV (Bank for Investment and Development of Vietnam) covering multiple services and fields. The partnership includes digital banking solutions, PCI DSS compliance consulting, and joint development of financial technology services.
- Control CaseminorControl Case is an international PCI DSS compliance services provider that collaborated with ETC to evaluate and certify BIDV's compliance with PCI DSS standards.
- MB BankcoreETC, EPAY, and MB Bank signed a comprehensive collaboration agreement preparing for new digital payment and banking initiatives. The partnership aims to accelerate digitization and strengthen connections between the parties.
- EPAYcoreEPAY is a subsidiary company of ETC that provides payment intermediary services. ETC and EPAY collaborate on digital payment solutions, electronic toll collection, and fintech services. EPAY holds official payment intermediary license and provides cash management solutions integrated with ETC's government and enterprise software platforms.
- IBMstrategicIBM is a strategic technology partner providing platforms including IBM Security QRadar SIEM, IBM Netezza Performance Server, and various IBM technology solutions. ETC has received multiple IBM partner awards including Cyber Security Partner of the Year.
- CiscostrategicCisco is a strategic technology partner for network infrastructure and security solutions. ETC participates in Cisco's National Digital Transformation Acceleration (CDA) program and hosted the Cisco CxO Symposium 2026 Vietnam.
- Hewlett Packard Enterprise (HPE)strategicHPE is a strategic partner for server, storage, and hybrid cloud solutions. ETC received the FY25 Top Performance Partner on Hybrid Cloud Award from HPE.
- Dell TechnologiesstrategicDell Technologies is a strategic partner for enterprise hardware solutions. ETC has received multiple awards including Top Performance Solution Provider of the Year FY24 Public Sector.
- OraclestrategicOracle is a strategic partner for database and cloud solutions. ETC provides Oracle-based solutions for enterprise customers.
- VMwarestrategicVMware is a strategic partner for virtualization and cloud computing solutions. ETC has received Rising Star Partner of the Year and Strategic Win of the Year awards.
- Palo Alto NetworksstrategicPalo Alto Networks is a strategic partner for next-generation firewall and cybersecurity solutions. ETC holds Platinum Innovator Partner certification for FY2025.
- FortinetstrategicFortinet is a strategic partner for network security solutions. ETC has received FortiMasterMind Champion recognition.
- SAPstrategicSAP is a strategic partner and ETC is the only Vietnamese member of United VARs (global SAP solution distributor association). ETC received Best Innovation Partner of the Year award.
- Juniper NetworksstrategicJuniper Networks is a strategic partner for network infrastructure. ETC is the highest-level partner of Juniper Networks in Vietnam and received Partner of the Year recognition.
- SamsungstrategicSamsung is a strategic partner holding Gold Government Business Partner 2023 certification for government sector solutions.
- MicrosoftstrategicMicrosoft is a strategic partner for cloud solutions including Microsoft 365, Azure, and related technologies.
- Axis CommunicationsstrategicAxis Communications is a strategic partner for IP camera and video surveillance solutions. ETC holds Axis Solution Gold Partner status, the highest partner level.
- GigamonstrategicGigamon is a strategic partner for network visibility and security solutions. ETC is the only Platinum Partner of Gigamon in Vietnam.
- F5 NetworksstrategicF5 Networks is a strategic partner for application delivery and security solutions. ETC received Authorization Partner of the Year recognition.
- ACV (Airports Corporation of Vietnam)coreACV is a key customer and implementation partner for airport management solutions including ACV Toll (cashless toll collection) and ACV SmartCheckin (biometric passenger management).
- United VARsstrategicUnited VARs is a global association of SAP solution distributors. ETC is the only Vietnamese member, enabling access to global SAP ecosystem and partnerships.
Scale indicators12 records
Recent moves10 records
Expansion highlights6 records
ETC competitors and assessment
Company assessmentDirect peers
- FPT Software (FPT Corporation): Vietnam's largest IT services and system integration company, providing government and enterprise digital transformation solutions. Directly comparable to ETC as a domestic Vietnamese SI with government, banking, and telecom customers, though at significantly larger scale.
- Viettel Solutions: Subsidiary of military-owned Viettel Group providing IT services and system integration to Vietnamese government, defense, and enterprise customers. A direct competitor for the same ministry-level digital transformation contracts that ETC pursues.
- VNPT Information Technology (VNPT-IT): VNPT Group's IT arm, one of Vietnam's largest system integrators serving government, telecom, and enterprise customers. Competes with ETC for state-owned enterprise and ministry-level IT projects, often leveraging VNPT's telecom infrastructure relationships.
- CMC Corporation: Vietnamese IT group providing system integration, cloud, and cybersecurity services to government and enterprise customers. Directly comparable to ETC in the Vietnamese SI landscape, with overlapping cybersecurity and cloud practices.
- Tinh Van Technology JSC: Vietnamese software and IT services company with focus on government, banking, and telecom sectors. Comparable to ETC in serving Vietnamese ministries and financial institutions with custom software and integration.
- BKAV Corporation: Vietnamese cybersecurity and software company that, like ETC, serves government customers and has developed its own security products. Comparable on the cybersecurity and government-vertical axis.
Regional players
- MISA JSC: Vietnamese software company specializing in accounting, ERP, and SMB digital transformation solutions (similar to ETC's eGENE/eHRM/eLMS suite). Comparable in Vietnamese SMB ERP segment though focused on finance/accounting rather than government.
Broad incumbents
- Kapsch TrafficCom: Global provider of intelligent transportation systems and electronic toll collection solutions. Comparable to ETC on the toll collection back-end platform for Vietnam's expressway network, though operating globally at much larger scale.
- Accenture (Vietnam): Global management consulting and systems integration firm with significant Vietnam operations serving government, banking, and enterprise digital transformation. Comparable to ETC on the SI and digital transformation axis but at global scale.
- IBM Consulting (Vietnam): Global SI arm of IBM, a strategic technology partner to ETC. Comparable to ETC on enterprise IT integration, SIEM/SOC, data warehouse, and banking solutions, with IBM Vietnam directly competing for some of the same projects.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ETC social profiles
Digital presenceETC financial estimates
Financial estimateRevenue estimate
Valuation estimate
ETC leadership team
Management profileNumber of profiles
Profiles2 records
ETC subsidiaries and ownership
Company hierarchySubsidiaries2 records
ETC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ETC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ETC
What does ETC do?
ETC Technology Systems JSC is a Vietnamese system integrator that designs, develops, and deploys specialized IT solutions for government ministries (Public Security, Health, Customs, Transportation), banks, and large enterprises. Its offering spans custom software (e.g., electronic toll collection back-end, hospital information systems, customs declaration), enterprise digital transformation (ERP for SMB, warehouse/port management, airport operations), IT system integration (servers, networking, data centers, SIEM/SOC), and specialized professional equipment (FOD runway detection, X-ray scanners, UAS drones, drug analyzers).
Is ETC a public or private company?
ETC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ETC founded?
ETC was founded in 2004. It employs 501 to 1,000 people.
Where is ETC based?
ETC is headquartered in Hanoi, Vietnam, in the Asia region.
How does ETC make money?
Four revenue lines are on record. System Integration Projects are the primary driver. The others are specialized Software Solutions, ERP and Business Software and electronic Toll Collection Operations.
Who are ETC's main competitors?
Direct peers on record are FPT Software (FPT Corporation), Viettel Solutions, VNPT Information Technology (VNPT-IT), CMC Corporation, Tinh Van Technology JSC and BKAV Corporation. MISA JSC is listed as a regional player. Broad incumbents are Kapsch TrafficCom, Accenture (Vietnam) and IBM Consulting (Vietnam).
Does ETC have an API?
Yes. The toll collection system supports multiple protocols for data exchange: HTTP/HTTPS, Websocket, MQTT, SFTP, API RESTful, SOAP, AMQP (Pub/Sub). The system provides two-way communication with toll stations, banks, government management agencies, and ITS systems. API authentication uses digital signatures. The Smart X-ray Scanner Connection software uses XML or JSON message standards for connecting Rapiscan X-ray machines. Custom declaration software integrates with digital signature USB Token and smartCA.
What industry is ETC in?
ETC's product category is IT System Integration. Its primary akta.pro industry code is BPAEAAAC, Enterprise Architecture & Technology Roadmapping, with a secondary code of BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 541512 and its SIC code is 7373.