Pinpoint
Pinpoint is a privately held Nebraska-based fiber-to-the-premise broadband ISP serving residential and business customers across 22 rural communities, delivering symmetrical speeds up to 2 GIG with no data caps and operating local offices for direct-to-consumer sales and support.
- Company typePrivate
- Founded1997
- HeadquartersCambridge, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Pinpoint does
Pinpoint is a privately held regional fiber-to-the-premise (FTTP) broadband internet service provider headquartered in Cambridge, Nebraska, serving residential and business customers across 22 rural Nebraska communities. The company operates under the holding company Pinpoint Holdings Inc., which controls operating subsidiaries including Pinpoint Communications, Inc. (the core fiber ISP), Pinpoint Wireless Inc. (d/b/a BLAZE wireless, providing fixed wireless LTE service), and Pinpoint Auburn, Inc. Founded by Cambridge Telephone Company in 1997, Pinpoint delivers 100% fiber optic connectivity directly to customer premises using GPON technology, with symmetrical speed tiers ranging from 100 Mbps to a premium 2 GIG service that is exclusive to Pinpoint in parts of Nebraska.
The company's product portfolio centers on Residential Fiber Internet and Business Fiber Internet as core offerings, supplemented by Home Phone service, Managed Wi-Fi powered by Plume's cloud-based AI platform (enabling parental controls, motion detection, guest access, and IoT security quarantine), and StreamNow streaming TV partnership for cord-cutters. All residential plans carry no data caps and no contracts, with free installation included; pricing ranges from $49.99 to $149.99 per month depending on speed tier and location. The infrastructure serves over 200 simultaneous connected devices per premises and is supported by seven local offices providing in-person service, door-to-door sales, and 24/7 technical support.
Pinpoint's go-to-market is direct-to-consumer, operating through its own website (pnpt.com), local physical offices across Nebraska, phone support (800-793-2788), and field sales representatives conducting door-to-door marketing and community engagement. Distribution relies entirely on owned channels with no third-party resellers. Revenue is generated through recurring monthly subscription fees across residential, business, phone, and managed Wi-Fi streams. In September 2024, Pinpoint secured Second Round NUSF 131 Reverse Auction Funds to extend Fiber-to-the-Home services to 417 additional rural locations, and the company appointed Tom Shoemaker as President and CEO of Pinpoint Holdings Inc. with Bachtiyer Kholmatov transitioning to Chief Investment Officer.
Pinpoint firmographics
Firmographics- Name
- Pinpoint
- Legal name
- Pinpoint Communications, Inc.
- Website
- https://pnpt.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pinpoint is a privately held Nebraska-based fiber-to-the-premise broadband ISP serving residential and business customers across 22 rural communities, delivering symmetrical speeds up to 2 GIG with no data caps and operating local offices for direct-to-consumer sales and support.
- Ownership category
- akta.pro rank
Pinpoint industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industries
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Rural Broadband & Cooperative Fiber Operators (HDAIACAG)
Keywords
Where Pinpoint is headquartered
LocationHeadquarters
- HQ city
- Cambridge
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Pinpoint business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Residential Internet Service: Monthly subscription fees for fiber internet connectivity to residential customers, with tiered speed options ranging from 100 Mbps to 2 GIG. No data caps or contracts required. Revenue is recurring monthly based on selected service tier.
- Business Internet and IT Solutions: Monthly subscription fees for business-grade fiber internet with dedicated speeds and enterprise IT solutions, including managed Wi-Fi services
- Home Phone Service: Local and long-distance phone service with features like call waiting, call forwarding, caller ID, and voicemail, offered as standalone or bundled service
- Managed Wi-Fi Add-on: Additional monthly fee for Plume-powered managed Wi-Fi equipment with enhanced features including security, parental controls, and guest access
- Streaming Services: Revenue from StreamNow streaming platform partnerships, providing TV streaming options to customers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 100/100 Mbps - Entry-level fiber internet |
| Subscription | Monthly | 500/500 Mbps - Mid-tier fiber internet |
| Subscription | Monthly | 1 Gig - High-speed fiber internet |
| Subscription | Monthly | 2 GIG - Premium ultra-fast fiber internet (exclusive) |
| Subscription | Monthly | Auburn residential pricing (100M/500M) |
| Subscription | Monthly | Beaver Lake residential pricing |
| Subscription | Monthly | McCook residential pricing |
| Subscription | Monthly | Bartley business fiber speeds |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Pinpoint product offering
Product offeringCore offering
Pinpoint Fiber delivers 100% Fiber-to-the-Premise (FTTP) broadband internet to residential and business customers across 22 Nebraska communities, with symmetrical speed tiers ranging from 100 Mbps to 2 Gbps and no data caps or contracts. The company complements its fiber core with home phone service, Plume-powered Managed Wi-Fi, and the StreamNow TV streaming bundle, selling all offerings directly through its own website, seven local offices, and field sales representatives in rural Nebraska.
Product overview
Pinpoint Fiber operates as a regional fiber broadband provider offering a unified product portfolio centered on 100% Fiber-to-the-Home (FTTH) internet connectivity across 22 Nebraska communities. The core offering is Residential and Business Fiber Internet with multiple speed tiers (100 Mbps, 500 Mbps, 1 Gbps, and premium 2 GIG/2.5 Gigs). Additional services include Home Phone (local and long-distance), StreamNow streaming TV, and Managed Wi-Fi powered by Plume AI. The company, headquartered in Cambridge, Nebraska, was founded by Cambridge Telephone Company in 1997 and serves rural Nebraska communities with no data caps, free installation, and local customer support.
Differentiator
Problem solved
Functional benefit
Brands
- StreamNow: Streaming platform partnership offering video streaming services to Pinpoint Fiber customers
- BLAZE wireless
Products and services
- Residential Fiber Internet 100% Fiber-to-the-Home internet service for residential customers in Nebraska communities, providing multiple symmetric speed tiers from 100 Mbps to 2 Gbps with no data caps, no contracts, and free installation.
- Business Fiber Internet Enterprise-grade fiber internet service for businesses with symmetrical speeds up to 1 Gbps, no data caps, free installation, and managed Wi-Fi available, targeting small to medium businesses in Nebraska.
- Home Phone Landline telephone service for residential customers providing local and long-distance calling with features including call waiting, call forwarding, caller ID, and voicemail, sold standalone or bundled with fiber internet.
- Managed Wi-Fi AI-powered cloud-managed home Wi-Fi service powered by Plume equipment, providing whole-home coverage, parental controls, guest access, motion detection, adblocking, IoT anomaly detection and quarantine, and self-optimizing network performance for residential subscribers.
- StreamNow Streaming TV Television streaming service delivered through the StreamNow platform over Pinpoint fiber, allowing residential customers to cut traditional cable or satellite and stream content using Pinpoint's high-speed connection.
- 2 GIG Service Premium residential fiber internet tier providing 2 Gbps symmetrical upload and download speeds, exclusive to Pinpoint in parts of Nebraska including Beatrice, targeted at power users, gamers, and households with heavy concurrent usage.
- Pinpoint 2.5 Gigs Business Premium business fiber internet tier offering 2.5 Gbps symmetrical speeds, available exclusively through Pinpoint for business customers in Beatrice, Nebraska, supporting high-bandwidth enterprise operations.
- Lifeline Program Federal Lifeline assistance program providing monthly credits ($5.25 for voice, $9.25 for broadband internet) to qualifying low-income residential customers on Pinpoint phone or internet services.
Quantifiable outcome
- 417 additional rural locations to be connected through NUSF 131 funding
- +4 more outcomes
Companies that use Pinpoint
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Pinpoint technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability3 records
Feature4 records
Pinpoint partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Nebraska Public Service CommissioncoreNebraska state agency administering the NUSF (Nebraska Universal Service Fund) reverse auction program. Pinpoint secured Second Round NUSF 131 Reverse Auction Funds to expand FTTH services to 417 additional rural locations. This government partnership enables rural broadband expansion.
- Plume DesigncorePlume provides AI-powered cloud-based Wi-Fi management technology for Pinpoint's Managed Wi-Fi service. Plume equipment enables parental controls, motion detection, guest Wi-Fi access, enhanced security, and self-optimizing network performance. This white-label/embedded technology partnership enhances Pinpoint's service offering with advanced Wi-Fi capabilities.
- StreamNowcoreStreamNow is a streaming platform partnership that allows Pinpoint to offer TV streaming services to customers cutting the cord from cable or satellite. Leverages Pinpoint's fiber infrastructure to deliver streaming content.
- NTCA - The Rural Broadband AssociationminorIndustry association for rural broadband providers. Pinpoint is affiliated with NTCA, using their logo on industry links section of website. Provides advocacy and resources for rural telecommunications companies.
- Nebraska Telecommunications AssociationminorState-level industry association for Nebraska telecommunications providers. Listed in industry links section of Pinpoint's website alongside NTCA, PSC, and FCC links.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Pinpoint competitors and assessment
Company assessmentEmerging players
- Starlink (SpaceX): Satellite broadband service targeting unserved and underserved rural households across the U.S. Directly competes with rural FTTH providers like Pinpoint on speed-to-install and coverage in low-density geographies.
- T-Mobile Home Internet: 5G fixed-wireless home internet service from a national wireless carrier targeting rural and suburban broadband customers. Increasingly competes for the same price-sensitive rural households Pinpoint serves.
Direct peers
- Consolidated Communications: Rural-focused fiber and broadband provider delivering residential and business internet, voice, and managed services across the Midwest and beyond. Comparable in product mix (FTTH + voice + managed), customer segments, and rural-market exposure.
- Great Plains Communications: Headquartered in Blair, Nebraska, Great Plains Communications is a fiber-to-the-home and business broadband provider serving rural communities across Nebraska and adjacent states. Closest like-for-like competitor given shared Nebraska rural FTTH focus, similar size, and overlapping commercial segment.
- Empire Access: Regional fiber ISP offering symmetrical-speed FTTH plus voice, managed Wi-Fi, and streaming bundles to rural/small-town customers in the Northeast. Same operating playbook of community-rooted FTTH + bundle.
- Windstream (Kinetic): Major ILEC providing fiber internet, voice, and managed services to residential and business customers across the Midwest, including Nebraska. Comparable as a rural fiber + voice + managed services stack competitor.
- Horry Telephone Cooperative (HTC): Cooperative-style rural broadband provider delivering fiber internet, voice, and managed Wi-Fi to residential and business customers in coastal South Carolina. Comparable mid-size rural FTTH operator with similar product stack and customer profile.
Broad incumbents
- Cox Communications: Major cable broadband operator with residential and business service offerings in parts of Nebraska. Competes in shared geographies on price and bundle structure.
- Charter Communications (Spectrum): Large national cable broadband provider delivering internet, voice, and TV bundles to residential and SMB customers. Competes with Pinpoint in overlapping Nebraska markets as a much larger incumbent.
- CenturyLink / Lumen Technologies: Large incumbent telecom with significant wireline/fiber presence across Nebraska, offering residential and business broadband and voice. Overlaps Pinpoint's footprint as a much larger competitor with broader portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Pinpoint social profiles
Digital presencePinpoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pinpoint leadership team
Management profileNumber of profiles
Profiles3 records
Pinpoint subsidiaries and ownership
Company hierarchySubsidiaries2 records
Pinpoint funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pinpoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pinpoint
What does Pinpoint do?
Pinpoint Fiber delivers 100% Fiber-to-the-Premise (FTTP) broadband internet to residential and business customers across 22 Nebraska communities, with symmetrical speed tiers ranging from 100 Mbps to 2 Gbps and no data caps or contracts. The company complements its fiber core with home phone service, Plume-powered Managed Wi-Fi, and the StreamNow TV streaming bundle, selling all offerings directly through its own website, seven local offices, and field sales representatives in rural Nebraska.
Is Pinpoint a public or private company?
Pinpoint is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pinpoint founded?
Pinpoint was founded in 1997. It employs 11 to 50 people.
Where is Pinpoint based?
Pinpoint is headquartered in Cambridge, United States, in the North America region.
How does Pinpoint make money?
Five revenue lines are on record. Residential Internet Service is the primary driver. The others are business Internet and IT Solutions, home Phone Service, managed Wi-Fi Add-on and streaming Services.
Who are Pinpoint's main competitors?
Emerging players on record are Starlink (SpaceX) and T-Mobile Home Internet. Direct peers are Consolidated Communications, Great Plains Communications, Empire Access, Windstream (Kinetic) and Horry Telephone Cooperative (HTC). Broad incumbents are Cox Communications, Charter Communications (Spectrum) and CenturyLink / Lumen Technologies.
Does Pinpoint have an API?
No public API is recorded for Pinpoint.
What industry is Pinpoint in?
Pinpoint's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers. Its NAICS code is 517111 and its SIC code is 4813.